42-inch Smart TV with cable channels, TV

Reviews of Silver Fox Inn

2.5 out of 5
Silver Fox Inn
70 Packard's Road, Waterville Valley, NH

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 228 reviews" "
Rating 8 - Good. 87 out of 228 reviews" "
Rating 6 - Okay. 28 out of 228 reviews" "
Rating 4 - Poor. 14 out of 228 reviews" "
Rating 2 - Terrible. 8 out of 228 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Apr 2024
Response from Silver Fox Inn Management on 21 Apr 2024
We are happy to hear that you enjoyed your stay with us! We always appreciate the feedback of our guests, thank you for taking the time to give it!

10/10 Excellent

Guinevere, Oak Bluffs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Waterville Valley mountain for skiing!
Stayed 1 night in Apr 2024
Response from Silver Fox Inn Management on 9 Apr 2024
Thank you for your feedback, it is always appreciated!

8/10 Good

Dorothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Towels were great, bedding was good.
Stayed 2 nights in Mar 2024
Response from Silver Fox Inn Management on 30 Mar 2024
We are very happy to hear this! We strive for our guests to have the best stay possible and always appreciate their feedback. We hope to see you again!

8/10 Good

Daxa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact the property was small and quaint, the rooms were big and properly vented. Their breakfast was very good, great coffee!
Stayed 2 nights in Mar 2024
Response from Silver Fox Inn Management on 23 Mar 2024
We are so happy to hear that you enjoyed your stay! We always appreciate our guests feedback.

8/10 Good

Diane

Travelled with family, Travelled with family and small children
Great location and price point for the accommodations and what it has to offer.
Stayed 1 night in Feb 2024
Response from Silver Fox Inn Management on 25 Feb 2024
We are glad that you enjoyed our cozy, quiet location here in the mountains. Thank you for your feedback!

8/10 Good

Irina

Stayed 1 night in Feb 2024
Response from Silver Fox Inn Management on 23 Mar 2024
Thank you for your feedback, it's always appreciated!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property near the Waterville Valley ski area. The lady at the front desk was very friendly and helpful. Although a bit outdated, the property is clean.
Stayed 1 night in Feb 2024
Response from Silver Fox Inn Management on 25 Feb 2024
Our staff takes pride in providing great customer service to our guests. Thank you for you feedback, it's always appreciated!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely hotel 5-7 mins drive from the ski resort. Super friendly staff and they serve a fabulous hearty breakfast which is included in the cost of the stay. Older building so expect to hear creaking floors from the people above.
Stayed 2 nights in Feb 2024
Response from Silver Fox Inn Management on 15 Feb 2024
We are very happy to hear that you enjoyed our quaint property. Thank you for the feedback, it's much appreciated to hear from our guests.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable. Good breakfast.
Stayed 1 night in Jan 2024
Response from Silver Fox Inn Management on 5 Feb 2024
We are happy to hear you enjoyed you stay with us! We enjoy making our guests stay as enjoyable as possible.

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Silver Fox Inn Management on 5 Feb 2024
Thank you for taking the time, we always appreciate our guest's feedback!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Silver Fox Inn Management on 30 Jan 2024
We always appreciate our guests feedback!! Thank you for taking the time.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful. :-)
Stayed 2 nights in Jan 2024
Response from Silver Fox Inn Management on 16 Jan 2024
We are glad you enjoyed the beautiful mountains! Thank you for your feedback, we always appreciate hearing from our guests!

2/10 Terrible

Arthur

Stayed 1 night in Oct 2023
Response from Silver Fox Inn Management on 11 Jan 2024
It is unfortunate that you did not enjoy your stay with us. We do always appreciate our guest's feedback, so as to make future stays with us more enjoyable.

10/10 Excellent

Xi

Stayed 3 nights in Dec 2023
Response from Silver Fox Inn Management on 1 Jan 2024
We are happy to hear you enjoyed you stay with us! We hope to see you again!

