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Reviews of Hotel Villa Las Margaritas Plaza Cristal

3.5 out of 5
Hotel Villa Las Margaritas Plaza Cristal
Priv Antonio Chedraui Caram No 7 y 9, Col.Encinal, Xalapa, VER

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 148 reviews" "
Rating 8 - Good. 56 out of 148 reviews" "
Rating 6 - Okay. 11 out of 148 reviews" "
Rating 4 - Poor. 4 out of 148 reviews" "
Rating 2 - Terrible. 3 out of 148 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juliana Naranjo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean the room everyday. It’s close to the mall and store.
Stayed 6 nights in May 2024

6/10 Okay

Jerry

Stayed 1 night in Apr 2023

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed the property is a great place to stay .All the staff from the front desk to food service and house keeping we're genuinely interested in my wellbeing and comfort.

6/10 Okay

Ruben

Stayed 1 night in May 2022

10/10 Excellent

RICARDO MELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En lo personal, a mi me gustó la decoración y el concepto del hotel. Las camas son un poco duras pero no es algo que me haya incomodado. Lo que no me gustó fue su servicio de WiFi.
Stayed 2 nights in Mar 2022
Response from HVM on 23 Mar 2022
Hola buen día! Agradecemos su comentario y nos alegra que su estancia fuera agradable. Tenga una excelente tarde.

10/10 Excellent

MANUEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very spacious for the cost and affordable. The parking was a bit peculiar but they have a garage so it worked out. HOWEVER if you get a front (to parking) room... there is a bar right across... music was sooo loud. We only used it for sleeping so it wasn't bad.
Stayed 2 nights in Mar 2022
Response from HVM on 22 Mar 2022
Hola buen día! Agradecemos su comentario y nos alegra que su estancia fuera agradable. Tenga excelente tarde.

10/10 Excellent

Ana V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Thank you.
Stayed 1 night in Feb 2022
Response from HVM on 2 Mar 2022
Hola buen día! Agradecemos su comentario y nos alegra que su estancia fuera agradable. Tenga excelente tarde.

10/10 Excellent

Luis, Huatusco de Chicuellar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien el diseño del edificio excelente la decoracion y la atencion muy recomendable, sin duda volvería a reservar en este hotel
Stayed 1 night in Dec 2021
Response from HVM on 29 Dec 2021
Hola buen día! Agradecemos su comentario y estamos muy felices de que su estancia fuera placentera, esperamos verlo de nuevo en nuestros hoteles. Tenga una excelente tarde.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice oldie
My family reported enjoying this place. We’ll recommend it.
Stayed 1 night in Oct 2021
Response from Marin on 8 Nov 2021
Hotel Villa las Margaritas agradece sus comentarios para mejorar nuestros servicios siéntase en casa un lugar cálido y hogareño agradeciendo su prefrencia lo esperamos muy pronto para la próxima visita . Atentamente Maria del Carmen Marin Fernandez

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, they went above and beyond. The hotel was beautiful.
Stayed 4 nights in May 2021
Response from Marin on 5 Jun 2021
Hotel Villa las Margaritas agradece sus comentarios para mejorar nuestros servicios siéntase en casa un lugar cálido y hogareño lo esperamos muy pronto para la próxima visita estamos para servirle . Atentamente :Maria del Carmen Marin Fernandez Editar Eliminar

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019
Response from HVM on 17 Jan 2019
Hotel Villa Las Margaritas agradece su preferencia. Sus comentarios y la calificación a nuestro servicio es muy importante para nosotros.

6/10 Okay

D, Berwyn, IL.

Liked: Cleanliness

8/10 Good

Maria luisa

Travelled with group
Liked: Cleanliness, amenities
Todi bien execto el servicio de taxi
Stayed 1 night in May 2024

10/10 Excellent

Silverio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas atención buen precio limpieza segura buena ubicacion
Stayed 1 night in May 2024

10/10 Excellent

José Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente condiciones del hotel,comodo
Stayed 1 night in Apr 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
está bien el lugar, está en una zona cerca de una plaza, segura, los inconvenientes no tiene restaurante y no supervisan la limpieza, pues había vidrios en el piso, muy eficiente el chico que nos atendió se llama Gerardo
Stayed 1 night in Mar 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, quizá que su lobby bar tenga alguna música y servicio de bar y restaurante sería el plus, luego se antoja en la tarde noche tomar una copa y una cena y si ahí lo ofrecen la verdad estaría excelente
Stayed 2 nights in Mar 2024

