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Reviews of Hampton Inn & Suites Alexandria Old Town Area South

2.5 out of 5
Hampton Inn & Suites Alexandria Old Town Area South
5821 Richmond Hwy, Alexandria, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 770 out of 1385 reviews" "
Rating 8 - Good. 358 out of 1385 reviews" "
Rating 6 - Okay. 136 out of 1385 reviews" "
Rating 4 - Poor. 63 out of 1385 reviews" "
Rating 2 - Terrible. 58 out of 1385 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean and accommodating
Stayed 1 night in May 2024

10/10 Excellent

SABRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cedric Daily on 26 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very close to Mount Vernon trail. Surprising quiet inside given that there is a freeway close by.
Stayed 1 night in May 2024
Response from Cedric Daily on 25 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

2/10 Terrible

Michael George, Chicago

My reservation was cancelled the day I arrived and I had to scramble to find another hotel
Stayed 2 nights in May 2024
Response from Cedric Daily on 22 May 2024
We are sorry to hear about your experience. We wish to have another chance in the future on your next visit to Alexandria, VA.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Safe quiet friendly staff
Stayed 3 nights in May 2024
Response from Cedric Daily on 20 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

4/10 Poor

nawras

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
was not clean enough
Stayed 3 nights in May 2024
Response from Cedric Daily on 19 May 2024
We want to thank you for your honest feedback about your recent stay. We apologize to hear that you did not enjoy your stay fully, rest assure on your next trip to Alexandria, VA, we want the opportunity to WOW your next guest experience. Hope to see you soon.

10/10 Excellent

sharon, New Milford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked the cleanliness, ease of parking and excellent breakfast choices.
Stayed 1 night in May 2024
Response from Cedric Daily on 20 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Richard

Travelled with partner
Close to the highway
Stayed 2 nights in May 2024
Response from Cedric Daily on 12 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next visit to Alexandria, VA.

2/10 Terrible

Gifty

Disliked: Property conditions & facilities
Unfriendly staff,had to lay for parking
Stayed 2 nights in May 2024
Response from Cedric Daily on 14 May 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites. We sincerely apologize for the guest experience that occurred during your stay. We wish for a second chance on your next visit to WOW your experience and ensure great satisfaction. We hope to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Ralph, Locust Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person greeting us was great.
Stayed 1 night in May 2024
Response from Cedric Daily on 12 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next visit to Alexandria, VA.

8/10 Good

Hector, tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in May 2024
Response from Cedric Daily on 11 May 2024
Thank you for awesome feedback for your recent stay Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Allan, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay! The room was very clean and spacious. The staff were very friendly and professional. The continental breakfast was excellent. There were a number of places nearby to get food such as Wendy's and Papa John's Pizza etc. There was a fairly major road near the hotel making it very easy to get around.
Stayed 2 nights in Apr 2024
Response from Cedric Daily on 10 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Winny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cedric Daily on 10 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at great price. We chose this hotel when visiting Washington DC and it was a great choice. We left the car at the hotel car park and took Uber to city centre. Room was quiet, clean and comfortable. Service at the front desk was very good, despite having some issues with rooms being ready but they handled it very good.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 9 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Jordan

Stayed 1 night in May 2024

10/10 Excellent

Jessamyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff was great and helpful. Very nice room and they told me that they had a different room for price I paid for other if I wanted to switch out rooms. They helped with parking app as it was paid and not free as ad when I booked it Said. Very personable staff. Would stay here again.
Stayed 3 nights in May 2024
Response from Cedric Daily on 6 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

4/10 Poor

Deona

Travelled with group
Liked: Staff & service
Disliked: Amenities
We been coming here for years and they just started charging $10/night for parking!? They have their own private lot, so it just seems ridiculous after all these years. I found trash in my room, so cleaning was lack luster. Its by a noisy highway, and breakfast food is mediocre at best. There are closer places to the MGM with better amenities. Doubletree is up the street!
Stayed 1 night in May 2024
Response from Cedric Daily on 7 May 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We sincerely apologize for the room cleanliness that occurred during your stay and will sure address it internally to better serve our guests. We wish to for a second chance on your next visit to Alexandria, VA to be your hotel of choice.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cedric Daily on 6 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property at 4:30 and we had to wait 30 minutes for a room to be ready. Staff was wonderful and apologized
Stayed 1 night in Apr 2024
Response from Cedric Daily on 5 May 2024
Thank you for your wonderful review on your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next Vacation to Alexandria, VA.

