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Reviews of Baymont by Wyndham Sullivan

2.5 out of 5
Baymont by Wyndham Sullivan
275 North Service Road West, Sullivan, MO

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1002 reviews" "
Rating 8 - Good. 318 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 93 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Esther, Eau Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Juan

There’s absolutely no way that this is an 8.2 star hotel. 6.5-7 at its best. DO NOT WASTE YOUR MONEY HERE.
Stayed 1 night in May 2024

6/10 Okay

Helen

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 1 night in Apr 2024

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They were renovating rooms on the 1st floor. We were on the 2nd floor and it definitely was showing some wear, but overall it was decent and wasn't too bad. We only stayed a few hours for some sleep after driving in the pouring rain.
Stayed 1 night in Apr 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated between Meramac Caverns and Onondaga Cave, with nice clean pool, breakfast and free wifi. We were very satisfied with our selection.
Stayed 2 nights in Apr 2024

6/10 Okay

Celeste, Grand Rapids

Travelled with partner
Liked: Cleanliness, staff & service
While the staff was very pleasant and our room was reasonably clean, there were several factors that made our stay less than satisfactory. Our room smelled strongly of paint from the painting going on below us, and the bed was uncomfortably firm. We also noticed that the back door of the building could not be properly closed, let alone locked. It was posted as being locked 24/7. One of the hand towels was quite yellowed. The television was mounted near the ceiling, which made viewing uncomfortable. Coffee and juice were available but were terrible. Overall, we felt like there was a lack of attention to details that would have made for a better and more secure guest experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Zack

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great , good temp of water and pool area. My daughter and I really enjoyed. The room was fresh and clean. - The breakfast could use some more options but we did get something put in our bellies. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling so there’s a bit of mess, but check in was a breeze and staff is very friendly. Our room was very clean and love the fact that the windows open to let fresh air in. The pool is awesome! Beds a VERY hard, my husband loved them, I did not. Overall a very nice place… would stay again especially after the remodel is completed
Stayed 1 night in Apr 2024

4/10 Poor

deborah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is under construction. Walls are thin. Run down condition. Needs updating beds wete extremely uncomfortable made noise everytime you moved, we got no sleep
Stayed 1 night in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Amie

Travelled with family
Liked: Cleanliness, staff & service
The smoke detector went off in our at 11pm after we were asleep because the battery needed to be replaced
Stayed 1 night in Mar 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the rooms are spacious and the service is great!
Stayed 1 night in Mar 2024

6/10 Okay

Shelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This location was obviously in the midst of a renovation. The room we were in didn’t match the photos at all. The beds creaked like the front door of a haunted house and had as much give as a block of concrete. The pillows were small, more like the size of a throw pillow. The sofabed cushions were stained and it sagged in the middle when not folded out. That said, the hotel itself was tidy and the staff was extremely polite. Hopefully, the reno will include new mattresses and furniture updates.
Stayed 1 night in Mar 2024

10/10 Excellent

NATASHIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hot tub steps need to have some sort of grip on the steps or not be slanted i fell nd hurt my ankle really bad
Stayed 1 night in Mar 2024

4/10 Poor

michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel was in need of many repairs and cracks and holes in shower. Pictures did not match what I reserved . When hotels are put in a group rating I expect someone is checking that they are ok ? Very disappointed
Stayed 1 night in Jan 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
FCC oof was horrible and so was the bed
Stayed 5 nights in Feb 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Beds
Stayed 1 night in Feb 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and dated. Not the cleanest. I would skip this hotel!
Stayed 1 night in Feb 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Angie

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were not available as advertised. Hotel was junk, breakfast was crap. Extremely dissapointed in what we got considering high price.
Stayed 1 night in Feb 2024

2/10 Terrible

Dane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel for me and my nephew. I booked because they had an indoor pool and hot tub where he could swim and i could relax in the hot tub. When we got there the entire hotel was being worked on. The pool was closed for painting. The smell of paint permeated theoughput the entire hotel. There were holes in the sheets and dirt stains. The beds were very uncomfortable and noisy. Overall it was not a good stay and my nephew who is onlyv11 was very disappointed. Hotels please let the booking agencies know when you are renovating and when pools are closed.
Stayed 1 night in Jan 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have healthier choices
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Karen

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This place was super clean and cozy. No hotel stale odor. From the room to elevator to lobby, place was perfect. Great selection for breakfast. Clean dining. I will definitely stay here again.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate and Comfortable
This hotel stay was peaceful, clean, and very comfortable. It was immaculate; probably the cleanest hotel room I've been in this past decade. The staff was kind and courteous. Very comfortable mattresses.
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great deal. Big rooms. Not really a breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Christine

Stayed 1 night in Dec 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Our room was clean, but the bathroom space was tiny and the bed was very uncomfortable. The hotel itself seemed to be in good condition, but the area around it is pretty rough.
Stayed 1 night in Dec 2023

10/10 Excellent

Alberto

Stayed 1 night in Dec 2023

8/10 Good

RONALD

Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smells fantastic the minute you walk on the door. Staff is friendly and knowledgeable. We were a same day reservation and I was so happy that they were considerate putting us on the 3rd floor away from traffic noise. Much appreciated as I am a light sleeper.
Stayed 1 night in Dec 2023

8/10 Good

Kathy

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Our bathroom was dirty, the floor had dirt in the corner and on the floor and the bathtub was black on the bottom. A magic eraser could clean this up. The room was nice but the carpet was old and worn.
Stayed 1 night in Dec 2023

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad places to stay!
Easy to find, clean hotel. The breakfast wasnt bad at all! Lots of choices
Stayed 1 night in Oct 2023

6/10 Okay

Stacey, Ludlow

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The front desk, breakfast, and pool area was very nice. The room itself needs attention. The tub was very dirty and needs to be resurfaced, there was urine on the back of the toilet near the screws and tabs not property cleaned, the furniture is old pressboard and falling apart. Sheets were clean.
Stayed 1 night in Dec 2023

6/10 Okay

Edward

The bed was God awful….hard and lumpy. Previous person left a pizza, but wasn’t cleaned out of the fridge. The carpet could use some shampooing throughout. Hot tub was ok not very hot. Bottomline….No more Baymont Hotel for me.
Stayed 1 night in Dec 2023

10/10 Excellent

Latisha

Stayed 1 night in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel staff was awesome. The rooms are pretty clean in both. The coffee pot was definitely in need of an update because they are old, stained, and the filter basket could use a major cleaning. The area outside is nice enough with plenty of shopping and food places across the interstate. As for the room the bed was my biggest disappointment. It was like sleeping on a concrete block After driving for 8 hours I could only get 4 hrs sleep because of my vack
Stayed 1 night in Dec 2023

8/10 Good

Craig

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms!
Stayed 1 night in Nov 2023

6/10 Okay

Jennifer

Travelled with family
Beds were uncomfortable.
Stayed 1 night in Nov 2023

6/10 Okay

Kathleen

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Business traveller
Stayed 3 nights in Nov 2023