2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Warsaw Marriott Hotel

5 out of 5
Warsaw Marriott Hotel
Aleje Jerozolimskie 65-79, Warsaw, Masovia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1008 reviews" "
Rating 8 - Good. 248 out of 1008 reviews" "
Rating 6 - Okay. 73 out of 1008 reviews" "
Rating 4 - Poor. 16 out of 1008 reviews" "
Rating 2 - Terrible. 20 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Travelled with group
Liked: Staff & service
Nice view and good area. They didn't tell us there was t a gym available until we got there. Also finger prints all over the window In the room and looks like it needs to be updated
Stayed 2 nights in Mar 2024
Response from Beata on 26 Mar 2024
Dear Guest,Thank you for choosing Warsaw Marriott Hotel for the stay. We are very sorry that our swimming pool is under the renovation now. For the hotel guest we can propose to use the pool in the city and we can also pay for the drive way by the taxi. In the hotel we have only temporary gym available for the guests located on the second floor. All your comments are very important for us and we will share them with the management team. I hope you will give us another chance to host you. Warsaw Marriott TeamAt Your Service Agent

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Front Office Team on 19 Mar 2024
Dear Guest,It was our pleasure to host You during the stay at Warsaw Marriott hotel. Thank You very much for Your opinion about hotel services. Our job is to satisfy our Guests. Thank You. Hope to host You soon again.Best regards

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good service.
Stayed 1 night in Mar 2024
Response from Warsaw Marriott on 18 Mar 2024
Thank you for staying with us!

8/10 Good

Marta

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and neat. The Downtown view was beautiful during the day and night. Overall great stay.
Stayed 1 night in Mar 2024
Response from Warsaw Marriott on 13 Mar 2024
Thank you for staying with us!

8/10 Good

ANATOLIY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Office Team on 26 Feb 2024
Dear Guest,Thank You for finding time to rate our services.Hope to see You soon again to improve Your opinion about the hotel and hotel staff.Best regards

10/10 Excellent

Andrzej

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the city center
Stayed 1 night in Dec 2023
Response from Warsaw Marriott on 16 Jan 2024
Thank you for staying with us!

10/10 Excellent

Nadhmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You won’t regret if you stay at hotel Marriott Warsaw centrum, the staff are very decent & professionals. Regarding the location, it’s located in the heart of Warsaw. Few minutes to Warsaw Railway station and Zlote Trasy shopping mall. I have stayed actually several times in this hotel.
Stayed 3 nights in Dec 2023
Response from Front Office Team on 17 Dec 2023
Thank you very much for your words of appreciation Mr. Nadhmi.Have a very nice week,Looking forward to hosting you again whenever your travel plans will bring you to Warsaw again.

6/10 Okay

william

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Front Office Team on 17 Dec 2023
Thank you very much for your words of appreciation Mr. William.Have a very nice week,Every day we do our best to improve our service . Looking forward to hosting you again whenever your travel plans will bring you to Warsaw again.

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Warsaw Marriott on 9 Dec 2023
Thank you for staying with us!

10/10 Excellent

Julija

Stayed 2 nights in Nov 2023
Response from Front Desk Team on 7 Dec 2023
Dear Madam,Thank you for your opinion about Warsaw Marriott hotel, our services and location and people working at the hotel.It was a great pleasure to read it.We hope to see you soon with us again, we will do our best to satisfy you once again.Best regards

4/10 Poor

Justin

Disliked: Staff & service
Stayed 5 nights in Nov 2023
Response from Warsaw Marriott on 6 Dec 2023
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you could share what inconveniences you experienced during your stay we would be able to report them to the appropriate leadership teams to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Once again, accept our earnest apology.Sincerely, Warsaw Marriott Team

2/10 Terrible

mordchai

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Warsaw Marriott on 6 Dec 2023
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you could share what inconveniences you experienced during your stay we would be able to report them to the appropriate leadership teams to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Once again, accept our earnest apology.Sincerely, Warsaw Marriott Team

8/10 Good

Christos

Stayed 3 nights in Nov 2023
Response from Warsaw Marriott on 28 Dec 2023
Thank you for staying with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, luscious breakfast
I was offered an ungraded to a room with city view. It was more than my expectation. The breakfast buffet was abundant and bountiful. It has a good spread of bakery products and fresh and hot items. The croissant was simply irresistible.
Stayed 1 night in Nov 2023
Response from Warsaw Marriott on 22 Nov 2023
Thank you for staying with us!

