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Reviews of Townhouse Boutique Hotel

3 out of 5
Townhouse Boutique Hotel
Schützengasse 7, Zürich

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 650 reviews" "
Rating 8 - Good. 225 out of 650 reviews" "
Rating 6 - Okay. 61 out of 650 reviews" "
Rating 4 - Poor. 13 out of 650 reviews" "
Rating 2 - Terrible. 8 out of 650 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

mileybi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to many places
Stayed 2 nights in May 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Cozy room. The bad thing is that the room didn’t have AC
Stayed 1 night in May 2024

8/10 Good

Melinda, Hayward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast is very limited, bread is stale.
Stayed 1 night in May 2024

10/10 Excellent

Robby, Guthrie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the train station, restaurants, and a lot of sights around Zürich. Room was spacious and comfortable. Breakfast was simple but filling. Overall, we had a nice stay.
Stayed 5 nights in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Great location. Near the Haufbahnhof. Perfect for the travelling.
Stayed 1 night in May 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to HB and shopping in Old Town. The breakfast buffet was very nice. We highly recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Would absolutely choose this hotel anytime I visit Zurich. The staff were very friendly and the rooms were nice but what really makes this the best hotel in central Zurich is the convenience to the train station and tram stops plus shopping and dining!!!

8/10 Good

BURCIN

Travelled with partner
Liked: Cleanliness, staff & service
It was great location, very small room and bathroom. Staff was nice.
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great boutique hotel that is perfectly located in Zurich!
Stayed 2 nights in May 2024

6/10 Okay

Betty

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing boutique hotel with lots of charm. The staff was outstanding, making us feel welcome and guiding us on making the most of our time in Zurich. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Guan Choo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really convenient. Very friendly staff. Happy with everything. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient. Just one block from the train station.
Stayed 1 night in Apr 2024

10/10 Excellent

Faras

Stayed 1 night in Apr 2024

8/10 Good

Cinthia, Covington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The only thing is that if you need them late at night, the front desk people don’t work late. You can’t get room service eating options.
Stayed 6 nights in Apr 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service
Very good location,staffkind,no a/c old property .
Stayed 1 night in Apr 2024

6/10 Okay

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
No a/c breakfast not good
Stayed 2 nights in Apr 2024

8/10 Good

Janice, Travelers Rest

Liked: Cleanliness, staff & service, amenities
While the property is not well-marked (the sign is small), it is in an excellent location with regards to the Hauptbahnhof. Lots of shopping options abound. The hotel is definitely older and has less than 40 rooms. Noises from neighbors are easily heard. It was very clean, and the staff were all very accommodating.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robin, richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for the Old Town area and the train station
Stayed 2 nights in Mar 2024

8/10 Good

zoe lorraine

Travelled with family
Great location. Friendly staff. Great amenities such as water in room and nice toiletries. Breakfast was ok. Not a huge choice and cook your own eggs.
Stayed 2 nights in Mar 2024

6/10 Okay

Neil, San Francisco

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in a FANTASTIC location, very close to the central train station and easily walkable to all the old town attractions. The staff was very nice and helpful. On the downside - this property is old and in terrible condition. Marks all over the walls in the room, horrible smell of mildew in the bathroom and shower, no climate control at all, window was extremely difficult to open/close, and extremely noisy in the hallways from cleaning staff, starting at approximately 6:30am (no noise-proofing and the halls have tile floors so everything echoes loudly). I travel a lot and have stayed in all classes of hotels over the years in many different international cities; I expected a lot more based on the price and star level of this hotel. I would like to reiterate that the front desk staff was great, friendly, and very helpful; but, I was very glad that I only spent 2 nights here based on the condition of the property.
Stayed 2 nights in Mar 2024

8/10 Good

Michail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean and in a very good location.
Stayed 5 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hanh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and right in the center of everything
Stayed 2 nights in Feb 2024

10/10 Excellent

Heily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, location was the best in the heart of the city, 1 min to train station.
Stayed 1 night in Feb 2024

10/10 Excellent

IRMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay 10/10
It was a wonderful stay!! Best location! Best service! Best attention! Must return here for sure!
Stayed 3 nights in Jan 2024
Response from Alexander Fierz on 1 Feb 2024
Thank you so much for the kind words! We will be very happy to have you back with us.Best regardsYour Townhouse team

10/10 Excellent

Ruth

Stayed 1 night in Jan 2024

10/10 Excellent

Salve Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is it’s best feature. It is less than 5 minute walk to the main train station and the city tram. It is walkable to some of the city’s main attractions. On top of that, the staff are very welcoming, accommodating and helpful about information in getting around the city. Both Filippo and Alex were excellent in their customer service. The hotel bar staff service was excellent as well.
Stayed 1 night in Jan 2024

6/10 Okay

Daniel

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very handy for shops and central train station
Stayed 1 night in Jan 2024

8/10 Good

Heather, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The location was super convenient. The breakfast was great. Room a bit small but worked for the night.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great location.
Stayed 1 night in Jan 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in a perfect location. I was a solo female and felt very safe in this location.
Stayed 1 night in Jan 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and chic hotel. Within 5 min walk from the train station. Right at the main shopping and dining street. Each room deco is unique and pretty. We enjoyed our stay and will definitely book the hotel when we visit Zurich again.
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Perfectly appointed hotel near the train station, restaurants, shopping and sites! Completely walkable, safe area and really in the Christmas spirit with decorations and markets!
Stayed 2 nights in Nov 2023

10/10 Excellent

Wallace

Stayed 1 night in Dec 2023

8/10 Good

Egle

Liked: Cleanliness, staff & service
Great location, but not a great room
Location is the main benefit, as the hotel is right next to the main pedestrian street and close to restaurants, bars, shops, etc. Receptionist / service were also good and helpful. However, room and shower were very small and dated (felt rundown), and didn’t seem to be a good value for high price.
Stayed 1 night in Dec 2023

6/10 Okay

Chunchi

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, Elm Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the station, large clean room and friendly, helpful staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Chadrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is perfect! The staff was very friendly and our room was ready early! We checked out first thing in the morning which we were able to do online. It was very convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Dec 2023

6/10 Okay

Danielle

Stayed 2 nights in Dec 2023

8/10 Good

Dennis Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zurich Hotel, very close to the railway station
Great location, very close to railway station, suited our needs for a one night stopover.
Stayed 1 night in Dec 2023

2/10 Terrible

Jody

Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything, staff super friendly and the room was great. Very nice bar/cafe on the ground floor. I’d go again
Stayed 1 night in Nov 2023

10/10 Excellent

Jian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
much more than the expectation considering the rate. it is cosy, clearn and very convenient location.
Stayed 2 nights in Nov 2023