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Reviews of Hilton Hawaiian Village Waikiki Beach Resort

4 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 3294 out of 6532 reviews" "
Rating 8 - Good. 1502 out of 6532 reviews" "
Rating 6 - Okay. 903 out of 6532 reviews" "
Rating 4 - Poor. 464 out of 6532 reviews" "
Rating 2 - Terrible. 369 out of 6532 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bishan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another nice stay at the Hilton Hawaiian Village
Stayed 6 nights in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2024

2/10 Terrible

Youngmin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Tapa tower 24th floor and every time going up and down the elevator was such a hassle. It was at least 10-15mins wait each time. There were 4 elevators going from 19th floor to 33 floor and out of the 4 elevators I’ve never seen more than 2 elevators were working each time. Lagoon was not worth the hype either. Water was very dirty and doesn’t look like it’s maintained well. Pool by the taps tower was the WORST of all. There were at least dozen of local teenagers came to the pool when we were there and started diving into pool continuously and taking up half of the pool to themselves. It’s got to a point it was too dangerous for other younger kids to go near the area. We’ve filed a complaint to a front desk and was told let them enjoy the beautiful Hawai’i….. these kids were making the scene for at least an hour that I know of and no one from the property came by to address it. It was a terrible experience at this property and I would not recommend this property to anyone.
Stayed 4 nights in May 2024

10/10 Excellent

Edy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Thanks everyone
Stayed 5 nights in May 2024

2/10 Terrible

Margo

Totally taken advantage of through expedia. Sooo much higher then calling hotel directly
Stayed 2 nights in May 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was spectacular
Stayed 3 nights in May 2024

10/10 Excellent

David Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 8 nights in May 2024

10/10 Excellent

Ayanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property. The Pegions are crazy but overall great experience
Stayed 5 nights in May 2024
Response from General Manager on 28 May 2024
Aloha Ayanna,Thank you for sharing your experience! We're delighted you enjoyed your stay and found the property appealing. While the pigeons can be lively, it's great to know they didn't overshadow your overall positive experience. We look forward to welcoming you back to Hilton Hawaiian Village for another enjoyable visit!Sincerely,Guest Services Manager

6/10 Okay

Lacie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 5 nights in May 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is very fun and offers a lot. You never have to leave the resort for anything. The service is great, and the rooms are beautiful. Only gripe is the beds are outdated and uncomfortable, and the pillows feel like deflated balloons. Other than that, the rooms offer great views.
Stayed 8 nights in May 2024
Response from General Manager on 28 May 2024
Aloha Michael,We're thrilled you had a fun-filled and relaxing stay at Hilton Hawaiian Village. It's our goal to provide everything you need for a memorable vacation, and we're happy to hear the service, beautiful rooms, and wide range of activities impressed you. Your feedback regarding the bed is appreciated. Our team continually evaluates ways to improve for our guests, and your comments are valuable to that process. We look forward to welcoming you back again soon.Sincerely,Guest Services Manager

10/10 Excellent

Roshawn Brandon

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close everything was around the property. Multiple pools easy and in walking distance. The beach was right next to the hotel. Plenty of beach for everyone. Never felt crowded!
Stayed 5 nights in May 2024
Response from General Manager on 28 May 2024
Aloha Jared, It was a pleasure to welcome you to Hilton Hawaiian Village during your recent visit. We're so pleased to hear that our superb location, refreshing pools, and beautiful pools positively impacted your stay with us. Thank you for your five-star rating, and we cannot wait to see you again in the future!Sincerely,Guest Services Manager

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

8/10 Good

Zarek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like how busy everything was. Everything cost and it was expensive. Parking is a huge rip off.
Stayed 3 nights in May 2024
Response from General Manager on 28 May 2024
Aloha Zarek,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your opinion matters, and we appreciate your honesty. Given the opportunity, we would like to provide you with the welcoming environment you deserve. We hope you consider staying with us again.Sincerely,Guest Services Manager

10/10 Excellent

Mai Lea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 7 nights in May 2024
Response from General Manager on 28 May 2024
Aloha Mai,Thank you for taking the time to leave a review. This helps us ensure every guest experience is a great one! It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.Sincerely,Guest Services Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was just as wonderful. I did miss not having a microwave
Stayed 7 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Leonardo,We appreciate receiving feedback on your Hilton Hawaiian Village stay. It's fantastic that our team elevated your overall experience with their dedicated and personable service! Your suggestions are greatly appreciated and we will pass them on to the appropriate team for consideration. Thank you for sharing your thoughts. We eagerly anticipate your next visit to Waikiki and getting to provide another perfect stay!Sincerely,Guest Services Manager