6/10 Okay

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Pros and cons
Pros: Front desk support was great. Cleaning ladies were super accommodating Pool area was great. Room views are great. 40th floor wonderful. Cons: #1 Netflix on TV doesn't work, terrible TVconnection with YouTube on TV that keeps lagging a minute every five. #2 Bathroom drain clogged up the whole stay #3 In room service messed up. Said it will be an hour wait , called 1.5 later to find out the order was never given to the kitchen, they made a pizza in ten minutes and it was terrible eat. #4 gym equipment is just bad
Stayed 1 night in Nov 2023
Response from Warsaw Marriott on 20 Nov 2023
Dear Guest,Thank you for taking time to share your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with the Managers of the appropriate departments so that they look into the case.Best regards,Warsaw Marriott Team

8/10 Good

Anthony

Stayed 3 nights in Nov 2023
Response from Warsaw Marriott on 6 Dec 2023
Thank you for staying with us!

8/10 Good

Igor

Stayed 1 night in Nov 2023
Response from Warsaw Marriott on 13 Nov 2023
Thank you for staying with us!

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Warsaw Marriott Team on 5 Nov 2023
Dear Dave, thank you for your review. We hope to host you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Warsaw Marriott on 4 Nov 2023
Thank you for staying with us!

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Warsaw Marriott on 4 Nov 2023
Thank you for staying with us!

4/10 Poor

Chad

Business traveller
Disliked: Property conditions & facilities
Meh
The hotel is incredibly dated and not a true 5 star. Good location but that’s about it.
Stayed 1 night in Oct 2023
Response from Warsaw Marriott Team on 24 Oct 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the appropriate hotel leadership teams.We realize that time has an impact on everything in our lives, so we are glad to inform our guests that the renovation project of the hotel interior is being performed at the moment.Once again, accept our earnest apology.Sincerely, Warsaw Marriott Team

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2023
Response from Warsaw Marriott on 11 Oct 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you could share what inconveniences you experienced during your stay we would be able to report them to the appropriate leadership teams to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future. Best regards,Warsaw Marriott Team

8/10 Good

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great overall. Very helpful and polite waiting staff in the restaurant. A few of reception staff not very helpful. My number one choice hotel for Warsaw for location not to mention the in house casino if you want to try your luck.
Stayed 2 nights in Oct 2023
Response from Warsaw Marriott Team on 13 Oct 2023
Dear Guest,Thank you for taking time and share your experience with us. We apologize for some inconveniences you had during your stay.Your opinion has been shared with the Manager of the Reception so that he will look into this case.Best regards,Warsaw Marriott Team

10/10 Excellent

SANGHOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Warsaw Marriott on 1 Nov 2023
Thank you for staying with us!

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location,very clean & very quiet, loved it all !
Stayed 1 night in Oct 2023
Response from Warsaw Marriott team on 8 Oct 2023
Thank you for staying with us!

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Warsaw Marriott Team on 5 Oct 2023
Thank you for staying with us!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room service, bar and cafe.
Stayed 5 nights in Sep 2023
Response from Front Office Team on 1 Oct 2023
Dear Guest,Thank you for choosing Warsaw Marriott hotel. We are happy that we met your expectations and you left the hotel satisfied. It was our pleasure to host you. Thank you for your positive feedback.Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Office Team on 26 Sept 2023
Dear Guest, Thank you very much for a very positive assessment of your stay at Warsaw Marriott hotel. It was a great pleasure to host you with us.Hope to see you soon againBest regards

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Front Office Team on 26 Sept 2023
Dear Guest,thank you very much for your very nice, positive opinion about the hotel, staff and services. You are always very welcome at our property. Hope to see you soon again.Best regards

4/10 Poor

Joette

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Office Team on 26 Sept 2023
Dear Guest,We feel sorry that we did not meet your expectations. Please specify your comments so we can improve our services for you and all hotel Guests. We hope to satisfy you next time.Best regards

10/10 Excellent

Kazue

Liked: Cleanliness, staff & service, property conditions & facilities
View of the city
Stayed 1 night in Sep 2023
Response from Warsaw Marriott on 26 Sept 2023
Thank you for staying with us!

