Terrace/patio

Reviews of Hotel Allegra Lodge

3 out of 5
Hotel Allegra Lodge
Hamelirainstrasse 5, Kloten

Reviews

9.2

Wonderful

Rating 10 - Excellent. 535 out of 828 reviews" "
Rating 8 - Good. 226 out of 828 reviews" "
Rating 6 - Okay. 43 out of 828 reviews" "
Rating 4 - Poor. 15 out of 828 reviews" "
Rating 2 - Terrible. 9 out of 828 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely excellent, no word to say.
Stayed 2 nights in May 2024
Response from Hotel Allegra Lodge on 23 May 2024
Wow, thank you so much dear Thai for your positive feedback. We are delighted to read that you enjoyed your stay with us so much and that you were satisfied with our services. We are already looking forward to having you back soon. Sincerely and see you soon, your Hotel Allegra Lodge team

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay near Zurich airport, 15 mins from Zurich HB and walking distance from supermarkets.
Stayed 3 nights in May 2024
Response from Hotel Allegra Lodge on 22 May 2024
Thank you Samuel for your praise and the tip about the nearby supermarket and train station to Zurich. Within walking distance of the hotel you will also find restaurants, an indoor and outdoor swimming pool, a climbing garden, the beautiful Kloten forest for walking, a bar, a cinema and the town centre ‘The Square’, the pleasant meeting place with a varied offer, surrounded by shops, service providers, post office and bank. This is the place to shop and stroll. See you soon? Kind regardsYour Hotel Allegra Lodge team

10/10 Excellent

Usama

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near airport and transit
Stayed 1 night in May 2024
Response from Hotel Allegra Lodge on 21 May 2024
Dear UsamaThank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location near the airport and the public transportation convenient. Bus no. 731 takes you every half hour from the airport terminal directly to the ‘Breitistrassse’ station in just 8 minutes. We hope to see you in the near future.Kind regardsYour Hotel Allegra Lodge Team

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
restaurant was closed on Sunday evening.
Stayed 1 night in May 2024
Response from Allegra Lodge Team on 17 May 2024
Thank you very much for your great review! We are glad you have enjoyed your stay with us and look forward to welcoming ou again!Kind regards, Your Hotel Allegra Lodge Team

8/10 Good

theodore

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in May 2024
Response from Allegra Lodge Team on 17 May 2024
Thank you for your feedback Theodore!

8/10 Good

Subah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms very clean. Pillow options could be better but otherwise fab!
Stayed 1 night in May 2024
Response from Hotel Allegra Lodge on 10 May 2024
Dear SubahThank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. We have a pillow menu with a few different options to choose from. You can always contact the front desk if you would like a different type of pillow.We hope to welcome you back at the Hotel Allegra Lodge soon!Kind regards, your Allegra Lodge Team

10/10 Excellent

Goli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Allegra Lodge Team on 8 May 2024
Dear Goli, thank you so much for your great review!

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean and quiet
Stayed 1 night in May 2024
Response from Allegra Lodge Team on 17 May 2024
Thank you Lynn! We are glad you have enjoyed your stay with us.

6/10 Okay

Minda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was not stocked w/pillows, enough towels, bathrobes, tissue. Each time we asked they responded “aren’t these in the cupboard?” The night shift/early morning desk clerk was curt & marginally helpful.
Stayed 2 nights in Apr 2024
Response from Hotel Allegra Lodge on 6 May 2024
Dear MindaThank you for taking the time to share your feedback with us. I am so sorry to hear about the unsatisfactory stay with us. I have shared your comments with our teams so that we make necessary improvements. We hope that you allow us another opportunity to host you again.Kind regardsYour Allegra Lodge teamManuela

10/10 Excellent

sussy

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and Quiet
Stayed 3 nights in Apr 2024
Response from Hotel Allegra Lodge on 3 May 2024
Hi Sussy, cool if you enjoyed it so much with us. When will we meet again?Best regards

10/10 Excellent

Lang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was due to the other positive reviews that I found this Allegra Hotel. The hotel is nice, clean, affordable and conveniently close to the train station to go to Zurich, to the Lindt Home of Chocolate! The bus is a 3 min walk from the hotel and a 15 min ride to the airport. The staff is very helpful and personable, especially Noelle, Florenza and Manuela. The room is nice, clean and spacious, and the bed very comfortable. Kettle in our room for instant coffee or tea, there is also an expresso machine down in the lobby which is a welcome addition! We had delicious pizzas at Giadiono within waking distance of the hotel. Overall we really enjoyed our 2 nights at Allegra Lodge and highly recommend this place.
Stayed 2 nights in Apr 2024
Response from Hotel Allegra Lodge on 1 May 2024
Dear Lang,Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay with us and you visit to Pizzeria Giardino. We hope to see you back very soon and wish you all the best in the meantime! Kind regards, your Hotel Allegra Lodge Team

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, friendly staff and all the amenities you could possibly need for a comfortable stay
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 2 May 2024
Dear EricThank you so much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

10/10 Excellent

Ana, Harbor City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very accommodating and will recommend this place.
Stayed 8 nights in Apr 2024
Response from Hotel Allegra Lodge on 30 Apr 2024
Thank you dear Ana!

