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Reviews of Hilton Abu Dhabi Yas Island

5 out of 5
Hilton Abu Dhabi Yas Island
Yas Island, Abu Dhabi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 220 reviews" "
Rating 8 - Good. 37 out of 220 reviews" "
Rating 6 - Okay. 10 out of 220 reviews" "
Rating 4 - Poor. 6 out of 220 reviews" "
Rating 2 - Terrible. 7 out of 220 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a family vacation. Buffet was great.
Stayed 6 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 11 May 2024
Thank you for sharing your recent experience at the Hilton Abu Dhabi Yas Island.We are very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.Thank you again for your feedback and we hope to welcome you back in the near future.Best Regards,Hilton Abu Dhabi Yas Island

10/10 Excellent

Ariel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Apr 2024
Response from Hilton Abu Dhabi Yas Island on 3 May 2024
Thank you for sharing your recent experience at the Hilton Abu Dhabi Yas Island.We are very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.Thank you again for your feedback and we hope to welcome you back in the near future.

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Hilton Abu Dhabi Yas Island on 22 Apr 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Hilton Abu Dhabi Yas Island on 13 Apr 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

8/10 Good

meera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, with lots of eating options, and easy transport links to the attractions. However, we thought staff could explain hotel facilities better at check in. And also, place young families in rooms away from the Irish pub. It was very noisy till late.
Stayed 6 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 9 Apr 2024
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. On the other hand, we sincerely apologize that your stay with us did not entirely meet your expectations. Rest assured that we have taken your comments seriously and will be used as a basis for our improvement. We all look forward to welcome you and your family back again in the near future! Best Regards,

8/10 Good

Garrettson

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 1 Apr 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable experience at the Hilton Yas Island, the staff was amazing , facilities were fantastic and it’s in the middle of all the main Yas Island attractions. We’ll always prioritize this resort over Dubai based on the guest centric facilities and the simplicity of Abu Dhabi. In particular our stay was made so pleasant with over the top support from bell boy Bacha and experience Manager TharIndu — thank you for being so kind and empathetic. We will come back again!
Response from Hilton Abu Dhabi Yas Island on 29 Mar 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

8/10 Good

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent accommodation but didn’t appreciate how many families with kids would be residing due to the proximity of the theme parks.
Stayed 8 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 23 Mar 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 30 Apr 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was bass music playing until early morning.
Stayed 3 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 17 Mar 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Tamer

Stayed 3 nights in Mar 2024
Response from Hilton Abu Dhabi Yas Island on 1 Apr 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Fadhel, carbondale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing place to stay
Stayed 4 nights in Feb 2024
Response from Hilton Abu Dhabi Yas Island on 2 Mar 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Yasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids loved this property, and the inclusive theme park deal was a bonus. Breakfast was delicious, just bear in mind it can get very busy and morning queues do build up during peak times. The pool can also become very busy, but other than that it was a great short stay. Thankyou
Response from Hilton Abu Dhabi Yas Island on 21 Feb 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hilton Abu Dhabi Yas Island on 31 Jan 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards,

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family stay, we will definitely be back sooner rather than later!
Stayed 6 nights in Dec 2023
Response from Hilton Abu Dhabi Yas Island on 24 Jan 2024
hank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards,

8/10 Good

Aleena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hilton Abu Dhabi Yas Island on 19 Jan 2024
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. We all look forward to welcome you and your family back again in the near future! Best Regards, Hilton Abu Dhabi Yas Island

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for families with young children who are looking for a great vacation spot.
Stayed 6 nights in Dec 2023
Response from Hilton Abu Dhabi Yas Island on 31 Jan 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards,

10/10 Excellent

Alaa

Stayed 5 nights in Dec 2023
Response from Hilton Abu Dhabi Yas Island on 23 Jan 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards,

10/10 Excellent

Mehmet

Stayed 3 nights in Dec 2023
Response from Hilton Abu Dhabi Yas Island on 26 Dec 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards,

10/10 Excellent

Jia Haur

Stayed 4 nights in Dec 2023
Response from Hilton Abu Dhabi Yas Island on 25 Dec 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards,

