Front of property

Reviews of Hotel Scheuble

3 out of 5
Hotel Scheuble
Muehlegasse 17, Zürich, ZH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1008 reviews" "
Rating 8 - Good. 266 out of 1008 reviews" "
Rating 6 - Okay. 68 out of 1008 reviews" "
Rating 4 - Poor. 20 out of 1008 reviews" "
Rating 2 - Terrible. 5 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hea Joung, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in May 2024

10/10 Excellent

Hea Joung, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice folks
Stayed 1 night in Apr 2024

10/10 Excellent

DUDLEY

Liked: Amenities
Nice rooms, friendly staff, close to everything
Stayed 1 night in May 2024

10/10 Excellent

william

Liked: Property conditions & facilities
Great place
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great !!! BUT it is very hard to park in the city. The hotel does have underground parking for a fee.
Stayed 1 night in May 2024

6/10 Okay

Peter L

Liked: Cleanliness
I did not like the constant street noise and the outlay of the shower/bathroom. The desk and chair arrangement was very cramped.
Stayed 1 night in Apr 2024

10/10 Excellent

Ysrael Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Schueble was a fantastic experience for my wife and I. It was our honeymoon, and the staff made us feel so welcome and comfortable. The folks at the front desk even helped us coordinate our trip home, helping us with finding a train at the time we needed to leave. The breakfast was fresh and delicious every morning, and the women that served and prepared it were so kind. We loved our stay and would absolutely consider another stay there in the future.
Stayed 6 nights in Apr 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff Britney was super help full in our stay, she gave us great tips for around the city, great location,clean and modern hotel,walkable,close to the train station,excellent breakfast. this was the best hotel on my vacation to Switzerland. definately will come back to the same place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Britney Willems Front Office Agent on 1 May 2024
Hello Zachary!Thank you for your 5 star review. We're pleased to have been able to assist you. We're committed to excellence and would greatly value any further feedback you could provide. We hope to see you back soon!

8/10 Good

FARKHANDA

Stayed 1 night in Apr 2024
Response from Britney Willems Front Office Agent on 1 May 2024
Hello Farkhanda!Thank you for your review. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.We hope to see you back soon!

10/10 Excellent

Senthil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 3 nights in Apr 2024
Response from Britney Willems Front Office Agent on 1 May 2024
Hi Senthil!Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with warm welcoming staff. Room was perfect for 1, I appreciated there already being a fan available in the room. Hotel very clean and fresh. Breakfast was good and what I would expect from a 3 star hotel. Excellent location with most things 10 minute max walk, very doable walk to the train station.
Stayed 2 nights in Apr 2024
Response from Britney Willems, Front Office Agent on 1 May 2024
Hi Jake!Your kind words about our service are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us and we hope to see you back soon!

10/10 Excellent

Komilla, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful experience it is close to everything walkable very friendly staff
Stayed 3 nights in Apr 2024
Response from Monique Meijerink, Hotel Scheuble on 21 Apr 2024
Dear Comilla, Thank you for staying with us and for your lovely feedback. It's much appreciated by our staff and we hope to have the pleasure of welcoming you again on another occasion.Warm regards

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved Hotel Scheuble! The Staff was friendly and accommodating. The location was perfect with many forms of transportation, shops, dining options and is easily walkable. The break was delicious because of the fantastic Chef that prepared the omelettes. I thoroughly enjoyed my stay.
Stayed 3 nights in Apr 2024
Response from Jimmy on 17 Apr 2024
well Dawn we loved having you here at the Scheuble. hope you had a nice and comfy home journey ? the omelet Chef will be delighted to hear you enjoyed the Omletts. we will be happy to welcome you on your next Swiss journey.kind regardsHenrik John HansenGeneral Manager

10/10 Excellent

ARVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great staff in perfect location. Extra comfy beds
Stayed 3 nights in Apr 2024
Response from Jimmy on 17 Apr 2024
Dear Dianathank you for taking your time to feedback us and what a nice review !! the staff will be very happy when they see it. always trying to be better ...hope you had a safe return ?Kind regards Henrik John HansenGeneral Manager

10/10 Excellent

Noel

Liked: Staff & service, amenities, property conditions & facilities
This is an excellent hotel: friendly staff, attractive rooms and conveniently located. I recommend this hotel with enthusiasm.
Stayed 4 nights in Apr 2024
Response from Jimmy on 17 Apr 2024
dear Noelthank you so much for your kind words. it is nice when good effort gets noticed.pleas do come back !!kind regardsHenrik John HansenGeneral Manager

