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"I didnot realize this hotel condition is very old and dirty now. This hotel used to be my favorite hotel before covid. Time changed. Not anymore. I would rather stay at Tentrem Hotel if I know there is Tentrem nearby. So sorry. Lobby staff are very friendly. Some staff in breakfast area seemed not happy to be there. Room ran down. Bathroom is very dirty and old. Good thing is in the mall. Not very secure because public can in and out from shopping entrance door and very shock when elevator not secured from that side. I dont know it’s only that night or always been like that without none pay attention. Unfortunately will not come back even for free. So sorry."

"Property is nice. The Shower in my room didn’t work properly. Breakfast was not as good as last time I was at the hotel( last year) All in all a good hotel."

"Friendliness of all staffs. Very cheerful and helpful. Clean room and bathroom. Many selections of breakfast food."

"A little old, need don't real maintenance. The bathroom needs done work in the plumbing. Other than that it is great "

"My family stayed during Ramadhan and the hotel provided sahur with full breakfast menu"

"Staff at front desk were cold unhelpful and don’t care at all. The rooms were the filthiest I’ve ever seen and I stayed in hotels in over 58 countries. Shower smelled badly. Carpet and elevator floor were filthy. There was nothing good about this hotel. Stay somewhere else, please. Very disappointing experience. "

"Just one night, but the location, breakfast and service is excellent."

"Nasty, worn down. Smells like mold. Hard to communicate in English. Never coming back. "

"Excellent and modern except for the noisy air conditioning."