10/10 Excellent

edward

Stayed 1 night in Apr 2024
Response from Cedric Daily on 25 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing is there are too many dogs.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 5 May 2024
Thank you for your wonderful review on your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next Vacation to Alexandria, VA.

6/10 Okay

Donnetta

Liked: Staff & service
Unfortunately once we going to bed and pull back the covers there was a tooth pick floss thing on the floor under the comforter on the floor. So house keeping could have paid more attention to the details. Not enough toilet paper. And no breakfast options for anyone who doesn’t eat pork. I understand to be able to offer a free breakfast can be expensive but there is not enough options. Otherwise I thought everything was pretty good . Would I say again yes. Just my thoughts
Stayed 1 night in Apr 2024
Response from Cedric Daily on 1 May 2024
Thank you for your honest review about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

4/10 Poor

Carrie

Travelled with family
Disliked: Cleanliness, staff & service
The front desk wasn't very friendly. The bedsheets an bedspread wasn't clean. Had hair and black dots on the bed/
Stayed 1 night in Apr 2024
Response from Cedric Daily on 2 May 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We sincerely apologize about the customer service and room cleanliness issues that you experienced. This is definitely not the norm and we will address internally. We wish for another chance to be your hotel of choice on your next visit.

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Cedric Daily on 1 May 2024
Thank you for your awesome review about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

8/10 Good

Melinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and convenient to where I needed to be in Alexandria. The staff were all very wonderful and helpful. My room was large (2 queen beds). There was a closet with a door, which made it easy to keep my clothes from cluttering up the room. There was also hooks on the wall in the room, which I liked-I could put my clothes for the next day out, and hang my jacket. I also liked the fact that there were lots of microwave meals for sale in the hotel lobby, that you could heat up there, or in the microwave in your room. And they were not horribly overpriced. It it was available, I would have given the hotel 4.5 stars instead of just 4, but that was not available. The reason I didn’t give 5 stars, is because there were a few little things like the outlet in the bathroom-it was so loose, I had to hold the plug of the hairdryer in with one hand and dry with the other. And the noise level from the room above me was very annoying. There was a huge group of middle school students on my floor, and I barely heard a peep, but somehow the noise insulation between floors was lacking. Not a huge deal, but I had really early meetings, and needed sleep. But overall, I was really impressed with the how clean and nice everything was, and how nice the staff was. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Cedric Daily on 2 May 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We will sure be able to address the room maintenance to better serve our guests. We wish to be your hotel of choice on your next visit to Alexandria, VA.

8/10 Good

Anup

Liked: Property conditions & facilities
Good option
Stayed 1 night in Apr 2024
Response from Cedric Daily on 1 May 2024
Thank you for your awesome review about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Renaud, Pompano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cedric Daily on 29 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Senanur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is great for anyone visiting DC. The staff were very kind. The facilities were good and clean. Also, the hot breakfast was great.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 29 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Nelva, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the great work
Stayed 1 night in Apr 2024
Response from Cedric Daily on 29 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton inn and Suites Old Town South. We wish to welcome you back on your next vacation to Alexandria, VA.

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service
My PILLOWS HAD MOLD ALL OVER THEM AND MY MOTHER IN LAW HAD SOMEONE ELES HAIR IN HER BED
Stayed 2 nights in Apr 2024
Response from Cedric Daily on 28 Apr 2024
Thank you for your honest feedback about your recent stay. We sincerely apologize for the room cleanliness issue that occurred during your stay as this not the norm and will be addressed internally to serve our guests better. We wish for a second chance in the future to be your hotel of choice and WOW your guest experience.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Apr 2024
Response from Cedric Daily on 23 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next visit to Alexandria, VA.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy free parking, 24 hour coffee, free breakfast
Stayed 1 night in Apr 2024
Response from Cedric Daily on 23 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next visit to Alexandria, VA.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cedric Daily on 23 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next visit to Alexandria, VA.