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All front desk staff members were extremely helpful and easy to interact with - well done!!!
Stayed 4 nights in Apr 2024
Response from Jimmy on 17 Apr 2024
dear Jacquelinewe try to do our best to satisfy each and every guest - thank you for noticing we will keep it up an try to be better yet.stay safeKind regardsHenrik John HansenGeneral Manager

10/10 Excellent

Sevda

Stayed 3 nights in Apr 2024

10/10 Excellent

Darcy Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my first time, and not my last. Primo location (stores and restaurant 5 meters away), friendly and helpful staff, clean and cozy room (always sleep like a baby), excellent breakfast selection (worth the extra) and for Zürich, the price is right! If I HAD to make a critic, I would say that one thing the rooms could use are foldable Luggage Valet (to put the suitcase on). Thank you again for the lovely stay!
Stayed 1 night in Apr 2024
Response from Jimmy on 17 Apr 2024
Dear Darcy Mariewell is'nt that nice to hear - thank you so much for your kind words,, our staff will be delighted when they see their effort is worth a while. for next time you will arrive let us know you want a luggage valet - we would love to bring you one in your room, we have them stored as a lot of guests do not want them in the room. looking foreward welcomming you again at the Scheuble.kind regardsHenrik John HansenGeneral Manager

10/10 Excellent

Mihnea

Stayed 3 nights in Apr 2024

10/10 Excellent

Pamela Carter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the hotel lobby and dining area were wonderfully appointed, and the staff at the front desk were incredibly helpful and informative. Iur room was very comfortable, but the shower backed up and over into the floor, making taling a decent shower very difficult.
Stayed 3 nights in Apr 2024
Response from Jimmy on 11 Apr 2024
dear Mrs. Carterso happy to hear you enjoyed the stay at Scheuble, the shower situation we will check what to do, we always try to be personal and helpful as we seek the contact to our guests. hope you had a nice contiguous trip further.stay safekind regardsHenrik John HansenGeneral Manager

8/10 Good

Catalin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old run down
Stayed 2 nights in Apr 2024
Response from Jimmy on 11 Apr 2024
Dear Catalin new comes up

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jimmy on 11 Apr 2024
dear Zachary thank you so much for your review. we really do apriciate it. hope you had a good and safe returnkind regards Henrik John Hansengeneral Manager

2/10 Terrible

Fuhua

Travelled with partner
Liked: Cleanliness
Poor WiFi, too warm, no air conditioning
Stayed 3 nights in Apr 2024
Response from Karim Front Office Agent on 8 Apr 2024
Dear Mrs. Fuhua,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear that we fell short of meeting your expectations in several areas. We understand your frustrations with the confusion over your room type, difficulties navigating the property, and the various issues you faced with amenities and facilities.Please know that we take your feedback seriously and will use it to address the areas needing improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we were unable to deliver that for you on this occasion. We hope you will give us another opportunity to exceed your expectations in the future.Sincerely,

10/10 Excellent

Simon, Leeds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous business traveller option in central Zurich, walking distance to everything you need. Please just add more resource to the front desk to speed up arrival/departure.
Stayed 1 night in Apr 2024
Response from Karim Front Office Agent on 8 Apr 2024
Dear Mr. Davies,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 Excellent

Gonzalo, voorhees

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 1 night in Apr 2024
Response from Karim Front Office Agent on 7 Apr 2024
Dear Nr. Gonzalo,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is exceptional and very reasonably priced compared to Cafes nearby. Egg dishes such as ommletts made to order on request. A bit noisy on weekends late at night due to bar and people outside gathered across the street. No air-conditioning but a plug in fan was in the room. Super friendnly staff and very clean and cozy rooms. Bed matress was a bit lumpy and hard..but overall ok Staff!
Stayed 2 nights in Apr 2024
Response from Karim Front Office Agent on 7 Apr 2024
Dear Mr. Loher,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Hotel.
Stayed 1 night in Apr 2024
Response from Karim Front Office Agent on 7 Apr 2024
Sehr geehrte Frau Utz,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben und sich die Zeit genommen haben, uns Ihr positives Feedback mitzuteilen. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und dass unsere günstige Lage Ihnen die Erkundung von Zürich erleichtert hat. Wir danken Ihnen für Ihr Verständnis für die kleinen Unannehmlichkeiten, die Sie hatten, und freuen uns, dass unser Personal Ihnen den Aufenthalt so angenehm wie möglich gestaltet hat.Ihre Zufriedenheit hat für uns oberste Priorität, und wir freuen uns darauf, Sie auch in Zukunft wieder zu einem angenehmen Aufenthalt begrüßen zu dürfen. Wenn wir noch etwas tun können, um Ihren Aufenthalt zu verbessern, zögern Sie bitte nicht, uns dies mitzuteilen.Mit freundlichen Grüßen,

