Bar (on property)

Reviews of Radisson Collection Hotel, Warsaw

5 out of 5
Radisson Collection Hotel, Warsaw
Grzybowska 24, Warsaw, Masovia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 377 out of 533 reviews" "
Rating 8 - Good. 123 out of 533 reviews" "
Rating 6 - Okay. 18 out of 533 reviews" "
Rating 4 - Poor. 7 out of 533 reviews" "
Rating 2 - Terrible. 8 out of 533 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend.
Stayed 1 night in Apr 2024
Response from Guest Relations Representative on 9 Apr 2024
Dear Adele,Thank you for your recommendation! If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We appreciate your support and hope to welcome you back again soon!Best Regards,Vitaliya

10/10 Excellent

Keith

Travelled with partner
Liked: Amenities
All very pleasant..lovely hotel...friendly staff...great pool
Stayed 1 night in Apr 2024
Response from Guest Relations Representative on 9 Apr 2024
Dear Keith,Thank you for your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. It's wonderful to know that you found our hotel lovely and our staff friendly. We're also glad you enjoyed our great pool facilities. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Vitaliya

10/10 Excellent

IVAN

Stayed 3 nights in Mar 2024
Response from Guest Relations Representative on 27 Mar 2024
Dear Ivan,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Marcin, lodz

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations Representative on 23 Jan 2024
Dear Marcin,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Yauheniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations Representative on 14 Jan 2024
Dear Yauheniya,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Maria

Travelled with family
Amazing stay!
We booked a one night stay at Radisson Collection as part of our longer trip around Europe. From the check in to check out experience, I am struggling to find a fault. The hotel is conveniently located, walking distance to old town and short drive to the airport. The rooms are spacious and comfortable, the service was impeccable throughout. Children play area at breakfast a lovely touch with delicious foods to accompany this. We took advantage of the swimming pool which wasn’t busy at all also. Highly recommended.
Stayed 1 night in Dec 2023
Response from Guest Relations Representative on 10 Jan 2024
Dear Maria,Thank you for taking the time to share your positive experience at Radisson Collection during your recent stay. We are thrilled to learn that from check-in to check-out, your visit was enjoyable and exceeded your expectations.It's wonderful to hear that you found our hotel conveniently located, making it easy to explore the old town and providing a short drive to the airport. We aim to offer a comfortable and spacious environment for our guests, and we're glad to know that you enjoyed the room.We are pleased that you appreciated the impeccable service provided by our team members. Creating a welcoming and attentive atmosphere is one of our top priorities.It's great to hear that you and your family enjoyed the children's play area at breakfast and took advantage of the swimming pool without it being too crowded. We strive to provide a variety of amenities to cater to our guests' needs.Thank you for highly recommending Radisson Collection. We sincerely appreciate your positive feedback, and we hope to welcome you back for another memorable stay in the future.Best regards,Vitaliya

10/10 Excellent

Loretta S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here again and again
We had a wonderful stay, I would recommend this to anyone traveling to Warsaw. It was raining and we did not have an umbrella, the concierge made sure we had one before we left the hotel. Breakfast was a treat every morning!
Stayed 3 nights in Oct 2023
Response from Guest Relations Representative on 13 Dec 2023
Dear Loretta,Thank you for sharing your wonderful experience with us! We're delighted to hear that you had a pleasant stay and that our concierge team was able to assist you with an umbrella, ensuring your comfort even in the rain. It's great to know that you enjoyed the breakfast treats each morning.Your recommendation means a lot to us, and we appreciate your kind words. Should your travels bring you back to Warsaw, we look forward to welcoming you once again for another enjoyable stay.Best Regards,Vitaliya

