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Reviews of Budgetel Inn & Suites Yuma

2.5 out of 5
Budgetel Inn & Suites Yuma
1640 S Arizona Avenue, Yuma, AZ

Reviews

6.8
Rating 10 - Excellent. 240 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 168 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Mar 2024

6/10 Okay

Brenda

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no communication at check in if we were not happy with our room. They did not tell use we had only 30 mins to check out with no charge. Fail to inform us there was NO AC and no ETA on when it would be repaired. The room had flies and damaged wall above the bed.
Stayed 2 nights in Apr 2024

8/10 Good

Teren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had asked the woman working that my air condition wasn't working. She said she would send a maintenance (if he was still around). Never came. She didn't follow up with my request to move rooms either. Shift change came and the woman that was on shift gave me a room key and gave me a new room.
Stayed 1 night in Apr 2024

8/10 Good

Anisa

Stayed 1 night in Apr 2024

10/10 Excellent

Miya

Stayed 1 night in Apr 2024

6/10 Okay

Mark, San Ramon

Stayed 1 night in Apr 2024

2/10 Terrible

Donna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was treated poorly rude girl at the front desk no electric breaker kept tripping. No air conditioner but the office was ice cold
Stayed 1 night in Mar 2024

8/10 Good

Marcia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room (2nd floor)faced the street, room we were given was not yet cleaned, given another room on same floor, still facing the street, VERY NOISY. TV did not work properly, springs on mattress squeaked and mattress sunk into center. Bed was close to wall and floor between bed and wall not clean. Headboard old and torn, bedspread showed serious signs of wear and did not look very clean. Second room on first floor was a handicapped room, much cleaner and away from main street, so also much quieter!
Stayed 2 nights in Mar 2024

2/10 Terrible

RICKY

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Headboards ripped and peeled. Smells likea cigarette ashtray can. My elderly mother and a lady friend helper, we are smelling and breathing some real dangerous toxins. Letting the front desk know shortly.
Stayed 1 night in Mar 2024

10/10 Excellent

Teren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024

4/10 Poor

Deborah

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There were drug dealers in the back, so I parked my car in the front. A drug user was riding his bike through the property and asked us if he could us our phone. We said no. I reported it to the front office. I was in easy all night.
Stayed 1 night in Mar 2024

2/10 Terrible

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities
Góod deal . Extra courtesy when I needed something. Laundry/vend/ ice altogether. Coin change in office. Housekeeping prompt every morning. Some scratches on headboard; no coffee. Needs recycling bins especially for the size of property.
Stayed 3 nights in Mar 2024

4/10 Poor

Aramiz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room door key card mechanism was defective on the first room the assigned me. They called a maintenance worker who showed up with in 10 minutes. I was moved rooms after the mechanism was irreparable. Since I had already unpacked, this was a huge inconvenience since i had a tight schedule. Once i switched rooms i didnt experience any other issues. Its called budget inn for a reason. If you stay here keep in mind things like this are highly likely to happen. On the bright side its 10 minutes away from Downtown Yuma. Theres alot of restaurants and markets walking distance or a 5 minute drive. Not to mention the 8 highway is also about 5 minutes away. If you're looking for something on the cheaper end, this isnt a horrible option. Just stay open minded and flexible!
Stayed 1 night in Mar 2024

2/10 Terrible

lucy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom and shower was to small to get into with wheelchair
Stayed 1 night in Mar 2024

4/10 Poor

Stephanie

Disliked: Amenities
To say that the budgetel hotel is a one-star hotel would be an understatement the budgetel hotel is not a hotel for children to stay at. Upon arriving at the budgetel hotel i could not get into our hotel room the door handle was loose it took me 5 to 10 minutes to realize i was going to need assistance to enter into the room. Upon entering into the room the headboard had rip marks on both headboards on each bed rip marks from the top to the bottom it looks like someone scratched their way up and down left and right. I was locked inside my room i couldn't get out because again the door handle was broken i wasn't able to call the front office to try to get help to get out of the room because the phone was broke and not only was it broke but it was missing the cord to plug in. The refrigerator would not close the rubber around the door was half missing. And the worst part i wish i could write about. Across the street is a super 8 same price and 50 times better never choose the budgetel
Stayed 1 night in Mar 2024

