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It was a pleasure staying at this property! The room was clean and the facilities are well kept. It is an older hotel but the staff has done a wonderful job keeping it updated and feeling like a resort.
Ryan
Stayed 3 nights in May 2024
Response from Best Western Staff on 29 May 2024
Thank you for staying with us and sharing your experience. We are glad to hear that you enjoyed the stay. Since you had a pleasant stay it looks like you made a typo by giving us the lowest score.
10/10 Excellent
Christian
28 May 2024
Liked: Cleanliness, staff & service
It’s a good hotel
Christian
Stayed 1 night in May 2024
Response from Best Western Staff on 28 May 2024
Thank you for your kind words. We are glad you enjoyed the stay.
10/10 Excellent
Melissa
Travelled with partner
27 May 2024
Front desk female was very nice from the moment we walked in will recommend this place to everyone, clean, friendly and they pay attention to details on everything
Melissa
Stayed 1 night in May 2024
Response from Best Western Staff on 28 May 2024
Thank you for choosing our hotel for your stay. We are very happy to read about your excellent stay with us. Thank you for recommending our Best Western Palm Beach Lakes. We hope you can come back and visit us again soon.
Decent property for the price. Needed a little upgrading in the bathroom but otherwise good. Tanger shopping outlets was right across the street and that was perfect for all the last minute shopping needs.
Kay
Stayed 3 nights in May 2024
Response from Best Western Staff on 22 May 2024
Thank you for staying with us. We appreciate your feedback.
I loved this hotel! The room was very nice and clean. So great for the price. The staff was really nice and I liked that there was a Starbucks right across the street.
Jennifer
Stayed 2 nights in May 2024
Response from Best Western Staff on 20 May 2024
Thank you for taking the time to write about your stay. We are very happy to hear that you loved our hotel. It is rewarding to read your comments about the clean room and friendly staff. We hope you can come back and visit us again soon.
I like everything! I was very very impressed. staff are very polite. I will definitely recommended and I will come also. I’m very pleased
JOANNA
Stayed 2 nights in May 2024
Response from Best Western Staff on 20 May 2024
Thank you for staying with us. We are very happy to hear that you had a great stay and were impressed. We hope you can come back and visit us again soon.
The staff was amazing!! However, there is nowhere to turn if you have a big trailer or towing a boat!! Also, people live at this facility and its not as clean as the pictures show!
Destiny
Stayed 1 night in May 2024
Response from Best Western Staff on 20 May 2024
Thank you for staying with us. We appreciate your feedback.
Beautiful outside court area,well maintained.I enjoyed the pool also the tiki bar.The check in guy was friendly and was helpful with my questions and concerns.my room was clean.a local mall within walking distance,easy access to95
gary
Stayed 4 nights in May 2024
Response from Best Western Staff on 13 May 2024
Thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed the stay and our convenient location. Thank you for complimenting our beautiful courtyard and friendly staff. We hope you can come back and visit us again soon.
We had 3 rooms and there were problems with the showers in each room. 1 the tub didn't drain, another the shower wouldn't fully switch over from tub to shower and the third the shower rod was broken which kept us being able to use it
Kristina
Stayed 1 night in May 2024
Response from Best Western Staff on 6 May 2024
Thank you for choosing our hotel. We are very sorry to hear that there were shower issues in your rooms. We appreciate you bringing this to our attention so we can address it right away. While we know we cannot change your recent experience, we hope you will give us another opportunity to provide you with a more satisfactory stay.
Really enjoyed our two day stay. The property is lovingly maintained in and out with attention on the landscaping. Very clean. Easy parking and access. Nice people, nice pool, nice breakfast.
Saralee
Stayed 2 nights in Apr 2024
Response from Best Western Staff on 30 Apr 2024
Thank you for taking the time to write about your stay. We are thrilled you enjoyed our beautiful property. We hope you can come back and visit us again soon.
Unfortunately not safety around the area, room was not clean enough
Elena
Stayed 1 night in Apr 2024
Response from Best Western Staff on 30 Apr 2024
We appreciate you choosing our hotel and taking the time to share your concerns. We are very sorry to hear that you were disappointed with the stay. Please accept our apology.
Very good location , clean well kept , friendly staff
David
Stayed 2 nights in Apr 2024
Response from Best Western Staff on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback. We are glad you enjoyed our convenient location. Thank you for complimenting our friendly staff and cleanliness.
This is an old property in need of alot of TLC.. service was ok and rooms were clean..pool was very old and did not appear clean. there is alot of a activity in the parking lot and in the pool area, such as blasting car radios and “hanging out”. Not sure if these folks are residents on the property or guests at the hotel. Did not feel too safe in this hotel.
tracey
Stayed 2 nights in Apr 2024
Response from Best Western Staff on 29 Apr 2024
Thank you for choosing our hotel and taking the time to share your concerns. We are very sorry to hear that you were not happy with the stay.
8/10 Good
Jaymi
28 Apr 2024
Jaymi
Stayed 3 nights in Apr 2024
Response from Best Western Staff on 20 May 2024
Thank you for staying with us. We appreciate your feedback.
I thought that the location was excellent to shopping and convenient to area businessess. The staff was excellent and it was clean but it did have some roaches. We were on the bottom floor but we had the unpleasentness of experience of roaches in the hotel room.
Constance
Stayed 2 nights in Apr 2024
Response from Best Western Staff on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback.
Beautiful hotel. Employees are super friendly and helpful. 10 Stars ✨
Phillip
Stayed 1 night in Feb 2024
Response from Best Western Staff on 25 Apr 2024
Thank you for staying with us and sharing your wonderful experience. We strive for 10's and are very happy to receive the top rating from you. Thank you for complimenting our friendly staff.
Thank you for choosing our hotel and sharing your feedback. We are sorry to hear that you were not happy with the stay. We would like the opportunity to serve you better in the future and hope you will consider a return visit.
Thank you for staying with us and sharing your wonderful experience. We are very happy to hear that your stay with us was great. Please come back and visit us again soon.