Property amenity

Reviews of Residence Inn by Marriott Wilkes-Barre Arena

3 out of 5
Residence Inn by Marriott Wilkes-Barre Arena
501 Liberty Plaza, Wilkes-Barre, PA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 144 reviews" "
Rating 8 - Good. 16 out of 144 reviews" "
Rating 6 - Okay. 3 out of 144 reviews" "
Rating 4 - Poor. 1 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, staff was super nice, and we were very impressed!!
Stayed 1 night in May 2024
Response from Front Office Supervisor on 13 May 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts! Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay! Have a wonderful day!

10/10 Excellent

Shannon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property in the adjacent property to the arena. Great for concerts and events convenience. Id give 5 Stars, but hotel room door and bathroom door were very hard to open/close and made it especially noisy at night. Staff assured us it will taken care of immediately.
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 28 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Donna, Nutley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel walking distance to arena.Very helpful staff .
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 28 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 28 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Artan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel when we’re in the area. It’s a little newer so everything is clean and well kept. The staff is super friendly and it’s a quiet place
Stayed 1 night in Mar 2024
Response from Front Office Manager on 5 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts! Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay! Have a wonderful day!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Provides everything you could need. Fully functional kitchen, lounge area, bed and bath. Smart set up. My new go-to chain.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on 22 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Stacey

Liked: Staff & service, property conditions & facilities
Brianna was great and so very helpful with my reservation !! Great place and location !
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on 13 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

6/10 Okay

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely loud people above us. Front desk was informed of the noise level both days we stayed and I was informed there was nothing that could be done. At the very least quiet hours should have been honored/ enforced.
Stayed 2 nights in Dec 2023
Response from Front Office Supervisor on 5 Mar 2024
Thank you for providing feedback on your recent stay.We truly value our guests and understand the importance of maintaining a clean and peaceful environment. We would like to express our sincere apologies that this was not your experience.We appreciate your understanding and patience as we work towards a resolution to better accommodate these instances in the future.Please feel free to let us know if we could be of further assistance.We hope to welcome you again for a more memorable visit.

10/10 Excellent

Corabeth, Plainsboro

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Great place, clean and well- maintained. Coffee is available all day. Staff are very friendly.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor on 4 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts! Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay! Have a wonderful day and a Happy New Year!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on 27 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Regina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually had to stay because of the weather, We were not supposed to stay overnight. But the Hotel was Beautiful and close to our Family. The Hotel staff was very friendly and Professional. The only thing I didn’t like was the Bathroom. The Shower didn’t have but one door, So when taking a shower it was cold.
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on 19 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. I do apologize, however, that the layout of our showers was not comfortable for you. We are a new property, and the designs that you see throughout our hotel are the most recent - However I understand these designs may not be reflected in other properties.Thank you for taking the time to share your feedback, and I will be sure to share your thoughts with our team to see if improvements could be made in this department.Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 19 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2023
Response from Front Office Supervisor on 8 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 8 nights in Jan 2024
Response from Front Office Supervisor on 7 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Incredible
This hotel is spectacular! In addition to incredible accommodation and cleanliness, the staff is amazing. I’ve travelled a lot over the last twenty years and I will tell you that this group of employees are by far the best at customer service. No other hotel even compares.
Stayed 1 night in Feb 2024
Response from Front Office Supervisor on 6 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Petro

Stayed 1 night in Feb 2024
Response from Front Office Supervisor on 5 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean.
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on 30 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

David, Locust Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks brand new. The suite was spacious and well-appointed. Everything you need is there including a brand new kitchen with appliances. Staff is friendly and helpful. It is a quick walk to the Mohegan Sun Arena, so attending an event there would be easy in/easy out.
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on 15 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 6 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Please feel free to let us know if we could be of further assistance.We hope to welcome you again soon for your next visit.Have a wonderful day!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 31 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!Have a wonderful day!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 23 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!Have a wonderful day, and Happy Holidays!

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 23 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!Have a wonderful day, and Happy Holidays!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 18 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

8/10 Good

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location!
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 17 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overcharged
Great location! Have stayed here before and will again if attending event at arena next door. However, when I received my receipt for my stay, Residence Inn charged me over twice as much as I booked it for through Hotels.com.
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 19 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. We are elated to hear that you enjoyed your stay!We would like to take this time to greatly apologize for any inconvenience you may have experienced from our system error with the incorrect charges you initially saw. We have since rebated the charges on the day of your checkout.Please let us know if we could be of further assistance. We hope you have a wonderful holiday season!

