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"This trip was amazing and had it not been already it would now certainly be on our bucket list. From the moment we arrived the accommodation and the staff were perfect and everyone couldn’t have done anything more to ensure that we had a fantastic time. We honestly couldn’t find fault with anything. We feel that we need to make mention of our safari tour driver guide Thuli, her knowledge of all the animals and surroundings was really impressive and she ensured that we got to see all the big 5 and so much more. An amazing trip from start to finish. "

"Very nice and convenient."

"Great location and service"

"Started terribly with the evening checkin staff, but all other staff were great"

"Cyril, Rita at the front desk were outside Cynthia, Andile, and Lorenzo in the restaurant were super. "

"It's a grand hotel in a superb location "

"Just needed an overnight in Johannesburg. The shuttle to the airport was very convenient. Staff was friendly and helpful. Ate dinner there, it was good. "

"Extremely friendly and helpful staff!"

"My wife and I would like to praise several members of staff: Itumeleng from Room Service - what a nice and efficient man! Then Maddeleine, Betty, Josephine and Beauty from the Main Restaurant, where we had our 3 breakfasts and 1 dinner The Palace is an incredibly beautiful place - we just admired the decorations (African annimals as statues at the front as well as inside, floor mosaics, the structure of the Palace you see on arrival and on the passage from the lobby to bedrooms"