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Reviews of Hampton Inn by Hilton Richwood Cincinnati South

2.5 out of 5
Hampton Inn by Hilton Richwood Cincinnati South
12929 Frogtown Connector Road, Walton, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1050 reviews" "
Rating 8 - Good. 153 out of 1050 reviews" "
Rating 6 - Okay. 40 out of 1050 reviews" "
Rating 4 - Poor. 13 out of 1050 reviews" "
Rating 2 - Terrible. 17 out of 1050 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Magen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful!
Stayed 1 night in May 2024

10/10 Excellent

Gena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I’ve ever had. The facility was very clean and the staff were very friendly. Breakfast was great!
Stayed 3 nights in May 2024
Response from Management on 20 May 2024
Thanks for taking the time to share this feedback with us, Gena! We're thrilled you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms. Comfortable beds.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is that the pool is very small. If only the suites had hot tubs in them, it would have made it ten times better. Overall everything was fantastic! 5/5 Stars
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Thanks for taking the time to share this feedback with us, Daniel! We're thrilled you enjoyed your stay and hope to welcome you back again in the future!

8/10 Good

Tim

Travelled with family and small children
Liked: Property conditions & facilities
The hotel itself seems very new and clean and fresh. It was relatively comfortable. I hated the barn door for the bathroom. It was a pain to open and close and you know it doesn’t give you any privacy if you have multiple guests in your room. Also my key to get through doors to use the elevator, etc. I mean really I should only have to use my key tag to get in my room and nothing else The pool was small, but it was indoors so it was open so that’s nice but it was also incredibly cold. It’s not a heated pool so there’s that cold, tiny shallow but refreshing I guess. The breakfast was convenient from 6 to 10 AM, but it was basically inedible. The food looked really good. It just tasted horrible like the eggs looked good but they didn’t taste like eggs. I’m not sure what they were. The sausage was called. The potatoes didn’t taste like potatoes. The make your own waffles tasted like Styrofoam. I mean it’s nice that they offer breakfast for you. It just wasn’t any good. I’m saying you know it’s a bonus, but I wouldn’t plan my life around it. You’re someone who plans on eating breakfast and you were counting on this complementary breakfast being a big filling meal then you will be disappointed.
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thanks for sharing this feedback with us, Tim!

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thanks so much for sharing this feedback with us, Yesenia!

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and quiet.
Stayed 1 night in Apr 2024
Response from Management on 9 Apr 2024
Thanks for sharing this feedback, Lisa!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 9 Apr 2024
Thanks for sharing this feedback, Robert!

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast very convenient to start off the day and enjoyed the many options. Centrally located to family and other places of interest.
Stayed 7 nights in Mar 2024
Response from Management on 1 Apr 2024
Thanks for sharing this feedback with us, Mary Louise!

10/10 Excellent

Amy, Morton Il

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suite Friendly staff
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thanks for sharing this feedback, Amy!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place . Nice room
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thanks for sharing this feedback, Tammy!

10/10 Excellent

Austin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Fast check-in and check out.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thanks for sharing this feedback, Austin!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newness
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback, Steve!

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons adoré absolument tout! Magnifique! Bravo!
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback, Josee!

10/10 Excellent

Anatolie

Stayed 2 nights in Mar 2024
Response from Management on 9 Apr 2024
Thanks for sharing this feedback, Anatolie!

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, very clean room. Comfy bed. Good breakfast. Only problem was a teen age choir group loud and running up/down hall. But it stopped shortly after 10 so didn’t make a complaint.
Stayed 3 nights in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback with us, Kathleen!

8/10 Good

Larry

Stayed 2 nights in Mar 2024
Response from Management on 1 Apr 2024
Thanks for sharing this feedback with us, Larry!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly new hotel with friendly, efficient staff. Very clean, easy parking.
Stayed 1 night in Mar 2024
Response from Management on 8 Mar 2024
Thanks for taking the time to share this feedback with us, Sandra!

