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Reviews of Prime Town - Posh & Port Hotel Phuket

3.5 out of 5
Prime Town - Posh & Port Hotel Phuket
29/12 Thanon Chao Fah Tawan Tok, Wichit, Phuket Province

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Arturo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hotel I’ve ever seen . We checked out after 2 hours of checking in once we noticed the AC was not working properly , there was dry blood stain on the bed sheet , the flooring was warped and uneven , the amenities were old and dirty
Stayed 8 nights in Mar 2024
Response from Annie on 15 Mar 2024
Dear guest, on your arrival date you just asking for the bigger room because you said you are big man and need bigger room but didn't complaint anything then we inform you that there will be extra charged for room upgrade then you asking to check the upgrade cost when we inform you the details you have change your mind not upgrade the room and ok to stay in the original room you have been booked if we just get your complaint or need any assist we are happy to help or support but this case we receive nothing

10/10 Excellent

Soukinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for us. 2 bedrooms and a balcony. The bed was so comfortable it made our stay even better. I will def return. For the price we paid, we were pleasantly surprised.
Stayed 1 night in Feb 2024

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night because of the location. The Lomprayah bus stop is directly across from the front of the hotel. Very convenient. Hotel is really fancy with a great swimming pool, gym, sauna and laundry. A shopping mall is a 5 minute walk away with lots of food options.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and helpful staff. Good amenities.
Stayed 1 night in Jan 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful and nice staff.
Stayed 1 night in Jan 2023

10/10 Excellent

Jose

Stayed 3 nights in Nov 2022

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoidable
Extremely overated. Dirty saving money on cleaning no soap except in shower no tissues no hand towels no tea only 2 coffee satchels nothing around need to order GRAB food or walk 10 minutes to Central. Against management to give 2 keycards only one for 3 people in quad room.
Stayed 2 nights in Nov 2022

10/10 Excellent

AIMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールもサウナもあって良かった
Stayed 8 nights in Mar 2024

10/10 Excellent

Mickaela

Stayed 1 night in Dec 2023

8/10 Good

Sofus

Stayed 7 nights in Oct 2023

6/10 Okay

Katrin

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Das Hotel macht von außen einen guten Eindruck. Die Poolarea ist schön gestaltet, die Liegen sind größtenteils im Schatten. Es gibt einen angrenzenden Kinderpool. Es fehlt aber an Gastfreundschaft, die Mitarbeiter sind freundlich, wenn man mit ihnen im Gespräch ist, ansonsten kriegt man kaum ein Hallo zurück. Die Zimmer sind auf endlos langen Fluren angerichtet. Von früh bis spät knallen die Türen. Der Balkon ist mini, laut durch die Klimaanlage und ohne Sitzgelegenheit. Wir hatten eine ausgetretene Kippe unter dem einen Bett, unmengen an Haaren auf dem Boden, keine Handseife, kein Handtuch für die Hände, keine Poolhandtücher. Das ganze Hotel wirkt lieblos. Für 2 Nächte in Ordnung, länger hätte ich nicht bleiben wollen.
Stayed 2 nights in May 2023

6/10 Okay

Francis

Stayed 1 night in Mar 2023

10/10 Excellent

CHIU SAU MAGGIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every staff we saw each day with smiles and very nice. Not sure how often they clean the pool, it can be improved with room. Pleasant stay with walking distance to Central Phuket and restaurant nearby. Thank you.
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good seevice good fitness
Stayed 1 night in Feb 2022

10/10 Excellent

Thanapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanapat
It's so good
Stayed 1 night in Feb 2022

2/10 Terrible

Tobias

Disliked: Cleanliness, staff & service
Not good
We stay here 3 night and will never comeback. Poor service, ask for 50 bath for extra pilllow, no stairs in pool, impossible for old people to go in the pool. No towers at pool. No breakfast at hotel. Was 16 before clean up room and we have to call and tell them, call us 11:30 and ask why we don’t have check out! even when check out are 12???
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020