10/10 Excellent

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hilton Abu Dhabi Yas Island on 12 Dec 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Sajitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 30 Oct 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Victoria

Stayed 6 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 13 Nov 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 30 Oct 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

4/10 Poor

Bruce

Business traveller
Liked: Cleanliness, staff & service
I had not realised this hotel is in the centre of several theme parks. It is in essence a theme park hotel with very large number of children. It's great for the kids but the large pools is not at all relaxing with the young ones running around and making lots of noise. That's not their fault. They were having fun but I guess I'd expected traquility. The issues that really bothered me was the very large on site pub called McCaffertys. It's huge with a large sports screen outside. On both night of my stay the noise was extremely loud. I couldn't sleep at all until around 1am with live football being shown. It reverberates around the pool area and It's clear the hotel are used to complaints about it. In calling to express my concern, I was very quickly told that the small print of the hotel states that the onsite outdoor bar area is open until 2am. (That will teach me to not read hotel small print). Then UFC (Ultimate Fight Club) checked in for an event at the arena next door. They stuck large signs on their bedroom doors with "UFC", which I was surprised was allowed. (I wonder if I'd have been allowed to put a poster up on my door for my favourite sports team?). The UFC crew then had a room next to mine which they left the door open to at all time. They had two massage benches and massaged their athletes during the day. I'm not sure that is the best visual in the UAE. This is not the relaxing experience. It's more like staying in a Disney hotel. Book thoughfully.
Stayed 2 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 30 Oct 2023
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. we sincerely apologize that your stay with us did not entirely meet your expectations fully of a Hilton stay on this particular occasion. Rest assured that we have taken your comments seriously and will be used as a basis for our improvement. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 30 Oct 2023
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. We all look forward to welcome you and your family back again in the near future! Best Regards,

8/10 Good

Gilad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD OPTION FOR THEME PARK ACCESS
Stayed 2 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 30 Oct 2023
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hilton Abu Dhabi Yas Island on 9 Oct 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Abdulgader

Liked: Cleanliness
Stayed 5 nights in Jun 2023
Response from Ahmed on 21 Sept 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. We all look forward to welcome you and your family back again in the near future!Best Regards,Hilton Abu Dhabi Yas Island

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Aug 2023
Response from Ahmed on 7 Sept 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,Hilton Abu Dhabi Yas Island

8/10 Good

Emma

Stayed 2 nights in Aug 2023
Response from Ahmed on 7 Sept 2023
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. We all look forward to welcome you and your family back again in the near future! Best Regards, Hilton Abu Dhabi Yas Island

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, modern hotel close to the parks. The location is what drove the decision to stay on our short break. If I was staying longer I would stay at a larger resort, travel a bit further and buy parks tickets. I booked half board via Expedia and feel I wasted hundreds of pounds on meals due to the limited options. We ate at restaurants in Yas Mall. Breakfast in the hotel has lots of options, just very busy around 10am. As a group of three, one adult and two kids, we had a one bedroom suite and the two beds were really small. Thankfully we worked out after the first night there was another small sofa bed.
Stayed 4 nights in Aug 2023
Response from Hilton Abu Dhabi Yas Island on 18 Aug 2023
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.On the other hand, we sincerely apologize that your stay with us did not entirely meet your expectations. Rest assured that we have taken your comments seriously and will be used as a basis for our improvement. We all look forward to welcome you and your family back again in the near future! Best Regards,

6/10 Okay

Shabana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
My stay at the Hilton was underwhelming and did not feel like a five star hotel mostly due to the extremely poor service. Pros: -great location if you plan on attending the theme parks -theme park tickets included with the stay Cons: -rooms felt small, even though we had a family suite -very poor service (At arrival, we opened our own doors and unloaded our car. Later on, I called the front desk to ask a question about the theme parks. No one answered the phone. I had to go downstairs to ask my question in person. Another time, I ordered food at the pool and didn’t have my credit card linked to the room. They kept calling my room asking me to pay. You have my credit card on file. I’m not going to leave without paying. At the breakfast buffet, I ordered coffee. It didn’t come until after my meal was finished.) -pool closes at 7pm. There’s not much to do after that. -pool is beautiful but the water was not the cleanest. My kids found tissue paper and debris in the pool. -walls are so thin, I could hear everything in the room adjacent to mine. Overall, for the price I paid, I was highly disappointed and would not stay there again.
Response from Hilton Abu Dhabi Yas Island on 18 Aug 2023
Thank you for taking the time in posting a review of your stay at the Hilton Abu Dhabi Yas Island. It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement. We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities. Best Regards,

