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This hotel is very convenient when it comes to using the metro. You can also use the metro to get to the hotel from the airport. Would recommend if traveling by plane! :D
Kevelyne
Stayed 4 nights in May 2024
Response from Yarnell J. on 24 May 2024
Thank you so much for taking the time to review your stay. We appreciate your business and hope you will join us again soon.
This was a business trip and the rooms and staff were very nice!
Ralphann
Stayed 1 night in May 2024
Response from Yarnell J. on 21 May 2024
Thank you so much for taking the time to provide feedback regarding your recent stay. I am very happy to hear that you enjoyed your time at our hotel. I hope that you will join us again soon.
Thank you for rating your experience at the hotel. We appreciate your time and hope you will stay with us again soon.
10/10 Excellent
Kia
Travelled with partner
6 May 2024
front desk staff was pleasant
Kia
Stayed 1 night in May 2024
Response from Yarnell J. on 6 May 2024
Thank you for rating your stay and sharing your feedback. We appreciate your hearing that you had a positive experience at our front desk. Please come see us again soon.
The hotel was well-maintained, my room was very clean and comfortable, and everyone I interacted with (front desk staff, housekeeping, etc.) was very friendly and professional. Overall, it was an excellent experience!
Jennifer
Stayed 1 night in Apr 2024
Response from Yarnell J. on 15 Apr 2024
Thank you so much for your feedback. We love hearing about experiences such as your. Please come back and see us again soon.
8/10 Good
MAI
14 Apr 2024
MAI
Stayed 2 nights in Apr 2024
Response from Yarnell J. on 6 May 2024
Thank you for rating your stay with us. We appreciate your business and hope you will come back again soon.
Thank you so much for sharing feedback regarding your recent stay. I am very pleased to hear that you enjoyed your stay and that our staff was very accommodating. Please come back again.
8/10 Good
Sylvester
29 Mar 2024
Liked: Cleanliness
Sylvester
Stayed 1 night in Mar 2024
Response from Yarnell J. on 31 Mar 2024
Thank you for taking the time rate your experience at the hotel. We appreciate your feedback and are glad to see you enjoyed your stay.
Thank you so much for sharing such a positive rating regarding your experience at the hotel. We appreciate your time and are pleased to see you had a great stay. Please come see us again, should your travels bring you back to the area.
10/10 Excellent
LaQuita
26 Mar 2024
LaQuita
Stayed 3 nights in Mar 2024
Response from Yarnell J. on 15 Apr 2024
Thank you so much for your feedback. We hope you will join us again soon.
Excellent stay! The only thing is we stayed by the elevators and you could hear people passing in the hallway talking loudly multiple times. Not a big issue, but was hard to relax at times.
Cartrina
Stayed 1 night in Feb 2024
Response from Yarnell J. on 26 Feb 2024
Thank you for your feedback. I appreciate that you took the time to let us know about your stay. We hope that you will join us again in the future.
The stay was outstanding!!! Beautiful surrounding area. Quiet. And the room was clean.
walter
Stayed 1 night in Feb 2024
Response from Yarnell J. on 23 Feb 2024
Thank you for the wonderful feedback. We are so glad to hear you had a great stay.
10/10 Excellent
Matthew
21 Feb 2024
Matthew
Stayed 2 nights in Feb 2024
Response from Yarnell J. on 23 Feb 2024
Thank you so much for the positive rating. We are happy you enjoyed your stay. Please come see us again soon.
10/10 Excellent
Ann
18 Feb 2024
Ann
Stayed 2 nights in Feb 2024
Response from Yarnell J. on 19 Feb 2024
Thank you so much for the positive rating of your experience at the Westin. We are pleased that you enjoyed your time with us. Please join us again, should your travels bring you back to the area.
Easy check in, courteous staff, great meeting space.
Malinda
Stayed 1 night in Feb 2024
Response from Yarnell J. on 8 Feb 2024
Thank you so much for your feedback regarding your recent stay at the Westin. We appreciate your business and hope you will stay with us again in the future.
Thank you for taking the opportunity to rate your experience at the Westin. I hope that you will stay with us again in the future.
6/10 Okay
Allison
2 Feb 2024
Disliked: Property conditions & facilities
Allison
Stayed 1 night in Jan 2024
Response from Yarnell J. on 8 Feb 2024
Thank you for rating your experience with us. I appreciate your time.
10/10 Excellent
Shelly
Business traveller
21 Jan 2024
Liked: Cleanliness, staff & service, amenities
The front desk staff was amazing; so helpful & polite. The parking & internet fees are absurd. Overall, nice & quiet stay.
