Reception

Reviews of Alt Hotel Winnipeg

3 out of 5
Alt Hotel Winnipeg
310 Donald Street, Winnipeg, MB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1014 reviews" "
Rating 8 - Good. 250 out of 1014 reviews" "
Rating 6 - Okay. 71 out of 1014 reviews" "
Rating 4 - Poor. 16 out of 1014 reviews" "
Rating 2 - Terrible. 19 out of 1014 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Convient setup. Minimalist
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 27 May 2024
Hi Keith!Thank you for your appreciation of our location and design! We are happy that you chose to stay with us and looking forward to your next visit!

8/10 Good

Xoan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean nice hotel
Stayed 2 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 26 May 2024
Hi Xoan!,Thank you for your feedback! We're glad to hear you found our hotel clean and nice. We look forward to welcoming you back for an even better experience next time.

10/10 Excellent

Nikitas

I loved the. Hotel
Stayed 8 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 26 May 2024
Hi Nikitas!Thank you so much for your high rating!We are glad that you enjoyed your stay with us and looking forward to seeing you again.

6/10 Okay

Laura

Liked: Cleanliness, staff & service
No microwaves, first room didnt have a fridge. Bed was a double not queen.room space small. Staff was frindly and offered assistance. But i wont be returning.
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 26 May 2024
Hi Laura,Thank you for your feedback. We're sorry to hear about the issues with your room and amenities. We're glad our staff could assist you and appreciate your kind words about their service. We would love the opportunity to provide you with a better experience in the future. Please reach out to us directly for your next stay, and we'll ensure it's a great one.

10/10 Excellent

Dan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy downtown key for everyting
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 24 May 2024
Hi Dan,Thank you for your feedback! We're glad you found our downtown location convenient for everything. We look forward to your next stay!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 24 May 2024
Hi Donald!Thank you for your awesome rating!We can't wait to see you again!

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the floor to ceiling windows and the sleek design of the rooms.
Stayed 1 night in May 2024
Response from Puneet - Guest Services Agent on 22 May 2024
Hi Helen. Thank you so much for the great review. We would love to see you again.

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 23 May 2024
Hi Hailey!Thank you so much for your rating!We are glad that you enjoyed your stay with us.Have a wonderful day!

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean and quiet rooms with an amazing view
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 20 May 2024
Hi Melissa!We are thrilled that your enjoyed your stay with us and loved the view!Looking forward to seeing you again!

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is extra, but a lovely place
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 20 May 2024
Hi Anisa!Thank you for your review!Have a wonderful day!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 20 May 2024
Hi Judith!Thank you for your high rating!Can't wait to see you again!

8/10 Good

Andrea

Travelled with family, Business traveller
The staff was absolutely amazing and so accommodating. The room was lovely and very clean! We enjoyed our stay so much.
Stayed 2 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 19 May 2024
Hi Andrea!Thank you so much for your wonderful review!We are hoping to see you again soon and will do our best to make your stay even better!

4/10 Poor

Hailey

Disliked: Staff & service, property conditions & facilities
Rude staff.
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 19 May 2024
Hi Hailey!We are extremely sorry to hear that you've had unpleasant experience with our staff! Please do not hesitate to reach out to us to let us know more about that experience.We value every feedback as it helps us to make our service even better!

8/10 Good

Keaton, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with modern design. Downtown location by Arena but Jets were not playing in the NHL playoffs due to lose in RD 1. Nice property and staff.
Stayed 2 nights in May 2024
Response from Julio Pantoja, Guest Service Agent on 14 May 2024
Thank you for choosing to stay with us, Keaton! We appreciate your wonderful review and can't wait to welcome you back!

10/10 Excellent

Bing

Nice experience
Stayed 2 nights in May 2024
Response from Julio Pantoja, Guest Service Agent on 14 May 2024
Hi Bing! We're happy to read your positive comment. Hope you have a great day and we look forward to see you again.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the experience and would definitely return in the future
Stayed 3 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 24 May 2024
Hi Vanessa,Thank you for your kind words! We're thrilled you enjoyed your experience and look forward to welcoming you back in the future.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 13 May 2024
Hi George!We are thrilled that you enjoyed your stay with us!Can't wait to see you again!

