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Reviews of Radisson Blu Sobieski Hotel

4 out of 5
Radisson Blu Sobieski Hotel
Plac Artura Zawiszy 1, Warsaw, Masovia

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valentyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a door to the garden with no balcony, but still - the source of fresh air.
Stayed 2 nights in Apr 2024
Response from Norbert Polak Senior Receptionist on 12 Apr 2024
Dear Valentyna,Thank you for your positive feedback, we highly appreciate it! I hope we will see you again!Kind Regards, Norbert Polak - Senior Receptionist

10/10 Excellent

Agnieszka R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly staff, quiet - overlooking garden side though. Home away from home!
Stayed 8 nights in Apr 2024
Response from kind regards, Monika Reshef - Senior Guest Relatio on 10 Apr 2024
Dear Agnieszka,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to have a very convenient location, friendly staff, and a peaceful atmosphere. We're glad to know that you felt at home during your stay.

10/10 Excellent

Oleksandr

Stayed 3 nights in Mar 2024
Response from Norbert Polak Senior Receptionist on 8 Apr 2024
Dear Oleksandr,Thank you for sharing your 5/5 review with us and we will be very happy to have the opportunity to welcome you back soon!Best Regards,Norbert Polak - Senior Receptionist

10/10 Excellent

Aleksander, Chicago

Liked: Cleanliness, staff & service
Large room, AMAZING breakfast. Carpet was clean but somewhat stained. Probably could use deep clean or replacement.
Stayed 1 night in Feb 2024
Response from Monika Reshef Senior Guest Relation Agent on 13 Feb 2024
Dear Alexander,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our amazing breakfast. We appreciate your observation regarding the carpet and we apologize for any inconvenience caused. Your feedback is invaluable, and we will certainly address this concern promptly.We hope to have the opportunity to welcome you back for another enjoyable stay and thank you for choosing our hotel.Best regards,

8/10 Good

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Monika Reshef Senior Guest Relation Agent on 18 Dec 2023
Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

8/10 Good

Narendra

Stayed 3 nights in Dec 2023
Response from Norbert Polak Senior Receptionist on 26 Jan 2024
Dear Narendra,Thank you very much for your recent stay in Radisson Blu Sobieski and for your comment. It is much appreciated!Regards, Norbert Polak Front Office Team.

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Monika Reshef Senior Guest Relation Agent on 18 Dec 2023
Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Norbert Polak Senior Receptionist on 14 Dec 2023
Dear Janine Astor,First of all, than you for taking your time to leave us your valuable review. We are really glad than your stay in Radisson Blu Sobieski was memorable and we can't wait until you will come back again!Best Regards,

10/10 Excellent

Orkun Tolga

Stayed 1 night in Nov 2023
Response from Norbert Polak Senior Receptionist on 14 Nov 2023
Dear Mrs. TolgaFirst of all, thank you very much for your time to leave us such a valuable feedback. We are really glad that the time spent with Us brought you so much satisfaction.We hope that we will have an opportunity to welcome you back in Radisson Blu Sobieski!Kind regards,

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A minor inconvenient upon check-in and room assignment, but a manager solved the problem promptly, we were satisfied and enjoyed the rest of our stay at the Radisson Blu
Stayed 3 nights in Oct 2023
Response from Natalia - Assistant Front Office Manager on 4 Nov 2023
Dear Jorge,thank you very much for your recent stay in Radisson Blu Sobieski and for your comment. It is much appreciated! We hope to welcome you back in Radisson Blu Sobieski!Regards, Natalia - Assistant Front Office Manager

10/10 Excellent

david

Business traveller
Liked: Cleanliness, room comfort
Ideal for tram transport , close to shops
Stayed 3 nights in Oct 2023
Response from Monika Reshef Senior Guest Relation Agent on 17 Oct 2023
Dear David,Thank you very much for your top review. We are so happy to see you enjoyed your stay with us. We are very pleased to hear that you have enjoyed the wonderful location of our hotel, one of the greatest advantages we offer.We look forward to welcoming you back.Best regards,

6/10 Okay

Dana

Stayed 1 night in Oct 2023
Response from Norbert Polak Senior Receptionist on 29 Oct 2023
Warm Greetings from Radisson Blu Sobieski! Thank you for your time and giving us your feedback & we are looking forward to welcome you back in Radisson Blu Sobieski.