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Radisson Collection is by far the best 5 star hotel in Warsaw. I just keep going back there.
Stayed 1 night in Dec 2023
Response from Guest Relations Representative on 13 Dec 2023
Dear Jerzy,Thank you so much for your kind words and continued loyalty. We're thrilled to be your preferred choice in Warsaw, and we appreciate your recognition as the best 5-star hotel in the city. Our team is dedicated to providing exceptional service, and we're delighted that you've consistently had positive experiences with us.If there's anything specific you love about your stays or if there's anything we can do to make your future visits even more enjoyable, please let us know. We look forward to welcoming you back for many more memorable stays at Radisson Collection Hotel, Warsaw.Warm regards,Vitaliya

8/10 Good

Pablo

Stayed 2 nights in Dec 2023
Response from Guest Relations Representative on 2 Jan 2024
Dear Pablo,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

grzegorz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Guest Relations Representative on 1 Dec 2023
Szanowny Panie Grzegorzu,Dziękujemy bardzo za wspaniałą recenzję i za czas poświęcony na podzielenie się z nami swoimi wrażeniami z wizyty w hotelu Radisson Collection w Warszawie. Jest nam niezmiernie miło,
że jest Pan zadowolony z pobytu w naszym hotelu. Mam nadzieję, że będziemy mieli przyjemność gościć Pana ponownie przy okazji kolejnych przyjazdów do Warszawy. Z wyrazami szacunku,Vitaliya

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Guest Relations Representative on 20 Dec 2023
Dear Peter,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

6/10 Okay

Ewelina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relations Representative on 19 Nov 2023
Dear Ewelina,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

James Wilson White

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Guest Relations Representative on 10 Nov 2023
Dear James,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel has a great atmosphere, friendly and professional personnel. The rooms are clean and fresh.
Stayed 2 nights in Oct 2023
Response from Guest Relations Representative on 6 Nov 2023
Dear Olena,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Representative on 1 Nov 2023
Szanowny Panie Marcinie,Dziękujemy bardzo za wspaniałą recenzję i za czas poświęcony na podzielenie się z nami swoimi wrażeniami z wizyty w hotelu Radisson Collection w Warszawie. Jest nam niezmiernie miło,
że jest Pan zadowolony z pobytu w naszym hotelu. Mam nadzieję, że będziemy mieli przyjemność gościć Pana ponownie przy okazji kolejnych przyjazdów do Warszawy. Z wyrazami szacunku,Vitaliya

10/10 Excellent

Jacqueline

Travelled with partner
A wonderful hotel in the heart of the city. Staff was very accommodating to our requests. And the price was very reasonable.
Stayed 2 nights in Oct 2023
Response from Guest Relations Representative on 1 Nov 2023
Dear Jacqueline,Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a wonderful experience during your stay at our hotel. It's great to know that our staff was accommodating and that you found the price reasonable.We appreciate your kind words, and we're thrilled that you had a pleasant stay in the heart of the city. If you have any more comments or suggestions, please feel free to share them with us. We hope to have the pleasure of welcoming you back in the future. If there's anything more we can do to make your next stay even better, please let us know.Thank you for choosing our hotel, and have a fantastic day!Best Regards,Vitaliya

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations Representative on 19 Nov 2023
Dear Patrick,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Representative on 1 Nov 2023
Szanowna Pani Katarzyno,Dziękujemy bardzo za wspaniałą recenzję i za czas poświęcony na podzielenie się z nami swoimi wrażeniami z wizyty w hotelu Radisson Collection w Warszawie. Jest nam niezmiernie miło,
że jest Pani zadowolona z pobytu w naszym hotelu. Mam nadzieję, że będziemy mieli przyjemność gościć Panią ponownie przy okazji kolejnych przyjazdów do Warszawy. Z wyrazami szacunku,Vitaliya

