Loft (Felix) | Terrace/patio
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Reviews of Hotel Felix

3 out of 5
Hotel Felix
Zaehringerstrasse 25, Zürich, ZH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 153 reviews" "
Rating 8 - Good. 33 out of 153 reviews" "
Rating 6 - Okay. 7 out of 153 reviews" "
Rating 4 - Poor. 2 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at Felix, the hotel is modern and clean. All of the staffs are awesome especially the front desks! Although there is no aircon, they provide a fan in the room that cools well. Walkable to most distance.
Stayed 3 nights in May 2024

8/10 Good

Renny

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

charles

Liked: Property conditions & facilities
Nice spot
Stayed 4 nights in May 2024

10/10 Excellent

Syed Imran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Central Zurich!
Stayed 4 nights in May 2024

10/10 Excellent

John, Edinburgh

Very good location. Staff very helpful and friendly. The hotel room was very clean and had everything required for a comfortable stay.
Stayed 3 nights in May 2024

10/10 Excellent

Kjell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Fantastic location in Old Town. Best breakfast ever!
Stayed 3 nights in May 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staff were excellent and breakfast worthwhile adding on to the stay. Would definitely stay again. Thank you
Stayed 2 nights in May 2024

8/10 Good

Andrew, Nyack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Piera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy walk to center, room was small, but i was only one traveling, so didn't bother me Lynn at reception was very helpful. Would recommend, if someone wants a no fuss, reasonably priced hotel. Breakfast looked good, although i didn't partake.
Stayed 3 nights in May 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 6 May 2024
Dear Piera,Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Great rainfall shower heads. Loved the fair trade sugar cane soaps and lotion. Front desk was friendly, helpful, and nice. Great location and easy to walk to everything. Great breakfast!
Stayed 2 nights in Apr 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 6 May 2024
Dear Donna,Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 30 Apr 2024
Dear Brandon,Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

8/10 Good

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Well positioned in old town and convenient to main rail station. Basic breakfast. Small rooms and bathrooms but clean and serviceable. Helpful staff
Stayed 1 night in Apr 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 16 Apr 2024
Dear Brian, Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Joseph, Tampa

Liked: Staff & service, amenities, property conditions & facilities
The Hotel is centrally located so you can easily Walk around the old town area of Zurich.
Stayed 2 nights in Apr 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 9 Apr 2024
Dear Joseph, Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Chrystal, Porter Ranch

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Old Town Zurich! Clean and comfortable beds. Clean towels and cleaning daily, cold drinking water in lobby to refill bottles. A lot of cute shops and restaurants around. Zurich HB Station just about 5-7 minute walk. Highly recommend!
Stayed 3 nights in Mar 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 9 Apr 2024
Dear Chrystal, Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing one-night stay in old Zurich. Convenient location, close to everything. I wish we were there longer.
Stayed 1 night in Mar 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 9 Apr 2024
Dear Rowena, Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Claudia

Stayed 1 night in Mar 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 11 Apr 2024
Dear Claudia, Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 14 Mar 2024
Dear David, Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice cozy hotel
Very nice hotel Stefani at the front desk was super nice and helpful
Stayed 2 nights in Feb 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 14 Mar 2024
Dear Mohamad,Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards

10/10 Excellent

Hyden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We only stayed one night but the room was good. We didn’t have the breakfast as there are so many alternatives. Hotel is well situated and easy to find. Dwayne (I hope I spelled his name right) was extremely friendly and helpfully.
Stayed 1 night in Jan 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 2 Feb 2024
Dear HydenThank you very much for this wonderful review. It is a pleasure to hear that you had a very nice stay with us . Our ultimate goal is to offer every guest an unforgettable time, whether for just a few days or long stays. The top location in the centre of the old town enables our guests to be in the middle of the action within a few minutes' walk and to discover the culture as well as the culinary delights. We are pleased that our attentive and cordial team was able to help you. We will be happy to pass on your feedback to Dwayne (you spelled it correctly).It would be our pleasure to welcome you again at any time and send you best regards form Zurich.Stefanie SpielmannCluster Hotel Manager

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 14 Mar 2024
Dear Debra,thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards,

10/10 Excellent

Munir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very Helpfull Staff
Stayed 2 nights in Jan 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 2 Feb 2024
Dear MunirThank you very much for choosing to stay with us. We are very pleased with your top rating. Our house with its modern and inviting rooms, in the middle of the old town, invites culture enthusiasts, city strollers, business travellers, to an urban feel-good. We are also very pleased to hear that our team was able to offer you a great stay. We work every day with the utmost diligence and motivation to live our values and to warmly host every guest.We would be honoured to welcome you again with us. Kind regardsStefanie SpielmannCluster Hotel Manager

10/10 Excellent

nicholas

Stayed 1 night in Jan 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 14 Mar 2024
Dear Nicholas,Thank you very much for the good review you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you back soon! With kind regards,

