Front of property

Reviews of The FINCH

2.5 out of 5
The FINCH
325 East Main Street, Walla Walla, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 476 out of 613 reviews" "
Rating 8 - Good. 112 out of 613 reviews" "
Rating 6 - Okay. 17 out of 613 reviews" "
Rating 4 - Poor. 4 out of 613 reviews" "
Rating 2 - Terrible. 4 out of 613 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Larkin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from FOM on 29 May 2024
Thank you so much for your 4-star rating! We're thrilled to know that you had a great experience with us. Your positive feedback means the world to our team.If there is anything you feel could enhance your next stay please let us know! We look forward to welcoming you back to The FINCH on your next visit to Walla Walla.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Gretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to everything. Rooms modern , clean, staff really helpful
Stayed 1 night in May 2024
Response from FOM on 27 May 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our convenient location, modern rooms, and helpful staff. Providing a pleasant and comfortable experience for our guests is always our top priority. We look forward to welcoming you back on your next visit to the area!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FOM on 27 May 2024
Thank you for your 5-star rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from FOM on 17 May 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 3 nights in May 2024
Response from FOM on 17 May 2024
Thank you for the excellent rating! We're delighted that you had a fantastic experience with us. If there's anything else we can do to make your next stay even better, please feel free to reach out. We can't wait to welcome you back for another wonderful stay at The FINCH!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Steven, SNOHOMISH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All around one of the best experiences in a hotel!!
Stayed 1 night in Feb 2024
Response from FOM on 17 May 2024
Thank you for the excellent rating! We're delighted that you had a fantastic experience with us. If there's anything else we can do to make your next stay even better, please feel free to reach out. We can't wait to welcome you back for another wonderful stay at The FINCH!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel feel. Offered a wine tasting on arrival, staff very helpful. The outdoor fireplace area is a great amenity, there were several of us couples who had never met before, just sitting around chatting, exchanging wine and recommendations! Perfect location for walking to all the great spots, including the college campus (it’s beautiful). Rooms are well appointed, fresh and clean. The style is more scandanavian simplicity as opposed to luxurious, but it was a lovely cozy atmosphere. Would absolutely stay here again!
Stayed 3 nights in May 2024
Response from FOM on 17 May 2024
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and that you appreciated our boutique hotel atmosphere, helpful staff, and the cozy ambiance of our outdoor fireplace area. We're glad to hear that you found our location convenient and that you had the opportunity to explore the nearby attractions. Your kind words mean a lot to us, and we would be honored to welcome you back for another stay at The FINCH!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Paul

Liked: Property conditions & facilities
I loved this creatively redesigned lodging property- very walkable to the downtown wineries, shops and restaurants
Stayed 2 nights in May 2024
Response from FOM on 17 May 2024
We're thrilled to hear that you enjoyed your stay at our hotel! Being within walking distance to downtown wineries, shops, and restaurants is definitely one of the highlights of staying at The FINCH. Thank you for sharing your experience, and we hope to welcome you back soon for another wonderful stay!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Kevin

Stayed 1 night in May 2024
Response from FOM on 29 May 2024
Thank you so much for your 5-star rating! We're thrilled to know that you had a great experience with us. Your positive feedback means the world to our team.We look forward to welcoming you back to The FINCH on your next visit to Walla Walla.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

8/10 Good

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple updated hipsterish motor lodge hotel. Clean and easy in and out.
Stayed 1 night in May 2024
Response from FOM on 8 May 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our updated and hipsterish motor lodge. Providing a clean and hassle-free experience is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another great stay in the future!Best,Bri G.,Front Desk Manager

10/10 Excellent

Gary, camano island

Liked: Cleanliness, staff & service, property conditions & facilities
Style plus
Stayed 1 night in May 2024
Response from FOM on 8 May 2024
We're delighted that you appreciated our style! Creating a unique and inviting atmosphere is something we take pride in. Thank you for choosing to stay with us, and we hope to welcome you back for another stylish experience soon!Best,Bri G.,Front Desk Manager

