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We had an excellent experience. When we checked in, we were served by extremely nice and friendly staff. We had a call to the room to make sure the room was suitable. The breakfast was excellent and all aspects of our stay were pleasant and positive. I recommend this hotel and will be back!
Thank you for your feedback regarding your recent stay with us. I’m sorry to hear that the view from your room did not meet your expectations.Should your travels bring you back to Winnipeg, please feel free to mention your preference for a different view to our front desk team. We will do our utmost to accommodate your request and provide you with a more enjoyable experience.Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Thank you for taking the time to share your feedback. We're glad you found our location convenient for your travel needs. We look forward to welcoming you back for another great stay.
10/10 Excellent
Gurlal
20 May 2024
Gurlal
Stayed 1 night in May 2024
Response from Benny on 24 May 2024
Thank you for taking the time to leave some feedback. We look forward to welcoming you back soon in the near future.
10/10 Excellent
Wilson
19 May 2024
Wilson
Stayed 2 nights in May 2024
Response from Benny on 20 May 2024
Thank you for taking the time to share some feedback. We're glad to see you were satisfied with your stay. We hope to welcome you back in the near future for another great stay.
Thank you for taking the time to share your feedback. We're delighted you had a great experience with us. We look forward to welcoming you back soon for another great stay.
Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future for another great stay.
10/10 Excellent
Cassandra
Travelled with family and small children
7 May 2024
Liked: Amenities
The property is close to everything from eating places, grocery stores, convenience stores, outlet mall, dollar rama, Walmart. Perfect location. Nice hotel. Only downside for me was i selected it to take my grandkids swimming and the pool was closed the entire stay.
Cassandra
Stayed 4 nights in May 2024
Response from Benny on 8 May 2024
Thank you for taking the time to share your feedback. I sincerely apologize for the closure of the pool. It was necessary for the safety of all our guests. Thank you for your patience and understanding of the matter.
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed all aspects of your stay. We look forward to welcoming you back in the near future for another great stay.
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed all aspects of your stay. We look forward to welcoming you back in the near future for another great stay.
6/10 Okay
janetta, Brittania Bay
23 Apr 2024
Was ok.
janetta
Stayed 5 nights in Apr 2024
Response from Benny on 26 Apr 2024
Thank you for taking the time to share your feedback. I'm sorry that we didn't meet your expectations during your stay. We'd appreciate any suggestions you have on how we can improve. Your input is valuable to us, and we want to ensure that our guests have a positive experience.
The property and room were in excellent condition. Hall located next to front desk where we checked in had a band playing loud music which made it difficult for us to communicate upon checking in.
gary
Stayed 1 night in Apr 2024
Response from Benny on 26 Apr 2024
Thank you for taking the time to share your feedback. I'm sorry for the inconvenience caused by the loud music during your check-in process. I understand that it can be frustrating to communicate under such circumstances. Thank you for bringing this to our attention. We appreciate your understanding, and we hope to welcome you back for a quieter and more enjoyable stay. If you have any other concerns, please feel free to let us know.
10/10 Excellent
Karen
22 Apr 2024
Karen
Stayed 1 night in Apr 2024
Response from Benny on 14 May 2024
Thank you for taking the time to leave your feedback. We look forward to welcoming you back soon for another great stay.
Thank you for taking the time to share your feedback. We're delighted to see you enjoyed all aspects of your stay. We look forward to welcoming you back in the near future for another great stay.
Very comfy beds. Only negative was the air conditioning was not working in the exercise room.
WANDA
Stayed 1 night in Apr 2024
Response from Benny on 19 Apr 2024
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us. But we do apologize for the AC not working in the gym. I have informed our maintenance team about the issue. We look forward to welcoming you back in the near future for another great stay!
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed all aspects of your stay with us. We look forward to welcoming you back in the near future for another great stay.
10/10 Excellent
Michel
Travelled with family
14 Apr 2024
Liked: Amenities
Everything was great !
Michel
Stayed 2 nights in Apr 2024
Response from Benny on 14 Apr 2024
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed all aspects of your stay. We look forward to welcoming you back soon for another great stay.
Very comfortable hotel to accommodate business and family travel. Rooms are spacious and clean with an excellent arrival check in
Bradley
Stayed 1 night in Apr 2024
Response from Benny on 13 Apr 2024
Thank you for taking the time to share your feedback. We're delighted to hear that everything met your expectations during your stay. We look forward to welcoming you back soon for another fantastic stay.