10/10 Excellent

ADENIRAN

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Thank you for choosing to stay with us, Adeniran! We appreciate your wonderful review and can't wait to welcome you back!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay downtown
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Kenneth, we are thrilled to have had the opportunity to host you and appreciate your fantastic review! We're confident that your next stay with us will be even more enjoyable and we can't wait to welcome you back!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in downtown core
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Hi Andrew! Thanks for reviewing our hotel! We're thrilled to hear that you found it clean and centrally located in the downtown core. Our top priority is to make sure our guests have a comfortable and convenient stay. We appreciate your feedback and can't wait to have you back soon!

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Smaller room but very well laid out. Bed was very comfy. Room had a nice coffee maker and small fridge. Microwave available in ice room for use. Very nice gym.
Stayed 2 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Hi Gail!! Thank you for your kind words! We're thrilled you enjoyed your stay in our beautifully laid-out room with comfy amenities like the coffee maker and fridge. Our gym is here for your convenience, and we look forward to hosting you again soon!

10/10 Excellent

Mouhammed

Stayed 2 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Hi, Mouhammed!! We are thrilled that you enjoyed your stay with us! Looking forward to seeing you again!

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 7 May 2024
Hi Karla, Thank you for your kind review! Please don't hesitate to share any feedback you have about your stay. Your input will help us make your next visit even better!

6/10 Okay

Larry

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good location if you want to walk to the Winnipeg arena
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 11 May 2024
Hi Larry!Thank you for your review.We strive to make stay of every guest a wonderful experience and we would love to hear any feedback that you might have. This will help us to make your next stay even better!Looking forward to hearing from you!

10/10 Excellent

manveer kaur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 6 May 2024
Hi Manveer!Thank you so much for your kind review!We can't wait to welcome you again!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 6 May 2024
Hi Gregory!We are thrilled that you enjoyed your stay with us!Looking forward to see you again!

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 4 May 2024
Hi Matthew!We are sorry that your stay with us didn't meet your expectations and would like you to know that we value every feedback. Please do not hesitate to let us know what could make your next stay with us better!Looking forward to hearing from you!

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest Services Supervisor on 3 May 2024
Hi Jordan,Thank you for your kind review! Please don't hesitate to share any feedback you have about your stay. Your input will help us make your next visit even better!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue. Helpful and friendly staff
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest Services Supervisor on 3 May 2024
Hi Kevin,Thank you for your positive feedback! We're thrilled to hear that our hotel's proximity to the venue and our helpful and friendly staff contributed to a great experience for you. We're always here to assist you, and we look forward to welcoming you back for another enjoyable stay!

8/10 Good

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the central location! The staff was incredibly helpful!
Stayed 2 nights in Apr 2024
Response from Puneet on 2 May 2024
Hi Cathleen! Thank you for your kind review! Please do not hesitate to let us know of any feedback you might have about your stay. This will help us make your next visit even better!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, just a short walk from where the Jets play. Really easy to get to a game and not worry about parking. The room was spacious and I really like how environmentally conscious the hotel is. I would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Puneet on 2 May 2024
Hi Sara! Thank you for your nice review! We are looking forward to seeing you again soon.

10/10 Excellent

Richard, Lethbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in the heart of downtown Winnipeg. From the friendly staff to the in-room Nespresso machine, you’d be hard-pressed to find a better place to spend the night.
Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 1 May 2024
Hi Richard!Thank you for your kind words!Our staff (even our Nespresso machine) are glad to know that you enjoyed your stay with us.Looking forward to your next visit!

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 1 May 2024
Hi Shawn!Thank you for your kind review!Please do not hesitate to let us know of any feedback you might have about your stay. This will help us make you next visit even better!

10/10 Excellent

Jesse

Stayed 4 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 20 May 2024
Hi Jesse!Thank you for your rating!Looking forward to seeing you again.

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service!
Stayed 2 nights in Apr 2024
Response from Puneet on 29 Apr 2024
Hi Shelby! Thank you for your review! We are thrilled you enjoyed your stay with us and look forward to seeing you again soon!

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest Services Supervisor on 6 May 2024
Hi Ernest! Thank you for staying with us and for your wonderful review! We can't wait to see you again!

10/10 Excellent

Yves

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Puneet on 29 Apr 2024
Hi Yves! Thank you for staying with us and for your wonderful review! We can't wait to see you again!

