Suite, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Americas Best Value Inn Winnsboro, SC

2 out of 5
Americas Best Value Inn Winnsboro, SC
1894 US Highway 321 Bypass South, Winnsboro, SC

Reviews

6.0
Rating 10 - Excellent. 11 out of 110 reviews" "
Rating 8 - Good. 28 out of 110 reviews" "
Rating 6 - Okay. 32 out of 110 reviews" "
Rating 4 - Poor. 24 out of 110 reviews" "
Rating 2 - Terrible. 15 out of 110 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The coffee was very weak, and although there were tea bags, there was no hot water and not cups that could be put in the microwave to heat water.
Stayed 1 night in Feb 2024
Response from Amita Patel on 29 Feb 2024
We are sorry for the inconvenience we will try to be doing better. Thank you for being stayed with us. Thank you!.

4/10 Poor

Gary

Wasnt able to make the trip. They charged for every day....
Stayed 3 nights in Jan 2024
Response from Receptionist on 1 Feb 2024
Hello, we are sorry for your experience. We will consider your review and improve our services.

6/10 Okay

Gloria, Naples

Stayed 1 night in Dec 2023

2/10 Terrible

Torrance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was horrible all the way around. No breakfast. The workers did not speak english good
Stayed 2 nights in Oct 2023
Response from Guest Relations on 27 Oct 2023
Dear Torrance,We are very sorry for any service you received that did not meet your expectations. This is not an area we wish to falter in, so rest assured that we will speak with our team and reinforce our commitment to providing outstanding hospitality. Thank you for your honest feedback.

8/10 Good

Andy

Liked: Cleanliness, staff & service
Everting was ok, just a bit old. Staff was great.
Stayed 1 night in Sep 2023

6/10 Okay

Tom

Liked: Room comfort
Disliked: Property conditions & facilities
Good sleep poor room
mold in the bathroom and a lot of the ceiling paint is peeling not recommended to anyone
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Place clean, no pool, It was closed. at breakfast juice broken, only coffee and cereal and milk. Bed ok, clean, and AC worked. Pretty basic. Smallest bar of soap I've encountered in a hotel.
Stayed 2 nights in Jun 2023

4/10 Poor

Santora

Disliked: Property conditions & facilities
Cheap for a reason.. furniture needs replaced toilet and shower was nasty.. I had to take a shower with my shower shoes. Towels and wash clothes was old and stained. Thank goodness I had my own towel wash clothes and blanket.
Stayed 1 night in Jun 2023
Response from Management on 18 Jun 2023
So sorry to hear that you did not have a good experience. We will try our best to resolve the issues you mentioned.

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness
Love it
Stayed 1 night in May 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Economical, clean and modest motel. Owners very friendly and accomodating. Facility is somewhat dated, but quite acceptable for the price.
Stayed 4 nights in Feb 2023
Response from HP on 10 Mar 2023
Thank you so much for taking the time to give us feedback!

4/10 Poor

Robert

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The Safety lock on the inside of the door was broken off.
Response from Guest Relations on 10 Nov 2022
Dear Robert,Thank you for letting us know bout the issues you encountered. We trust you told our team during your visit so we could properly address this matter and we hope for another chance to impress you in the future.

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Advertised with continental breakfast. None was offered and office/lobby area were lock throughout our entire stay.
Stayed 1 night in Apr 2022
Response from Manager on 12 Apr 2022
Dear valued guest, received your response and noted the points. We apologize for the inconvenience. We are going to start the breakfast soon. As the guests are still not able to accept the offered breakfast we haven't started yet but very soon we are going to start. The lobby is also closed because of the same reason and it is also going to open for the guest for a limited time until everything is in place after the pandemic. Thank you very much for the holistic response and we work hard to keep up to your expectations during your next stay with us. Thank you, Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Manager on 29 Mar 2022
dear valued customer, thank you for the review and we assure you of our best services during your next stay with us. thank you manager

6/10 Okay

Joanne

Travelled with family
Stayed 1 night in Jan 2022
Response from Manager on 18 Jan 2022
Dear valued customer, Thanks for your review. We assure you of best services during your next visit

