Outdoor pool

Reviews of Holiday Inn Chandigarh Zirakpur, an IHG Hotel

5 out of 5
Holiday Inn Chandigarh Zirakpur, an IHG Hotel
RAKSHA BUSINESS CENTRE, AMBALA CHANDIGARH HIGHWAY, Zirakpur, CH

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 2 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 7 out of 75 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barjeshpaul

Stayed 1 night in Mar 2024

2/10 Terrible

Alisha

Disliked: Property conditions & facilities
Avoid this hotel as it is not clean. Door got locked when we came back and it took them ages to get it unlocked. Rooms are not up to standard
Stayed 1 night in May 2024
Response from Imit Arora on 19 May 2024
Dear Alisha,Thank you for taking the time out to review us.At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us. I have shared your feedback with our team and I assure you that on your next visit you would be delighted. I look forward to welcoming you back soon at Holiday Inn Chandigarh Zirakpur. Regards,Imit Arora,General Manager.

8/10 Good

Shub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel were very belpful. Special mention for two waiters at the restaurant - Gulshan and Sayyam.
Stayed 1 night in Apr 2024
Response from Narayan Tharoor - General Manager on 19 May 2024
Dear Shub,Thank you for taking time out to review us We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavour to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

2/10 Terrible

Mr Naresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Really enjoyed my stay and definitely coming back . Thank you all the staff who works .
Stayed 2 nights in Mar 2024
Response from Narayan Tharoor - General Manager on 19 May 2024
Dear Naresh,Thank you for taking time out to review us We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavour to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

10/10 Excellent

Sundeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and room comfort
Stayed 1 night in Mar 2024
Response from Narayan Tharoor on 26 Mar 2024
Dear Sudeep,Greetings from the Holiday Inn Chandigarh Zirakpur Thank you for your kind appreciation, we are happy to note that you have enjoyed your time spent at the hotel. It has been our pleasure to serve youI will definitely pass on your compliments to my team and we look forward to welcome you at the hotel soon.Thank you!Warm regards,Narayan Tharoor,General Manager.

10/10 Excellent

Aman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Mar 2024
Response from Narayan Tharoor on 23 Mar 2024
Dear AnanIt is always our most cherished reward to make our guests happy. The entire team at Holiday Inn Chandigarh Zirakpur is very proud to read your kind words. We hope to see you again very soon. Regards,Narayan Tharoor General Manager

8/10 Good

ANKU

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2024
Response from Narayan Tharoor - General Manager on 21 Mar 2024
Dear ANKUIt is always our most cherished reward to make our guests happy. The entire team at Holiday Inn Chandigarh Zirakpur is very proud to read your kind words. We hope to see you again very soon.

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay.
Stayed 1 night in Mar 2024
Response from Narayan Tharoor - General Manager on 18 Mar 2024
Dear RakeshIt is always our most cherished reward to make our guests happy. The entire team at Holiday Inn Chandigarh Zirakpur is very proud to read your kind words. We hope to see you again very soon. Regards,Narayan Tharoor General Manager

10/10 Excellent

Ravindra, Purley

Liked: Property conditions & facilities
Fab service from all staff
Stayed 2 nights in Mar 2024
Response from Narayan Tharoor on 7 Mar 2024
Dear Guest,Thank you for posting your comments on this platform.We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Holiday Inn Chandigarh Zirakpur team motivated to deliver even higher levels of service than before.We thank you once again and look forward to your next visit with us.Warm regards,Narayan TharoorGeneral Manager

8/10 Good

Mina

Stayed 2 nights in Feb 2024
Response from Narayan Tharoor on 26 Mar 2024
Dear Mina,Greetings from the Holiday Inn Chandigarh Zirakpur Thank you for your kind appreciation, we are happy to note that you have enjoyed your time spent at the hotel. It has been our pleasure to serve youI will definitely pass on your compliments to my team and we look forward to welcome you at the hotel soon.Thank you!Warm regards,Narayan Tharoor,General Manager.

10/10 Excellent

Shantanu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. Staff was very kid friendly as well. I hope to be back for a longer visit in the future.
Stayed 7 nights in Feb 2024
Response from Narayan Tharoor on 7 Mar 2024
Dear Shantanu,Thank you for posting your comments on this platform.The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Holiday Inn Chandigarh Zirakpur team motivated to deliver even higher levels of service than before.We thank you once again and look forward to your next visit with us.Warm regards,Narayan TharoorGeneral Manager

10/10 Excellent

Arvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Narayan Tharoor on 7 Mar 2024
Dear Guest,Thank you for sharing your desired rating on this platform.Looking forward to welcome you back soon.Warm regards, Narayan TharoorGeneral Manager

10/10 Excellent

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in zirakpur. I had awesome experience living with the family .
Stayed 3 nights in Feb 2024
Response from Narayan Tharoor on 7 Mar 2024
Dear Harpreet, Thank you for posting your comments on this platform.We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Holiday Inn Chandigarh Zirakpur team motivated to deliver even higher levels of service than before.We thank you once again and look forward to your next visit with us.Warm regards, Narayan TharoorGeneral Manager.