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely remodeled. I had to use a hair clip to keep front curtain closed
Stayed 1 night in Apr 2024
Response from FOM on 8 May 2024
We're delighted to hear that you appreciated our remodeled accommodations! Thank you for bringing the issue with the front curtain to our attention. We'll address this promptly to ensure a more seamless experience for future guests. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Best,Bri G.,Front Desk Manager

10/10 Excellent

Danica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 2 day get away to Walla Walla. Located within walking distance to everything! Very pet friendly! Rooms are excellent, very comfortable.
Stayed 2 nights in Apr 2024
Response from FOM on 30 Apr 2024
We're delighted to hear that you had a perfect getaway in Walla Walla! It's wonderful to know that our convenient location, pet-friendly accommodations, and comfortable rooms enhanced your experience. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best pillows!!!
Stayed 2 nights in Apr 2024
Response from FOM on 30 Apr 2024
We're thrilled to hear that you enjoyed our pillows! Comfortable bedding is essential for a restful stay, and we're delighted that our pillows met your expectations. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2024
Response from FOM on 17 May 2024
Thank you for the perfect score! We're thrilled that you had such a fantastic experience during your stay. Your satisfaction means the world to us, and we look forward to exceeding your expectations on your next visit to The FINCH!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

jean

Stayed 1 night in Apr 2024
Response from FOM on 17 May 2024
Thank you for the excellent rating! We're delighted that you had a fantastic experience with us. If there's anything else we can do to make your next stay even better, please feel free to reach out. We can't wait to welcome you back for another wonderful stay at The FINCH!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

John, Ketchum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FOM on 30 Apr 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at The Finch. Will definitely stay again!
Stayed 2 nights in Apr 2024
Response from FOM on 24 Apr 2024
Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything specific you'd like to share about your visit or if you have any suggestions for improvement, please feel free to let us know. We hope to have the pleasure of welcoming you back soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Christine, Leavenworth

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FOM on 24 Apr 2024
Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything specific you'd like to share about your visit or if you have any suggestions for improvement, please feel free to let us know. We hope to have the pleasure of welcoming you back soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Felix Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FOM on 17 Apr 2024
Thank you for the positive rating! We're delighted to hear that you had a fantastic experience during your stay. If you have any feedback or suggestions for improvement in the future, feel free to let us know. We hope to welcome you back again soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Madison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love visiting Walla Walla and the Finch is the perfect place to stay. It’s right downtown and walkable to everything. The room was spacious and clean. The king bed was very comfortable. We thoroughly enjoyed our time here!
Stayed 2 nights in Apr 2024
Response from FOM on 16 Apr 2024
Thank you, Madison, for choosing The FINCH for your stay in Walla Walla! We're delighted to hear that you enjoyed our downtown location and found our accommodations comfortable. It's wonderful to know that you had a great time during your visit. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Elsa

Stayed 1 night in Apr 2024
Response from FOM on 8 May 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best,Bri G.,Front Desk Manager

10/10 Excellent

Carol

Stayed 2 nights in Apr 2024
Response from FOM on 8 May 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best,Bri G.,Front Desk Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a quirky place to stay but we loved it. Lots of shopping and dining options within a short walk. very clean and quiet. If you like wine, there are many places for your tasting.
Stayed 1 night in Apr 2024
Response from FOM on 14 Apr 2024
We're thrilled to hear that you enjoyed your stay with us at The FINCH! Our quirky charm is something we take pride in, and we're glad it added to your experience. It's fantastic that you found our location convenient for exploring the shopping, dining, and wine tasting options nearby. Maintaining a clean and quiet environment is a priority for us, so it's great to hear that you appreciated it. Thank you for choosing to stay with us, and we hope to welcome you back for more memorable experiences in the future!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from FOM on 24 Apr 2024
Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything specific you'd like to share about your visit or if you have any suggestions for improvement, please feel free to let us know. We hope to have the pleasure of welcoming you back soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