8/10 Good

Richard

Liked: Room comfort
Stayed 1 night in Jan 2022
Response from Manager on 10 Jan 2022
Dear Valued customer, Thank you for the holistic response and review. We try to keep the standards as per the norms and wait for your next visit.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Pleasantly Surprised
I was a little leery about this small hotel, but was pleasantly surprised. Although just basic accommodations, the room was clean enough that I was comfortable showering and sleeping. The only suggestion I would give to management would be to close the bathroom door to clean the corners behind it and check for towels hanging on the back of the door.
Stayed 1 night in Nov 2021
Response from Manager on 22 Nov 2021
Dear VALUED CUSTOMER, THANK YOU VERY MUCH FOR YOUR HOLISTIC FEEDBACK. WE APPRICATE YOUR BUSINESS. NOTED THE POINTS. REGARDS,

2/10 Terrible

Sherrie

Travelled with family
If we got to stay there I could have given an opinion on the property. We got there and were told there were no rooms. This is after we PAID in advance for a room. No apologies. No help to get a booking some where else. No refund or help getting a refund thru Expedia. We had arrived at 10:30 pm after driving for 5 hours. After looking on Expedia to book another room. This property had an available room advertised for the same day we had arrived.
Stayed 1 night in Oct 2021
Response from Patel on 30 Oct 2021
Thank you very much for the feed back and appreciate your review. Dear customer, you check in at 3.00 PM. we have only one reservation and while taking to you we received second one.if you contected front desk associate is ready to help you.We have refunded one night. We apologize for the inconvenience. Regards. Manager

4/10 Poor

Megan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trust me. Drive the 30 miles to Columbia and stay somewhere halfway decent. This place is a dump. Way out dated. Tiny soap bottles, old sheets, bad carpet. The two people working the front desk (I assume the owners) are rude. The town is run down and apparently full of crime. DO NOT STAY HERE.
Stayed 2 nights in Sep 2021
Response from Patel on 1 Oct 2021
DEar customer/, Property is well maintain. Granite vanity,40 inch wall mounted TV, New bedding, Well maintain carprt, and heating and cooling unit is in working condition.We have soap bar not a soap bottle. one person working at front desk but at shift change 2 people work.Nice and clean town and town has very minimum crime rate.We apoloize for the inconvenience. regards. Manager.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Manager on 10 Aug 2021
Thank you very much for the feed back and appreciate your review. We assure you of the best services on all your stays with us. Thand again

2/10 Terrible

Imani

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible! The windows were dirty, furniture old and scratched up, and the TV didn't work. There was also a disgusting smell of cow manure from apparently a nearby pastor. I could not stay in a place in such a decrepit condition. I for a refund and left the property.
Stayed 1 night in Jul 2021
Response from Manager on 6 Jul 2021
I am concerned about the difficulty that you experienced at our motel . We accommodate many guests each evening , and we strive to make their stay a satisfying one. The principal goal of our motel is to provide dependable service to all of our guest. Consequently it is disappointing to learn that you are unhappy.Please accept my sincere apology. Sincerely Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Manager on 4 Jul 2021
Thank you very much for the feed back and appreciate your review. We assure you of the best services on all your stays with us. thanks again

