All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Mostly friendly and helpful staff. Excellent and well appointed rooms. Rooftop bar a little soulless and bar staff inexperienced. Main bar has more atmosphere and is adequate but lobby bar lacks character. Would stay again.
Peter
Stayed 4 nights in Feb 2024
Response from Guest Relations Team on 4 Mar 2024
Dear Peter,Thank you for choosing Hotel Bristol, Warsaw and for taking time to share your notes after your stay. We do hope to welcome you back in Warsaw, providing a truly exceptional service.
Dear Marcin,Thank you for giving us the opportunity to serve you in our hotel. We are delighted that you have enjoyed your stay. We are looking forward for your next stay with us.
Dear Madalyn,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw and for taking time to share your notes after your stay. We are looking forward to welcome you back here!
…absolutely outstanding service and quality from start to finish…
John
Stayed 4 nights in Dec 2023
Response from Guest Relations Team on 14 Feb 2024
Dear John,Thank you for choosing our iconic hotel and as well for those very kind words. We are delighted that you have experience here our luxury service. We are looking forward to welcome you next time.
As usual beautiful place amazing food, great service.
We will definitely come again:)
Helena
Stayed 11 nights in Dec 2023
Response from Guest Relations Team on 14 Feb 2024
Dear Helena,Thank you for giving us the opportunity to serve you in our hotel. We are delighted that you have enjoyed your stay. We are looking forward to welcome you back.
Excellent hotel, lovely location, great pool. Slightly difficult to manage room temperature but we coped! Service good and we would not heat it ate to stay again
Verified traveller
Stayed 4 nights in Dec 2023
Response from Guest Relations Team on 14 Feb 2024
Good morning,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw. We are looking forward to welcome you back.
Response from Dominika Krześniak Assistant Guest Relations Manag on 16 Nov 2023
Szanowny Panie Wrzesiński,Dziękujemy za wybór naszego Hotelu Bristol, a Luxury Collection Hotel, Warsaw.Pragnę podziękować za opinię na temat pobytu, którą podzielił się Pan dzisiaj ze mną podczas rozmowy telefonicznej. Wszystkie uwagi zostały przekazane do odpowiednich kierowników oraz do naszego Dyrektora Generalnego. Wierzę, że przy następnej wizycie, wszystkie Pana oczekiwania zostaną spełnione.
Dear Mr. Mieczyslaw,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.We do hope you had a good stay and had experienced only positive and memorable moments.We are constantly striving to deliver best service possible, making sure our guests could feel like being at home far away from home. Thank you once again and I am looking forward to welcome you back!Warm regards,
From the moment of being greeted by the concierge i felt welcomed to the Bristol Hotel and Warsaw.
Michael
Stayed 2 nights in Nov 2023
Response from Anastasia Hancharyk on 10 Nov 2023
Dear Mr. Buckingham,Thank you for choosing Hotel Bristol, a Luxury Collection Hotel, Warsaw. It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.Kind regards,
I LOVED my stay at The Bristol! Can I just move in and live there? Outstanding service, great location, beautiful facility and a truly 5 star experience. It will be the only place I will ever stay when I return to Warsaw.
Karen
Stayed 3 nights in Oct 2023
Response from Guest Relations Team on 17 Oct 2023
Dear Karen,On behalf of the entire hotel team, we want to thank you for taking the time to share your experience from your stay at the Hotel Bristol, a Luxury Collection Hotel, Warsaw. Commitment to service and guest satisfaction is our main focus and we are delighted to hear that you enjoyed your stay. We hope that we will have the chance to welcome you again in the near future so we could deliver even more unforgettable experiences.
10/10 Excellent
i martin
7 Oct 2023
Liked: Property conditions & facilities
i martin
Stayed 5 nights in Oct 2023
Response from Guest Relations Team on 9 Oct 2023
Dear Martin,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw. We are looking forward to welcome you back.
10/10 Excellent
Julio
7 Oct 2023
Julio
Stayed 3 nights in Oct 2023
Response from Nastassia Hancharyk on 28 Oct 2023
Dear Mr. Giron,First and foremost, I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.Thank you once again and I am looking forward to welcoming you back!Warm regards,
The Bristol Hotel is a landmark and every aspect of the hotel speaks of that.
Michael
Stayed 6 nights in Sep 2023
Response from Guest Relations Team on 4 Oct 2023
Dear Michael,Thank you for choosing our iconic Hotel Bristol, a Luxury Collection Hotel, Warsaw. We are delighted that you have enjoyed your stay. We are looking forward for your next stay with us.
Response from Guest Relations Team on 26 Sept 2023
Dear Ilona,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw. We are looking forward to welcome you back.
2/10 Terrible
David
22 Sept 2023
David
Stayed 1 night in Sep 2023
Response from Guest Relations Team on 13 Oct 2023
Dear David,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw. It will be a great help for us to understand what exactly we could have done better to create a truly exceptional stay for you. We will be grateful if you could share some additional comments regarding your stay.
