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Reviews of Moon Hostel Wrocław

2 out of 5
Moon Hostel Wrocław
Ul. Krupnicza 6-8, Wroclaw, Lower Silesian

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 96 reviews" "
Rating 8 - Good. 45 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 8 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

4/10 Poor

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to sleep, run away
So I got a solo room. It was nice a big, the TV was small but it is what it is. I picked this hostel due to the reviews saying the internet was good. Which it was, till they changed the wifi channels a few days into my stay and it was wonky for a few days. The girls up front are nice and most speak English. They are helpful about things in the area. The hostel was doing remodeling, so they walls were being scrubbed and painted. The new color looks nice. That being said, I had booked this place for the wifi, and to work. That did not happen. I was place right above a shuffle dance studio that went on till 10pm everyday. I also was right next to the front desk where I got the pleasure of listening to loud men talk to the front desk all day and all night. Right out side my window would be the loud unsuccessful mating calls of drunk men, during the week, at 1:00am. This went on everyday, never giving ease for if it was a Sunday or a Wednesday. I could not sleep, nor hope to work since my job is all via chat and web camera. So if you came here to sleep, go somewhere else. 100%
Stayed 7 nights in Mar 2023

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
As others have said , strange entrance way but the hostel is very well located . There is a lift to 3rd & 4th floor ( hostel) . The building is very warm which was nice in November . Staff lovely and friendly. We did book a private twin room though and apparently none were available so we were given a 4 bed dorm To use privately . I didn’t want bunk beds or I would have booked them , however they were very comfortable and the room was clean apart from snickers wrapper under the bed . If this was used as a dorm there is No where to lock your belongings . Used towels left in the bathroom for over 24hrs. Other than that clean with hot water . Kitchen area needs to be renewed , looks tatty . TVs only have polish tv on every channel , not even world news . I would stay here again due to nice location, friendly staff and it being warm and clean . Needs improving - curtains need to fit the windows !!!
Stayed 3 nights in Nov 2022

8/10 Good

Bryony

Liked: Cleanliness, staff & service, room comfort
Really close to the old town, clean, nice staff and a good budget option. Having said that it's on a busy road with a bit of an odd entrance and there's a dance studio below and no decent curtains so bring ear plugs and an eye mask.
Stayed 3 nights in Aug 2022
Response from Moon Hostel Wrocław on 23 Sept 2022
Thank You for Your opinion! We will do our best to make Your next stay better experience :)

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Apr 2022

10/10 Excellent

zhuoru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Beata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, clean, warm, quiet
I just needed a bed for the night. I git a single room which wass clean, warm and quiet. Staff were friendly.
Stayed 1 night in Dec 2021

4/10 Poor

Daniel

Stayed 1 night in Dec 2021

8/10 Good

David

Liked: Cleanliness, staff & service
Decent hostel
Decent, cheap place to crash for the night. I paid less than $20 for a private room with shared bathroom - the beds were comfortable and clean. The only downside was the temperature of the room - very warm even for October. Otherwise, decent stay!
Stayed 1 night in Oct 2020

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good location, helpful staff and clean facilities.
Stayed 2 nights in Aug 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flying visit to Wroclaw
nd a microwave and fridge. Only downside is some noise from frequent trams in street outside. However this didn't matter as I am an early riser. I also found the room quite warm and the radiators cannot be turned down.
Stayed 2 nights in Mar 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The location is convenient.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

WOJCIECH

Liked: Cleanliness, staff & service
Good hostel
Very good location and service. Kitchens perfect. Free coffee tee etc. Inexpensive. Sadly one of the emergency escape roots chained!!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, excellent location
Excellent wifi, wonderful location, clean, comfy rooms and bathrooms. Fabulous staff. Highly recommend.
Stayed 1 night in Jul 2018

8/10 Good

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet at the level of my room, clean, furnished
Took me more than 20 mins walk and googled from train station. They have rooms on their main level, I think is level 3 or level 5 (with lift), and also they have more rooms at the lower level amidst other offices and a dance studio next to it. I was allocated at the lower level, with common toilet and a smaller clean and furnished kitchen. Pretty quiet and peaceful. Security camera allocated along the hallway and corridors for the midnight reception to monitor. Hostel is very well furnish, neat and tidy, comfortably looking out the window to the main street and a building across the street. About 5-10 mins walk across road to old town square. The lady managing the area during my check-in and stay on 21-Sep-2017 was friendly, helpful and very accommodating despite being busy. She had the window curtain fixed when I told her that is slipped.
Stayed 1 night in Sep 2017

10/10 Excellent

Theresa, wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Great hostel. First time staying in a hostel however did booked room with ensuite facilities. Good location approx 200m from old town just across the road. Hostel located 3rd floor of building with lift no problem at night time accessing just ring bell and use key provided. Very clean quiet. Staff very pleasant showed us around hostel and facilities prior to showing us to our room. Easy to find after using airport bus. Breakfast very satisfactory for 20zloty approx £2 you got an individual plated continental 2 crusty rolls cheese cold meat jam nutella spread slices of tomato and cucumber plus yoghurt very satisfying setting you up for a day of site seeing. Deco recommend this hosterhostel

8/10 Good

Sofia, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Value
The location of this hostel is great you are less than five minutes away from the old town. The staff is friendly and you can get laundry done for free. Got a great deal on this hostel and would stay again.

