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Rating 10 - Excellent. 412 out of 650 reviews" "
10 - Excellent
412
Rating 8 - Good. 134 out of 650 reviews" "
8 - Good
134
Rating 6 - Okay. 47 out of 650 reviews" "
6 - Okay
47
Rating 4 - Poor. 28 out of 650 reviews" "
4 - Poor
28
Rating 2 - Terrible. 29 out of 650 reviews" "
2 - Terrible
29
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Isaac
11 May 2024
Isaac
Stayed 13 nights in Apr 2024
10/10 Excellent
Kelly
Travelled with family, Travelled with family and small children
The place was great. Large, clean, spacious, well-equipped room. Friendly, helpful staff. Great breakfast. Only negative was the access turn to enter the property was difficult to find. I would suggest a sign if possible.
Very nice start the finish! I feel like most hotels only look nice in the lobby but this place was very clean, homey & welcoming all throughout! Will definitely be booking again with confidence that I’ll enjoy my stay!
Aside from someone kids having the zoomies at night, my stay was peaceful. Room and lobby was clean. Hallways smelled nice. The older staff were very pleasant. Smiles and a hello go a long way. Breakfast options are a coma dating. I liked the pre-wrapped bread options. This is my second stay in this hotel.
Wendy
Stayed 1 night in Apr 2024
10/10 Excellent
Luke
15 Apr 2024
Luke
Stayed 3 nights in Apr 2024
8/10 Good
Nel
3 Apr 2024
Liked: Cleanliness, staff & service, amenities
Everything is ok and its clean and nice to stay with family, however we had a neighbor that night were shouting playing kids shouting til 1 am, the policy for pets is 50 dollar per night and they charged me 79 dollars for my 3 lbs pet. Please check the policy and it says 50 but they overcharge.
Muy ruidoso, por lo demás es excelente, buena localización, fácil acceso, muy amable los empleados, para estar de vacaciones , el desayuno termina demasiado temprano debería ser hasta las 11 am
ROSA
Stayed 7 nights in Mar 2024
10/10 Excellent
Tina
Travelled with family
27 Mar 2024
Liked: Amenities
Very clean. Breakfast was great! Bed was comfortable. Very well worth the money
It's a great property, a pretty new hotel.
My only suggestion is to please change the swiming pool water... the water was so dirty, so discasting, with death spiders, that no even my kids wanted to get in...
The place is very nice and clean the staff is outstanding the breakfast was very good close to many restaurants check in quick and easy as well as check out the pool hrs are good until 10pm the 2 issues I had was the pool wasn’t dirty but very cloudy and the water was very salty I don’t know why and I stayed I. Room 307 the people above me we up at 530 am the kids were run in back and forth continuously until I checked out at 11 not the hotels fault and I know kids will be kids however the parents should know better that 530 am is not the time to be so disruptive
Only thing that bothered us about this hotel was the amount of chlorine in the pool. My eyes were burning from even just the smell. I did not put my head under water. my husbands skin was red and itchy but better after showering and washing off the chemicals. Breakfast was great ! Staff was friendly.
Angelo
Stayed 2 nights in Feb 2024
10/10 Excellent
Shelly
25 Feb 2024
Not from a city so seemed a little tricky getting to the hotel.
Everything was very clean except the pool area. Pool area was a bit messy but it had to do with a good size party of teenagers. But after they left I was surprised that this one worker squeegeed the floor but left the mess as it was. Besides that the room and everything else was clean and nice!
Everything was great except the bed. Bed was old and you could feel the springs were worn out. Would have given 5 stars but sleep was important and I didn't get that.