10/10 Excellent

Amanda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! My favorite hotel to stay at when I travel back home.
Stayed 2 nights in Nov 2023
Response from Front Office Supervisor on 28 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office Manager on 14 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts! Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Richard

Liked: Property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Brianna Nutaitis on 5 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

4/10 Poor

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overcharged
They stay was nice, but when I asked why they needed my credit card and if I was being charged for something when I already paid, the receptionist said no. I found later that night $20 was charged to my account. Not acceptable!!!
Stayed 1 night in Oct 2023
Response from Tamika on 24 Oct 2023
Good afternoon, I apologize for the miscommunication. There is an incidental hold of 20 per night which is refunded at check out if you did not charge anything to your room. However if you did purchase anything and charge it to your room then only the difference from your incidental hold would be refunded at check out. Although you did prepay for your suite there is still an incidental hold. I appreciate you bringing this to our attention, I will make sure that all agents are fully communicating this information to our guests.Thank you for choosing to stay with us!

10/10 Excellent

David, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff lady was fantastic both visits
Stayed 1 night in Oct 2023
Response from Brianna Nutaitis on 21 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

8/10 Good

Naiyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are big and comfortable
We love’s everything. Room is big and comfortable. Delicious breakfast ( love the spinach quiche). We will definitely be back. We hope the bleach amount in the pool is a little less. Our new swimming suits color faded ( from black to blue).
Stayed 1 night in Oct 2023
Response from Brianna Nutaitis on 10 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Yahel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brianna Nutaitis on 10 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

JAMES, Gastonia

Stayed 1 night in Sep 2023
Response from Brianna Nutaitis on 22 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Djavlon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Response from Brianna Nutaitis on 15 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brianna Nutaitis on 10 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Brianna Nutaitis on 8 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Tamika on 5 Sept 2023
Thank you for your feedback!

10/10 Excellent

Leonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of dining options around. Breakfast was good; room was clean and sound proof! Comfortable bed.
Stayed 2 nights in Sep 2023
Response from Tamika on 5 Sept 2023
Thank You for your kind words! We love to hear our guests feedback

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great, quiet property, plenty of places around for shopping and food, breakfast had many good options out including for diet sensitivities. Definitely would stay again.
Response from Brianna Nutaitis on 22 Aug 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from hkme
Stayed 1 night in Aug 2023
Response from Brianna Nutaitis on 22 Aug 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Devena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best short stay ever!!!
We enjoyed the cucumber water available for us at the front desk. The outdoor grilling was a magnificent idea. The rooms are clean and well serviced.
Stayed 2 nights in Aug 2023
Response from Brianna Nutaitis on 9 Aug 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Brianna Nutaitis on 7 Aug 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Highly recommended.
Stayed 1 night in Aug 2023
Response from Brianna Nutaitis on 7 Aug 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Due to the setup of our suites, the only suite that comes equipped with an oven is our One Bedroom Suite with a King-Sized bed. Please feel free to give us a call on the day of your arrival in the future and we can see about providing a complimentary upgrade into this suite so you can enjoy home-cooked meals! Also, of course, if it is available and you so choose to book this on your own, you now have the knowledge to do so.Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice kitchen area with ample space for meal prep and a cooktop!
Stayed 1 night in Aug 2023
Response from Tamika on 7 Aug 2023
Thank You for your feedback. We are thrilled you enjoyed your stay with us!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious and immaculate rooms. Very helpful and knowledgeable staff. Best comlimentary breakfast that we encountered on out 1700 mile trek. Super place, The surrounding land needs landscaping, but I do not think the hotel owns it.
Stayed 1 night in Jul 2023
Response from Brianna Nutaitis on 30 Jul 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of any further assistance.Have a wonderful day!

10/10 Excellent

guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very Clean hotel! Friendky and attentive staff! Best complimentary breakfast I have had yet!
Stayed 1 night in Jul 2023
Response from Brianna Nutaitis on 27 Jul 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

8/10 Good

Alycia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with nice, accommodating staff
Stayed 1 night in Jul 2023
Response from Brianna Nutaitis on 23 Jul 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Five stars across the board. Clean, friendly customer service.
Stayed 1 night in Jul 2023
Response from Brianna Nutaitis on 18 Jul 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for your kind words, and we appreciate you taking the time to share your thoughts!Please let us know if we could be of further assistance. We can't wait to welcome you for your next stay!

2/10 Terrible

Nathaniel

Travelled with family and small children, Travelled with pets
Pet fee as over for a per friendly hotel
Stayed 2 nights in Jul 2023
Response from Brianna Nutaitis on 16 Jul 2023
Thank you for sharing your feedback with us. Please let us know if we could be of further assistance.