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Warsaw Marriott on 24 Sept 2023
Thank you for staying with us!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Warsaw Marriott on 21 Sept 2023
Thank you for staying with us!

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice rooms, breakfast for the kings! It’s located in the center of the city, close to all kinds of shopping and dining places.
Stayed 2 nights in Jul 2023
Response from Warsaw Marriott on 19 Sept 2023
Thank you for staying with us!

10/10 Excellent

eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to nice restaurants, coffee shops and Zlote Terasy shopping mall, great transportation options, it was very easy to move around the city The room was very clean and quiet, friendly and helpful hotel staff I will definitely go back
Stayed 3 nights in Sep 2023
Response from Warsaw Marriott on 17 Sept 2023
Thank you for staying with us!

10/10 Excellent

ayelet

Stayed 5 nights in Sep 2023
Response from Warsaw Marriott on 19 Sept 2023
Thank you for staying with us!

10/10 Excellent

Tetyana

Stayed 1 night in Sep 2023
Response from Warsaw Marriott hotel on 5 Oct 2023
Thank you for staying with us!

10/10 Excellent

Wojciech

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2023
Response from Warsaw Marriott on 10 Sept 2023
Thank you for staying with us!

10/10 Excellent

Winnie

Stayed 2 nights in Sep 2023
Response from Front Office Team on 1 Oct 2023
Dear Guest,Thank you very much for your feedback. We feel happy that you left the hotel satisfied and we met your expectations. It was our pleasure to host you. Thank you for choosing Warsaw Marriott hotel.Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Ok
Stayed 1 night in Sep 2023
Response from Agnieszka on 6 Sept 2023
Thank you for your responce

4/10 Poor

yocheved

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Warsaw Marriott on 8 Sept 2023
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you could share what inconveniences you experienced during your stay we would be able to report them to the appropriate leadership teams to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Once again, accept our earnest apology.Sincerely, Warsaw Marriott team

8/10 Good

Sara, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Warsaw Marriott on 5 Sept 2023
Thank you for staying with us!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and meets all expectations. We did have a rude European yell at us at the pool, but that isn’t the hotel’s fault, and to their credit, the life guard witnessing this was very calm and diplomatic when handling the situation. Hotel was located very close to the Central train station and plenty of restaurants and mini-marts (incase you don’t want to pay the hotel’s high prices for drinks and snacks). We really enjoyed our 2 night stay.
Stayed 2 nights in Aug 2023
Response from Warsaw Marriott on 5 Sept 2023
Thank you for staying with us!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Just be aware if you use a taxi, be sure to use a licensed taxi. Damaen is fabulous. The hotel got him for us.
Stayed 1 night in Aug 2023
Response from Warsaw Marriott Team on 3 Sept 2023
Dear Diane, thank you for your kind review! See you soon, best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Marriott Hotel is an iconic building in Warsaw. We were lucky to be put in a double room with the view of the Palace of Culture - it was fantastic. Breakfast was great, it had a large variety, with surprisingly a lot of people. The hotel is 5 stars and we will come back again.
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 28 Aug 2023
Dear Guest,It was our pleasure to host you and hope to host you in the future. Thank you for your great opinion. We are very pleased that you enjoyed your stay at Warsaw Marriott hotel.

10/10 Excellent

ruti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Excellent breakfast Friendly staff
Stayed 2 nights in Aug 2023
Response from Front Desk Manager on 28 Aug 2023
Dear Guest,We are happy that you enjoyed your stay at Warsaw Marriott hotel. It was our pleasure to host you. Hope to see you soon again.Best regards

10/10 Excellent

LEONID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Warsaw Marriott on 29 Aug 2023
Thank you for your positive review!

10/10 Excellent

al

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx to Olga at the front and all staff were great
Stayed 3 nights in Aug 2023
Response from Front Desk Manager on 28 Aug 2023
Thank you, we appreciated your voice

8/10 Good

GUILLAUME, ALISO VIEJO

Stayed 2 nights in Aug 2023
Response from Warsaw Marriott on 2 Sept 2023
Thank you for staying with us!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Warsaw Marriott on 16 Aug 2023
Thank you for your positive review!