6/10 Okay

Alison

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
It was clean and quiet. However really outdate and no staff available
Stayed 1 night in Dec 2023
Response from Silver Fox Inn Management on 1 Jan 2024
Thank you for your feedback, we always appreciate hearing from our guests.

10/10 Excellent

Shelagh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the multiple common areas. Great place for a group getaway!
Stayed 2 nights in Dec 2023
Response from Silver Fox Inn Management on 1 Jan 2024
Thank you for the feedback! We are always happy to hear good things from our guests!!

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service
Really great atmosphere very low key inn. Has the basics but the area around just makes it worth it . There was a lot to do.
Stayed 2 nights in Nov 2023
Response from Silver Fox Inn Management on 21 Nov 2023
We are so happy to hear that you enjoyed your stay. We love to hear our guest's feedback!

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities
room is big but facilities looks a bit old, breakfast is good, pool and spa close early so we have no chance to experience
Stayed 1 night in Oct 2023
Response from Silver Fox Inn Management on 21 Nov 2023
Thank you for your feedback, we value our guest's opinions.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Silver Fox Inn Management on 30 Oct 2023
It is unfortunate that you did not enjoy your stay, as we hope all of our guest's stays are enjoyable. We always love to hear our guest's feedback and how we can improve future stays with us. Thank you.

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator did not work. Emergency exit there was no exit.
Stayed 2 nights in Oct 2023
Response from Silver Fox Inn Management on 23 Oct 2023
Thank you for your feedback! We always appreciate our guest's opinions. I will work on better signage pointing towards the emergency exit doors on the first floor of our property. I absolutely understand your frustration and apologize for any inconvenience our elevator caused.

6/10 Okay

Judy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needed to be updated
Stayed 3 nights in Oct 2023
Response from Silver Fox Inn Management on 23 Oct 2023
We always appreciate our guest's feedback about their stay with us! Thank you for taking the time to let us know how your stay was.

6/10 Okay

GAIL

Travelled with family
Liked: Cleanliness, property conditions & facilities
In a beautiful, peaceful area only issue is with the upstairs lounge/common area the coffee machine was empty & was mentioned to staff twice in 4 day period was still empty when we left. Told to have hot cocoa or tea!
Stayed 3 nights in Oct 2023
Response from Silver Fox Inn Management on 14 Oct 2023
I understand your frustration and am sorry for the inconvenience. We are in the process of training some new employees and they have since been shown how to do this. We always appreciate our guest's feedback.

10/10 Excellent

Ashayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing truly went out of their way to help
Stayed 3 nights in Oct 2023
Response from Silver Fox Inn Management on 14 Oct 2023
We are very happy to hear this! Our guest's happiness and feedback is very important to us!

10/10 Excellent

Brian P

Stayed 1 night in Oct 2023
Response from Silver Fox Inn Management on 21 Nov 2023
We appreciate your feedback! It's always lovely to hear from our guests.

8/10 Good

Anita, Dollard-des-Ormeaux

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we had a very nice stay at the Silver Fox Inn. Although the rooms are a bit dated and in need of some updating, the beds were comfortable, the room was clean, bathroom was small but clean as well. The location is a pleasant few minutes walk to the town center. The breakfast was quite satisfying and the staff were friendly and accommodating. Overall, would recommend.
Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 8 Oct 2023
We are so happy to hear your feedback, we appreciate our guests thoughts and concerns.

10/10 Excellent

MOISES, Poinciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet.
Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 22 Sept 2023
Thank you for your feedback, we always love to hear from our guests!!

8/10 Good

Nancy

Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 14 Oct 2023
Thank you for your feedback! It's always appreciated and love to hear our guest's thoughts.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 22 Sept 2023
We always appreciate our guests feedback, thank you!!

10/10 Excellent

aimee

Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 8 Oct 2023
Thank you for your feedback!

10/10 Excellent

James

Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 8 Oct 2023
We always appreciate feedback from our guests!

10/10 Excellent

Marina

Stayed 3 nights in Sep 2023
Response from Silver Fox Inn Management on 8 Oct 2023
Thank you for taking the time to provide your feedback!

