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Reviews of Courtyard by Marriott Winter Haven

3 out of 5
Courtyard by Marriott Winter Haven
6225 Cypress Gardens Boulevard SE, Winter Haven, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 607 reviews" "
Rating 8 - Good. 104 out of 607 reviews" "
Rating 6 - Okay. 25 out of 607 reviews" "
Rating 4 - Poor. 12 out of 607 reviews" "
Rating 2 - Terrible. 5 out of 607 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yen-Ju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Legoland Florida. Kids friendly and close by local eateries. Facilities are well kept and clean. Bartender Jen is amazing.
Stayed 3 nights in May 2024
Response from Desiree on 25 May 2024
Thank you for selecting the Courtyard by Marriott Winter Haven for your recent stay. We are happy to have exceeded your expectations. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

neke playlist

Stayed 1 night in May 2024
Response from Desiree on 14 May 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Chezka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purposely stayed here for the Legoland and had a good experience. The place was well maintained and clean. It was very convenient and we had a pleasant stay
Stayed 1 night in Apr 2024
Response from Desiree on 2 May 2024
Thank you for selecting the Courtyard by Marriott Winter Haven for your recent stay. We are happy to have exceeded your expectations. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area for view and location.
Stayed 4 nights in Apr 2024
Response from Desiree on 8 Apr 2024
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Marie C.

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Desiree on 19 Feb 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

HERENIA

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 8 nights in Feb 2024
Response from Desiree on 15 Feb 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Desiree on 12 Feb 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Desiree on 31 Jan 2024
Thank you for taking time to rate our hotel, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Desiree on 29 Jan 2024
Thank you for taking time to rate our hotel, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Desiree on 25 Jan 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Desiree on 24 Jan 2024
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Jan 2024
Response from Desiree on 24 Jan 2024
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, highly recommend
Overall this hotel is great. It's clean, comfortable, the staff are very friendly and parking is easy. The only things that aren't perfect is the bar, coffee shop are a little pricey (not atypical for hotels) and wish it was a little more walkable to Peppa Pig Park/Legoland but other than that this place is pretty much perfect if you are staying in the area.
Stayed 3 nights in Dec 2023
Response from Desiree on 24 Jan 2024
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Yailen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean was everything
Stayed 1 night in Dec 2023
Response from Desiree on 24 Jan 2024
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Loved the tech amenities….nice room. Water tastes awful, though!
Stayed 2 nights in Dec 2023
Response from Desiree on 27 Dec 2023
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Desiree on 26 Dec 2023
Thank you for taking the time to rate the Courtyard Winter Haven. Your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

4/10 Poor

Kevin

Stayed 1 night in Dec 2023
Response from Desiree on 24 Jan 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Martha

Good
Response from Desiree on 12 Feb 2024
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Food was good (only ate breakfast). If u want lake view get 2 queen beds - none of the king rooms face lake. Pool gets no sun whatsoever, which was biggest disappointment due to needing to get some color for wedding I was attending. Asked staff where we could go to get sun (park?) and woman didn’t know although she did ask a coworker and came to find me to update me. But the park didn’t have any chairs/benches to sit. A lot of trash in pond when you look out from back patio. Would be nice to have that cleaned up but also realize may not be possible due to alligators. Location was convenient to a lot of restaurants and shops.
Stayed 1 night in Dec 2023
Response from Desiree on 11 Dec 2023
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Food service was on point. Close to legoland can't get better than that
Response from Desiree on 12 Feb 2024
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bistro has delicious food that are mire than an appetizer and healthy options. The staff at the Bistro are efficient and really friendly.
Stayed 2 nights in Dec 2023
Response from Desiree on 6 Dec 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Evelio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Both front desk and restaurant/bar employees were awesome..
Stayed 1 night in Dec 2023
Response from Desiree on 5 Dec 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for a long weekend in December. The hotel was clean the staff was very friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Desiree on 5 Dec 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good although you do have to pay for it. The room was nice and bed was comfy although the bathroom shower was irritating. It was a walk in shower so there was no door/curtain. Water got everywhere on the floor and it was slightly cold. There were some stains on the shower/bathroom area.
Stayed 1 night in Nov 2023
Response from Desiree on 27 Nov 2023
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Joanna

Stayed 1 night in Nov 2023
Response from Desiree on 20 Nov 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Don

Stayed 1 night in Oct 2023
Response from Desiree on 31 Oct 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location!
Stayed 2 nights in Sep 2023
Response from Desiree on 27 Oct 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

DeRose

Stayed 1 night in Oct 2023
Response from Desiree on 20 Nov 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Desiree on 16 Oct 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Antoinette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Desiree on 16 Oct 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service from walk in to walking out
Stayed 1 night in Sep 2023
Response from Desiree on 2 Oct 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Oluwatobi A

Stayed 1 night in Sep 2023
Response from Desiree on 16 Oct 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Yevgeniy

Stayed 1 night in Sep 2023
Response from Desiree on 16 Oct 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and staff was nice!!
Stayed 2 nights in Sep 2023
Response from Deb C on 4 Sept 2023
Thank you for your feedback and we will share it with our team. We hope to welcome you in the future if your travels bring you back to the Winter Haven area.

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around!
Stayed 2 nights in Aug 2023
Response from Deb C on 4 Sept 2023
Thank you for your feedback and we hope you think of us in the future if your travels bring you to the Winter Haven area.

10/10 Excellent

Gaetano

Stayed 1 night in Aug 2023
Response from Desiree on 16 Oct 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Delinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Desiree on 29 Aug 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Gisela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Response from Deborah C on 21 Aug 2023
Thank you for your feedback. We look forward to welcome you in the near future if your travels bring you back to the Winter Haven area.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities
Love it
Stayed 2 nights in Aug 2023
Response from Desiree on 17 Aug 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Eric

Stayed 1 night in Aug 2023
Response from Desiree on 11 Sept 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Desiree on 15 Aug 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of our favorite Hotels in all our travels. Everything 5 Stars
Stayed 1 night in Aug 2023
Response from Desiree on 14 Aug 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

CHASE

Stayed 1 night in Aug 2023
Response from Desiree on 14 Aug 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Desiree on 7 Aug 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Basma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Desiree on 2 Aug 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Desiree on 26 Jul 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Michael

Stayed 3 nights in Jul 2023
Response from Desiree on 14 Aug 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

8/10 Good

Racquel

Travelled with family and small children
Liked: Cleanliness, staff & service
Carpet in our room smelled old and the beds are not very comfortable. The linens felt good though. Overall everything was ok. Kids had fun at the pool and legoland.
Stayed 4 nights in May 2023
Response from Desiree on 23 Jul 2023
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal stay and just a little birthday getaway coming from south florida.
Stayed 2 nights in Jul 2023
Response from Desiree on 20 Jul 2023
Thank you for taking time to write a review, your feedback is valuable to us. We are happy to have exceeded your expectations. We hope to welcome you again soon.

10/10 Excellent

diley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confortable room.
Stayed 2 nights in Jul 2023
Response from Desiree on 18 Jul 2023
Thank you for taking time to write a review, your feedback is valuable to us. We look forward to welcoming you again soon. In the Spirit of Hospitality, Courtyard Winter Haven Team.