8/10 Good

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern & cleanly stay!
Stayed 1 night in Mar 2024
Response from FOM on 26 Mar 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your modern and clean stay with us. If there's anything else we can do to improve your experience or if you have any suggestions for us, please don't hesitate to reach out. We hope to welcome you back again soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and walkable
Stayed 2 nights in Mar 2024
Response from FOM on 26 Mar 2024
Thank you for your positive feedback! We're glad to hear that you found our location convenient and walkable! If there's anything specific you enjoyed about your stay or any suggestions you have for us to make your experience even better next time, please feel free to let us know. We look forward to welcoming you back in the future!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Kevin, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Great atmosphere.
Stayed 1 night in Jan 2024
Response from FOM on 18 Mar 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location, staff, and atmosphere during your stay. We strive to provide a memorable experience for all our guests, and we're glad we could meet your expectations. If you have any further comments or if there's anything else we can do to enhance your next visit, please feel free to let us know. We look forward to welcoming you back soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, great details and perfect location. Will definitely stay here again! Staff was wonderful too!
Stayed 1 night in Mar 2024
Response from FOM on 18 Mar 2024
We're delighted to hear that you enjoyed your stay with us! Thank you for your kind words about our clean facilities, attention to detail, and perfect location. It's fantastic to know that you found our staff wonderful as well. We look forward to welcoming you back on your next visit, and we'll strive to make your future stays just as enjoyable. If you need anything else in the meantime, please don't hesitate to reach out.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to check in and the staff was really nice and helpful, plenty of great restaurants within walking distance.
Stayed 2 nights in Mar 2024
Response from FOM on 18 Mar 2024
Thank you for your wonderful feedback! We're thrilled to hear that you found your check-in experience super easy and that our staff was nice and helpful. It's great to know that our location near plenty of great restaurants added to your overall experience. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything we can assist you with during your next visit, please feel free to let us know.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from FOM on 18 Mar 2024
Thank you for your rating. We appreciate your decision to stay with us. If there's anything specific you think we could improve upon or any feedback you'd like to share, please don't hesitate to let us know. We're committed to ensuring that each guest has a pleasant experience, and your input helps us achieve that goal. We hope to have the opportunity to welcome you back in the future for an even better stay.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

8/10 Good

Dany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Simple. Straightforward. No frills. Comfortable. Easy. Front desk is responsive and attentive.
Stayed 1 night in Mar 2024
Response from FOM on 18 Mar 2024
Thank you for your review! We're thrilled to hear that you found your stay with us simple, comfortable, and easy. Providing a responsive and attentive service is one of our top priorities, and we're glad to know that our front desk team met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

8/10 Good

CAtherine, Colfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the small retro frig. Room was stark. Needs a full length mirror somewhere in the room. I like to see the full picture of what I look like before I head out for the evening.
Stayed 1 night in Mar 2024
Response from FOM on 11 Mar 2024
Thank you for your feedback! We're glad to hear that you appreciated the small retro fridge in your room. Your comment about the room feeling stark is noted, and we'll certainly take it into consideration as we strive to create comfortable and welcoming spaces for our guests.We understand the importance of having a full-length mirror, and we'll explore options to incorporate one into the room for added convenience. Your input helps us improve, and we appreciate your suggestion.If there's anything else we can do to enhance your future stays with us, please feel free to let us know. We hope to welcome you back soon!Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Donna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, amenities are great, we felt welcomed, they let my daughter who arrived before me check into her room so she didn’t have to wait for me in her vehicle, super cool. Room was clean & and nicely decorated. We liked the minimalist vibe. The fire place out front was a nice touch, it was still a little to chilly to hanging out outside, but could def see us spending time there in the evening in the warmer months.
Stayed 2 nights in Mar 2024
Response from FOM on 11 Mar 2024
Thank you for sharing your experience with us! We're delighted to hear that our staff made you feel welcome and went above and beyond to accommodate your daughter's early arrival. It's fantastic to know that you enjoyed our amenities and found your room to be clean and nicely decorated.We're glad you appreciated the minimalist vibe and the addition of the fireplace out front. We agree—it's a perfect spot to relax during the warmer months!We look forward to welcoming you back, and hopefully, you'll get to enjoy the outdoor amenities even more next time.Best regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Mrinabh, Lake Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel with super nice staff just a block away from the downtown!
Stayed 2 nights in Mar 2024
Response from FOM on 7 Mar 2024
Thank you so much for your kind words! We're delighted to hear that you found our hotel beautiful and clean, and we're thrilled that you enjoyed our convenient location just a block away from downtown. We strive to provide excellent service, and we're glad to hear that our staff made your stay enjoyable. We hope to welcome you back for another great stay in the future!Best,Bri G.Front Office ManagerThe FINCH Hotel

