Lobby sitting area

Reviews of Motel 6 Wisconsin Rapids, WI

2 out of 5
Motel 6 Wisconsin Rapids, WI
911 Huntington Ave, Wisconsin Rapids, WI

Reviews

6.4
Rating 10 - Excellent. 41 out of 261 reviews" "
Rating 8 - Good. 72 out of 261 reviews" "
Rating 6 - Okay. 65 out of 261 reviews" "
Rating 4 - Poor. 49 out of 261 reviews" "
Rating 2 - Terrible. 34 out of 261 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 22 May 2024
Hello Mai,We are thrilled to hear you had a pleasant stay at our hotel! Should you have any feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
I rated this high overall, clean and comfortable rooms, newly renovated. Quiet. Nice staff. One thing I would suggest is to let people know there is still a lot of renovating going on when advertised on Expedia. Perhaps knock a few dollars off the price. It didn't really affect anything other than using the stairway. There was other work going on but I was gone during the day so it was fine. But overall, very good hotel stay for the price.
Stayed 2 nights in May 2024
Response from Manager on 13 May 2024
Hello Sean,We appreciate your positive feedback regarding our clean, comfortable rooms and our friendly staff. We apologize for any inconvenience caused by the ongoing renovations. Thank you for bringing this to our attention, we will work to improve communication on this matter for future guests. We're glad to hear that overall you had a very good hotel stay with us.

6/10 Okay

Laurie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pay for hot tub was none
Stayed 2 nights in Apr 2024
Response from Manager on 14 Apr 2024
Hello Laurie,We're sorry to hear about your experience with the hot tub. Your feedback is valuable to us for ongoing improvement. Feel free to reach out to management directly to address your concerns further. Thank you for sharing your thoughts with us.

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very sparse rooms but ok for a night stay.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Sharon, We appreciate your feedback and are glad to hear you found our hotel suitable for a night stay. If you have any suggestions for how we can enhance your experience in the future, please feel free to share them with us.

6/10 Okay

Andrew

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
Hello Andrew, We appreciate you choosing our hotel for your recent stay. Please feel free to reach out to us with any feedback from your experience so we can make improvements. We hope to welcome you back in the future for a better stay!

8/10 Good

Jena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good room for the price. The check in person was extremely aware of a random person talking to me in the lobby and he asked not for my name, but for my ID and did NOT say my room number out loud. He slide over my card key without a word. I think he sensed I was slightly uncomfortable with the random person I was talking to. So that was extremely appreciated! The room was decent. The bed was far more comfortable than I expected and I slept well.
Stayed 1 night in Jan 2024
Response from Manager on 30 Jan 2024
Hello Jena,Thank you for taking the time to leave us a review. We're pleased to hear that our check-in process made you feel safe and that our staff took measures to ensure your comfort. It's great to know that you found value in your room and enjoyed a good night's sleep on our comfortable bed. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

w james, Mission

Room and surrounding facilities were clean and functional - nothing fancy must nd you but clean and functional as-expected.
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello w james,Thank you for sharing your feedback regarding the cleanliness and functionality of our rooms and facilities. We pride ourselves on maintaining a high standard of cleanliness and ensuring that everything is in proper working order. We appreciate your acknowledgment of our efforts to provide a clean and functional experience.

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room not carpeted, WiFi and tv kept going on and off so couldn’t access internet reliably on a computer.
Response from Manager on 23 Jan 2024
Hello Stuart, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the WiFi and TV. We appreciate your input and will use it to improve the guest experience moving forward. Please feel free to reach out to our management team to further discuss your concerns.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Amy,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Jerry

Stayed 2 nights in Oct 2023
Response from Manager on 21 Dec 2023
Hello Jerry,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience. We hope to welcome you back soon for another five-star stay!