10/10 Excellent

Guillermo Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Friendly staff.
Awesome location, spacious room. Just hoped gor a double bed instead of two twins put together. Staff was super friendly.
Stayed 1 night in Jan 2024
Response from Stefanie Spielmann, Cluster Hotel Manager on 2 Feb 2024
Dear GuillermoThank you very much for your wonderful review.It is such a pleasure to hear that you enjoyed your stay with us.We work with the utmost diligence and motivation to offer our guests an unforgettable stay. From our modern furnished rooms, to our rich breakfast buffet and our top location in the centre of the old town, we want to cover all factors to be able to guarantee this.Our double rooms include 180cm twin beds, equipped with a topper to make an extra large double bed. Many of our double rooms also have classic king-size beds. You can contact our team at any time if you have any questions or concerns. We are always happy to present a solution. It would be a pleasure for us, to welcome you another time, here with us in Zurich.Kind regardsStefanie SpielmannCluster Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The staff was great. Especially Fatima at the front desk. She was very helpful, patient and accommodating. Our room, however, was disappointing. It was so small there was barely enough space to walk / move around the beds, the TV service was terrible (almost all channels did not work), one of the coffee cups was dirty, and on the morning we checked out the electric circuit breaker blew and we had to pack in the dark using our phones as flashlights.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ka Kei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Benjaphat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and clean facilities. Friendly staff easy to walk to train station and downtown Zurich. Close to restaurants and convenience store.
Stayed 1 night in Dec 2023
Response from Stefanie Spielmann, Cluster Hotel Manager on 1 Feb 2024
Dear BenjaphatThank you very much for taking the time to write us a review. For us, it is always an honor to hear, that our guests enjoyed their time with us. Our Hotel, with its modern and cozy rooms, is the perfect retreat after exploring the cultural surroundings. We are also very proud that we can say that our breakfast, is rich with fresh local products. Our staff works every day, with the highest motivation, to create an exceptional stay for our guests.We would be very happy, to welcome you another time with us here in Zurich.Kind regardsStefanie SpielmannCluster Hotel Manager

8/10 Good

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except I booked this hotel specifically because they said they had onsite parking. I messaged them on more than one occasion to confirm that I was booked in for the parking but no one got back to me. When I arrived and asked about the parking, they said “oh I’m sorry we’re fully booked up”. So I was very upset about that - but what can you do? I ended up driving around for two hours until I finally found a parking lot with space, it cost me a fortune and I had to hike across a bridge and down a ways in the freezing rain and cold back to the hotel. So that put a damper on things (no pun intended). But if you don’t need parking, the hotel is fantastic! And if you do need parking on site - make sure you get confirmation about your booking before you confirm your stay, especially if you’re paying a non refundable rate. All part of the adventure I suppose!
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Zurich
Our family had a great stay at Hotel Felix. The location was ideal, and the room provided us a clean, restful room to relax between outings. The reception staff was excellent and went out of their way to help. She made a great recommendation for a local restaurant and called to ask a few questions about the menu on our behalf.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Stayed 3 nights in Nov 2023

8/10 Good

Mary Lyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!!!
Stayed 1 night in Oct 2023

8/10 Good

Ying Ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Oct 2023

10/10 Excellent

Faith

Stayed 1 night in Oct 2023

10/10 Excellent

G P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What more you can ask for
Great location, excellent service. Very clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Bicty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the bed was too firm.

10/10 Excellent

Lesner, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2023

10/10 Excellent

Ziyi

Stayed 2 nights in Sep 2023

10/10 Excellent

Robin

Stayed 1 night in Sep 2023

4/10 Poor

CARLOS

Travelled with partner
The hotel advertised as an air conditioning hotel but be aware that not all the rooms have A/C. Extremely expensive for the comfort provided!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Felix loft saw us through
We traveled to Switzerland for a vacation but received some bad news back home while we were staying in the loft space in Hotel Felix. Though the personal circumstances were unfortunate, the room was comfortable and homey which allowed us to grieve and recover. The city view from the roof was particularly nice to go out at night and view. At the end of our stay we felt more comfortable to continue with our trip. If we'd been at a less peaceful property we might have just changed our flights to come home.
Stayed 4 nights in Sep 2023

2/10 Terrible

Ronnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

SHEILA M

Stayed 1 night in Sep 2023

10/10 Excellent

nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small yet comfy room ,very clean , great location Walkable to train station, shopping and dining Helpful staff
Stayed 3 nights in Sep 2023

10/10 Excellent

Nooshin

Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the suite , a beautiful loft apartment with bonus rooftop terrace. I thought the terrace was for everyone not just us when I booked! Delightful hotel 🏨 walking distance to train station and lovely to stroll through Zurich old town.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a quick layover for early fight
Stayed 1 night in Aug 2023

8/10 Good

Heather

Stayed 2 nights in Aug 2023

10/10 Excellent

YEE WEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023