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Finch is a great property! Love the decor, wine at check in, amenities in the lobby, and so close to all the wonderful dining and shopping options!
Stayed 1 night in Feb 2024
Response from FOM on 26 Feb 2024
Thank you so much for your review! It is always great to hear when a guest truly experiences our top 3 pillars, clean and comfortable rooms, exceptional service and location! I'm so happy you did!We hope to have you back with us again soon.Best,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Cutter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Was perfect in every way, from service to room condition. Also a complimentary wine tasting hour which was very nice. Will be staying again
Stayed 1 night in Feb 2024
Response from FOM on 26 Feb 2024
Thank you so much for your glowing review! We're absolutely thrilled to hear that your stay with us was perfect in every way. Providing top-notch service and maintaining excellent room conditions are priorities for us, and we're delighted to know we hit the mark. We're also glad you enjoyed our complimentary wine tasting hour! We can't wait to welcome you back for another fantastic stay. Until then, safe travels!Best,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Jon, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Feb 2024
Response from FOM on 26 Feb 2024
Thank you for your rating and for taking the time to leave us feedback. We're delighted to hear that you found our location to be good! We strive to provide convenience and accessibility for our guests, and we're thrilled that it enhanced your experience with us.We look forward to hosting you again for another great stay!Best,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 2 nights in Feb 2024
Response from FOM on 26 Feb 2024
Hi Margaret,Thank you for the fantastic review! We're thrilled to hear that you found your stay clean and comfortable. Providing a cozy and welcoming atmosphere is what we strive for, and we're delighted that you had such a positive experience with us. We can't wait to welcome you back for another enjoyable stay!Best,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for walkable visit to WW!
The Finch was a delightful place to stay. Affordable, cute, close-to-downtown and convenient parking. We stayed just one night but will be visiting again! Bonuses: bike storage (didn't use on this trip but definitely will!, the gluten-free baker right across the street, and the easy check-in and -out.
Stayed 1 night in Feb 2024
Response from FOM on 21 Feb 2024
Thank you so much for your review and feedback!We are thrilled that you enjoyed your time with us and appreciate all of your positive comments! We are happy you were able to enjoy our convenient location, amenities, and service. We very much look forward to hosting you again sometime soon!Best,Bri G.Front Office Manager

10/10 Excellent

Mitzi, Spokane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Friendly staff, local graphic artist’s work in our room, contemporary design, and the welcome that our dog received were terrific. Our room was quiet and the bed was SO comfortable.
Stayed 1 night in Feb 2024
Response from FOM on 19 Feb 2024
Thank you so much for sharing your glowing review with us! We're thrilled to hear that you had such a wonderful experience during your recent stay at The FINCH.It's delightful to know that you appreciated our friendly staff, the unique artwork, and our contemporary design aesthetic. We take great pride in providing a welcoming and comfortable environment for all of our guests, including your furry friend!We're especially pleased to hear that you found your room to be quiet and that you enjoyed a restful night's sleep on our comfortable bed. Your comfort and satisfaction are paramount to us, and we're delighted that we could exceed your expectations in this regard.Thank you once again for your kind words and for choosing to stay with us. We can't wait to welcome you and your pup back for another fantastic stay in the future!Best,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Tiffany