6/10 Okay

Jessie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ah, yeah. Mediocre experience. The room was clean, bed was comfy, jacuzzi tub was nice. But the hotel itself is dirty. The parking lot is horrible, trash and broken glass everywhere. Hotel smells like curry. No amenities in room other than soap, so prepare for that. Staff was friendly and helpful, tho. So as I said, mediocre. I prob wouldn’t return.
Stayed 1 night in Nov 2023
Response from Manager on 24 Nov 2023
Hello Jessie, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We pride ourselves on our clean rooms and comfortable beds, so we're glad you found those aspects satisfactory. We're sorry to hear about the issues with the cleanliness of our hotel and parking lot. Rest assured, we'll address these concerns with our maintenance and housekeeping teams. Thank you for acknowledging our friendly and helpful staff. We understand your decision and hope you will give us another chance to provide you with a better experience in the future.

6/10 Okay

Shannon

Travelled with group
Liked: Staff & service
Very loud trying to sleep
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov 2023
Hello Shannon, We regret to hear about your experience with the noise disturbance during your stay. We apologize for any inconvenience caused and appreciate your feedback. Guest satisfaction is important to us and we will use your comments to improve our services. Please feel free to reach out to our management team directly to discuss your concerns further.

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Diane, Thank you for taking the time to share your feedback with us. We appreciate your thoughts and have noted your concerns regarding the issues you experienced during your stay. We apologize for any inconvenience caused and want to assure you that we will be looking into the matter to ensure that improvements are made. Our team is committed to providing the best possible experience for our guests and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

MaryAnn

Stayed 2 nights in Oct 2023
Response from Manager on 29 Oct 2023
Hello MaryAnn,We apologize for any issues you may have experienced during your stay. Please let us know the specific details so we can address and resolve them for you.

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, no carpet, & friendly staff.
Stayed 3 nights in Sep 2023
Response from Manager on 4 Oct 2023
Hi Gwen, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 Okay

Sonia, Chicago

Travelled with partner
Liked: Cleanliness
Very limited on essential toiletries when needed.
Stayed 2 nights in Sep 2023
Response from Manager on 28 Sept 2023
Hello Sonia ,I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

8/10 Good

Gloria

Stayed 2 nights in Sep 2023
Response from Manager on 14 Oct 2023
Hello Gloria,Thank you for your positive review! We appreciate your feedback and look forward to welcoming you back soon.

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced and the halls smell so bad like fish and the staff was following me to room and looking in my room and when i left they were in my room when i asked them not too
Stayed 2 nights in Sep 2023
Response from Manager on 20 Sept 2023
Hello Steven, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and room. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from Manager on 19 Sept 2023
Hello Michelle,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Susan,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Poor

Patrick, Neenah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Patrick,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Judi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hello Judi,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Okay place to stay, nothing fancy
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Wayne, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Pablo

Stayed 1 night in Aug 2023
Response from Manager on 16 Sept 2023
Hello Pablo,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 4 nights in Aug 2023
Response from Manager on 18 Aug 2023
Hi Ginger,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 Excellent

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2023
Response from Manager on 16 Aug 2023
Hi Erik,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Bernita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs Bernita Schmidt
It was not the cleanest however because we could not take a shower because there was NO HOT WATER. The place is a dump
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hello Bernita, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2023
Response from Manager on 12 Aug 2023
Hi Anthony, It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

4/10 Poor

Jessica, Janesville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated. Mold in the ice machine. No signs to find pool. No shampoo, conditonser, Kleenex, etc
Stayed 1 night in Jul 2023
Response from Manager on 5 Aug 2023
Hello Jessica, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Carol

Liked: Cleanliness
Property looked seedy and run down. However, despite the obvious age of the facilities, the room was clean. Clientele was a mix of possible permanent renters and travelers. Owners were not welcoming but could be a language barrier or ethnic tradition.
Stayed 1 night in Jul 2023
Response from Manager on 4 Aug 2023
Hi Carol,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.