8/10 Good

Hilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in May 2024
Response from General Manager on 28 May 2024
Aloha Hilmar,Thank you for your review! It was such a pleasure having you as our guest recently, and we are delighted you had an enjoyable visit. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Guest Services Manager

10/10 Excellent

Ji

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The resort is good in overall. But the room really need some renovation work. The service is no good, we barely felt being served properly. Very good view easy shopping.
Stayed 5 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Ji,We're grateful to have hosted you at Hilton Hawaiian Village. Situated on world-famous Waikiki Beach, we're delighted you loved our iconic views of the ocean and Diamond Head Crater. Our team takes pride in delivering warm hospitality, so we're disappointed to read your comments. Rest assured, we'll refocus on providing the attentive service our guests expect. Thank you for the review and feedback, and please join us again. Sincerely,Guest Services Manager

8/10 Good

cory

Liked: Cleanliness, staff & service, property conditions & facilities
Zz
Stayed 8 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Cory,Thank you for sharing! We hope you had a relaxing experience at Hilton Hawaiian Village, and we look forward to welcoming you back for another comfortable stay.Sincerely,Guest Services Manager

10/10 Excellent

BETTY, DISPUTANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . Expectations were met with all needs
Stayed 8 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Betty,We're delighted you enjoyed your stay at Hilton Hawaiian Village! Please come see us again soon when you plan your next island getaway.Sincerely,Guest Services Manager

10/10 Excellent

Kimbaly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 6 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Elizabeth,It was a pleasure to welcome you to our little slice of paradise, and we are delighted you were impressed with your stay. Your lovely five-star review is truly appreciated and will be shared with the team. We look forward to welcoming you back to Hilton Hawaiian Village for another memorable visit.Sincerely,Guest Services Manager

10/10 Excellent

Tino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort for all ages. We will be returning!
Stayed 6 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Tino,Thank you for your short yet wonderful five-star review! We are thrilled we exceeded your expectations and look forward to welcoming you back to Hilton Hawaiian Village.Sincerely,Guest Services Manager

10/10 Excellent

Tien, east lyme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything is good. Except when we checked in, There was no parking in the front, as we unloaded, we were treated terrible. Some of the valet folks need to be nice and more helpful since we are the hotel guests.
Stayed 3 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Tien,Thank you for your feedback. We're glad to hear that your stay was good overall. However, we're sorry to learn about your experience with our valet service during check-in. Our guests should always feel welcomed and supported, and we regret that this was not your experience. Your feedback is important to us, and we appreciate you bringing this to our attention. We hope to provide a better experience during your next visit. Thank you for staying with us.Sincerely,Guest Services Manager

6/10 Okay

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Hotel staff are nice, however hotel is a little rundown and they nickel and dime you with ridiculous prices. Beautiful beach but they charge $45 for umbrella and $28 per lounge chair, plus parking $69 p/day.
Stayed 2 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Jennifer,Thank you for your feedback. We're glad you found our staff nice and enjoyed the beautiful beach. Yes, the beach umbrellas and chairs are sold by a third party company providing beach services to the public. All beaches in Hawaii are public beaches because access to the ocean and beaches must be given to all people and citizens of the state of Hawaii. Your comments are valuable to us, and we will consider them as we work to improve our guest experience. We hope to have the opportunity to provide you with a better stay in the future.

6/10 Okay

Alisa Nadine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Water did not go down drain in bathtub. We informed the front desk but the issue was not resolved.
Stayed 6 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Alisa,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the bathroom. Please know we are normally known for our top-notch accommodations and professional service, so we apologize that this wasn't your experience. Your comments will be shared with the team to ensure we always adhere to our high standards. We hope to have another opportunity to welcome you back and impress you with our improvements.Sincerely,Guest Services Manager

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton went over and beyond to make sure me and my family enjoyed our first trip to Hawaii. We had zero bad experiences here. Would definitely take my family here again. Kids were 12 and 9 and they loved it here. Dont hesitant to book here if you're family traveling
Stayed 4 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Robert,Thank you for choosing Hilton Hawaiian Village. Our team is delighted you had a fabulous stay with us and we appreciate your recommendation! We take pride in providing an excellent experience, and we are grateful you took the time to leave us a review. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable time.Sincerely, Guest Services Manager

8/10 Good

Neifre, Cutler Bay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good, the rooms are old, they need to be renovated, the water in the pool was really cold we ask for a heated pool they sent us around checking another tower but they didn’t have any heating pools, the beach in the back is open we saw people from outside getting in our pool no one was checking at the entrance.
Stayed 7 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Neifre,Thank you for choosing Hilton Hawaiian Village. We're glad you found our resort pleasant, but we regret the issues you faced with the pool and room condition. Your comments about the pool temperature and security are noted, and we'll address these to improve our services. We hope to provide a more comfortable and secure stay in the future.Sincerely,Guest Services Manager