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay couldn’t have gone better. The staff was excellent and the upgrade was much appreciated. Breakfasts were as good as we’ve ever had at a hotel.
Stayed 3 nights in Apr 2024
Response from Karim Front Office Agent on 7 Apr 2024
Dear Mrs. Sullivan,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely cute property with amazing staff. The neighbourhood is a little noisy on weekends due to some bars in the area, but otherwise amazing property.
Stayed 1 night in Mar 2024
Response from Karim Front Office Agent on 7 Apr 2024
Dear Mr. Naundorf,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 Excellent

Alfredo

Stayed 2 nights in Mar 2024
Response from Britney Willems Front Office Agent on 1 May 2024
Thanks for the 5-star review, Alfredo.You made our day! We look forward to making your day again real soon.Thank you for choosing Hotel Scheuble.

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival front desk gentleman was very rude when we asked a simple question as to where to dine nearby since it was about 10pm. He did not make us feel welcome at all, I was travelling with my sister. We noticed different treatment to others. Otherwise hotel was nice and convenient .
Stayed 4 nights in Mar 2024
Response from Karim Front Office Agent on 7 Apr 2024
Dear Mr. Hazel,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear that we fell short of meeting your expectations in several areas. We understand your frustrations with the confusion over your room type, difficulties navigating the property, and the various issues you faced with amenities and facilities.Please know that we take your feedback seriously and will use it to address the areas needing improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we were unable to deliver that for you on this occasion. We hope you will give us another opportunity to exceed your expectations in the future.Sincerely,

10/10 Excellent

Meta Joji, APO, AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the city center, friendly staff and very accessible to shopping, grocery and public transportation.
Stayed 2 nights in Mar 2024
Response from Monique Meijerink, Hotel Scheuble on 28 Mar 2024
Dear Meta Joji, hank you for staying with us and for your lovely feedback. It's much appreciated by our staff and we hope to have the pleasure of welcoming you again on another occasion.Warm regards

10/10 Excellent

Amal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well-maintained property, wonderful room, super clean, nice helpful staff and easy walking distance to the entire old town/city.
Stayed 3 nights in Mar 2024
Response from Monique Meijerink, Hotel Scheuble on 28 Mar 2024
Dear Amal, Thank you for staying with us and for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!Warm regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice little hotel ins convenient location in the old town, with nicely designed rooms with modern amenities, and a pleasant lobby and breakfast area. Staff were great.
Stayed 1 night in Mar 2024
Response from Monique Meijerink, Hotel Scheuble on 23 Mar 2024
Dear James,Thank you for staying at the Scheuble. Your lovely review is much appreciated by our staff.We hope you had a nice journey back and to have the pleasure of welcoming you again in the future.Warm regards.

10/10 Excellent

Janet

Liked: Staff & service, amenities, property conditions & facilities
I would highly recommend this property!
Stayed 2 nights in Mar 2024
Response from Monique Meijerink, Hotel Scheuble on 23 Mar 2024
Dear Janet, Thank you for staying with us and for your lovely feedback. It's much appreciated and we hope to have the pleasure of welcoming you again on another occasion.Warm regards

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and property. Location is great.
Stayed 1 night in Mar 2024
Response from Monique Meijerink on 23 Mar 2024
Dear Warren,Thank you for staying with us in Zürich and for your lovely review. It is much appreciated and we hope to have pleasure of welcoming you again in the near future.Warm regards

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. My friends and I flew in very early and had 2 rooms booked. One of the rooms were ready before check in time and the hotel graciously allowed us to check in way early. This was a game changer for our whole day. The staff was really nice. I stayed in a one person room and it is everything you need, small but comfy. We rented a car and the parking situation was a whole experience. We thankfully had the opportunity to park at the hotel, fair price of 30 CHF per day (it’s Switzerland, those prices are typical). There is a car elevator that I have never experienced before while was tight and a bit scary but really fun if you’re with friends (maybe less fun with a grumpy spouse and fussy kids). The garage was very tight, like super uncomfortably tight, parking was actually difficult. BUT that’s more just information, not a “review” per se. Overall great pick. Perfect location.
Stayed 1 night in Mar 2024
Response from Hotel Scheuble Laurent van Gelder Trainee on 19 Mar 2024
Dear Mr. DominiqueThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy, quiet, a bit overpriced, small room, great windows, nice multilingual staff.
Stayed 2 nights in Mar 2024
Response from Hotel Scheuble Laurent van Gelder Trainee on 19 Mar 2024
Dear Mr. LanceThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