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel. Some features are dated. Entrance to lobby had an unusual "old" smell. Hotel personel are very friendly.
Stayed 2 nights in Sep 2023
Response from Silver Fox Inn Management on 11 Sept 2023
Thank you for taking the time to give us feedback, we always appreciate hearing our guest's opinions.

6/10 Okay

Michael

Staff was nice. Could use updating.
Stayed 3 nights in Sep 2023
Response from Silver Fox Inn Management on 11 Sept 2023
Thank you for the feedback! It's always appreciated.

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn, part of larger "resort"
Such a cute little inn that's a part of the Waterville Valley Ski resort town. They've got a great continental breakfast and the rooms are fairly updated which was nice. The only thing we didn't realize is that the amenities listed on hotels.com aren't totally accurate - you have to buy a "freedom pass" to access the pool, gym, and other places on the larger resort. That is to say it isn't the property itself that has a pool but rather all the hotels share the main resort pool if that makes sense. It was only $23, but still good to know! Everything is walking distance (5-10 minutes) so very convenient. Will definitely stay here again!
Stayed 1 night in Sep 2023
Response from Silver Fox Inn Management on 11 Sept 2023
We always appreciate our guest's feedback! Thank you! We are happy that you enjoyed your stay with us and would love to have you come back and stay with us!

4/10 Poor

Renee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for a friend's wedding. It was convenient for the wedding in Waterville valley. But the hotel was very poor. The "double beds" are pretty much twins, and are bolted to the ground on wooden bed frames, so you cannot even move them a bit. There was no fridge in the room. There were 2 chairs, one was broken. The carpet and curtains looked very dirty. Would not recommend
Stayed 2 nights in Aug 2023
Response from Silver Fox Inn Management on 28 Aug 2023
It's unfortunate you did not have a good experience with us. I will do everything in my power to address some of the issues you have brought to our attention. We do have 3 bed styles here, the double being our smallest, but I can assure you both beds are standard double size mattresses. If notified at the front desk, we would have fixed the items that were broken or dirty. The rooms are quite standard, so moving or adding furniture to the room wouldn't be an option. I do hope you were able to take advantage of the fridges we do supply for our guests to use while staying with us. We thank you for the feedback!

8/10 Good

joanne, East Freetown

Liked: Staff & service
Mold on the shower curtain
Stayed 2 nights in Aug 2023
Response from Silver Fox Inn Management on 28 Aug 2023
Thank you for the feedback, we value our guest's opinions!

4/10 Poor

Inga

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Beatiful location, comfortable common area, friendly personnel, spacious rooms. However, for 5 nights and 2 rooms we got 0 room service. For a room of 3 people x 5 nights we got 1 small shampoo and 1 small conditioner tubes. But the worst part was mouse traps in the room with a dead mouse in one of them. We also saw a live mouse running to the garbage that we left outside the room as instructed. The breakfast wasn't great either with the same fruit salad served several days in a row. Also, during our stay there was construction that started at 7 am every morning waking us up.
Stayed 1 night in Aug 2023
Response from Silver Fox Inn Management on 19 Aug 2023
We are sorry that your stay was unenjoyable due to the road project being done by the town of Waterville, they really stick to their quiet hours of 10pm to 7am. We do hope that you will come again and enjoy a stay with us when things aren't so hectic around here.

10/10 Excellent

meggan

Stayed 2 nights in Aug 2023
Response from Silver Fox Inn Management on 11 Sept 2023
Thank you for your feedback, it's always greatly appreciated!

10/10 Excellent

Songtao, Jericho

Liked: Cleanliness, staff & service, property conditions & facilities
I like the breakfast a lot.
Stayed 2 nights in Aug 2023
Response from Silver Fox Inn Management on 19 Aug 2023
We are happy that you enjoyed your stay with us!