4/10 Poor

Nargis

Business traveller
Check in was really painful.. really long line, 1 person working the counter. Took me about an hour to check in. Once I got to the room - I found couple of used towels in the bathroom 😖 hopefully it was just a hectic day but gotta do better.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 20 Apr 2024
Thank you for your honest feeback about your recent stay. It seems that we have fell short of your expectations and have addressed internally to better serve our guests. We wish for another opportunity to serve you on your next visit to Alexandria, Va.

6/10 Okay

Albert

Stayed 1 night in Apr 2024
Response from Cedric Daily on 10 May 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

6/10 Okay

john p

Travelled with partner
Liked: Cleanliness, staff & service, amenities
property difficult to access from highway and side streets.
Stayed 2 nights in Apr 2024
Response from Cedric Daily on 16 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next visit to Alexandria, VA.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite, welcoming, professional and helpful.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 16 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We are glad to hear that you enjoyed your stay and wish to welcome you back on your next visit to Alexandria, VA.

6/10 Okay

Fernando R

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check out morning shower water was very cold. We did not complain because it was close to the check out time of 12 pm. We left without getting showers. First time this has ever happened at a Hampton Inn which is our favorite hotel.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 16 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South. We sincerely apologize for any inconvenience that the shower caused during your stay and since have been corrected. We wish for another opportunity in the future to WOW your guest experience on your next visit to Alexandria, VA.

8/10 Good

Christa

Stayed 1 night in Apr 2024
Response from Cedric Daily on 5 May 2024
Thank you for your wonderful review on your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next Vacation to Alexandria, VA.

10/10 Excellent

Maulana

Stayed 1 night in Apr 2024
Response from Cedric Daily on 2 May 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to be your hotel of choice on your next visit to Alexandria, VA.

8/10 Good

Lauren

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 12 Apr 2024
Thank you for your positive feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We wish to be your hotel of choice on your next visit to Alexandria, VA.

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, good breakfast but no other food service except snacks. Expensive Uber rides to restaurants.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 12 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We wish to be your hotel of choice on your next visit to Alexandria, VA.

2/10 Terrible

Doniece

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not even stay at this hotel due to my not being able to check in until after a certain time. I arrived in DC at about 5 am and was told I could come in anytime. What is the point of a hotel if you can't check in when you arrive? I believe that humans should be allowed to check in whenever and 24 hours start then and there. I hated that I had to suffer financially and did not even get to experience the hotel.
Stayed 1 night in Apr 2024
Response from Cedric Daily on 9 Apr 2024
Thank you for your review.

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel with friendly staff. The hotel is very clean. Would stay again
Stayed 1 night in Apr 2024
Response from Cedric Daily on 9 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We are excited to hear that our staff were able to make a positive impact on your recent stay. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 1 night in Apr 2024
Response from Cedric Daily on 9 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We are excited to hear that our staff were able to make a positive impact on your recent stay. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Haidee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cedric Daily on 9 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We are excited to hear that our staff were able to make a positive impact on your recent stay. We wish to be your hotel of choice on your next visit to Alexandria, VA.

10/10 Excellent

Sherrika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cedric Daily on 9 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We are excited to hear that our staff were able to make a positive impact on your recent stay. We wish to be your hotel of choice on your next visit to Alexandria, VA.

8/10 Good

Olly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice Room and Breakfast
Stayed 1 night in Apr 2024
Response from Cedric Daily on 6 Apr 2024
Thank you for your awesome feedback about your recent stay at the Hampton Inn and Suites Old Town South. We wish to welcome you back on your next travel to Alexandria, VA.

2/10 Terrible

Neesa

Stayed 1 night in Apr 2024
Response from Cedric Daily on 25 Apr 2024
We are sorry to hear that we fell short of your expectations from your last stay with us. This is very disheartening and would love to hear your feedback, feel free to reach out to hotel directly as we will be more than happy to address your last stay.

6/10 Okay

Shawnita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice but stayed on second floor and it was noisy from people upstairs. They have down pillows which I do not like and u can hear a pounding noise from the elevator that kept me awake!!
Stayed 1 night in Mar 2024
Response from Cedric Daily on 3 Apr 2024
Thank you for your honest feedback about your recent stay at the Hampton Inn and Suites Old Town South Alexandria. We wish to welcome you back on your next visit to Alexandria, VA.