10/10 Excellent

Jayakumar

Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 21 May 2024
Thank you for the maximum points, der Jayakumar!

4/10 Poor

GREGORY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They never cleaned our room in 2 days not even take the trash out nor give us more shampoo or hand soap. Breakfast is overpriced and not good low quality food.
Stayed 2 nights in Apr 2024
Response from Hotel Allegra Lodge on 26 Apr 2024
Dear Gregory,We are very sorry to hear that your stay with us didn't meet your expectations. Housekeeping usually cleans the rooms, unless the do not disturb card is hung outside the room. If this was not the case we would like to sincerely apologize. We hope you visit us again so we can offer you a satisfactory stay. In the meantime we wish you all the best!Kind regards, your Allegra Lodge Team

10/10 Excellent

Jaswant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2024
Response from Hotel Allegra Lodge on 25 Apr 2024
Hi JaswantWow, thank you so much for your positive feedback. We are delighted to read that you enjoyed your stay with us so much and that you were satisfied with our services. We are already looking forward to having you with us again soon. See you!

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 19 Apr 2024
Thanks fo the maximum points dear Tyson!

6/10 Okay

kylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whilst the hotel itself was quite nice and the room was good enough we had issues with some staff, at check in we were told we bith get free breakfast so slwe did go and eat breakfast the next morning only to be told that we needed to pay for one of the breakfasts when we tried to explain that both were included and also mum only had a cup of tea the lady at the desk just kept telling us 8n a rude tone that we had to pay which more or less ruined an otherwise enjoyable stay
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 19 Apr 2024
Dear KylieThank you for your second message. As an Expedia VIP customer you have a free breakfast for one person, so it should be on your confirmation: "Free breakfast buffet for 1 per day". If it says on your confirmation that you have 2 breakfasts for free, we would be happy if you could send me a copy and we would contact Expedia. We are sorry that you received the information that it should be 2, this has never been the case with Expedia's VIP program. We're sorry if you felt you were treated wrongly, that shouldn't be the case. Thank you for your visit, stay healthy and have a good trip!Kind regardsManuela

10/10 Excellent

Santhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge was very near train and bus stop. It was easy to travel around. I must add that the staff were excellent.
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 17 Apr 2024
Hi SanthiThank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location and the public transportation convenient.We hope to see you in the near future.Kind regardsYour Hotel Allegra Lodge Team

10/10 Excellent

Wilma, Hollywood

Stayed 1 night in Mar 2024
Response from Hotel Allegra Lodge on 6 May 2024
Thank you for the maximum points dear Wilma!

10/10 Excellent

David, Lynn Haven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful. Large bathroom, poor menu options and expensive food. Sofa bed extremely uncomfortable.
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 15 Apr 2024
Dear DavidThank you so much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

6/10 Okay

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was very helpful, I liked the services
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 11 Apr 2024
Dear KeniaThank you so much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

8/10 Good

Kaaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 16 Apr 2024
Thank you dear Kaaren!

10/10 Excellent

Marilou Macapagal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The politeness of the staff,location of the property made this hotel lodge perfect for tourists…
Stayed 6 nights in Apr 2024
Response from Hotel Allegra Lodge on 8 Apr 2024
Dear MarilouThanks for the maximum score!Kind regardsYour Hotel Allegra Lodge team

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff is so friendly and the suite is so spacious and very clean and comfortable
Stayed 1 night in Apr 2024
Response from Hotel Allegra Lodge on 8 Apr 2024
Dear MelissaThanks for the maximum score!Kind regardsYour Hotel Allegra Lodge team

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception
Stayed 1 night in Mar 2024
Response from Hotel Allegra Lodge on 8 Apr 2024
Thank you!