10/10 Excellent

Su, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2023
Response from Monika Reshef Senior Guest Relation Agent on 3 Oct 2023
Dear Su,Thank you for your feedback and for taking the time to write about your experience. We are delighted that our helpful staff were able to impress you and will forward your praise directly to our employees.Kind regards,

10/10 Excellent

Su, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Norbert Polak Senior Receptionist on 23 Sept 2023
Dear Su,Warm Greetings from Radisson Blu Sobieski! Thank you for your time and giving us your valuable feedback. We are looking forward to welcome you back in Radisson Blu Sobieski, Warsaw.Best Regards,

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Monika Reshef Senior Guest Relation Agent on 11 Oct 2023
Dear David,Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

8/10 Good

Janusz

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2023
Response from Norbert Polak Starszy Recepcjonista on 9 Sept 2023
Szanowny Panie Januszu,Pozdrawiamy z Radisson Blu Sobieski! Bardzo dziękujemy za zostawioną opinię.Cieszymy się, że pobyt był udany i mamy nadzieję, że zobaczymy się ponownie.Do zobaczenia,

10/10 Excellent

Miroslaw, Norwalk

Stayed 1 night in Aug 2023
Response from Monika Reshef Senior Guest Relation Agent on 25 Aug 2023
Panie Mirosławie,Dziękujemy za wystawienie oceny. Cieszymy się, że pobyt spełnił Pana oczekiwania. Zapraszamy ponownie!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Monika Reshef Senior Guest Relation Agent on 25 Aug 2023
Dear Guest,Thank you very much for rating. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

8/10 Good

warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, nust a little far from anything.
Stayed 2 nights in Aug 2023
Response from Monika Reshef Senior Guest Relation Agent on 23 Aug 2023
Dear Warren,Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay. Our Hotel is located 10 minutes walking from city centre, 5 minutes from central Station and 20 min driving from the airport. Really sorry you did not find the location convenient to your needs.We are looking forward to have an opportunity to serve you again in the future!With kind regards,

8/10 Good

Peteris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Monika Reshef - Senior Guest Relation Agent on 1 Aug 2023
Dear Peteris,Thank you very much for taking the time to provide your rating. . We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

6/10 Okay

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Parking for guest should be free.
Stayed 1 night in Jul 2023
Response from Monika Reshef Senior Guest Relation Agent on 21 Jul 2023
Dear Pawel,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Sobieski Hotel, Warsaw. Let us kindly inform you that the price range for parking represented at our hotel doesn't go beyond the avarege price in city centre Warsaw. However I hope that you were satisfied with a rest aspects of the stay. Thank you again for sharing your experience and see you again soon!Kind regards,

10/10 Excellent

Arkadiusz

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good and steady...
Stayed 1 night in Jul 2023
Response from Monika Reshef Senior Guest Relation Agent on 21 Jul 2023
Dear Arkadiusz,Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

6/10 Okay

Frederick

Stayed 1 night in Jul 2023
Response from Monika Reshef Senior Guest Relation Agent on 1 Aug 2023
Dear Frederick,Thank you for taking the time to provide us a rating. We are happy that you have chosen us while staying in Warsaw, we would love to know what happened during your stay. Would you be so kind to give us some more details so we can do a proper follow-up with our team to avoid future incidents? Thank you very much and kind regards,

4/10 Poor

Monty

Stayed 3 nights in Jul 2023
Response from Monika Reshef Senior Guest Relation Agent on 1 Aug 2023
Dear Monty,Thank you for taking the time to provide us a rating. We are happy that you have chosen us while staying in Warsaw, we would love to know what happened during your stay. Would you be so kind to give us some more details so we can do a proper follow-up with our team to avoid future incidents? Thank you very much and kind regards,

10/10 Excellent

Chaya B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was a beautiful accommodation for our short stop in Warsaw
Stayed 1 night in Jun 2023
Response from Monika Reshef Senior Guest Relation Agent on 23 Jun 2023
Dear Chaya,Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, but the pillows: old and flat. Please get some new ones!
Stayed 3 nights in May 2023
Response from Monika Reshef Senior Guest Relation Agent on 30 May 2023
Dear Javier,Thank you for sharing your opinion about your recent stay at the Radisson Blu Sobieski hotel. I have shared your feedback with our Housekeeping Manager team who will review this and take appropriate action. We hope that on your next visit we will manage to improve on the above-mentioned issue. Thank you again for sharing your experience and see you again soon!

10/10 Excellent

Ryman Alvin

Stayed 2 nights in Apr 2023
Response from Monika Reshef Senior Guest Relation Agent on 29 May 2023
Dear Ryman,Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

8/10 Good

Galina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Monika Reshef Senior Guest Relation Agent on 29 May 2023
Dear Galina,Thank you very much for taking the time to provide your feedback and rating. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

10/10 Excellent

ARTSEM, Glendale Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place👍
Response from Monika Reshef Senior Guest Relation Agent on 30 Mar 2023
Dear Artsem,Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

8/10 Good

Jegarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Monika Reshef Senior Guest Relation Agent on 30 Mar 2023
Dear Jegarajan,Thank you again for sharing your rating, and we hope your next visit will be as pleasant as the previous one.Kind regards

8/10 Good

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Monika Reshef Senior Guest Relation Agent on 3 Mar 2023
Panie Marku,Serdecznie dziękujemy za wystawienie opinii. Cieszymy się, że spełniliśmy Pana oczekiwania.Zapraszamy ponownie!