10/10 Excellent

Wes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all around great stay
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, Wes! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Lore Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks brand new, very clean, comfortable bed. Lots of choices for dining around the area. Free breakfast was excellent. Price of the room was very reasonable. Lots of parking. I would definitely recommend this hotel to anyone and will stay there again when in the area.
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for taking the time to share this feedback with us, Lore Anne! We're so happy to see you enjoyed your stay, and hope to welcome you back again!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and very clean. The staff was friendly. I also liked the fact that you have to swipe your room key to use the elevator, it added an extra layer of safety.
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, Jennifer! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Kelli

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent and perfect for our fur babies
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback with us, Kelli! We're thrilled to see you all enjoyed your stay!

8/10 Good

Sheryl

Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Thanks for sharing this feedback, Sheryl!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
This place was perfect. Loved everything about it. Breakfast was yummy. Pool was nice. Rooms were clean. Beds were comfy
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for sharing this feedback, Charles!

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and great continental breakfast.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for taking the time to share this feedback, Zachary!

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, convenient location.
Stayed 2 nights in Feb 2024
Response from Management on 26 Feb 2024
Thanks for sharing this feedback, Emily!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Richard!

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great place to stay if you are visiting the Ark Encounter and so close to Cincinnati! Very clean and nice staff.
Stayed 2 nights in Feb 2024
Response from Management on 21 Feb 2024
Thanks for sharing this feedback, Nicole! We're thrilled you enjoyed your stay and hope to welcome you back again in the future!

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Management on 21 Feb 2024
Thanks for sharing this feedback with us, Brooke!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hampton Inn was spotless! The staff were very professional and nice. Recommend to all travellers.
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, John!

10/10 Excellent

Kaelyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was off the road and felt safe. The staff was welcoming and helpful. The elevator required you to use your room key to access rooms above the 1st floor which I really liked. There was a good breakfast and an indoor pool I missed. The pool was a little cold but my kids only cared about the fact there was a pool. The rooms and bathrooms are spacious. Very clean. No bugs.
Stayed 1 night in Feb 2024
Response from Management on 5 Feb 2024
Thanks for taking the time to share this feedback with us, Kaelyn! We're so happy to see you enjoyed your time with us, and hope to welcome you back again in the future!

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2024
Response from Management on 25 Mar 2024
Thanks for sharing this feedback with us, Cheryl!

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, great clean showers. Breakfast was more than enough and staff always available.
Stayed 1 night in Dec 2023
Response from Management on 29 Jan 2024
Thanks for taking the time to share this feedback with us, Freddy!

10/10 Excellent

Pamela, Kendallville

Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
Thanks for sharing this feedback with us, Pamela!

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
Thanks for sharing this feedback, Jonathan!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jan 2024
Response from Management on 10 Jan 2024
Thanks for sharing this feedback, Judith!

10/10 Excellent

Jason, Barrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest Hampton Inn we’ve stayed in so far. Very clean and well maintained. Very friendly staff. Check in smooth and the breakfast was fantastic. Highly recommend this hotel!
Stayed 1 night in Jan 2024
Response from Management on 10 Jan 2024
Thanks so much for sharing this feedback with us, Jason. We're happy to see you enjoyed your stay!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Staff & service, property conditions & facilities
While the highways around the property are very busy and challenging to navigate, the hotel’s location is quiet and restful.
Stayed 1 night in Jan 2024
Response from Management on 10 Jan 2024
Thanks for sharing this feedback, Rebecca! We're happy to see you enjoyed your stay!

8/10 Good

jennifer

Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Jennifer!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Kelly!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Kimberly!

8/10 Good

john

Stayed 3 nights in Dec 2023
Response from Management on 29 Jan 2024
Thanks for sharing this feedback, John!

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Arnold!

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Lisa!

10/10 Excellent

Dora

Stayed 2 nights in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Dora!

10/10 Excellent

Janice

Stayed 1 night in Dec 2023
Response from Management on 29 Jan 2024
Thanks for sharing this feedback, Janice!

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Kathryn!

10/10 Excellent

Whitaker

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Whitaker!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Terry!

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback, Alexa!