10/10 Excellent

John, Brooklyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to pay a $30 resort fee nothing resort about the place. Would not recommend
Stayed 1 night in Aug 2023
Response from Silver Fox Inn Management on 19 Aug 2023
We are sorry to hear that you did not get the chance to enjoy the free activities that the Freedom Pass offers through the resort fee. As we are a ski resort, we do hope you choose to come in the Winter to enjoy the full experience.

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
We were there in the summer, on our way from NY to a hike in the mountains. It is good for what it is.
Stayed 1 night in Aug 2023
Response from Silver Fox Inn Management on 19 Aug 2023
We are happy you chose our establishment and hope to see you again! Always appreciate feedback.

6/10 Okay

Erica

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Silver Fox Inn Management on 19 Aug 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place.. Staff is great.. Pricing is better then surrounding inns.. Located in Waterville Valley.. a Really Nice spot with mountain peaks in any direction you look.. Great family location.. They also offer a Discovery Package at a Great Price, that gives you free boat rental and tram ride up mountain for every day you stay.. also discount mountain bike rental, shopping discounts, food discounts and more.. It’s not a 5star Big City Hotel with Doorman and bellhop.. It does have 5 Star bed sheets and blankets.. HaHa... It’s a laid back relax Inn with nice staff and great common areas that feature some cool rustic furniture and chairs made of tree branches.. and others with Comfy Chairs and Couches.. They have cabinets full of board games and others with books.. They set it up for a No Pressure / No Hassle stay.. I’m not a big review person.. But felt like a got a great deal on a 2 night stay and even when there was a lot of guests there.. it wasn’t overwhelming.. there’s so much to do.. everyone takes off early.. So if you want a down time day like I did.. It’s like you have the whole place to yourself..!
Stayed 2 nights in Jul 2023
Response from Silver Fox Inn Management on 19 Aug 2023
We are so happy to hear you enjoyed your time with us! We hope to see you again soon!

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very polite and helpful! Breakfast was excellent!
Stayed 1 night in Jul 2023
Response from Silver Fox Inn Management on 7 Jul 2023
We are happy to hear that you had an excellent experience! We hope it will bring you back for another visit soon!

6/10 Okay

Pam

Travelled with group
Liked: Staff & service
There is uneven broken asphalt in the parking lot. Very dangerous at night in the dark. Carpet in all rooms, not ideal. No fridge or ice available, after hour vending machine. Inn policies seem strict and limiting for the price. Beds were comfortable , lots of hot water.
Stayed 4 nights in Jun 2023
Response from Silver Fox Inn Management on 4 Jul 2023
It's unfortunate that your visit happened to be during a stroke of bad luck for us, with the ice machine broken. The public fridges in our 2 common areas are available for use to any of our guests, I am sorry no one made you aware of this. Unfortunately, the quiet hour policies are enforced by the Town of Waterville Valley and their Police Department, we are expected to follow these as well. We do understand how it can put a damper on some things, but it is in the best interest of all guests and residents of the town.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Silver Fox Inn Management on 22 Jun 2023
We are so happy you enjoyed your stay! We hope to see you back in the future!

8/10 Good

Risa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Silver Fox Inn Management on 22 Jun 2023
Thank you for the feedback, we always enjoy hearing when our guests enjoy their time at our property! We hope to see you back in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in the mountains
Looks like the smallest of the lodges in the area that needs a little updating. Room was clean, no fridge or microwave in room, ice machine didn’t work. Receptionist was pleasant and efficient; check-in was quick. Hotel is next door to a conference center which had an outdoor wedding reception-noise from people and music carried outdoors for quite a distance.
Stayed 1 night in May 2023
Response from Silver Fox Inn Management on 23 Jun 2023
Thank you for the feedback, we enjoy hearing from our guests. We hope to see you back in our Winter season for skiing or any of the other wonderful activities locally offered. A much colder, but calmer time of year here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Silver Fox Inn Management on 23 Jun 2023
We always appreciate the feedback! We hope to see you again soon!

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Silver Fox Inn Management on 23 Jun 2023
Your feedback is very much appreciated! Come again soon!