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Reviews of Dreams Hotel Zanzibar

3.5 out of 5
Dreams Hotel Zanzibar
Mlandege Road, Zanzibar Town

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Business traveller
Liked: Staff & service
Nice staff
I arrived after dinner, and they thought I was a no-show so they gave up my premium room. The next day they moved me to a nice room. The place itself is definitely not fancy. But the staff were all super nice and helpful. The people in Zanzibar are pretty nice and fantastic though, so there’s that.
Stayed 2 nights in Feb 2024

10/10 Excellent

Candy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic ❤️‍🔥😌
Stayed 2 nights in Feb 2022
Response from Maher on 14 Apr 2022
Thanks a lot dear

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
It was okay. I did not expect the Hilton. The wifi the AC worked, there was hot water. Clean. No lift, that was okay for me. The breakfast at the rooftop is fair, nothing special. Opposite to the hotel there is a bank, ATMs. There is also a mall not far away, and a business center, where you can buy SIM. The Darajani Street is a few steps away which leads you to old town.
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
not the best of stays
Was charged for the return airport transfer when meant to be included, the phone was broken and no hot water but the staff were mostly nice. I did get an email apologising but no refund as yet so who knows...plus lots of stairs in the heat (hence the phone not working wasn't great). The restaurant only takes shillings so make sure you exchange enough for food or you'll go without like me.
Stayed 1 night in Feb 2019
Response from Habib on 13 Feb 2019
We apologize for any inconvenience cause and we will work on all problems that you have face so that it wont happen again . Regards ; Manager

8/10 Good

Konstantinos

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Average hotel
Good location, 15 minutes from centre. Very friendly staff. Old building.
Stayed 3 nights in Dec 2019
Response from Manager on 26 Jan 2020
Dear Konstantinos ; Thanks for you stay and positive comment . We hope to see you soon .

4/10 Poor

Verified traveller

Disliked: Amenities
The area is terribke, and the hotel looks uncozy. Breakfast is poor, Staff are friendky but the hotel is for locals, a bit rundown. I couldn't wait to get out. Certainly, it looked better in the pics. No elevator. Breakfast on floor 5. At breakfast, tv on with the burial of some person. Not the idesl program to wnjoy breakfast. The linen and towels had seen better days. Not a 3,5 hotel at all. Exoedia shoukd rate better.
Stayed 2 nights in Feb 2019
Response from Manager on 4 Mar 2019
Dear Anonymous ( we wish to know your name ); Thanks for your review we will work on all areas that you have address . Regards ; Manager

4/10 Poor

Marian

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Das geht nur ein paar Nächte
Stayed 1 night in Feb 2019
Response from HABIB on 17 Feb 2019
Thank you so much for staying with us . Regards ; MANAGER

8/10 Good

Paer

Liked: Cleanliness, staff & service, property conditions & facilities
Enkelt hotell utan hiss med bra service och A/C
Hotellet är beläget centralt med närhet till supermarket och banker.
Stayed 1 night in Dec 2018
Response from Habib on 7 Jan 2019
Thanks for your positive comments . And we hope to see you soon . Regards ; Manager

8/10 Good

Hannu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2018
Response from Habib on 9 Feb 2018
Dear Hannu ; Thanks for staying with us , I hope you will keep on enjoying . Habib Manager