2/10 Terrible

Yvonne

Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Feb 2024

4/10 Poor

Susan

The hotel is very old and no upkeep has been done
Stayed 3 nights in Feb 2024

8/10 Good

Gilles

Stayed 1 night in Feb 2024

4/10 Poor

Gerard

very noisy.!
Stayed 1 night in Feb 2024

6/10 Okay

Donna

Travelled with family, Travelled with pets
Liked: Staff & service
This is the second time we stayed there and they turned the water off !!! I worked at a motel for years if we had to shut anything off we always informed the guests. Not very convenient if you need to use th bathroom we had to leave to use the bathroom somewhere else
Stayed 1 night in Feb 2024

4/10 Poor

Pedro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
my stat
I don't want to complain, but upon my arrival, the key maker was broken. So, they asked the maid to take me to the room. The maid ask me to look at a phone that wasn't there and told me to dial zero to get a hold of the office. I seened roaches in the room afterward.
Stayed 1 night in Feb 2024

10/10 Excellent

George

Liked: Staff & service
Disliked: Property conditions & facilities
Property is badly run down
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Yuma
The hotel was comfortable and clean. Even though it was as a mix of locals and travelers. The hotel has washer and dryers food nearby and a convenience store/gas station nearby.
Stayed 1 night in Feb 2024

4/10 Poor

Irene

Travelled with family, Business traveller
Old , delapitated, poor service, noisy.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

I never could get the key to work properly even with an employee's help! Although Yuma is warmer than home, the heat was never enough in the room.
Stayed 1 night in Feb 2024

6/10 Okay

Jake

Stayed 1 night in Jan 2024

10/10 Excellent

Becky

Check in very smooth. Staff very accommodating. Had trouble with key card and one of the staff came and assisted. When I needed an extra pillow for my husband the check in person immediately found the housekeeping staff and I was given one. They were also very friendly asking about our plans and where we were coming from.
Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled of smoke terrible. It was obviously occupied by a smoker previously and it smelled like an ashtray. Very disappointed with this aspect of the room. If I didn’t arrive in the evening, or if I was staying more than one night, I would not have accepted the room. It stunk badly of smoke, really bad.
Stayed 1 night in Jan 2024

4/10 Poor

Sue

Travelled with pets, Travelled with group
Older outdated hotel. Clean. Small rooms. Towels are thin. Most of washing machines are out of order. One of the front desk gals can be a little snarky when asking for an extra towel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yanelis

Stayed 1 night in Jan 2024

6/10 Okay

Destinee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Be Advised: This property is not ideal for children or the elderly. It’s ran down, smells like a chain smokers coat and nothing works. The hair dryer didn’t work, the air never worked our entire stay, and the front desk girls stopped sending maintenance even though I requested him. The police knocked on my door looking for someone and I’m sure it’s a quick stop for night life. You couldn’t pay me to sleep there again. The rooms also looks nothing like the photo’s except the bathroom and that shows feels like a MRI machine its so close and snug. However, the ladies in housekeeping are exceptionally kind and sweet. The room was clean and the towels fresh and bright white. The front desk gentleman was very kind and accommodating. The ladies at the desk, not so much of either now were they helpful. The maintenance tech was also kind and helpful. The building is just old, leaky, and smelly. Blame the owners!
Stayed 8 nights in Jan 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Clinton

Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness
Very clean and nice
Stayed 2 nights in Dec 2023

2/10 Terrible

Hailey

Disliked: Cleanliness, property conditions & facilities
There were so many issues I had. The only thing positive I can really say is the maintenance guy Cody was really nice and the biggest help while I was there on getting me a new room after I was told I couldn't change rooms.
Stayed 4 nights in Jan 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Donna

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are so kind and helpful. And we love that the dogs are welcome
Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Things happen
You get what you pay for, it was cold and there was no heating in the whole hotel. Clean, nice lady at desk, gave us extra blankets to keep warm. Stuff happens.
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room was better than the last one nothing bad to say about our stay
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room temperature was hot , bed uncomfortable.
Stayed 1 night in Jan 2024

2/10 Terrible

Sabrina

Bad service
The water was turned off for the whole building without warning for hours which I missed a bunch events I needed to be at. Ruined my whole time
Stayed 1 night in Jan 2024

8/10 Good

maryann

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

TOMMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

izaeus

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STRAIGHT GARBAGE!!!!!!!! NEEDS A FULL REMODEL STRAIGHT UP !!!!!
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
I was satisfied.
Stayed 2 nights in Jan 2024