"EXCELLENT, EXCELLENT, EXCELLENT!!!!!"
Our recent(7/18-7/26) one week stay in this hotel was absolutely excellent! The staff was very attentive, friendly, professional and totally accomodating to our family which included one very elderly and handicapped person. Zak, Sameer, Joe, Yvette,Gabriella, Cristabel, Myra,Miriam and 3rd floor housekeeping staff were especially friendly and attentive to our needs. Zak, even fixed a ladies dress belt for me.....things they don't teach you in hotel school! Yvette was an absolute sweetheart with my (91) year old mother. I cannot say enough good things about Cristabel...her service and charm have no comparison! Our room was very spacious and comfortable. Our requests for additonal coffee packets,shower caps, toilet paper,towels,blankets were promptly and courteously provided. The value and service provided was amazing! This is a very clean hotel....indoors and outdoors. The complimentary breakfast food was very delicious and always fresh....although the coffee was a bit strong for our taste. The mini muffins and breakfast sandwiches are especially delicious. The orange juice was fresh squeezed and Ms.Cristabel even prepared a sandwich without ham for a guest that requested it! Ms.Yvette kept an eye out on a teenager staying up all night(without his parents knowledge) in the Internet & dinning room area. You simply can not go wrong staying at this Hyatt Hotel......their staff is TOTALLY AMAZING !!!
Traveller from Houston, Texas