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ana Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

CARLOS ANGEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Anel

Stayed 2 nights in Jan 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los colchones y almohadas muy incómodas, las líneas de agua de otras habitaciones hacen ruido y tuvimos que pedir que apagaran la luz del pasillo para tener oscuridad en el cuarto.
Stayed 1 night in Dec 2023

8/10 Good

Martin, MONTREAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien placé à côté d’un Centre d’achat. Stationnement extérieur mais sécuritaire. Ok personnel gentil. 8.3 sur 10
Stayed 1 night in Sep 2023

10/10 Excellent

Lidia Araceli

Stayed 1 night in Sep 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 2 nights in Aug 2023

10/10 Excellent

Lidia Araceli

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ordenado, muy limpio y muy cómodo. Una estancia muy agradable. Muchas gracias.
Stayed 2 nights in Aug 2023

2/10 Terrible

Rafael Jesús

Stayed 3 nights in Jul 2023

4/10 Poor

RAFAEL

Travelled with partner
Disliked: Staff & service
La cama y las almohadas muy duras, no pudimos descansar
Stayed 1 night in Jul 2023

4/10 Poor

María del Carmen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023

4/10 Poor

Paola

Travelled with family, Business traveller
Disliked: Staff & service
.
Stayed 1 night in Jul 2023

8/10 Good

Victor

Liked: Property conditions & facilities
-
Stayed 1 night in Jul 2023

8/10 Good

Heiner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayunos de buen sabor, habitaciones limpias y muy tranquilo
Stayed 2 nights in Apr 2023

8/10 Good

LUIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos agrado su arquitectura, su diseño, su decoracion, muy bonito lugar, accesible y buena atencion, lo malo q sus almohadas estan demasiado duras y las toallas sus rasposas. solo tienen servicio de desayuno pero muy limitado

6/10 Okay

Luis Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
No tiene servicio de restaurante y en la noche mucho ruido de centros nocturnos no se puede dormir

8/10 Good

Sara

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pet friendly muy cómodo y con buena ubicación. El restaurante solo tenía servicio de desayuno y el menú estaba muy limitado, por la baja ocupación durante la fecha de mi estancia.
Stayed 4 nights in Aug 2022

10/10 Excellent

José Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Súper excelente
Es el mejor hotel en el que me hospedado en toda mi vida
Stayed 1 night in Jul 2022

10/10 Excellent

Gil

Stayed 1 night in Jul 2022

10/10 Excellent

Jesús

Stayed 1 night in Jun 2022

10/10 Excellent

Ivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplio, limpio, funcional
Stayed 2 nights in Jun 2022

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Buen hotel, instalaciones limpias y cuidadas. Muy amables
Stayed 2 nights in Jun 2022

8/10 Good

RAMÓN

Stayed 5 nights in May 2022

8/10 Good

Maria Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad
Hola las almohadas muy incómodas. Personal Armando no se su apellido muy amable una felicitación. Gracias
Stayed 3 nights in Apr 2022

10/10 Excellent

Marlem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto todo y sobre todo mi cama muy cómoda.
El hotel esta hermoso, cómodo, limpio y amplio, sin duda una experiencia de un hotel colonial como de cuento de Películas, tome fotos y lo compartí en mis redes.
Stayed 1 night in Mar 2022

10/10 Excellent

Sergio

Stayed 1 night in Mar 2022

10/10 Excellent

IVAN

Stayed 1 night in Mar 2022
Response from HVM on 23 Mar 2022
Hola buen día! Agradecemos su comentario y nos alegra que su estancia fuera agradable. Tenga una excelente tarde.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar tranquilo y cómodo para descansar
Stayed 1 night in Mar 2022
Response from HVM on 14 Mar 2022
Hola buen día! Agradecemos su comentario y nos alegra que su estancia fuera agradable. Tenga excelenete tarde.

10/10 Excellent

Jesús

Stayed 1 night in Mar 2022
Response from HVM on 8 Mar 2022
Hola buen día! Agradecemos su comentario y nos alegra que sus estancia fuera agradable. Tenga excelente tarde.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una estancia agradable, lo cuartos muy bonitos y confortables.
Stayed 2 nights in Feb 2022
Response from HVM on 22 Feb 2022
Hola buen día! Agradecemos su comentario y nos alegra que su estancia fuera agradable. Tenga excelente tarde.