10/10 Excellent

Karanveer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Narayan Tharoor on 7 Mar 2024
Dear Karanveer, It was a pleasure to have you stay at The Holiday Inn Chandigarh Zirakpur recently. Thank you for taking the time to share your valuable feedback. It will be our distinct privilege to serve you in the future.Regards,Narayan TharoorGeneral Manager

10/10 Excellent

Ashwini, Gilbert

Stayed 1 night in Jan 2024
Response from Narayan Tharoor General Manager on 21 Mar 2024
Dear Ashwini,Thank you for taking time and rating us.We look forward to welcoming you back.Regards,Narayan TharoorGeneral Manager

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Narayan Tharoor on 30 Jan 2024
Dear Jatinder,Thank you for taking time out to review us. We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

2/10 Terrible

Arshdeep

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very terrible air conditioning system in our room. Room temperature wasn’t working properly. Temperature was set at 18 degree c but actual temperature above 24 degree c. We have to sleep on the floor. Technician came 3-4 times to fix this and problem got fixed after 3:30 am. No compensation was provided by the hotel staff
Stayed 1 night in Jan 2024
Response from Narayan Tharoor on 30 Jan 2024
Dear Arshdeep,Thank you for taking the time out to review us.At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us. I have shared your feedback with our team and I assure you that on your next visit you would be delighted. I look forward to welcoming you back soon at Holiday Inn Chandigarh Zirakpur.Regards,Narayan Tharoor,General Manager.

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Narayan Tharoor on 30 Jan 2024
Dear Jatinder,Thank you for taking time out to review us. We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

8/10 Good

Paramjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Narayan Tharoor on 30 Jan 2024
Dear Paramjeet,Thank you for taking time out to review us. We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

10/10 Excellent

Nirmal, Woking

Stayed 1 night in Dec 2023
Response from Narayan Tharoor on 30 Jan 2024
Dear Nirmal,Thank you for taking time out to review us. We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

10/10 Excellent

Jatinder

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2023
Response from Narayan Tharoor on 30 Jan 2024
Dear Jatinder,Thank you for taking time out to review us. We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

10/10 Excellent

Neelkamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost the staff and service have been wonderful. They have been very helpful. Made me feel special from day one. I am thankful. I would highly recommend if you want to feel special. Well kept property. Other features is very convenient and accessible to shop around. Thank you.
Stayed 1 night in Nov 2023
Response from Narayan Tharoor on 30 Jan 2024
Dear Neelkamal,Thank you for taking time out to review us. We are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests.Thank you again and we hope to create more memories whenever your travels bring you back to Zirakpur.Warm regards,Narayan Tharoor,General Manager.

4/10 Poor

rajiv

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Narayan Tharoor on 30 Jan 2024
Dear Rajiv,Thank you for taking the time out to review us.At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us. I have shared your feedback with our team and I assure you that on your next visit you would be delighted. I look forward to welcoming you back soon at Holiday Inn Chandigarh Zirakpur.Regards,Narayan Tharoor,General Manager.

10/10 Excellent

Mahesh

Travelled with group
Liked: Cleanliness
Excellent rooms and food
Stayed 1 night in Nov 2023
Response from Narayan Tharoor on 3 Dec 2023
Dear Mr. Mahesh,Thank you for posting such motivating comments on this platform.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. Your special mention of the service encourages the team to put their best every moment. The team always takes pride in going beyond the call of duty. Thank you again.Warm regards, Narayan TharoorGeneral Manager

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from Narayan Tharoor on 3 Dec 2023
Dear Mr. Kamal,Thank you for posting such motivating comments on this platform.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. Your special mention of the service encourages the team to put their best every moment. The team always takes pride in going beyond the call of duty. Thank you again.Warm regards, Narayan TharoorGeneral Manager

8/10 Good

Simrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean property.
Stayed 3 nights in Oct 2023
Response from Narayan Tharoor on 3 Dec 2023
Dear Simrit,Thank you for posting such motivating comments on this platform.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. Your special mention of the service encourages the team to put their best every moment. The team always takes pride in going beyond the call of duty. Thank you again.Warm regards, Narayan TharoorGeneral Manager

8/10 Good

Simrit

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Service staff provides great service
Stayed 2 nights in Oct 2023
Response from Narayan Tharoor on 19 Oct 2023
Dear Guest,Thank you for your appreciative comments posted on This platform.It indeed is a pleasure to note that you have left with a positive impression of the hotel and its services.The hotel as you have noticed is unlike any other city hotel and is hence preferred by most travelers.I have shared your feedback with the entire team. The team and I look forward to welcoming you back.Thank you. Warm regards, Narayan TharoorGeneral Manager

10/10 Excellent

Jasbir

Stayed 1 night in Oct 2023
Response from Narayan Tharoor on 19 Oct 2023
Dear Guest,Thank you for your appreciative comments posted on This platform.It indeed is a pleasure to note that you have left with a positive impression of the hotel and its services.The hotel as you have noticed is unlike any other city hotel and is hence preferred by most travelers.I have shared your feedback with the entire team. The team and I look forward to welcoming you back.Thank you. Warm regards, Narayan TharoorGeneral Manager

