All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our first room had no power and no working toilet. We switched and the second room was perfectly fine but just an inconvenience. The pool was closed the entirety of our stay with no compensation or communication about it.
Thank you Catherine for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Arnel
22 May 2024
Liked: Cleanliness
Arnel
Stayed 4 nights in Mar 2024
Response from marwanb on 23 May 2024
Thank you Arnel for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Kim
Travelled with family, Business traveller, Travelled with pets
The bed were the comfortable ones we have ever slept in! The cleaning staff are such hard workers! They are very thorough and courteous.
Kim
Stayed 2 nights in May 2024
Response from marwanb on 17 May 2024
Thank you Kim for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
Thank you Ashton for staying with us and for giving us the perfect score. I am glad to hear that you enjoyed staying with us and looking forward to welcoming you back again soon, Best regards
The staff was very friendly. It was nice and quiet would definitely stay here again.
Shauna
Stayed 2 nights in May 2024
Response from marwanb on 8 May 2024
Thank you Shauna for staying with us and for giving us the perfect score. I am sure our entire hotel staff enjoyed catering to your needs. Looking forward to welcoming you back soon. Best regards
Thank you Gurveer singh for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
8/10 Good
Linda
Travelled with group
4 May 2024
Beds were comfortable. Breakfast was very good with many selections. Would definitely stay here again.
Linda
Stayed 1 night in May 2024
Response from marwanb on 6 May 2024
Thank you Linda for staying with us and for sharing your experience. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Hotel is in excellent shape. Staff were welcoming and friendly. Very good breakfast. Very clean room and entire facility. Close to all amenities Woild happily stay here again.
Michael
Stayed 2 nights in Apr 2024
Response from marwanb on 2 May 2024
Thank you Michael for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Celeste
30 Apr 2024
Liked: Property conditions & facilities
Staff were very friendly and accommodating
Celeste
Stayed 3 nights in Apr 2024
Response from marwanb on 1 May 2024
Thank you Celeste for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
Thank you Sheila for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
Thank you Morley for choosing our hotel an for giving us the perfect score. I am glad to hear that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Best regards
Thank you Rebecca for your review and for choosing our hotel. I am glad to hear that you enjoyed staying with us and I am looking forward to having you again as a guest in our hotel. Best regards
Thank you Charolette for your review and for choosing our hotel. I appreciate your positive feedback about our hotel and and I'm looking forward to having you again as a guest in our hotel. Best regards
Thank you Komaldeep for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Best regards
8/10 Good
Matthew James, Leduc County
18 Apr 2024
Liked: Cleanliness, staff & service
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Matthew James
Stayed 4 nights in Apr 2024
Response from marwanb on 19 Apr 2024
Thank you Matthew James for your review and for choosing our hotel. I am glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
8/10 Good
Jenny
14 Apr 2024
Jenny
Stayed 1 night in Apr 2024
Response from marwanb on 6 May 2024
Thank you Linda for staying with us. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Great breakfast, clean organized room. Pool could use some cleaning as there are lots of hair floating
Maricel
Stayed 1 night in Apr 2024
Response from marwanb on 8 Apr 2024
Thank you Maricel for giving us a perfect rating and for recommending our hotel to other travelers. I am glad to hear that you enjoyed your stay. Your comment will be discussed with the concerned department. Looking forward to having you again as a guest in our hotel. Best regards
Thank you Karan for giving us a perfect rating and for recommending our hotel to other travelers. I am glad to hear that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best regards
8/10 Good
John, Fort Frances
5 Apr 2024
John
Stayed 2 nights in Apr 2024
Response from marwanb on 25 Apr 2024
Thank you John for your review and for choosing our hotel. I am glad to hear that you enjoyed staying with us and I am looking forward to having you again as a guest in our hotel. Best regards
Thank you Minh for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to having you again as a guest in our hotel. Best regards
Stayed here for one night and it was great. Asked to be placed on the quiet floor, and it was silent. No road noise either. The property has a nice pool and hot tub, great breakfast area and options, and well-cared for rooms. Would stay again. Very clean, and nice staff too.
Karyn
Stayed 1 night in Apr 2024
Response from marwanb on 4 Apr 2024
Thank you Karyn for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
4/10 Poor
Clarke
Travelled with family
31 Mar 2024
Disliked: Cleanliness
We were given a room with some sort of adjoining door (room 401) very noisy could hear occupants in room next to us. Kids running down hallway yelling screaming. Floor in room not vacuumed. Good location near anirport and breakfast was good. We wouldn’t book here again because of noise and room cleanliness
Clarke
Stayed 2 nights in Mar 2024
Response from marwanb on 1 Apr 2024
Thank you Clarke for taking the time to review your stay with us. I apologize if our services did not meet your expectations and appreciate you taking time to share your concerns. Looking forward to having you again as a guest in our hotel. Best regards
This hotel was great. Clean, organized and great security. Its close to the airport and downtown by car. The only issue is no walkable restos.
sheena
Stayed 1 night in Mar 2024
Response from marwanb on 1 Apr 2024
Thank you Sheena for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Wenxin
25 Mar 2024
Wenxin
Stayed 2 nights in Mar 2024
Response from marwanb on 16 Apr 2024
Thank you Wenxin for staying with us and for giving us the perfect score. Looking forward to welcoming you back again soon. Best regards
Thank you Whitney for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Clean room, nice gym, very good breakfast and friendly staff.