Response from Guest Relations Team on 17 Sept 2023
Dear Robert,Thank you for choosing Hotel Bristol in Warsaw and for taking time to share your notes after your stay. We are looking forward to welcome you back.
Response from Guest Relations Team on 16 Sept 2023
Dear Sean,Thank you very much for choosing our iconic hotel and as well for those kind words. We are looking forward to welcome you next time.
10/10 Excellent
Del
12 Sept 2023
Del
Stayed 2 nights in Sep 2023
Response from Guest Relations Team on 2 Oct 2023
Dear Mr. Del,Thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property I am looking forward to welcoming you back!Kind regards,Guest Relations Team
4/10 Poor
Marek
11 Sept 2023
Liked: Cleanliness, staff & service, room comfort
I put in a request 9 months prior to visit for my room to be on side street Karowa. That request was not honored.
Marek
Stayed 4 nights in Sep 2023
Response from Nastassia Hancharyk on 28 Oct 2023
Dear Mr. Lorenc,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw. Providing the highest level of service is our number one priority and we sincerely apologize for falling short of meeting your expectations. We do hope to welcome you back in the future.Kind regards,
Response from Guest Relations Team on 12 Sept 2023
Dear Blanka,Thank you for staying in our iconic Hotel Bristol, a Luxury Collection Hotel, Warsaw. We do hope to welcome you back if your future travels bring you back to Warsaw.
Dear Mr Daniel,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.Thank you once again and I am looking forward to welcome you back!Warm regards,
First of all the location of this hotel for tourist is the best. There is everything you would want right outside your door. The hotel itself is one of the finest hotels I have stayed at. We stay here every summer. The flowers in the lobby are just outstanding. The service is impeccable. It is clean, service is perfect and the lobby beautiful.
mark
Stayed 3 nights in Aug 2023
Response from Nastassia Hancharyk on 5 Sept 2023
Dear Mr Mark Eisenberg,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.We are really appreciate your comments after the stay, it can help us make any necessary improvements. We are constantly striving to deliver best service possible, making sure our guests could feel like being at home far away from home. Thank you once again and I am looking forward to welcome you back!Warm regards,
10/10 Excellent
Sigal
31 Aug 2023
Sigal
Stayed 4 nights in Aug 2023
Response from Nastassia Hancharyk on 2 Sept 2023
Dear Mr. Sigal Hourvitz,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.Thank you once again and I am looking forward to welcome you back!Warm regards,
Dear Mr. Efrat,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We are really appreciate your comments after the stay. Thank you once again and I am looking forward to welcome you back!Warm regards,
10/10 Excellent
Yan
Business traveller
29 Aug 2023
Liked: Amenities
Everything is great.
Yan
Stayed 1 night in Aug 2023
Response from Nastassia Hancharyk on 30 Aug 2023
Dear Mr. Yan,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.We would really appreciate your comments after the stay, it can help us make any necessary improvements. We are constantly striving to deliver best service possible, making sure our guests could feel like being at home far away from home. Thank you once again and I am looking forward to welcome you back!Warm regards,
Amazing stay, lovely hotel and staff. I'd come back here gladly!
Daniel
Stayed 3 nights in Aug 2023
Response from Guest Relations Team on 24 Aug 2023
Dear Daniel,Thank you for choosing our iconic Hotel Bristol, Warsaw for your stay in Warsaw. We are thrilled to read that you enjoyed your stay. We are trying our best to make our guest feel like home. Hoping to see you soon!
Dear Fahad,Thank you for choosing our iconic Hotel for your stay in Warsaw. We are trying our best to make our guest feel like home. Hoping to see you soon!
Wonderful, property beautiful, room impeccable and staff friendly, efficient and courteous.! And location could not be better. All good!!!!
Wieslaw
Stayed 2 nights in Aug 2023
Response from Nastassia Hancharyk on 17 Aug 2023
Dear Mr. Wieslaw Marcinkowski,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.We would really appreciate your comments after the stay. We are constantly striving to deliver best service possible, making sure our guests could feel like being at home far away from home. Thank you once again and I am looking forward to welcome you back!Warm regards,Guest relations team
Dear Barbara, Thank you very much for choosing our iconic hotel. We are delighted that you have experience here our luxury service. We are looking forward to welcome you next time.
Pleasant, helpful staff. Great location . Two good bars. Great hotel
Charles
Stayed 10 nights in Aug 2023
Response from Guest Relations Team on 16 Aug 2023
Dear Charles,Thank you for giving us the opportunity to serve you in our hotel. We are delighted that you have enjoyed our location and our bars. We are looking forward for your next stay with us.
10/10 Excellent
Pamela
8 Aug 2023
Pamela
Stayed 8 nights in Jul 2023
Response from Nastassia Hancharyk on 30 Aug 2023
Dear Ms Pamela,First and foremost I would like to thank you for choosing and staying in our Hotel Bristol, a Luxury Collection Hotel, Warsaw.It was a great pleasure to host you in our property. We do hope you had a good stay and had experienced only positive and memorable moments.Thank you once again and we are looking forward to welcome you back!Warm regards,
Dear Halina,Thank you for choosing Hotel Bristol in Warsaw and for taking time to share your feedback after the stay. We do hope to welcome you back in Warsaw, providing a truly exceptional service.