Shelly
Stayed 1 night in Jan 2024
Response from Yarnell J. on 21 Jan 2024
Thank you so much for the positive feedback regarding your experience at the Westin. We appreciate your business and hope you will join us again, next time your travels bring you to the area.
Flight canceled and luggage lost. Front desk supplied me with a toiletry kit. Juan at the bar very kind and had an excellent cocktail and flatbread meal. Rooms were clean and bed very comfy. Also liked the lavender roller ball offered on the nightstand. Free shuttle back to airport definitely helped ease my worries during this travel experience.
Geraldine
Stayed 1 night in Jan 2024
Response from Yarnell J. on 18 Jan 2024
Thank you so much for such a glowing review. We appreciate you taking the time to share your experience. I will ensure that Juan is recognized for his outstanding service. Please come back and see us again soon.
Service was great but room and disappointing, never had a hot shower, condition felt worn.
Deborah
Stayed 4 nights in Jan 2024
Response from Yarnell J. on 14 Jan 2024
Thank you for your candid feedback regarding your recent stay at our hotel. I am sorry to hear your stay was less than perfect. We hope that you will consider allowing us another opportunity to serve you in the future.
Made last minute reservation when flight was canceled. Convenient to airport Front desk very nice at late check in. Room great and comfortable. Note there is no shuttle from Reagan/National after 1030PM so we had to take a cab ( called front desk and gentleman recommended taxi -gave me a general cost ( about $10) A taxi driver quoted me twice as much so very much appreciate the hotels advice).
Marianne
Stayed 1 night in Dec 2023
Response from Yarnell J. on 28 Dec 2023
Thank you so much for providing feedback regarding your recent hotel stay. We appreciate your time and how you will come stay with us again, should your travels bring you back to the area.
Thank you so much for taking the opportunity to rate your experience. We appreciate the review. Please join us again, should your travels bring you back to the area.
My wife and I were passing through DC on christmas day to go sight seeing and we booked this hotel because to be honest it’s genuinely affordable, when we got there we were instantly greeted and helped. We got our room and the room was very big and the view was actually pretty good. At night we got hungry and we went down to the lobby to order some food, I will say the food is not the cheapest $16 for a burger but that price is WORTH every penny. The burger was cooked perfectly and the fries were home made and amazing! Whoever the chef is needs a raise! All in all our time at the Westin was amazing and next time we pass through DC we will definitely be staying here again.
Devin
Stayed 1 night in Dec 2023
Response from Yarnell J. on 8 Feb 2024
Thank you so much for your feedback regarding your recent stay at the Westin. We appreciate your business and hope you will stay with us again in the future.
Hotel restaurant was delicious! We ate dinner twice during our stay. Beds are very comfy and cozy.
Amy
Stayed 2 nights in Dec 2023
Response from In Service on 17 Dec 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the 5 star review. Please join us again, should your travels bring you back to the area.
8/10 Good
Keiko
Business traveller
8 Dec 2023
Liked: Cleanliness, staff & service, amenities
Keiko
Stayed 1 night in Nov 2023
Response from Yarnell J. on 8 Dec 2023
Thank you so much for your feedback regarding your recent stay. I am very glad to hear that you enjoyed your time with us.
4/10 Poor
Brandon
4 Dec 2023
Liked: Cleanliness, staff & service
Brandon
Stayed 1 night in Dec 2023
Response from Yarnell J. on 5 Dec 2023
I am sorry to hear that you stay was less than perfect. We hope that you will give us another opportunity in the future to deliver an experience that we can be proud.
I am sorry to hear that you stay was less than perfect. We hope that you will give us another opportunity in the future to deliver an experience that we can be proud.
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.
10/10 Excellent
herbert
1 Dec 2023
Liked: Cleanliness
herbert
Stayed 1 night in Nov 2023
Response from Yarnell J. on 5 Dec 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.
10/10 Excellent
Garth
27 Nov 2023
Garth
Stayed 1 night in Nov 2023
Response from In Service on 17 Dec 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the 5 star review. Please join us again, should your travels bring you back to the area.
No complaintsThe staff was very professional
In the near future if traveling to DC area I plan to stay at the Westin
Daniel
Stayed 2 nights in Nov 2023
Response from Tyreek Graham - Assistant Front Office Manager on 21 Nov 2023
Hi Daniel,Thank you for taking the time to leave such a nice review. Your time was appreciated here and it was a pleasure to serve you. Please do not hesitate to reach out before booking to discuss ways we can help make your stay isolated and memorable.Again, thanks for choosing us!Have a happily holiday.