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was ok. Just some comments as FYI for travellers. Room was clean, nice and big but not enough pillows. Husband and I only had 1 each and they were square. Both usb, usc and outlet by either side of beds except for the single twin had no outlets or charging options and my son was trying to write essay for school. No lotion in bathroom but shower was nice. Bathroom door does not lock.
Stayed 1 night in Mar 2024
Response from Hotel Allegra Lodge on 2 Apr 2024
Hi JocelynThank you for your positive feedback and your tips for future guests. We would like to add the following: At the reception we offer a selection of pillows, you can choose your suitable from various special pillows. Adapters to charge your devices are also available on request at reception. Come and visit us again soon, we look forward to seeing you!Best wishes from the whole Allegra Lodge team

2/10 Terrible

Maria

Stayed 2 nights in Mar 2024
Response from Hotel Allegra Lodge on 19 Apr 2024
Dear Maria, unfortunately you didn't leave us a comment, so we can't respond to your rating. We are sorry that we were unable to meet your expectations. You are welcome to contact us directly for clarification, we would be delighted to hear from you! Best regards from the whole team.

10/10 Excellent

Danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Hotel Allegra Lodge on 26 Mar 2024
Thank you dear Danielle

10/10 Excellent

Ameras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean room, larger than I had imagined. Stayed on a Sunday so unfortunately the mini store was closed since most businesses seem to be closed on Sundays. However it was only a 3 min walk down and entrance to metro was just a few steps from the front door of store. Another entrance is also located right across from the store as well if you didn’t want to cross the road. Did not rent a car however I overheard another guest inquiring about it seem pretty accessible so for those that have vehicles won’t have an issue. Located about a mile and some change to ZRH airport Ubered in wasn’t even a 5 min or so ride so for those that want to stay close to airport. Definitely would stay again!!!
Stayed 1 night in Mar 2024
Response from Hotel Allegra Lodge on 22 Mar 2024
Dear AmerasThank you for sharing your kind experience. Your feedback is highly appreciated. We are glad to hear that you found the location and the public transportation convenient. The grocery stores are closed on Sundays, but the stores at the airport and in the city center are open. If you are hungry, we recommend a pizza on Sunday in our Pizzeria Giardino, a 5-minute walk from the hotel. We hope to see you in the near future.Kind regardsYour Hotel Allegra Lodge Team

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice sized room for the price, as well.
Stayed 3 nights in Mar 2024
Response from Hotel Allegra Lodge on 19 Mar 2024
Dear CarlyThank you so much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

10/10 Excellent

Eyal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 1 night in Mar 2024
Response from Hotel Allegra Lodge on 15 Mar 2024
That's great to hear!

10/10 Excellent

Moshe, Rehovot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful modern hotel. Excellent breakfast.
Stayed 1 night in Mar 2024
Response from Hotel Allegra Lodge on 7 Mar 2024
Dear MosheThank you soooo much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

10/10 Excellent

Danieli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Breakfast was healthy and delicious. Room was spacious, very clean and comfortable. It was walking distance from train station and a quick 15 min ride to old town.
Stayed 1 night in Feb 2024
Response from Hotel Allegra Lodge on 6 Mar 2024
Dear DanieliThank you so much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

10/10 Excellent

Afsaneh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport Walkable to restaurants Very clean Good breakfast Helpful staff
Stayed 1 night in Feb 2024
Response from Hotel Allegra Lodge on 7 Mar 2024
Thank you very much for your kind words dear Afsaneh!

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 2 nights in Feb 2024
Response from Hotel Allegra Lodge on 6 Mar 2024
Thanks dear Syed!

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was one of the best hotels we have stayed in. Room was huge, clean. Lots of storage space. Great quality of bedding, towels. Quiet and safe area. Breakfast excellent. Very close to station, shops. Friendly people. Keep up the good job. Will be back for sure. Amazing place to stay. Thank you
Stayed 5 nights in Feb 2024
Response from Hotel Allegra Lodge on 23 Feb 2024
Dear KatarinaThank you soooo much for your lovely comment and the fotos. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best.Sincerely,Your Hotel Allegra Lodge Team

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was excellent
Stayed 1 night in Feb 2024
Response from Hotel Allegra Lodge on 21 Feb 2024
Thank you dear Menachem!Kind regards

10/10 Excellent

F y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Allegra Lodge on 19 Feb 2024
Thanks a lot for 10 points!Kind regards

4/10 Poor

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotels.com failure.
Sadly when we arrived for checkin the hotel had no record of my reservation which I had already paid in full with hotels.com. Now I have to figure out how to get my money back.
Stayed 1 night in Feb 2024
Response from Hotel Allegra Lodge on 21 Feb 2024
Hello Johnny, thank you for your feedback and your patience. Your reservation is in the system and has been prepaid. You have registered, stayed in room 606 and paid for the extras yourself in the morning. So everything is fine and there is no refund. Do you mean a different hotel?Kind regardsYour Hotel Allegra Lodge Team