Thank you for taking the time to leave some feedback. We're glad you enjoyed most aspects of your stay and look forward to welcoming you back soon.
4/10 Poor
Leonora
Travelled with family
31 Mar 2024
Disliked: Cleanliness
Toilet bowl was clogged in the morning, wanted to call receptionist but kids still sleeping. Carpet floors inside the room has stain same as sofa and tv cabinet, not a lot but those stains looks dirty. Service is okay, food breakfast is fine.Overall, experience is not that good, it was just okay.
Leonora
Stayed 1 night in Mar 2024
Response from Benny on 1 Apr 2024
Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with the clogged toilet bowl and the cleanliness issues in your room. It is certainly not the level of service we strive to provide, and we regret any discomfort or frustration this may have caused you. Rest assured, we will address these matters with our housekeeping and maintenance teams to ensure that they are resolved promptly and that similar issues do not occur in the future.
Thank you for taking the time to share your feedback. It's wonderful to hear that you appreciated the spaciousness of your accommodations and enjoyed the convenience of having a kitchenette in your room. We strive to provide our guests with comfortable and well-equipped accommodations that meet their needs, and we are thrilled that you found these features to your liking.
Safe, quiet and convenient location. Staff at check-in excellent. All staff were wonderful and accommodating. Excellent stay and I’ll be back.
Dean
Stayed 2 nights in Mar 2024
Response from Benny on 28 Mar 2024
Thank you for taking the time to share your feedback. We're delighted to hear that we met your expectations in all aspects of your stay. We look forward to welcoming you back soon for another great stay.
10/10 Excellent
Natalie
17 Mar 2024
Natalie
Stayed 1 night in Mar 2024
Response from Benny on 9 Apr 2024
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed all aspects of your stay and look forward to welcoming you back soon for another great stay.
10/10 Excellent
Amber
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Thank you for taking the time to share your feedback. Your kind words are great motivation for our team to continue providing excellent service to all our guests. We look forward to welcoming you back in the near future for another great stay.
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed all aspects of your stay. We look forward to welcoming you back in the near future for another great stay.
Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon for another great stay.
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed most aspects of your stay. If you have any suggestions for improvements, please don't hesitate to reach out.
We're glad to see you enjoyed all aspects of your stay. We hope to welcome you back soon for another enjoyable stay.
8/10 Good
Christine
Travelled with partner
3 Mar 2024
Liked: Cleanliness, staff & service, amenities
Very nice & comfortable.
Christine
Stayed 1 night in Mar 2024
Response from Benny on 4 Mar 2024
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed most aspects of your stay. If you have any suggestions for improvement, please don't hesitate to reach out.
Staff was excellent on arrival and throughout the building. Safe quiet location
Riley
Stayed 1 night in Feb 2024
Response from Benny on 29 Feb 2024
Thank you for taking the time to share your feedback. Ensuring the comfort and satisfaction of our guests is always our top priority, and we're delighted that you had a positive experience during your stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
10/10 Excellent
Sarah
23 Feb 2024
Sarah
Stayed 1 night in Feb 2024
Response from Benny on 25 Mar 2024
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed all aspects of your stay and look forward to welcoming you back in the near future.
I liked the design of the room, how clean it was. I also really appreciated the person at the front desk at the time calling after checking in to make sure we were okay. The location is beside Rec room, Ikea so there were things to do close by . The gym and pool were clean and comfortable. All round it was a good experience.
Abdulgafar
Stayed 1 night in Feb 2024
Response from Benny on 23 Feb 2024
Thank you for your feedback. We're glad you enjoyed all aspects of your stay. We look forward to welcoming you back soon.
Thank you for taking the time to share your feedback. We're delighted to see that you enjoyed most aspects of your stay. If there's anything that didn't meet your expectations, please don't hesitate to reach out.
6/10 Okay
Jennifer
19 Feb 2024
Jennifer
Stayed 1 night in Feb 2024
Response from Benny on 25 Mar 2024
Thank you for taking the time to share your feedback. We're glad to see that you enjoyed most aspects of stay. If there's anything you would like to share with us on how we can improve our services, we'd love to get your perspective of things.
Thank you for taking the time to share your feedback. We're thrilled to see you enjoyed all aspects of your stay. We look forward to welcoming you back in the near future.
Beautiful hotel which rooms are luxurious but also very cosy. Close to lots of things, staff was nice.
Kaylah
Stayed 1 night in Feb 2024
Response from Benny Lau on 17 Feb 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel beautiful and our rooms luxurious yet cozy. We strive to create a welcoming environment for all our guests.