8/10 Good

Funda

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Scheuble Laurent van Gelder Trainee on 19 Mar 2024
Dear Mrs. FundaThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

4/10 Poor

Jacquelin, spokane

Stayed 2 nights in Mar 2024
Response from Karim Front Office Agent on 7 Apr 2024
Dear Mrs. Corp,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear that we fell short of meeting your expectations in several areas. We understand your frustrations with the confusion over your room type, difficulties navigating the property, and the various issues you faced with amenities and facilities.Please know that we take your feedback seriously and will use it to address the areas needing improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we were unable to deliver that for you on this occasion. We hope you will give us another opportunity to exceed your expectations in the future.Sincerely,

10/10 Excellent

Carley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 3 nights in Mar 2024
Response from Hotel Scheuble Laurent van Gelder Trainee on 19 Mar 2024
Dear Mrs. CarleyThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

10/10 Excellent

Antonio

Stayed 2 nights in Mar 2024
Response from Britney Willems Front Office Agent on 6 Apr 2024
Thanks a lot for sharing your 10/10 review with the rest of our community.We’re so grateful that you took the time to leave us a review. Thank you!

6/10 Okay

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had stayed here the week before and the front desk gentleman was lovely and accommodating. This time, the young girl who "checked me in" was rude and unwelcoming. If she had been at the desk the first time I'd stayed I would have rebooked and stayed somewhere else. There was no "welcome to the Scheuble....blah blah blah.." Just "give me your passport...." She was awful, she should be fired and get a job in a different industry.
Stayed 1 night in Mar 2024
Response from Monique Meijerink, Hotel Scheuble on 23 Mar 2024
Dear Stay,Thank you for your second stay. We are sorry that you had that feeling, especially as we don't know our receptionist this way. The only explanation we have, is that on your arrival day we had a complete shut down of our system, giving our staff some stress moments until we got it under control.We hope to have the possibility of welcoming on another occasion.Kind regards

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast options - the woman who runs that all by herself needs a pay raise. That's quite a job. They need new and different pillow in the room - they only have feather pillows and they are so thin I slept using my coat under the "pillow". And a lot of people are allergic to feather pillows.
Stayed 1 night in Feb 2024
Response from Jimmy on 12 Mar 2024
Dear Staceythank you for taking your time to feed back us - we have several woman taking care of the breakfast, sometimes there is a run and staff from houskeeping, reception of manager helps out. they all need a pay raise. we have a pillow menu where you can choose from 4 different kind of pillows - stuffed, hard, rolls, healthy ones and without feathers. apparently you missed that part- on the bed on arrival day the pillow menu is on the top of the bed so you wont miss it. next time you know. so then you have an excuse to come back. thank you again for staying with us hope you had a safe and good journey further.stay safe and kind regardsHenrik John Hansengeneral manager

8/10 Good

ramzi, brussels

Liked: Cleanliness, staff & service, amenities
The showers didn't drain properly and apprently this was for all the rooms
Stayed 1 night in Mar 2024
Response from Jimmy on 6 Mar 2024
der Ramzithank you for your feed back - will check on you shower - and it is not for all the rooms - wonder where you got that from. hope you had an safe return. kind regardsthe Scheuble

10/10 Excellent

Ge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at hotel Scheuble was wonderful. We received a room upgrad to the junior suite. It was beautiful and spacious with a nice view. We had a TV in the sitting area and another in our sleeping area. The bathroom was large with two sinks. Shower was comfortable, but there was no door so the water comes out to the floor. There might be leaking issue in the future. WiFi was great in the sleeping area but a little weak in the sitting area. The bed was very comfortable. The location was walkable to most part in the city. The front desk Karim was helpful and accommodating. I would love to visit Zurich and stay here again.
Stayed 3 nights in Feb 2024
Response from Jimmy on 6 Mar 2024
Dear Gethank you so much for you nice feedback - hope you had an safe journey further on and would love to welcome you at the Scheuble again in the futurekind regardsHenrik John HansenGeneral Manager

10/10 Excellent

Saad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Feb 2024
Response from Monique Meijerink, Hotel Scheuble on 4 Mar 2024
Dear Saad, Thank your for staying with us and for your nice rating. It is much appreciated !Kind regards

6/10 Okay

Anja Brenes, Woodbridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property location is great. But the guy that help us with the Check Out was very rude with us, sadly bc the rest of the staff was very good.
Stayed 1 night in Feb 2024
Response from Jimmy on 6 Mar 2024
dear Anja Brenes so sorry to hear you had a bad check out with us, i will take it up at comming meeting, not good and there is no reason to be rude to guests. did you get my mail on your check out day?kind regards Henrik John HansenGeneral Manager