2/10 Terrible

Robert

Stayed 1 night in Jul 2023
Response from Manager on 17 Aug 2023
Hello Robert, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Poor

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 28 Jul 2023
Hello Lindsey,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2023
Response from Manager on 16 Aug 2023
Hello Kimberly,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Cathe

Stayed 1 night in Jul 2023
Response from Manager on 2 Sept 2023
Hello Cathe,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

6/10 Okay

bryan

Business traveller
Disliked: Property conditions & facilities
As always, you get what you pay for. "nuff" said.
Stayed 1 night in Jul 2023
Response from Manager on 26 Jul 2023
Hello bryan, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hallway smelled different. Not very clean smelling. Need to fix that. Almost like some kind of food cooking smell.
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Hello Debbie,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Good

Richard

Travelled with group
Liked: Property conditions & facilities
Room and property were clean. No amenities in the room such as tissue, or bag for laundry. Those are minor to the fact it was a good /nice room, clean and quiet
Stayed 3 nights in Jul 2023
Response from Manager on 19 Jul 2023
Hello Richard,Thank you for sharing your experience with us. We appreciate the input referring to our room as well as our property. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 Poor

Paul, Arena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They need to learn how to smile.
Stayed 4 nights in Jul 2023
Response from Manager on 16 Jul 2023
Hello Paul,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Poor

Janice

The place was clean but didn't even include kleenex, coffee in the room and plug in by the sink couldn't even be used.
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Hello Janice,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room and comments about our sink. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
it was close to businesses and staf was very good
Stayed 4 nights in Jul 2023
Response from Manager on 15 Jul 2023
Hello gary,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please do consider us again on your next visit to the area.

4/10 Poor

Nick

Business traveller
Disliked: Cleanliness, property conditions & facilities
The rooms where dirty and smelly. The sheets had stains on them.
Stayed 2 nights in Jul 2023
Response from Manager on 11 Jul 2023
Hello Nick,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Area is nice
Stayed 1 night in Jun 2023
Response from Manager on 11 Jul 2023
Hello Lisa,Thank you for your valuable opinion regarding our area. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Good

Christine M

Travelled with family
Liked: Cleanliness
Our room was freshened each morning. The beds were made and looked very perfect. The room was newly painted and the was very clean. I loved that there was no carpet; some type of laminate flooring is there instead. The beds were very comfortable. The media center, attached to the wall, was modern and minimalistic. There was a table and place to eat a meal, along with a microwave and small refrigerator. Perfect for our family's needs.
Stayed 2 nights in Jun 2023
Response from Manager on 12 Jul 2023
Hello Christine M,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our room as well as our carpet. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean rooms & nice parking area. Unfortunately no hair dryer or shampoo & conditioner.
Stayed 1 night in Jul 2023
Response from Manager on 5 Jul 2023
Hello Vicki,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2/10 Terrible

CHRISTINA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst motel ever experienced
Pillows were super thin. Toilet didn't work right. Signs were hand written. Key cards didn't work correctly on external door. Anyone. Could walk into hotel since no security was available. A person was able to just walk into our room without a key card. Worst experience ever. No breakfast at all. No soap or conditioner for bathroom. Dirty room
Stayed 1 night in Jun 2023
Response from Manager on 27 Jun 2023
Hello CHRISTINA,Thank you for taking the time to share. We appreciate your feedback regarding our breakfast and your comments about our pillows. We hope to see you again in the future.

8/10 Good

Ka

Stayed 1 night in Jun 2023
Response from Manager on 27 Jun 2023
Hello Ka,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Okay

Kimberly

Stayed 1 night in Jun 2023
Response from Manager on 24 Jun 2023
Hello Kimberly,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Kristi

Stayed 1 night in Jun 2023
Response from Manager on 22 Jun 2023
Hello Kristi,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Pam

Stayed 1 night in Jun 2023
Response from Manager on 22 Jun 2023
Hello Pam,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Telenna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing
Stayed 2 nights in Jun 2023
Response from Manager on 17 Jun 2023
Hello Telenna,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.