2/10 Terrible

Verified traveller

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk had no idea what he was doing. I booked through Expedia and purchased my stay. Then when I got to the hotel I was charged again. Now I have to wait til that money goes back on my card. I had to use two cards put together to even open my door to get in and that wasn't easy took me 10 times before I could even get into my room. Walked in room was so hot. Took two hours for room to cool down. Was a smoking room so it smelled like a ashtray. I had no idea that there was even hotels that even allow you to smoke in them anymore. Stains all over seats. Big gap under door where any bugs could just come in. Fire detector was hanging from ceiling and beeping non stop. I had room 112. Worst place I have ever stayed at. People were slamming doors all night and outside talking and carrying on all night witch makes me think it may of been a drug hotel also. I don't understand how places like this can even stay open. So If your thinking this place save yourself the stress and go a couple more miles up the highway...
Stayed 1 night in Jun 2021
Response from Bhaichand on 13 Jun 2021
I am concerned about the difficulty that you experienced at our motel during your stay here at Americas Best Value Inn Winnsboro. We accommodate many guests each evening. and we strive to make their stay a satisfying one. The princopal goal of our motel is to provide dependable service to all of our guest . Consequently it is disappointing to learn that you are unhappy. Please accept my sincere apology. I want to thank you for taking time to share your concerns with us. We look forward to serving your future lodging needs. Sincerely, Manager.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Only hotel in town. Check-in at a tiny window on the side. Room was clean and AC worked.
Stayed 1 night in Jun 2021
Response from Bhaichand on 7 Jun 2021
Thank you very much for the feed back and appreciate your review. We assure you of the best services on all your stays with us . Thanks again. Manager.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021
Response from Manager on 4 Jun 2021
Thank you very much for the feed back and appreciate your review. We assure you of the best services on all your stays with us. Thanks again, Manager

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ice machine was not working and when we told the front desk person he said that there was a store across the street
Stayed 1 night in Feb 2021
Response from Manager on 17 Feb 2021
Dear Valued customer Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience at the motel. Your feedback has been passed over to out team, and join them in apologizing for the inconvenience. Our ice machine is perfectly working but may have messed up during that time. We strive to exceed our Guest's expectations, so i can assure that we take your concerns very seriously. We would like to further assure you of best services during your next visit. Thanking you, Sir. Manager

6/10 Okay

Alton

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2021
Response from Manager on 31 Jan 2021
Thanks for the positive review. We are happy that you enjoyed your stay with us. We work hard to meet your expectations and maintain the standards. We assure you of best services during your next visit.

8/10 Good

Dena

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2020
Response from Manager on 29 Nov 2020
Thanks for the awesome review, Dena! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place. Not fancy but has everything you need.
Stayed 2 nights in Oct 2019
Response from Management on 21 Oct 2019
Dear Valued Customer, Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is encouraging to hear that you did enjoy your stay with us. What you described certainly does meets the standard we set forth, and I am truly grateful that we did meet your expectations

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 2 nights in Oct 2019
Response from Patel on 11 Oct 2019
The customer service experience here was the best we have had” – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Management on 21 Oct 2019
Dear Valued Customer, Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is encouraging to hear that you did enjoy your stay with us. What you described certainly does meets the standard we set forth, and I am truly grateful that we did meet your expectations

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities, room comfort
Hell no, never again
I recommend not staying here, the area is very sketchy the hotel is not clean , there was hair in the sink, the shower wasn't clean and the sheets were Stained yellow, needlessly to say we slept on top of the covers, I was also booked for two nights but upon booking in they didn't see the second night but the desk clerk assured me it would be ok to leave my stuff in the room while I was away at work, at 11 am I received a call from the hotel telling me to come get my stuff out, so making me leave work I went back to get my stuff and went to the front to show my ass alil, and low and behold they found my 2nd night booking, I told them to keep it I wasn't going to stay in their nasty motel ever again, I dont know why they would think it's ok to call someone and tell them to come now and get their stuff, just rude
Stayed 1 night in Sep 2019
Response from Manager on 23 Feb 2021
thanks for the feed back an apologize for the inconvenience

6/10 Okay

Megan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wish There Was More Choices in This One Horse Town
If I had been at a hotel costing less than 40.00, I would have been more accepting of issues. But I wasn't. My hotel cost 80.00 a night. I got there and was generally pleased with the room. I left for an even, and came back, and couldn't get in my room. So I had to walk up to the hotel office to get a key. The clerk asked me if there was someone in my room? If there was, I wouldn't need help getting in my room! Then after I got in, the air conditioner stopped working. I tried to call the front desk, and the phone didn't work. So again I walked up to the front office and told them my air was not working. The clerk came down, tried to get it to start, and couldn't, so he offered to put me in another room. I waited while he made a key for the second room, and he couldn't get in the door, so he had to go back and make a key for another room. Finally in a room, with working air. Once I was in a room that was working I did not leave. Overall, I was ok with it. Would have preferred a fan setting as the air was a bit cold. And I would have liked a channel list. There was a refrigerator and a microwave. If I was coming back to this town, that would not stop me from staying there, because it is the only one in town.
Stayed 1 night in Jul 2019