Liked: Amenities, property conditions & facilities
Enjoy
Stayed 2 nights in Feb 2024
Response from FOM on 18 Feb 2024
We wanted to extend our warmest thanks for the fantastic review you recently left for us. It's always a delight to know that our guests enjoyed their stay, and we are grateful for the positive ratings you provided. Your feedback motivates our team to continue delivering exceptional service and creating memorable moments for our guests.Thank you for choosing The Finch Hotel and for taking the time to share your positive experience. We genuinely value your feedback, and we look forward to the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more!Once again, thank you for making our day brighter with your wonderful review. We can't wait to welcome you back for another fantastic stay!Warmest regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic visit to The Finch!
As always, we had a great stay.
Stayed 1 night in Feb 2024
Response from FOM on 14 Feb 2024
Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic time at The Finch during your Walla Walla adventure. Choosing to stay with us time and again is the ultimate compliment! We're all about making sure our guests feel right at home, and it sounds like we hit the mark. Next time you're in town, you know where to find us! Until then, safe travels and happy exploring! Warm regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Everything was great, quiet, convenient to Whitman College reason for our stay to watch my son’s basketball game, the modern designs of the hotel. The bed was very comfortable to my liking. The only thing is that no microwave but so close to everything. Friendly staff! And they gave out wine sampling. Yummy!
Stayed 1 night in Feb 2024
Response from FOM on 14 Feb 2024
Thank you so much for sharing your experience with us! We're delighted to hear that everything was great during your stay and that our location near Whitman College was convenient for cheering on your son's basketball game. Our modern designs aim to provide a stylish and comfortable atmosphere, and we're thrilled that you found the bed to your liking! We apologize for the inconvenience of not having a microwave, but we're glad to hear that it didn't detract from your overall experience. Our friendly staff loved having you, and we can't wait to welcome you back for more memorable stays in the future! Warm regards,Bri G.Front Office ManagerThe FINCH Hotel

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from FOM on 5 Feb 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best,Bri G.Front Desk Manager

8/10 Good

Margaret, Prosser

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel located near downtown Walla Walla. Downtown is a couple blocks away and a convenient walk. The room are recently refurbished. The bed was plush with down pillows.the bathroom was nice but the barn style door didn’t close all the way and there wasn’t much soundproofing. No closet or dresser, only an open concept shelf to place clothes. Nightly rate of $150 for a king seemed a little steep.
Stayed 1 night in Feb 2024
Response from FOM on 5 Feb 2024
We appreciate your thoughtful review and your recent stay with us. It's fantastic to hear that you found the location convenient and enjoyed our recently refurbished rooms.We value your feedback on the barn-style door and soundproofing concerns, and we'll certainly look into improving these aspects to enhance our guests' experience. Your input is crucial to our ongoing efforts to provide the best possible stay.Regarding the room setup and the nightly rate, we understand your perspective, and we are continuously evaluating our offerings to ensure they align with our guests' expectations.We look forward to the possibility of hosting you again and appreciate the opportunity to make your next stay even more enjoyable.Best,Bri G.Front Desk Manager

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FOM on 5 Feb 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best,Bri G.Front Desk Manager

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot for a few nights in Walla Walla!
Nice spot, walking distance to WW amenities, in downtown area, restaurants, tasting rooms. Dog friendly. Staff very nice. Hotel even communicated when there was a memorial procession through town which partially blocked access to front of hotel for an hour. Will stay again!
Stayed 2 nights in Jan 2024
Response from FOM on 30 Jan 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed our convenient location, within walking distance of downtown amenities, restaurants, and tasting rooms. It's heartening to hear your positive feedback about our staff, and we will be sure we pass along your kind encouragement of a job well done!We can't wait to welcome you back for another stay! If there's anything specific you're looking forward to on your next visit, feel free to let us know.Warm regards,Bri G.Front Desk ManagerThe Finch Hotel

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FOM on 30 Jan 2024
Thank you for your rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best,Bri G.Front Desk Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from FOM on 15 Jan 2024
Thank you for leaving a perfect rating! We hope you had a wonderful stay with us and look forward to hosting you again soon!Best,Bri G., Front Desk Manager