Blackout curtains, iron/ironing board, free WiFi, bed sheets
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Reviews of Relax Inn & Suites

2 out of 5
Relax Inn & Suites
328 US-82, Winona, MS

Reviews

5.2
Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 10 out of 29 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Joanne

Stayed 1 night in Oct 2023

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices are reasonable. It’s not the Hilton but it’s definitely worth a stay. Will be staying again.
Stayed 1 night in Sep 2023

4/10 Poor

Tabatha, Letts

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing good
Stayed 3 nights in Sep 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
It's was a convenient location for what I was there for.
Stayed 5 nights in Aug 2023

2/10 Terrible

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was not cleaned properly. The base of the toilet was not clean at all.
Stayed 3 nights in May 2023

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite part about the room was the light fixtures having usb ports to charge your phone. I really enjoyed being able to find good movies to watch on the Tv.
Stayed 1 night in Apr 2023

2/10 Terrible

Dennis, Memphis

Disliked: Cleanliness, amenities, property conditions & facilities
Without a doubt this is the worst hotel I've ever experienced in my life. How does Orbitz even allow this place on its site?
Stayed 1 night in Feb 2023

2/10 Terrible

derrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommend To No One
No so amazing, the parking lot was filthy, trash was everywhere. The door to my room didn’t stay lock at time. I receive a double bed but only received one key. The tv had to be turn on from the back. Light bulbs was missing out the room. Not recommend this place to no one.
Stayed 1 night in Sep 2022

4/10 Poor

Tyler

Stayed 3 nights in Jun 2022

6/10 Okay

Tameca

Travelled with family
Liked: Room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Britt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel
We walkef in to a non-smoking room that smelled awful. Raggedy furniture, rust, peeling paint etc. We couldn't sleep in a bed that looked like it had bedbugs or worse! $45 is still too much for a crackhead motel. Please stay away! We let them have that money. We drove 22 miles to the next town and got a CLEAN room.
Stayed 1 night in May 2021

2/10 Terrible

Katelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Brady

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheep dingy hotel
Dirty bathroom. Poor overall room condition.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The desk person was horrible. She took my credit card, left it on the counter, then had a 5-minute phone call in the back room. I yelled and knocked and yelled and knocked to get her attention and find out what was going on.. Finally she yelled just a minute. I yelled back that it had been 5 minutes. She came out. Was ugly any time I asked a question about registering. Yelled at me for having my phone in my hand. She said she didn’t trust me. I said I didn’t rust her. She wouldn’t process my reservation, so I said I was leaving. Then she gave me the key. The room smelled like purple cleaner and had been updated some.But the toilet handle had to be jiggled after every flush. The outlet bu the sink didn’t work. The fridge was not plugged in. There was a hole in the bathroom door. The wood was peelin fb off the door at points.on the good side, the tv was nice and the bed was perfect. Fire the desk person and update completely for a vast improvement. The picture below is where someone had written “bed bugs” on the registration desk molding.. Don’t show my name.
Stayed 1 night in Mar 2021

8/10 Good

terresa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Hitesh Patel on 19 Mar 2021
Thank you for choosing the Relax Inn & Suites. We appreciate your valuable comments and look forward to serving you again soon. -The Management

8/10 Good

Chara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Hitesh Patel on 3 Feb 2021
Dear Chara, Thank you for sharing your feedback regarding your stay! we always love to hear such a positive feedback from our guest. we hope that you will consider us for your next trip!

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room
This is the worst place to rent from the I will never be back to this hotel
Stayed 1 night in Jan 2021
Response from Hitesh Patel on 3 Feb 2021
Dear Guest, We are extremely disappointed by your statement regarding your stay with us, we take these situations very seriously indeed. Please, address the issue during your stay with us to improve our services. We hope you give us a one more chance to improve our services

6/10 Okay

Verified traveller

Travelled with group
Close to resta. urants very convenient to city didnt like the joining room
Stayed 1 night in Jan 2021
Response from Hitesh Patel on 3 Feb 2021
Dear Guest, Thank you for your stay with us and for sharing your experience with other travelers and We're sorry to hear you were disappointed with joining room. Please rest assured we have addressed this with the team to ensure we improve your stay on your next visit. -The Management

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice lady, let me check in early.
Stayed 1 night in Sep 2020

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knew it was cheap, but da#%, still over priced!
Not worth $40 bucks, Owner not helpful or pleasent.A/c in room did not work. Women in room next door lived there. I was unpacking my vehicle ,hadnt even opened my room door yet, before she asked me for $ cause she hadnt eat all day! I did not slerp a wink on 2 days there! Terrible experience!!
Stayed 1 night in Jun 2020

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2020
Response from Hitesh on 10 Jun 2020
Thank you for input and stay. Hope we met your expectation !

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Cristionahf, Indiana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am not even sure where to start.... the room was dirty, chair seats were peeling, tank of toilet gushed like a fountain every time you flushed, it looked like no effort was made to clean the bathroom. The photo of the rooms and the actual rooms were not comparable. I was given the tv remote (which had mud on it) along with my room key. We had been driving for what seemed line hours in the rain and just needed a place to stay for the night, I had prepaid and booked the room in advance. I usually book based on customer reviews and thought I had done so this time but I had multiple hotels pulled up at once and thought I booked the one with good reviews, totally my fault there. I do not recommend this hotel and would not stay there again. The front desk people that checked us in and out were nice...
Stayed 1 night in Jan 2020