4/10 Poor

Rose

Disliked: Cleanliness, staff & service
Emergencies only
Cable did not work and the blow dryer was broke. It smelled musty. No breakfast. Stain on chair. Exhaust fan in bathroom was really loud! Beds were comfy. Used it because it was an emergency and desperate.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Has to wait 15 minutes outside for someone to come for the come check us in. Property was outdated, 70s look. Cheap paper signs all over the place
Stayed 1 night in Apr 2019
Response from Management on 11 Oct 2019
Dear Valued Customer, Thank you for the holistic feedback. We assure you of the best services during your next visit. Thanks again

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Horrible check in with long wait outside the window at 8-45 pm poos supplies in bedroom holes in bed sheets nothing was prepared for breakfast at 8 am place was terrible and bed were not queen size
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Well, the ice machine was broken. Was not impressed with the Continental breakfast area and the sitting breakfast area squeezed into the hotel lobby/check in area. We skipped breakfast. We small space. We like noise when we sleep and the air/heat unit could not just turn the fan on and it stay on.
Stayed 1 night in Nov 2018

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

albert, georgia

Disliked: Cleanliness, staff & service
the continental breakfast wasn't there no coffee had to wait for it to be made
Stayed 2 nights in Oct 2018
Response from Patel on 11 Oct 2019
Dear Valued customer, We appreciate your feedback. We are maintain the standards and assure you of the best services for your next visit Thank you

2/10 Terrible

Christy

Disliked: Cleanliness, staff & service, property conditions & facilities
The smell of the hotel was horrible and made me Very self conscience of my meeting I had that morning. I booked online and was unable to get a receipt from the hotel.. and they never said thank you or we appreciate your business.. very little English..
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018
Response from Patel on 11 Oct 2019
dear valued customer, The customer service experience here was the best we have had” – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Was better than I expected. Good value for the dollar
Stayed 1 night in Oct 2018
Response from Patel on 11 Oct 2019
Dear Valued customer, The customer service experience here was the best we have had” – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff. wonderfully comfortable beds!! nice fresh hot coffee for breakfast!!
Stayed 1 night in Sep 2018
Response from Patel on 11 Oct 2019
Dear Valued Customer, “Thank you so much for your very kind words – we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.”

6/10 Okay

Gary

Disliked: Staff & service
Overnight stay the staff was not very helpful
Stayed 1 night in Sep 2018

8/10 Good

Tarolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Evacuated because of hurricane Florence.
We evacuated from Leland, NC because of hurricane Florence. This was an inexpensive place to stay. The staff was very nice. The rooms clean. The beds small at only full size. Breakfast consisted of coffee, juice, frosted flakes, raisin bran, honey buns from a box and donut dipping sticks that you buy at any grocery store. There is a a grocery store across the street and another within a mile. With a refrigerator and microwave that was nice. We ate at an Italian restaurant within 2 miles and it was good. We went to Blythwood and ate a couple times which had a lot more to offer restaurant wise and also a Comfort Inn that cost around $25. more per night. I would stay again if need be. It was nice considering we didn't know when we could come home or what we would come home to.
Stayed 3 nights in Sep 2018

10/10 Excellent

William, Hardeeville, SC

comfortable, clean, good location, pool
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Breakfast needed to start earlier or offer grab&go bags.
Stayed 1 night in Jul 2018
Response from Patel on 11 Oct 2019
Dear Valued Customer, Received your feedback and noted the points. We will try to implement the same. Thanks

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would rather not said..It not good area..
Stayed 2 nights in Jun 2018

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t fall for the pics
Stayed 1 night in Jun 2018

4/10 Poor

DeShayla

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018