Executive lounge
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Reviews of Sheraton Hartford Hotel at Bradley Airport

3.5 out of 5
Sheraton Hartford Hotel at Bradley Airport
1 Bradley International Airport, Windsor Locks, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1007 reviews" "
Rating 8 - Good. 219 out of 1007 reviews" "
Rating 6 - Okay. 73 out of 1007 reviews" "
Rating 4 - Poor. 33 out of 1007 reviews" "
Rating 2 - Terrible. 32 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taher, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Llewellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

DARLEEN, Brimfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is safe and convenient right at the air port no running late to the airport we are here!!
Stayed 1 night in Apr 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to have a hotel attached to the airport; especially one with high standards.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle, Brattleboro

Great place we love staying here before catching a flight
Stayed 1 night in Apr 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When ever I'v an early departure. I stay here
Stayed 1 night in Apr 2024

2/10 Terrible

Susan

Travelled with partner
We got to the hotel late because our plane was delayed and they told us they didn’t have a room for us
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant has good food.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a super convenient choice if you have an early flight!
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service was great. Great job answering?s and checking in and out was easy

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the night before an early flight
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Paul, Ipswich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient
Stayed 1 night in Mar 2024

8/10 Good

Linda, Omaha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Connected to airport - very convenient
Stayed 1 night in Mar 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
There were no plugs free in the room by the bed, CPAP, and hearing aid charger. Phone receiver did not work. Bed was awesome. TV awesome. Shower was stellar.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient at the airport. Good food
Stayed 1 night in Mar 2024

10/10 Excellent

Lyn, North Windham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night before our early morning flight. The Sheraton is right in the terminal and very convenient for travelers. The room was beautiful...spacious, clean, comfortable, and quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Linda

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We asked for a wake up call and didn't get one. For the price of the room I expected more.
Stayed 1 night in Mar 2024
Response from Hotel on 7 Mar 2024
Please accept our sincere apologies regarding your wake up call. We will be sure to review this feedback with our Front Office team for their immediate review.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are at the Sheraton at Bradley Airpoet - great
Stayed 1 night in Feb 2024

8/10 Good

Maria, BROAD BROOK

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful at front desk. We keep coming back when we go on vacation.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for a handicapped person
Stayed 1 night in Feb 2024

10/10 Excellent

JULIE, Cornelius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option right at the airport - great food and beverage options and a quick walk into airport security. Highly recommend!!
Stayed 1 night in Feb 2024

10/10 Excellent

George

Proximity to airport. Very clean and organized.
Stayed 1 night in Feb 2024

8/10 Good

Reuben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
It is at the airport. Just what I wanted, but not everyone's cup of tea.
Stayed 1 night in Feb 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was very noisy. The staff, however, are excellent. The restaurant service was also great.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Very pleasant staff at check in and restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy airport access
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For all the money. Was very disappointed with no microwave no pool, fridge was loud and very annoying . Plus no frills like pen or paper not even envelope to leave a tip. Seems like cutting back on stuff plus raising rates. $30 more than last year
Stayed 1 night in Jan 2024
Response from Hotel on 7 Mar 2024
Thank you for providing us with your feedback, please accept our sincere apologies regarding your most recent experience. Should your travels bring your back to the property, we offer complimentary microwaves in our hotel lobby for guest use - 24 hours per day. We will be sure to speak with our Housekeeping team regarding the missing room amenities you noted.Thank you again for taking the time to share your most recent experience.

8/10 Good

ANTHONY, New Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to an event and stayed overnight
Stayed 1 night in Jan 2024

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The heating system was very noisy.
Stayed 1 night in Jan 2024

10/10 Excellent

Kristen

Stayed 1 night in Jan 2024

10/10 Excellent

Susan, Simsbury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to air port.
Stayed 1 night in Jan 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great property with nice guest rooms. Heating/air conditioning init was very noisy throughout the night, starting and stopping continuously, making it hard to fall asleep.
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel for the night before a morning flight!
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024

10/10 Excellent

VERONIKA

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right at the airport to catch an early flight and not have to shuttle to the airport. A bit overpriced considering most people are just there to sleep and not enjoying any amenities.
Stayed 1 night in Jan 2024

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities
Don’t know about the dining options because the receptionist didn’t really explain anything because there was a line and she was the only one and it was midnight.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quick, convenient
Stayed 1 night in Jan 2024

4/10 Poor

Arlene

Stayed 1 night in Jan 2024

8/10 Good

Anne

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jamie

Stayed 1 night in Jan 2024