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Reviews of Sterling Anaikatti

3.5 out of 5
Sterling Anaikatti
6/301, Vadakottathara, Palakkad District, Kottathara, Mannarkkad, Kerala

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

7.0/10

Cleanliness

5.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

V

Stayed 3 nights in Jan 2024
Response from Sterling Anaikatti on 14 Jan 2024
DearGuestThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team

2/10 Terrible

Jaya

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

4/10 Poor

santhosh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sterling Anaikatti on 1 Mar 2024
Dear SanthoshThank you for sharing your feedback and rating. We're sorry to hear that your experience was not up to your expectations. We always aim to provide the best service possible, and your feedback helps us improve. If there's anything specific that you believe we could do better, please don't hesitate to reach out to our customer support team. We're committed to making your next experience an excellent one.Warm regards,The Sterling Holidays Team

8/10 Good

jagadish , coimbarore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyous Outing @sterling resorts
Let me list it&not particularly in that order. 1. Location of the resort is spot on. 2. Ambience in the hotel was calm&serene. 3.hotel staff was curteous&polite. 4. Only fly in the ointment was that the food was expensive&the taste could have been better. 5. Overall would give a 4 star rating out of 5.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sterling Anaikatti on 1 Mar 2024
Dear GuestWe apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is essential, and we take it seriously. We would appreciate the opportunity to learn more about your concerns. Please contact our customer support team to discuss your specific issues in detail. We're committed to making improvements based on your valuable input.Warm regards,The Sterling Holidays Team