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the scent in the foyer to the amazing staff and wonderful spacious rooms there was nothing that could be faulted. would love to have a reason to come back for longer.
Stayed 4 nights in Aug 2023
Response from Guest Relations Representative on 18 Oct 2023
Dear Joseph,We are delighted to hear about your fantastic experience during your stay at our hotel. It's wonderful that you enjoyed everything from the pleasant scent in our foyer to our dedicated staff and spacious rooms. We appreciate your kind words.It would be our pleasure to welcome you back for a longer stay whenever you have the opportunity. Should you ever return, we will ensure that your next visit is just as wonderful as the last.Thank you for your glowing review, and we look forward to serving you again in the future.Best regards,Vitaliya

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful stuff, perfect breakfast (everything what you need in the morning )
Stayed 1 night in Sep 2023
Response from Guest Relations Representative on 26 Sept 2023
Dear Monika,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great food in the restaurant. Good choices for vegans.
Stayed 1 night in Sep 2023
Response from Guest Relations Representative on 20 Sept 2023
Dear Martha,Thank you for your kind words regarding the food in our restaurant. We're thrilled to hear that you enjoyed your dining experience and found good options for vegans on our menu. Providing a variety of choices for all our guests is important to us, and we're pleased to know that we met your expectations in this regard.If you have any specific feedback or suggestions for further improvement, please feel free to share. We value your input and look forward to welcoming you back for another delightful meal in the future.Best regards,Vitaliya

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but not sure worth the premium cost
Second time staying here unfortunately wasn’t as pleasant as the first. Perhaps I had an upgraded room previously as this room was very average and not worth the premium cost compared to other hotels. Other facilities such a as gym still very good for a hotel. On my last day I struggled to find a quiet space to work after check-out before departing. All areas seemed to play excessively loud music which meant it was unsuitable for business calls/meetings and the team at reception were only able to offer 1 hour addition check out time for my room. In the end I left the hotel and went to the Westin Hotel just down road and found a quiet spot to work with free WiFi
Stayed 3 nights in Sep 2023
Response from Guest Relations Representative on 15 Sept 2023
Dear Paul,Thank you for taking the time to share your feedback. We appreciate your comments and regret to hear that your second stay with us was not as pleasant as your previous visit.We apologize for any inconvenience you experienced during your stay, particularly the challenge in finding a quiet space to work after check-out. We understand the importance of providing suitable areas for our guests to work or conduct meetings. Your feedback regarding the room and the overall value for the premium cost will also be taken into consideration for future improvements.We hope you would consider giving us another opportunity to provide you with a more satisfying experience in the future. If you have any specific suggestions or further comments to share, please feel free to do so.Warm regards,Vitaliya

10/10 Excellent

itay

Stayed 1 night in May 2023
Response from Guest Relations Representative on 7 Sept 2023
Dear Itay,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Mansur

Stayed 3 nights in Aug 2023
Response from Guest Relations Representative on 26 Sept 2023
Dear Mansur,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

MJ

Stayed 3 nights in Aug 2023
Response from Guest Relations Representative on 28 Aug 2023
Dear Valued Guest,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Rajmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from Guest Relations Representative on 15 Aug 2023
Dear Rajmund,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Relations Representative on 8 Aug 2023
Dear Philip,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya,

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Guest Relations Representative on 18 Aug 2023
Dear Krzysztof,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Relations Representative on 18 Aug 2023
Dear Marius,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to always at the Radisson Hotels! We loved this location in Warsaw and also in Gdańsk! Everyone treated us so nicely during this stay! Loved the pool area and the bar! Will definitely come back again!
Stayed 3 nights in Jul 2023
Response from Guest Relations Representative on 27 Jul 2023
Dear Betty,Thank you for your lovely review! We are delighted to hear that you enjoyed your stay with us and that you have chosen Radisson Hotels for your travels.We are glad that you loved our location in both Warsaw and Gdańsk. Our team takes great pride in providing exceptional service, and we're pleased to know that everyone treated you so nicely during your stay.It's fantastic to hear that you enjoyed our pool area and bar. We aim to create a relaxing and enjoyable atmosphere for all our guests.Thank you for your kind words, and we can't wait to welcome you back again for another wonderful stay at!Best regards,Vitaliya