8/10 Good

Ann Marquel Lavendar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We liked the proximity to the beach. The rooms felt dated, there were problems with the ac daily but they did send someone quickly each time to reset it. We didn’t like that we couldn’t log into our streaming services on the television and were stuck watching regular tv. That felt antiquated and unnecessary and was a major detraction from returning to the resort in the future. They didn’t even have hbo access or even pay per view movies. They gave us a dvd rental card, which meant walking around the resort until you hopefully found one of their dvd kiosks and then there was nothing in it you would want to watch. Pretty much everything closes by 9 pm unless you want to go to a bar, which we don’t, so having something decent for television while we wind down would be preferable. The food was not great. The restaurants we were went to on premises were 2-3 star at best. There is an excellent ice cream shop. Room service has a really good burger. The Italian restaurant on premises is just weird, like the chicken parm I ordered wasn’t served with pasta, but potatoes. It was odd. We did find a good pho place about 1/2 mile away. Overall we still enjoyed our stay but unlikely to stay at the same resort again, especially with the ridiculous amount they tacked on for “resort fees” which were $35 per person per night and there was nothing in the amenities that was worth an extra $70 a day. I expected higher quality. We fell in love with Hawai’i but not the Hilton.
Stayed 7 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Ann,Thank you for taking a moment to share your honest thoughts. It was a pleasure having you as our guest, and we appreciate your kind praise for our idyllic location and proximity to the beach. However, we regret that you were not fully satisfied with your experience. Your feedback about our accommodations and amenities will be shared internally to ensure any opportunity for improvement is seized. Please know that in addition to the DVD rentals, our Resort Charge includes internet access, cultural activities, morning exercise classes, and discounts for activities/spa services, among other things. The full list is available on our website. Take care, and we wish you safe travels.Sincerely,Guest Services Manager

10/10 Excellent

Yiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gd
Stayed 4 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Yiwei,Thank you for your feedback! We're glad you had a five-star stay at Hilton Hawaiian Village, and we look forward to welcoming you back again.Sincerely,Guest Services Manager

6/10 Okay

juan carlos

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Valet parking and self parking to expensive
Stayed 7 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Juan,We thank you for sharing your comments with us. We're sorry to hear about your experience with us, and we keep guest feedback like yours in mind when we periodically review our prices to ensure we're offering a fair value. We hope you will consider staying with us again.Sincerely,Guest Services Manager

10/10 Excellent

Dulce

Stayed 8 nights in Apr 2024

10/10 Excellent

Jamilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. I will definitely be staying again every year.
Stayed 3 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Jamilla,We're delighted you enjoyed your stay at Hilton Hawaiian Village, and we look forward to your next visit.Sincerely,Guest Services Manager

10/10 Excellent

Lovette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very leisure and easy to get to. The staff was great.
Stayed 6 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Lovette,We're thrilled you found our location convenient and easily accessible. Our team is dedicated to providing exceptional service to all our guests, and we're delighted that our efforts were appreciated. We can't wait to welcome you back to Hilton Hawaiian Village for another enjoyable stay!Sincerely,Guest Services Manager

6/10 Okay

john

Travelled with family
I’ve been coming to Hawaii for years. Always stayed at Hawaiian Hilton village. I’ve just seen the quality of care for the buildings and rooms drop. Hallways and rooms were not vacuumed. Food in the village was the poorest quality I have ever experienced from a resort. The village lost power for hours and my wife and I were stuck in our rooms on the 27th floor. Once elevators started we had to eat in town because village stores and restaurants had no power. It rained all week and the grounds where flooded many stores and shops closed for flooding. There was no entertainment at night. Village bars all shut down. Had to go outside of village for entertainment and Hawaii has become very unsafe. Police sirens all day and night.
Stayed 5 nights in May 2024
Response from General Manager on 26 May 2024
Aloha John,Thank you for being a loyal guest and for your review. We are disappointed your experience this time was not as expected. Please accept our sincere apologies for any concerns with our property. We will share your comments with our team and correct the issues you described. Again, thank you for your continued loyalty, and we hope you will allow us another opportunity to deliver the type of experience you expected and deserve. Sincerely,Guest Services Manager

10/10 Excellent

Homer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2024
Response from General Manager on 26 May 2024
Aloha Homer,It warms our hearts to know that you had a great time with us overall. We trust that everything was in order for your stay and we hope to see you again soon. Sincerely,Guest Services Manager