10/10 Excellent

Nischal

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located.
It was my first ever visit to Poland and I had a really good time. A beautiful city but unfortunately it was raining almost every day on my stay. Plenty of places to visit. The hostel was very good for the price that I paid. The receptionist Igata was really nice and helpful as well. Overall it was a Great experience ;)

8/10 Good

Kai Hong

Liked: Cleanliness, property conditions & facilities, room comfort
convenient
very good location

10/10 Excellent

Shawn, Comfrey, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Clean, and Central
I stayed here for four nights and really liked it. I had a private room with a shared bathroom. There is a kitchen, no stove or oven, and everything is very clean and proper. Not a party hostel at all which I appreciated. It is in a rather loud corner of Wroclaw so you do hear street noise. There are no English language stations on the TV.

6/10 Okay

James, Plymouth, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Moon Hostel, Wroclaw
We were here for a Stag do weekend in Wroclaw and it served our needs just fine. Nice and central and the price for our stay was the main reason for our booking. Everything about the hostel was as we expected given the price. Our only negative point was the temperature in the hostel. Being the peak of summer it was extremely warm in the rooms and your only respite was whilst having a cold shower. There were a couple of fans available in the hostel but not enough for every room. It was a good job we were only in the hostel for minimal time as it was quite uncomfortable in the rooms. To be fair air con seemed a bit scarce everywhere we went in Wroclaw so maybe they just choose not to use it in this part of the world. Other than that the hostel was spot on for what we wanted. Cheap, central, clean and friendly staff. If you are visiting in Summer maybe opt for an air conditioned hotel if the heat will hamper your comfort. If not book up for a cheap and central no frills option!

10/10 Excellent

Miriam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice centrally located hostel
So nice, you feel like you're entering a big apartment. Everything is in a really nice blue colour scheme. There are at least 3 chill out areas and one even for kids enclosed in glass, so the kids could be left there playing. The kitchen is open like an open plan living area and very clean. I loved the big couch there to just chill out. The room are small but fine to sleep in because one can relax in the sitting areas. Everything is very clean, also the bathrooms. Everything looks very new but the hostel is already 5 years old I was told. I'd always stay in hostels if they were like this one. Absolutely loved it.

8/10 Good

CRAIG, New Zealand

Liked: Cleanliness, staff & service, room comfort
Friendly, helpful staff.
Friendly welcome, Hostel was good for the price and in a great area.

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The only thing to improve would be to be more strict with silence after 11 pm or so, since it remains too noisy sometimes even after midnight.

8/10 Good

Lynn, SF Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
The location is very good, not far from the main market square, and you can reach the train station by foot from there too. Multiple tram lines at the gate. People working at the hostel are very friendly and helpful. Kitchens, dining and sitting areas are spacious and clean. I have two complaints: (1) our beds don't feel very comfortable, and (2) the shower water temperature is not very stable during peak hours. Another thing to note is that there is a dance club nearby. In our case (weekday night) the music stopped before 10pm and was not a big problem to us. Overall the hostel offers great value. I would stay there again.

8/10 Good

JohnS, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but noisy neighbours
Our double room was small, but layout worked well. Had table and chairs and wardrobe and TV. Kitchen handy, breakfast very basic. Very thorough and prompt cleaning of common areas. Shared toilets and showers set up was OK. Downside was noisy people in courtyard below at all hours. Thin walls and noisy fellas next door -- well it's a hostel. Close to tram stop and old town

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arked your operator if it was for 3 people and was told yes! but when we got there it was only 2 beds and we paid £100 for one night, it was rubbish!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
good value
Nice clean hostel. Good value for a one night stay

10/10 Excellent

Ricardo, near Cambridge, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moon Hostel, Wroclaw: a very friendly place
I went to Wroclaw to attend an architecture and engineering symposium. I failed to follow the advice to book a hotel room well in advance, and found very little left, and nothing in the town centre. I was about to choose a hotel out in the suburbs, but decided to try the internet once more - after midnight. By luck, I discovered a room available in the Moon Hostel on the edge of the old town. It was situated just where I wished to be, within 5 minutes walk of the market place ('Rynek', the centre of the old town), two minutes from the Royal Palace, where there was a big exhibition of the paintings of the Breughels, and convenient trams to the symposium. The staff could not have been more friendly and helpful. I liked Wroclaw a lot, and I shall be back: and the Moon Hostel is where I shall probably stay unless I am staying with friends.