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, way better than we expected! Exellent breakfast, definitely worth the money! Joel at the front desk went an extra mile for our family and made our stay fantastic! Will definitely come back again and recommend to friends and family!
Stayed 1 night in Jul 2023
Response from Ahmed on 13 Aug 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We are very pleased to read your appreciation regarding the service that our team had provided. We will personally convey your commendations and on behalf of Hilton team THANK YOU for your valuable and motivating feedback.We all look forward to welcome you and your family back again in the near future!Best Regards,Hilton Abu Dhabi Yas Island

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hilton Abu Dhabi Yas Island on 25 Jul 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Hamad

Stayed 2 nights in Jul 2023
Response from Ahmed on 17 Jul 2023
We are so pleased to see your 10* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Hilton Abu Dhabi Yas Island

6/10 Okay

MUHAMMED

Travelled with family and small children
Disliked: Cleanliness
Nothing
Stayed 2 nights in Jul 2023
Response from Ahmed on 16 Jul 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. We all look forward to welcome you and your family back again in the near future! Best Regards,Hilton Abu Dhabi Yas Island

10/10 Excellent

P H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is beautiful in an excellent location overlooking yas bay and offers free tickets to all the yas theme parks which are built with highest standards and very clean The hotel staff are wonderful, friendly, polite and helpful Excellent for families with kids Overall 5 stars
Stayed 3 nights in Jul 2023
Response from Ahmed on 16 Jul 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,Hilton Abu Dhabi Yas Island

10/10 Excellent

Ibtesama Sahair Sumbal Binte

Stayed 10 nights in Jul 2023
Response from Ahmed on 1 Aug 2023
Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Kind Regards,Hilton Abu Dhabi Yas Island

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
7-8 July 23
The dinner and lunch were amazing. The room, in particular the bathroom, needs to be better cleaned.
Stayed 1 night in Jul 2023
Response from Hilton Abu Dhabi Yas Island on 10 Jul 2023
Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.On the other hand, we sincerely apologize that your stay with us did not entirely meet your expectations. Rest assured that we have taken your comments seriously and will be used as a basis for our improvement. We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

ABDULAZIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its a very nice hotel I really enjoyed it with my family I’m coming back for sure
Stayed 4 nights in Jun 2023
Response from Hilton Abu Dhabi Yas Island on 10 Jul 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Mosaed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Hilton Abu Dhabi Yas Island on 10 Jul 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Rakshit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good relaxing stay, very nice location!
Stayed 2 nights in Jun 2023
Response from Hilton Abu Dhabi Yas Island on 26 Jun 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Aviv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Hilton Abu Dhabi Yas Island on 26 Jun 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Netanel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Hilton Abu Dhabi Yas Island on 14 Jun 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

4/10 Poor

Emad

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty, the bathrooms had a bad odor and it was very noisy.
Stayed 2 nights in Jun 2023
Response from Hilton Abu Dhabi Yas Island on 13 Jun 2023
Thank you for taking the time in posting a review of your stay at the Hilton Abu Dhabi Yas Island. It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement. We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities. Best Regards,

8/10 Good

Siddiq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Hilton Abu Dhabi Yas Island on 5 Jun 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the service was great!
Stayed 3 nights in May 2023
Response from Hilton Abu Dhabi Yas Island on 29 May 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. The best vacation for families.
Stayed 4 nights in May 2023
Response from Hilton Abu Dhabi Yas Island on 16 May 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,

10/10 Excellent

Arthur

Stayed 4 nights in Apr 2023
Response from Hilton Abu Dhabi Yas Island on 25 May 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.We all look forward to welcome you and your family back again in the near future! Best Regards,