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"The hotel is very comfortable. Good breakfast, and gym. All the staff were great, with the exception of one of the bar staff. I gave management feedback about how this person made a bad impression and distracted from an ongoing business meeting - they listened, apologised and gave me a free lunch. So they did all you could possible expect. Excellent customer relations. Thank you. I would stay again."

"It is old but good "

"The Swan Hotel in Bedford was beautiful the bedroom and bathroom was very clean, there was tea & coffee in the rooms, shower gel and shampoo in the bathroom provided. The Spa was amazing with all different well-being jets in the pool and the steam and Finish rooms were great. I really recommend you try the Spa at this lovely hotel and the amazing Anna's afternoon tea in all 10/10👍"

"Everything was perfect. Check in was great. Luca (I think) was friendly and really helpful and remembered us when we checked out. We are in the hotel twice and it was perfect. I have lots of food intolerances from a long term illness and the bar and restaurant staff and the kitchen were in incredibly helpful and got everything right both times, first go. Trust me this is unusual. It took Gordon Ramsey restaurant 3 times of sending out food before I gave up and didn’t eat. Room was lovely. We had a view of the river and a lovely balcony. Highlight was watching the cows on the opposite bank. We would definitely recommend and return. "

"Had a great time, the hotel was lovely and the staff incredibly friendly and helpful, had a meal in the restaurant and the food was delicious and great value for money, and breakfast in the morning again food was delicious Could not recommend enough"

"We had a lovely stay, the facilities and staff were brilliant."

"Great bank holiday weekend here! Nice hotel, decent gym and spa, bar well equipped. Lovely staff… special shout out to Silvia and Edward at the front desk! Super nice and welcoming, got some freebies as it was my birthday thanks! Overall well looked after and would definitely recommend this hotel"

"Great facility "