6/10 Okay

Andreas

Stayed 5 nights in Jan 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Franz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Zimmer das ich gebucht hatte gab es nicht. Ich bin wieder gegangen, den vollen Zimmerpreis habe ich auch nicht zurück bekommen. Nie wieder!!!
Stayed 1 night in Dec 2022

6/10 Okay

Bogumila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nieprzyjemny zapach w korytarzu i pokoju ! Cały czas wietrzyłam !
Stayed 2 nights in Sep 2022
Response from Moon Hostel Wrocław on 23 Sept 2022
Dziękujemy za opinię :)w razie ewentualnego kolejnego pobytu, serdecznie zachęcamy do zgłaszania wszelkich niedogodności przy recepcji. Będąc świadomym problemu, chętnie coś na niego zaradzimy :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spoko
Jeśli nie wymagasz ekskluzywności to będziesz zadowolony/a
Stayed 3 nights in Jul 2022
Response from Moon Hostel Wrocław on 23 Sept 2022
Dziękujemy za opinię i zapraszamy ponownie! :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel godzien polecenia
Największym plusem hostelu jest oczywiście lokalizacja. Przechodzimy przez ulicę i pyk jesteśmy na rynku. Należy pamiętać że jest to hostel a nie 5* hotel. Pokoje czyste, łazienki wspólne też utrzymane w czystości. Ważna informacja jest taka że na 2 piętrze znajduje się szkoła tańca(zajęcia czasami do 22) więc dla rodzin z dziećmi polecam jednak piętra 3 i 4. Natomiast jeżeli przyjeżdżacie do Wrocławia żeby pozwiedzać i wracacie po 22 to spokojnie można bookwac pokoje również na 1 piętrze. Część pokoi znajduje się od strony ulicy Krupniczej gdzie ruch tramwajów jest dość spory więc jeśli ktoś ceni sobie "spokój" to polecam pokoje od podwórka. Podsumowując Moon Hostel jest jak najbardziej warto polecenia ale po dokonaniu rezerwacji warto skontaktować się z recepcja i ewentualnie ustalić sobie lokalizację pokoju dostosowana do "swoich preferencji"
Stayed 3 nights in May 2022

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Gunter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hostel in zentraler Lage
Hostel befindet sich in zentraler Lage. Alles ist sauber und gepflegt und man findet die übliche standardmäßige Ausstattung eines Hostels vor. Der Zugang zum Hostel erfolgt nicht über die angegebene Adresse, sondern über den Hinterhof Kazimierza Wielkiego 27. Auf der Ebene unterhalb des Hostels hat sich eine Art Fitness-Studio angesiedelt, dessen technomäßigen Geräusche manchmal etwas aufdringlich sind.
Stayed 2 nights in Oct 2021

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

ITSUKI

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel położony iealnie w samym centrum. Miłe zaskoczenie - pomimo że obiekt dysponuje dużą liczbą pokoi jest tu cicho i spokojnie. Kilka kuchni z jadalnią eliminują tłok przy śniadaniu, plus za serwis kawowy 👌. Wprawdzie mieliśmy pokój z prywatną łazienką, ale w korytarzach jest sporo toalet i zamykanych na klucz pomieszczeń z prysznicami więc też OK. Zmienialiśmy hostel i zamiast tracić czas w oczekiwaniu na zameldowanie (lub dźwigać torby po mieście) Pani z recepcji udostępniła nam przechowalnię bagażu, co było dla nas super opcją 👍. Hotel czysty o zaskakujaco dobrym standardzie jak na hostel. Wnętrza odświeżone zachęcają do noclegu (bez pobudzania wyobraźni:co tu się wcześniej wydarzyło? 😳🙆😜). Jesteśmy zadowoleni z pobytu i będąc ponownie we Wrocławiu z chęcią do Was wrócimy🤗.
Stayed 1 night in Aug 2021

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Er was redelijk veel lawaai 's nachts, zeker dichtbij de receptie. De ontbijtservice kan beter, je moest je eigen afwas doen, maar er was weinig uitleg. De ligging ten opzichte van de stad is wel heel goed!
Stayed 2 nights in Feb 2020

10/10 Excellent

Marco, Dortmund

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen.Sauber.Preis Leistung stimmt.
Stayed 3 nights in Oct 2019

10/10 Excellent

DUPUCH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moins : Pas de chauffage et froid la nuit. positif : Bus direct à la gare, très bon emplacement, on ne peut pas être mieux. Très bon séjour
Stayed 3 nights in Apr 2019

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Cheapest offer with good service
Good price and location. Rooms are very clean. Recommend!
Stayed 1 night in Jan 2019

8/10 Good

Kathya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019