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Narayan Tharoor on 31 Jul 2023
Dear Anjali,Namaskar!Many thanks for rewarding us with a generous five star ratings.It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future.Best regards,Narayan TharoorGeneral Manager

10/10 Excellent

Simrit

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and even though there was a slight hitch in bathroom sink tap… overall it was good and clean.
Stayed 1 night in Jun 2023
Response from Narayan Tharoor on 2 Jul 2023
Dear Simrit,We're delighted to hear that the room was clean and that you had a good experience overall. We apologize for the slight issue with the bathroom sink tap. Your satisfaction is our priority, and we appreciate your understanding. We look forward to providing an even better stay for you in the future.Warm RegardsNarayan TharoorGeneral Manager

10/10 Excellent

Linda

Stayed 1 night in Jun 2023
Response from Narayan Tharoor on 2 Jul 2023
Dear Linda,Namaskar!Many thanks for rewarding us with a generous ten ratings.It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future.Best regards,Narayan TharoorGeneral Manager

10/10 Excellent

Kanika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property
Stayed 1 night in Jun 2023
Response from Narayan Tharoor on 20 Jun 2023
Dear Kanika,Thank you for your review! We are thrilled to hear that you found our property excellent. We take great pride in providing an exceptional experience for our guests. Your satisfaction is our utmost priority, and we are delighted that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Warm regards, Narayan TharoorGeneral Manager

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One night stay, dinner and breakfast included, great food and choices, next to a big mall, easy access, nice rooftop pool.
Stayed 1 night in May 2023
Response from Narayan Tharoor on 20 Jun 2023
Dear Isabelle,Thank you for sharing your experience with us! We're delighted to hear that you had an enjoyable one-night stay with us, complete with dinner and breakfast. We're glad you liked the food options and found them to be great with plenty of choices. Being located next to a big mall offers convenience and easy access for our guests. It's wonderful to know that you had a chance to relax and unwind at our rooftop pool. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards, Narayan TharoorGeneral Manager

10/10 Excellent

Pushap

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and very courteous staff
Stayed 1 night in Apr 2023

6/10 Okay

Sonali

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room next door guest were very loud inspite of complaints they were not stopping . Talking loudly in corridors n being loud n ringing our bell at nite to make sure we are disturbed. Inspite of my repititive complaining the hotel staff cudnt control them .
Stayed 1 night in Apr 2023
Response from Narayan Tharoor - General Manager on 8 Apr 2023
Dear Guest,Please accept my sincere apologies for the inconvenience caused to you during your stay.Please be assured that the matter has been addressed with the Head of the department and the team has been trained to be more proactive to ensure prompt and seamless service. Thank you once again for the valuable feedback, the team at Holiday Inn Jaipur City Centre looks forward to welcoming you back.Warm regards,Narayan TharoorGeneral Manager

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were helpful.
Stayed 1 night in Mar 2023

8/10 Good

M

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The staff were very friendly and always smiling and very engaging only problems we encountered was the room wasn't cleaned properly and the tea and coffee wasn't good always weak with loads of sugar
Stayed 12 nights in Feb 2023

10/10 Excellent

Helen

Travelled with partner
All staff were helpful and offered excellent service . We were traveling from Delhi to the mountains and stayed here to break up the long drive . We would highly recommend staying at this Holiday inn
Stayed 1 night in Feb 2023

8/10 Good

Rekha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best customer service and breakfast
Stayed 4 nights in Feb 2023

6/10 Okay

Anjana

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Unsatisfied
The stay was not so good. As the electricity issues were there. I had really comfortable night, wasn't able to stay. The electricity kept coming and going with lot of noise and sounds throughout the night. The breakfast was okay. No assistance with Luggage provided.
Stayed 1 night in Jan 2023
Response from Holiday Inn Chandigarh Zirakpur on 18 Feb 2023
Dear Guest,Namaskar!Thank you for taking the time to check us out and rewarding us with the desired rating.It was certainly a pleasure for us to be at your service however, if we were not able to live up to our promise of service excellence, please accept our sincere apologies for the resulting inconvenience caused to you.We are hopeful and wish that your experience on this visit would not dissuade you from visiting us again and we really look forward to welcoming you again at Holiday Inn Chandigarh Zirakpur.Best regards,Narayan TharoorGeneral Manager

8/10 Good

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth Experience
No Problems. Very flexible management and prompt service. One of the best options on Zirakpur Ambala Highway.
Stayed 1 night in Jan 2023

4/10 Poor

Piyush

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Amrit

Stayed 1 night in Dec 2022

8/10 Good

Palak

10/10 Excellent

Gurwinder

Stayed 1 night in Oct 2022

10/10 Excellent

RAJIV

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Jujaar

Stayed 3 nights in Sep 2022

10/10 Excellent

Deepak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
excellent stay nice and clean hotel. decent rooms. close to airport
Stayed 1 night in Aug 2022

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2022

8/10 Good

Madhu

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022