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional and courteous staff throughout the hotel in all areas. Breakfast options extensive and well prepared. Restaurant meals plentiful and well prepared. Beds very comfortable. A pleasure to stay from start to finish.
Stayed 2 nights in Jul 2023
Response from Guest Relations Representative on 27 Jul 2023
Dear Mark,Thank you for your wonderful review! We are thrilled to hear that you had a pleasure-filled stay with us from start to finish.Our staff takes pride in providing professional and courteous service, and we're delighted that their efforts were noticed in all areas of the hotel.We're glad you enjoyed our extensive and well-prepared breakfast options as well as the plentiful and delicious meals in our restaurant.Comfortable beds are essential for a good night's rest, and we're delighted that you found our beds to be very comfortable.Thank you for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back again soon for another delightful experience.Best regards,Vitaliya

10/10 Excellent

Dany

Stayed 4 nights in Jul 2023
Response from Guest Relations Representative on 8 Aug 2023
Dear Dany,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya,

10/10 Excellent

Daniel, Hoboken

Stayed 3 nights in Jul 2023
Response from Guest Relations Representative on 8 Aug 2023
Dear Daniel,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya,

6/10 Okay

Jerome

Stayed 1 night in Jul 2023
Response from Guest Relations Representative on 27 Jul 2023
Dear Jerome,Thank you for your feedback, and we appreciate you taking the time to share your thoughts with us.We are sorry that your experience with us was rated as a 6 out of 10. Your satisfaction is important to us, and we would love to hear more about your stay to identify areas where we can improve and make your next visit more enjoyable.Please feel free to share any specific comments or concerns you may have so that we can address them accordingly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Vitaliya

10/10 Excellent

Hillary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2023
Response from Guest Relations Representative on 5 Jul 2023
Dear Hillary,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would go there again!
Staff very friendly, awesome breakfast buffet!
Stayed 3 nights in May 2023
Response from Guest Relations Representative on 5 Jul 2023
Dear Cedriv,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. We are thrilled to know that our staff could contribute to your enjoyable stay and we are happy to know that you liked our breakfasts. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Garo

Stayed 5 nights in Jun 2023
Response from Guest Relations Representative on 5 Jul 2023
Dear Garo,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What VIP!
VIP Status was Free Water and Parking! 😂
Stayed 1 night in May 2023
Response from Guest Relations Representative on 31 May 2023
Dear Anthony,Thank you for your review and high ratings! We're glad to hear that you enjoyed the VIP status perks of free water and parking during your stay. We always strive to provide added benefits and privileges to our valued guests. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable experience.Best regards,Vitaliya

10/10 Excellent

Siloni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Staff very helpful and friendly. Great room, loved the location. Walking distance to everything. Breakfast was over the top, in terms of offerings/ options. I look forward to going back!
Stayed 2 nights in May 2023
Response from Guest Relations Representative on 31 May 2023
Dear Siloni,Thank you for your fantastic review! We're thrilled to hear that everything during your stay was fantastic. It's wonderful to know that our staff was helpful and friendly, providing you with excellent service. We're glad that you loved your room and found the location convenient, with everything within walking distance. It's great to hear that our breakfast exceeded your expectations with its wide variety of offerings and options.We appreciate your kind words and look forward to welcoming you back on your next visit. Your continued support means a lot to us.Best regards,Vitaliya