6/10 Okay

Augusto

Travelled with family
A basic hotel,nothing more@
The service needs a lot of improvement. The room was comfortable but only the basic accessories, the restaurant lacks a bigger menu items,its very small and the breakfast is very short.
Stayed 1 night in Feb 2024
Response from Hotel Allegra Lodge on 13 Feb 2024
Dear AugustoThank you for sharing your experience. Your feedback is highly appreciated. Too bad we couldn't quite live up to your expectations. We are praised by many guests for the service, we are sorry that this was not the case with you.We look forward to welcoming you back when you are next in Kloten.Best regardsYour Hotel Allegra Lodge Team

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to train.
Stayed 1 night in Jan 2024
Response from Hotel Allegra Lodge on 6 Feb 2024
Dear KimberlyThank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location and the public transportation convenient.We hope to see you in the near future.Kind regardsYour Hotel Allegra Lodge Team

6/10 Okay

Mikayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Allegra was okay. It got the job done for being semi-close to the airport, on our last night in Switzerland. There really was no wow factor, just an okay hotel overall. The cons: The hallway (near room 300’s) smelt sour and damp. Like it wasn’t getting enough air circulation. This hotel was probably the only one during my entire stay where I felt hot the ENTIRE night and we went in the middle of January, so I couldn’t imagine visiting in another season. We opened windows and that didn’t work. Then around 5am, you had construction crews working on the road, so all you heard the entire morning was machinery and people talking. The breakfast was subpar at best, but it was free so I can’t really complain too much. The front desk staff were friendly. Overall, if you’re only looking for a place close to the airport with nothing to do then I’d stay here. If not, I’d probably stay in Flaughen or a bigger city. Nothing was really close to the hotel, if you’re walking on foot and all dinning closes at 2pm until 5 pm everyday, so finding lunch when we arrived at 3 was VERY difficult.
Response from Hotel Allegra Lodge on 31 Jan 2024
Dear MikaylaThank you for your feedback. There are many sports facilities close to the hotel (Vita-Parcour, indoor swimming pool and a climbing garden). The stores are about 7 minutes away on foot, as are the restaurants. If you're hungry in between meals, you can find sandwiches, cheese etc. in the "Spar" very close to the hotel.We apologize for the smell on the 3rd floor and will of course check what was going on there. We wish you a good time and send our best wishes from the whole Allegra Lodge team

10/10 Excellent

charles

Stayed 1 night in Jan 2024
Response from Hotel Allegra Lodge on 10 Jan 2024
Dear charlesThank you for the maximum points!Kind regards

10/10 Excellent

Susana

Stayed 2 nights in Jan 2024
Response from Hotel Allegra Lodge on 10 Jan 2024
Thank you for 10 points!Kind regards

10/10 Excellent

Ying-Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Zurich
Good location. Easy to jump in the train to get to the city. Excellent service and very friendly staff.
Stayed 1 night in Jan 2024
Response from Hotel Allegra Lodge on 11 Jan 2024
Dear. Ying-Nicole It's great that you had such a good time with us. Come back soon, we would be delighted!Winter greetings from the Hotel Allegra Lodge

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, helpful staff and very amenable. Quiet even though close to the airport Room comfortable, clean and well equipped Convenient location with lovely walks, and close, easy transport. Great place for Zurich visit
Stayed 5 nights in Dec 2023
Response from Hotel Allegra Lodge on 10 Jan 2024
Dear MaryThank you for the glowing review and for choosing Hotel Allegra Lodge. It is a pleasure to have our efforts acknowledged and to learn you had such a great time while with us. We would love to welcome you back and safe travels. Kind regardsYour Hotel Allegra Lodge Team

10/10 Excellent

Kalyan

Stayed 2 nights in Dec 2023
Response from Hotel Allegra Lodge on 31 Jan 2024
Thank you dear Kalyan for the maximum points!Kind regards

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place. Had to ask a lot of information for everything. A guest booklet in the room would be nice.
Stayed 1 night in Jan 2024
Response from Hotel Allegra Lodge on 6 Jan 2024
Dear HaleyThank you for your feedback. You can find all information about the hotel on our TV channel. We hope to welcome you back soon?Best wishes from the whole team.

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property with a great location with walking distance to metro
Stayed 2 nights in Dec 2023
Response from Hotel Allegra Lodge on 8 Jan 2024
Dear PaolaIt is a pleasure to hear that you have had an enjoyable stay with us and we thank you very much for sharing your feedback with us. We are happy that you enjoyed our location and the property. Thank you and we look forward to welcome you again in our Hotel Allegra Lodge. Kind regards, Your Hotel Allegra Lodge Team