10/10 Excellent

Randal, St Laurent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay for a concert at Burton Cummings Theatre. Too bad about the city’s sketchy downtown
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest Services Supervisor on 28 Apr 2024
Dear Randal,Thank you for your positive feedback!We're delighted that you found our hotel to be the ideal choice for attending a concert at the Burton Cummings Theatre. Our convenient location ensures easy access to the city's entertainment hub.Rest assured, guest safety is our top priority, and we maintain a secure environment within our premises.We appreciate your kind words and look forward to hosting you again soon.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to attend the Jet game. Rooms were comfortable and clean.
Stayed 1 night in Apr 2024
Response from Kathrine - Guest Services Supervisor on 27 Apr 2024
Hi Joanne, I'm glad to hear you enjoyed your stay! It sounds like you had a fantastic time at the Jet game and found the accommodations to your liking. Clean and comfortable rooms can make all the difference in a trip. We look forward to welcome you back again!

4/10 Poor

Shayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
They jacked the price up on a Thursday because something was going on. No pool or hot tub. The riff raff out front of hotel is scary at night. Wife did not feel safe at all. Do you feel paying 300 a night with parking is a fair price ??
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest services Supervisor on 27 Apr 2024
Dear Shayne,Thank you for your feedback.Regarding pricing, our rates are set to reflect our offerings and market demand. We'll review to ensure fairness.While we regret any inconvenience regarding facilities, we strive to offer alternative amenities.Guest safety is a priority; we take security seriously and continually monitor. We apologize for any discomfort. Additionally, please note that Winnipeg City offers safe walks for guests upon request, free of charge.We value your input and hope to exceed your expectations on your next visit.

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business travelers. Sleek and modern decor.
Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 23 Apr 2024
Hi Kathy!Thank you so much for staying with us and leaving such a nice review!We are always open to any feedback from our guests, so please do not hesitate to contact us to share your ideas - this will helps us make your next stay even better.Have a lovely day!

10/10 Excellent

Madisson

Stayed 2 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 13 May 2024
Hi Madisson!Thank you for your 5 star rating!We are hoping to see you again soon!

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 12 May 2024
Hi Sarah!Thank you for your rating!We are happy that you enjoyed your stay with us.Looking forward to see you again!

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Upgrade to corner room isn’t worth the upgrade as the extra space is essentially a hallway to the main room.
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest Services Supervisor on 20 Apr 2024
Thank you for recently staying at our hotel and for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay with us overall. However, we apologize if the upgrade to the corner room did not meet your expectations in terms of the extra space. Your comments are important to us, and we will consider them for future improvements. We appreciate your business and look forward to the opportunity to host you again for an even better stay.

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are ultra modern with key card slot to turn on lights. Wifi is free and interuption free. Location is a one minute walk to Canada Life Centre.
Stayed 3 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 15 Apr 2024
Hi Ross!Thank you for staying with us and your wonderful review!We can't wait to see you again!

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 18 Apr 2024
Hi Sara!Thank you so much for your review!We are hoping that your next stay with us will be even better.Please do not hesitate to contact us if you have any feedback about our services.Have a lovely day!

10/10 Excellent

Sarah

Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 4 May 2024
Hi Sarah!Thank you for your wonderful review.We are looking forward to your next visit!

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Funky and unique. Great staff and amenities!
Stayed 1 night in Apr 2024
Response from Front desk agent on 13 Apr 2024
Thanks so much! We're thrilled you enjoyed the funky vibe and unique offerings. Our staff works hard to make sure your experience is top-notch, and we're glad you found the amenities up to par. Hope to see you again soon!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice place. Clean and modern, directly across street from arena. Tim Hortons and Browns and another restaurant on main level.
Stayed 2 nights in Apr 2024
Response from Front desk agent on 13 Apr 2024
Thank you for your feedback! We're delighted to hear you found our place clean and modern. Being right across from the arena certainly has its perks, and we're glad you appreciated the convenience of having Tim Hortons, Browns, and another restaurant on the main level. We hope to welcome you back again soon!

10/10 Excellent

ellayna

Stayed 1 night in Mar 2024
Response from Illia Baranov, Guest Services Team Lead on 14 Apr 2024
Hi Ellayna!Thank you for your wonderful review!Looking forward to see you again!