10/10 Excellent

Mykola, Kyiv

Stayed 1 night in May 2023
Response from Guest Relations Representative on 26 Jun 2023
Dear Mykola,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in great location.
Very modern hotel in a great location. Staff very helpful and nice. Great value for money. Minor downsides would be the pillows and bed could be a bit comfier. Good coffee making facilities in room.
Stayed 3 nights in Apr 2023
Response from Guest Relations Representative on 4 May 2023
Dear Valued Guest,Thank you for taking the time to leave a review of your recent stay with us! We're thrilled to hear that you enjoyed the modern design of our hotel and found our staff to be helpful and nice. We're also pleased to hear that you found our hotel to be great value for money and that you appreciated the coffee making facilities in your room.We appreciate your feedback regarding the pillows and bed, as we are always looking for ways to improve our guests' comfort. We hope that you'll choose to stay with us again in the future, and that we'll have the opportunity to exceed your expectations.Best Regards,Vitaliya

10/10 Excellent

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Guest Relations Representative on 28 Apr 2023
Dear Piotr,Thank you for your feedback regarding your stay at Radisson Collection Hotel. We are happy to know that you liked our hotel in general and we would really appreciate, If you let us know what we can do better in order to improve our services. We look forward to welcoming you back to our hotel in the near future!Best Regards,Vitaliya

4/10 Poor

Marsel

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
(Mini) fridge is not working in any of the rooms, and the property is aware of this! I was only able to reach reception once from the room after trying many times. The rooms are pretty average at best. It takes a bit of walking to reach the center from the property.
Stayed 3 nights in Apr 2023
Response from Guest Relations Representative on 27 Apr 2023
Dear Marcel,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with the mini fridge not working in your room. We are aware of this issue and are working to resolve it as soon as possible.We are sorry to hear that you had difficulty reaching our reception team. We strive to provide the best possible service to our guests and we apologize for falling short in this regard. We will work to improve our communication channels to ensure that we are always available to assist our guests.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.Best regards,Vitaliya

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Mar 2023
Response from Guest Relations Representative on 29 Mar 2023
Dear Pavlo,Thank you for the high rating you have given us! We are glad that you had a nice stay with us and we look forward to welcoming you back to Radisson Collection Hotel, Warsaw.Best Regards,Vitaliya

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, delicious breakfast and nice staff
Stayed 1 night in Mar 2023
Response from Guest Relations Representative on 29 Mar 2023
Dear Natalia,Thank you for the high rating you have given us! We are glad that you liked our breakfasts and found our staff to be nice. We look forward to welcoming you back to Radisson Collection Hotel, Warsaw.Best Regards,Vitaliya

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Not worth it. From service to amenities. Dont waste your money and time. Worst and rudest manager i ever met
Response from V.S. on 26 Feb 2023
Dear Sean, Thank you for your valuable feedback with regards to your stay in our hotel. Every opinion matters to us since it helps to improve our service. I am truly sorry to know that your stay with us didn't meet your expectations. We put customer satisfaction as our priority. Therefore, I kindly ask you to share more details about the situation and we will see how we can improve things. Nevertheless, we hope to welcome you back to our Hotel in the near future to make your next tay with us exceptional!Best Regards,VitaliyaGuest Relations Representative Radisson Collection Hotel, Warsaw

10/10 Excellent

Etti

Stayed 3 nights in Jan 2023
Response from Vitaliya on 24 Feb 2023
Dear Etti,Thank you for your high ratings regarding your stay at Radisson Collection Hotel, Warsaw. We are pleased to know that you enjoyed your time with us and we hope to welcome you back to our hotel in the near future.Best regards,Vitaliya, Guest Service RepresentativeRadisson Collection Hotel, Warsaw

10/10 Excellent

Irena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Vitaliya on 24 Feb 2023
Dear Irena,Thank you for your feedback regarding your stay at Radisson Collection Hotel, Warsaw. We are pleased to know that you enjoyed your time with us and we hope to welcome you back to our hotel in the near future.Best regards,Vitaliya, Guest Service RepresentativeRadisson Collection Hotel, Warsaw

10/10 Excellent

Katarzyna, VILLA PARK

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nivel hotel, very spacious romos
Response from Anna, Guest Relations Manager on 11 Nov 2022
Dear Ms. Melanie,Thank you for your feedback!Best Regards,