6/10 Okay

Calvin

Travelled with partner
Liked: Cleanliness, amenities
Very over priced, expensive parking $65 per day!!! They won’t allow Lyft or Uber to pick up at lobby, pool is over run with small children. $50 resort fee! I’m usually happy with Hilton, but not this time.I paid for a resort view and the host said that means no view.
Stayed 5 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Calvin,We're sorry to hear that you didn't have a good time with us overall and we apologize for any disappointment in our value. All of your feedback is gratefully received and will be kept in mind for the future. Please consider coming back to join us again soon; we're confident that we can impress you. Sincerely,Guest Services Manager

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort . Dont even have to leave the resort. It has everything: ABC store, Honolulu Cookie Co, Louie Vuitton, starbucks, ice cream, lagoon to paddle board. Really nice resort would definitely return.
Stayed 7 nights in May 2024
Response from General Manager on 26 May 2024
Aloha Yesenia,Thank you for staying with us at Hilton Hawaiian Village and for complimenting the many features of our fantastic resort! Your feedback regarding our clean and well-appointed property is greatly appreciated. It was our pleasure having you visit, and we look forward to hosting you again for another exceptional stay!Sincerely,Guest Services Manager

10/10 Excellent

Satish Kumar, Rocklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Jason, Warrensburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theirs nothing I could say badly about your place it's all you say about it wonderful experience we had and the staff at the Alii tower were helpful and polite also the maid miss Ha was the best.
Stayed 12 nights in May 2024
Response from General Manager on 24 May 2024
Aloha Richard,We're delighted you enjoyed your stay at Hilton Hawaiian Village and that you felt welcome while you were here. The next time you're in town, please come see us again.Sincerely,Guest Services Manager

6/10 Okay

James, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive parking and resort fee
Stayed 7 nights in May 2024
Response from General Manager on 24 May 2024
Aloha James,Thank you for your feedback. We understand the concern regarding parking and resort fees. Our rates are comparable with the other hotels in Waikiki. Your input is valuable as we continually strive to enhance our guest experience. We hope to welcome you back for a more satisfying stay in the future.Sincerely,Guest Services Manager

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is getting old and needs a good face lift
Stayed 3 nights in May 2024
Response from General Manager on 23 May 2024
Aloha David,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. We hope you will consider giving us another chance soon. Sincerely,Guest Services Manager

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that all the hotels are of walking distance, there’s a lot of shops and places to grab a bite, they are maintained properly. The staff may need a little more training on what they have to offer, we ask about areas where we wanted to go and they couldn’t help us, we had few questions about the property and we couldn’t get an answer, of course not all staff but I felt like the majority could use the property review. Our rooms were maintained daily we had no issue there the rooms are kept clean everyday. What we didn’t like was that the hotel although is kept maintained it needs renovations it needs to upgrade to 2024 it felt a little outdated with accommodation and looks but we did like the say I would think about staying here again if maintenance, upgrades are made
Stayed 8 nights in May 2024
Response from General Manager on 23 May 2024
Aloha Miguel,Thank you for your comprehensive feedback. We're pleased to hear that you enjoyed our convenient location, nearby shops and dining options, and the cleanliness of your rooms. We also appreciate your comments regarding team training and the need for property updates. Your insights are valuable, and we'll work on improving in hopes of welcoming you back to Hilton Hawaiian Village and providing an even better stay.Sincerely,Guest Services Manager

10/10 Excellent

Joseph

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in May 2024
Response from General Manager on 23 May 2024
Dear Joseph,With one word, you've made our day at Hilton Hawaiian Village! It's wonderful that you enjoyed our stunning resort, and we hope to see you again.Sincerely,Guest Services Manager

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping and dining options were amazing! Loved the deep beach and views. The property was full of people but we managed to carve out spaves of privacy and relax. No problem getting into the popular restaurants. Would definately visit again....
Stayed 7 nights in May 2024
Response from General Manager on 23 May 2024
Aloha, Alisa,Thank you for your fantastic review! We're thrilled you enjoyed your stay with us. It's great to hear you found spaces of privacy and relaxation despite the lively atmosphere. We look forward to welcoming you back to Hilton Hawaiian Village for another wonderful visit.Hilton Hawaiian Village

10/10 Excellent

Symphany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay & hospitality of the staff. I had a great family vacation during my stay
Stayed 7 nights in Apr 2024
Response from General Manager on 23 May 2024
Aloha Symphany,Thank you for staying with us and for taking a moment to share your five-star rating! We are delighted to hear that our attentive service added to the enjoyment of your recent visit. It was a pleasure to host you and we look forward to welcoming you back to Hilton Hawaiian Village soon for another memorable experience.Sincerely, Guest Services Manager