Edward
Stayed 2 nights in Mar 2024
Response from marwanb on 25 Mar 2024
Thank you Edward for staying with us and for giving us the perfect score. I am glad to hear that you enjoyed staying with us and looking forward to welcoming you back again soon. Best regards
We like our stay, it was not to far from the place we wanted to go and we felt safe staying in Holiday inn
Sean
Stayed 1 night in Mar 2024
Response from marwanb on 24 Mar 2024
Thank you Sean for staying with us and for sharing your experience. I am glad to hear that you enjoyed staying with us and looking forward to welcoming you again soon. Best regards
6/10 Okay
Keaton, Vancouver
Business traveller
19 Mar 2024
Liked: Cleanliness
Good place to stay on a budget. Great staff and customer service
Keaton
Stayed 2 nights in Mar 2024
Response from marwanb on 20 Mar 2024
Thank you Keaton for your review and for choosing our hotel. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Diana
Travelled with family
17 Mar 2024
Quick and easy check in. Clean room. Good sleep
Diana
Stayed 1 night in Mar 2024
Response from marwanb on 18 Mar 2024
Thank you Diana for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Justin
17 Mar 2024
Justin
Stayed 1 night in Mar 2024
Response from marwanb on 8 Apr 2024
Thank you Justin for giving us a perfect rating and for recommending our hotel to other travelers. I am glad to hear that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best regards
Stains on couch, small beds and bedding was uncomfortable, randomly deleted my booking and made me wait an hour until they confirmed it wasn't canceled
Andrew
Stayed 3 nights in Mar 2024
Response from marwanb on 18 Mar 2024
Thank you Andrew for letting us know about your recent experience. I apologize if our services did not meet your expectations and appreciate you taking time to share your concerns. Looking forward to having you again as a guest in our hotel. Best regards
Thank you Ian for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
Konstantin
Business traveller
14 Mar 2024
Liked: Cleanliness, staff & service
Meet all my needs.
Konstantin
Stayed 1 night in Mar 2024
Response from marwanb on 14 Mar 2024
Thank you Konstantin for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
linda j, Brandon
11 Mar 2024
linda j
Stayed 2 nights in Mar 2024
Response from marwanb on 1 Apr 2024
Thank you Linda j for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
James
Travelled with family, Travelled with family and small children
Close to airport. Excellent for park and fly at $35 for a week
James
Stayed 1 night in Mar 2024
Response from marwanb on 11 Mar 2024
Thank you James for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Thank you Noella for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Thank you Katayoon for letting us know about your recent experience. I apologize if some of our services did not meet your expectations. I ask that you allow us another opportunity to serve you. Best regards
Thank you Anthony for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
8/10 Good
Mary
5 Mar 2024
Mary
Stayed 1 night in Mar 2024
Response from marwanb on 26 Mar 2024
Thank you Mary for staying with us and for sharing your experience. Looking forward to welcoming you back again soon. Best regards
8/10 Good
Alyssa
Travelled with family, Travelled with family and small children
4 Mar 2024
Very polite and respectful, clean & just very welcoming and polite respectful employees! Breakfast was good and was well worth it kids loved it loved the pool! We will definitely be going back again!
Alyssa
Stayed 2 nights in Mar 2024
Response from marwanb on 4 Mar 2024
Thank you Alyssa for your review and for choosing our hotel. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
10/10 Excellent
David, Calgary
3 Mar 2024
The gentleman working at the front desk when I checked in around 19:30 or so was exceptional, Friendly and professional.
David
Stayed 1 night in Mar 2024
Response from marwanb on 4 Mar 2024
Thank you David for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Best regards
It was noisy with the adjoining room also my room faces a warehouse that is noisy
Angela
Stayed 2 nights in Feb 2024
Response from marwanb on 28 Feb 2024
Thank you Angela for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay. Your comment is well noted. Looking forward to having you again as a guest in our hotel. Best regards
Very convenient and very close to my appt(dentist appt)
Margarita
Stayed 1 night in Feb 2024
Response from marwanb on 26 Feb 2024
Thank you Margarita for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay with us and I'm looking forward to having you again as a guest in our hotel. Best regards
8/10 Good
Vittorio
25 Feb 2024
Vittorio
Stayed 1 night in Feb 2024
Response from marwanb on 20 Mar 2024
Thank you Vittorio for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Thank you Jim for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards
Our key card stopped working and we had to rely on maintenance to let us in our room. Which was irritating and the fact we couldn’t leave our room without getting someone to let us back in made it not worth the stay.
On top of that, house keeping attempted to walk into our room at 8:23am!! If check out is at 11am .. stay out of the room! Don’t attempt to let yourself in. Luckily we had the latch across the door or I would have been seen half naked!! This is the second stay I have had there where housekeeping has attempted to let themselves into my room before 9am. Will not be staying here again .. ever!!
Jamie
Stayed 1 night in Feb 2024
Response from marwanb on 20 Feb 2024
Thank you Jamie for taking the time to tell us about your experience.We do apologize for not being able to meet your expectation.Your feedback is extremely valuable to us and will be used to continuously improve our guest experience. We hope to see you again in the near future. Best regards
Thank you for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best regards