Bristol is very elegant hotel , located at the heart of Old town in Warsaw. Bad in the room is very comfortable. Breakfast was amazing and delicious. Staff are incredibly nice and friendly. I recommend this hotel very highly for other people.🍀
Elwira
Stayed 2 nights in Jul 2023
Response from Guest Relations Team on 4 Aug 2023
Dear Elwira,Thank you for giving us the opportunity to serve you in our hotel. We are delighted that you have enjoyed our location and design of our property. We are looking forward for your next stay with us.Best Regards,
6/10 Okay
Meinin
25 Jul 2023
Liked: Cleanliness, room comfort
Service isn't up to the brand for a 5-star hotel. No comparison with Bristol in Oslo, Norway.
Meinin
Stayed 3 nights in Jul 2023
Response from Guest Relations Team on 2 Aug 2023
Dear Meinin,Thank you for choosing our Hotel Bristol, a Luxury Collection Hotel, Warsaw.Providing the highest level of service is our number one priority and we sincerely apologize for falling short of meeting your expectations. We do hope to welcome you back in the future.
I had a very nice stay. The staff were super nice and friendly. It would have been nice if they had a gift and snack shop.
Patrick
Stayed 3 nights in Jul 2023
Response from Aidan Dempsey on 13 Jul 2023
Dear Patrick,Thank you for taking the time to share your recent experience at the Hotel Bristol, A Luxury Collection Hotel, Warsaw with us. It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! As we always put high priority on delivering a memorable stay for all our valuable guests, we really look forward welcoming you at the Hotel Bristol, a Luxury Collection Hotel, Warsaw in the near future.Thank you once again for your support and loyalty on behalf of our Team.Yours sincerely,Aidan DempseyGeneral Manager
Dear Ayse,Thank you for taking the time to share your recent experience at the Hotel Bristol, A Luxury Collection Hotel, Warsaw with us. It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! As we always put high priority on delivering a memorable stay for all our valuable guests, we really look forward welcoming you at the Hotel Bristol, a Luxury Collection Hotel, Warsaw in the near future.Thank you once again for your support and loyalty on behalf of our Team.Yours sincerely,Aidan DempseyGeneral Manager
10/10 Excellent
Rebecca
24 Jun 2023
Rebecca
Stayed 2 nights in Jun 2023
Response from Guest Relations Team on 2 Aug 2023
Dear Rebecca,Thank you for choosing Hotel Bristol, Warsaw, and taking your time to share your notes after your stay.
Beautiful historic hotel conveniently located by great restaurants and few steps from the beautiful old town. Very friendly staff. We’ll definitely recommend it to everyone who wants a luxurious stay in beautiful Warsaw.
Nazgol
Stayed 4 nights in Jun 2023
Response from Aidan Dempsey on 13 Jul 2023
Dear Nazgol,Thank you for taking the time to share your recent experience at the Hotel Bristol, A Luxury Collection Hotel, Warsaw with us. It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! As we always put high priority on delivering a memorable stay for all our valuable guests, we really look forward welcoming you at the Hotel Bristol, a Luxury Collection Hotel, Warsaw in the near future.Thank you once again for your support and loyalty on behalf of our Team.Yours sincerely,Aidan DempseyGeneral Manager
6/10 Okay
Wesley
Travelled with family and small children
18 Jun 2023
Liked: Cleanliness, staff & service
For the price, nothing special. I was looking for an old world charm that was not found.
Wesley
Stayed 2 nights in Jun 2023
Response from Aidan Dempsey on 20 Jun 2023
Dear Wesley,Firstly, I would like to thank you sincerely for taking the time to share your feedback with us after your stay at the Hotel Bristol, Warsaw. I must admit that I was very disappointed after reading your comments. I would like to assure you that our guests and ensuring that they have a positive experience at our hotel is our number one priority. I would sincerely appreciate you contacting me directly at your convenience to discuss your experience at the Hotel Bristol, Warsaw further.By saying this, I would like to show you that we take your feedback very seriously and would appreciate the chance to rectify it.I hope that you will give us a chance to regain your trust in our hotel in the future. Sincerely,Aidan DempseyGeneral Manager
Memorable; rich in history due to its age and location; the absolute highest standards of service; qualified, polite, graceful and elegant staff and facilities. Its public areas echo with historical public figures.
Nicholas J
Stayed 2 nights in May 2023
Response from Aidan Dempsey on 6 Jun 2023
Dear Nicholas J,Thank you for taking the time to share your recent experience at the Hotel Bristol, A Luxury Collection Hotel, Warsaw with us. It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! As we always put high priority on delivering a memorable stay for all our valuable guests, we really look forward welcoming you at the Hotel Bristol, a Luxury Collection Hotel, Warsaw in the near future.Thank you once again for your support and loyalty on behalf of our Team.Yours sincerely,Aidan DempseyGeneral Manager