8/10 Good

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Monika Reshef Senior Guest Relation Agent on 21 Feb 2023
Panie Marku, Dziękujemy za wystawienie wysokiej oceny.Mamy nadzieję iż wybierze Pan ponownie nasz hotel w czasie następnej wizyty w Warszawie.Z pozdrowieniami

10/10 Excellent

David

Stayed 1 night in Jan 2023
Response from Radisson Blu Sobieski Team. on 5 Feb 2023
Thank you for your stay and for nice review! We will be very happy if you will return to us in near future. Regards

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was up to its standards. The only annoying thing was that the loft wasn’t working without the room key, and the room key never worked in the lift! We had to change keys twice in 2 days.
Stayed 2 nights in Jan 2023
Response from Pawel Syta on 26 Jan 2023
Greetings,Thank you for writing to us. We are pleased to hear that you enjoyed your stay at our Hotel. Room key requirement for the loft is a security measure and it is for guest safety. Key malfunction sometimes happens when the card becomes demagnetized. I hope we will have pleasure to see you again at our hotel. Best regards,Pawel SytaReception

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very responsive and good. Location was very good as well....Breakfast was amazing and more than worth the price. Any issues/questions were addressed immediately-I requested "no tub, shower only" and I did not get this or I would give them a 10/10.
Stayed 7 nights in Dec 2022
Response from Monika Reshef Senior Guest Relation Agent on 31 Dec 2022
Dear Kyle,Thank you very much for your positive review and nice feedback about your recent stay with us. Looking forward to welcome you soon againMonika ReshefSenior Guest Relation Agent

10/10 Excellent

Oksana

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was jnable to find the booking, as per our conversation with your helpdesk it should have been changed to nov 14-15. But it was not apparently. So my guest had to pay for new booking at premise.
Stayed 1 night in Nov 2022
Response from Monika Reshef Senior Guest Relation Agent on 17 Nov 2022
Dear Nadiia,We are very sorry for misunderstandig.Your reservation was fully prepaid so it was not posiblle to modify dates.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind regards

10/10 Excellent

MAX

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star stay at Warsaw
very nice hotel and right in the city centre.
Stayed 2 nights in Nov 2022
Response from Monika Reshef Senior Guest Relation Agent on 14 Nov 2022
Thank you very much for your top review. We are so happy to see you enjoyed your stay with usWe look forward to welcoming you back.Best regards,

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Good friendly service,breakfast was really good 👍….would stay again
Stayed 2 nights in Sep 2022
Response from Radisson Blu Sobieski on 23 Oct 2022
Thank you very much for your recent stay in Radisson Blu Sobieski and for your comment. It is much appreciated and help us in our efforts to provide our guests with the highest level of service.

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
3 STAR
LONG Q FOR CHECKIN, THOUGH THEY were nice in giving me extended late checkout, it is not radisson Blue quality, but old hotel
Stayed 1 night in Sep 2022
Response from Radisson Blu Sobieski on 23 Oct 2022
Thank you for your stay and for nice review! We will be very happy if you will return to us in near future. Regards, Radisson Blu Sobieski Team.

6/10 Okay

Christopher

Liked: Property conditions & facilities
Disliked: Staff & service
Public areas not cleaned well, carpets filthy, some staff abrupt and unhelpful, checkin extremely slow and inefficiently managed. “It’s a busy period” is an admission of failure, not an excuse.
Stayed 4 nights in Aug 2022
Response from Radisson Blu Sobieski on 23 Oct 2022
Your opinion is important to us and thanks to it we know in what areas there is room for improvement. Thanks again and hope to see you again soon!

6/10 Okay

Ethan

Liked: Cleanliness, amenities
Stayed 6 nights in Aug 2022

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Oscar

Disliked: Cleanliness, staff & service
Bug infestation.
The first day I got there, walked into my room and the ceiling and windows were crawling with bugs. At least 100! I called reception to change my room, I stayed calm and no attitude. The receptionist told me they will not change my room and send someone to clean it right away and wait. I waited two hours in this room! Scared they’d start falling on me or my suitcases. Finally someone arrived and said it’s bad! Radio reception to tell them how bad it really was. They finally decided to change me from the room and offered me nothing. They actually down graded my room. I was extremely disappointed with this hotel. I go to Poland a lot and will never stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2022

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Staf is rude.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sergei

Stayed 3 nights in Aug 2022

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for transportation.
Stayed 3 nights in Jul 2022
Response from Katarzyna on 21 Jul 2022
Dear Michael, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed stay in our hotel. We look forward to your next stay.

6/10 Okay

Iain

Stayed 1 night in Jul 2022

4/10 Poor

Janusz

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2022