Hotel is VERY isolated from the rest of the city because it is on top of a hill, with NO view on city whatsoever . To go anywhere you need a taxi or the hotel shuttle. There is NO walking anywhere from this hotel. Hotel promises shuttle transfers to convention center. The driver has always been late... but more importantly the shuttle broke down once they picked us up (UNSAFE CAR?)
NOTE: you are about 50 minutes to 1 hour from Convention Center (that's pretty far, as there are many good options much closer). It did not look that far/slow on map.
So the shuttle broke down, then the driver had us walk in creamy busy and DANGEROUS street of he city for 50 minutes !!! To look for a taxi as the hotel would not send the second shuttle hey promised. The driver could NOT find us a taxi. Because the hotel was SO FAR, the taxi drivers did not want to take us there (they do that a lot in China). Now, try walking with heavy bags after a long day at a trade show at night, in narrow alleys, busy streets and unpaved roads. You are lucky if you don't get killed by passing cars (or pollution) because at some point you realize the driver is just a driver, a Tesla has more initiatives than this poor guy, and you have to take the lead.
2 HOURS LATER, we finally arrive at hotel to have NO compensation from management, completely NOT sincere apologies. Had to LOUDLY ARGUE, SEVERAL TIMES, with manager who was cowardly hiding thinking the problem would simply disappear.
TERRIBLE MANAGEMENT !