Standard Twin Room | Free WiFi
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Reviews of Downtown Motel Warrnambool

2.5 out of 5
Downtown Motel Warrnambool
620 Princes Highway, Warrnambool, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 225 reviews" "
Rating 8 - Good. 88 out of 225 reviews" "
Rating 6 - Okay. 45 out of 225 reviews" "
Rating 4 - Poor. 14 out of 225 reviews" "
Rating 2 - Terrible. 7 out of 225 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Melchor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. Suitable for an overnight stay.
Stayed 1 night in Jun 2023

6/10 Okay

SHANE

Stayed 2 nights in Jun 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Raju

Stayed 1 night in May 2023

10/10 Excellent

Greg

Stayed 3 nights in Apr 2023

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi I stayed for 3 nights and everything excellent about it. Huge communal kitchen, guest laundry, costs $3 for washing, and $2 for dryer. Airconditioning/ heater in my room, and so close to shops. Room service also. I also got a fre room upgrade from the gentleman at reception, because i missed my connection at the station, and came back to stay for an extra night, such nice people. Would definitely come back and recommend to everyone.
Stayed 3 nights in Apr 2023

10/10 Excellent

Laural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found host to be very obliging
Stayed 1 night in Apr 2023

4/10 Poor

Philip

Disliked: Staff & service, amenities, property conditions & facilities
Location. Staff very rude. No dining.
Stayed 2 nights in Apr 2023

2/10 Terrible

JIE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty behind bed shoulder light is too low above bed and not safe toilet water flush is too noisy special when everybody fall asleep, The room space is very small and acturally only three beds and toilet and shower joint together. Outside the line for car park space is too narrow and unclear. it is not the right space for one car parking no private microwave overall, if you would like have a good holiday, I do not recommend this hotel if you just want to stay overnight, you still can pay $325 per night to do that.
Stayed 3 nights in Apr 2023

10/10 Excellent

carolyn

Liked: Staff & service, amenities, property conditions & facilities
Massage shower Was the best
Stayed 1 night in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great and friendly 👌
Stayed 1 night in Apr 2023

2/10 Terrible

Frank

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Shock to system
Stayed 2 nights in Mar 2023

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Property conditions & facilities
Poorly maintained, hard bed, no servicing on weekends.
Stayed 6 nights in Mar 2023

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
The person in next room was making a noise at all hrs of the night. Beds had bugs in them . Never stay again
Stayed 1 night in Mar 2023

4/10 Poor

Richard

Stayed 1 night in Mar 2023

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs an update
Stayed 1 night in Mar 2023

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

karen

Stayed 1 night in Feb 2023

10/10 Excellent

Brendan

Stayed 2 nights in Feb 2023

6/10 Okay

Garry

Stayed 2 nights in Feb 2023

6/10 Okay

Mei

Stayed 1 night in Feb 2023

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
booked in for one night and unfortunately had ready book else were but i know now forget the rest and stay at downtown they have the double for me great room clean and tidy and the staff were more than helpful hope to stay again soon thanks danny
Stayed 1 night in Feb 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel and very good value
Stayed 2 nights in Feb 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly greeting , nice smooth transaction Room was great and spacious.. Great stay ..
Stayed 1 night in Feb 2023

6/10 Okay

HOLLY

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
it was very basic. the pool was dirty and the heated part is not heated. the beds are like rocks and the rooms are cramped.
Stayed 1 night in Feb 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of the location to both dining options and shops. The room was extremely comfortable, and I would recommend it to anyone looking for a place to stay.
Stayed 1 night in Feb 2023

4/10 Poor

Kalan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The motel is old and rundown. There was rubbish throughout the car park. The pool was unusable. The handle blew off the wall in the shower as my daughter was having a shower and there was a smell coming from the drain pipe. Was extremely overpriced for how underwhelming it was.
Stayed 1 night in Jan 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quiet
Stayed 1 night in Jan 2023

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Easy checkin Family room option which was great.
Stayed 1 night in Jan 2023

4/10 Poor

Jayne

Stayed 1 night in Jan 2023

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2023

10/10 Excellent

Magine

Stayed 12 nights in Jan 2023

6/10 Okay

Peter

Disliked: Amenities, property conditions & facilities
lack of crockery and utensils

8/10 Good

Ian

Stayed 2 nights in Jan 2023

6/10 Okay

Ross

Travelled with partner
Disliked: Amenities, property conditions & facilities
It really did not have many of the little things most people would expect when spending that much
Stayed 1 night in Jan 2023

4/10 Poor

Jade

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities

2/10 Terrible

Rona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management needs to check the safety of the motel.
Stayed 1 night in Jan 2023

8/10 Good

Elsbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel within walking distance to all the shops and food in warrnambool.

4/10 Poor

jiani

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Shower water either too cold or too hot. Can cannot find a point to have nice and warm water . There are in total 60 units approx. in these blocks of 2 story unit buildings. I had good sleep no matter how. My husband woke up by noise from next door unit. He told me the Neighbor was up till 5am.

8/10 Good

Elizabeth

4/10 Poor

Laura

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Wendy

Disliked: Amenities, property conditions & facilities
Being that it was a hot day, the air conditioner was the best! Old, needs a total refurbish.
Stayed 1 night in Dec 2022

6/10 Okay

NEIL

Business traveller, Travelled with partner
Liked: Staff & service
No kitchen

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great clean and a comfortable bed The pool area and games room was a bit run down
Stayed 4 nights in Feb 2021
Response from Downtown on 14 Feb 2021
Thank you for a 4 out of 5 review

2/10 Terrible

Jan, Melbourne Australia

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
I did not like the fact that the rooms were not clean. The carpet was very shabby, the rooms need painting and the towels need to go into the rag bag. The place was skanky and very tired. The TV hardly worked. I would rate it as minus two. I would have thought that with Covid they would be aware of how rooms should be clean. There was an old sponge in the cupboard possibly to wash the dishes. Yuck. There was a shortage of cutlery and crockery. It was noisy at night with people talking outside our rooms. I will never stay at this place again. We had paid for 3 nights. Unfortunately at this time of year everywhere is full. Luckily we are now at Horsham in a very clean facility.
Stayed 3 nights in Jan 2021
Response from Downtown on 14 Feb 2021
we are sorry you felt this way about our motel.

10/10 Excellent

Allen, Safety Beach, VIC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, conveniently located, friendly staff, clean, shower water was hot and there was plenty of pressure, and it felt safe. It might have felt a bit dated, but that is not even on my list of priorities when I'm traveling for work. I'd not hesitate in recommending the place. :)
Stayed 1 night in Nov 2020
Response from Downtown on 23 Nov 2020
Thanks for a 5 out of 5 review hope to see you again

8/10 Good

Lorraine, Bendigo vic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the town centre. Quiet rooms even though we were on the main highway.
Stayed 3 nights in Oct 2020
Response from a on 24 Oct 2020
Lorraine thank you for a 4 out of 5 review hope to see you again.