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Reviews of Residence Inn by Marriott Waldorf

3 out of 5
Residence Inn by Marriott Waldorf
3020 Technology Place, Waldorf, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 440 reviews" "
Rating 8 - Good. 115 out of 440 reviews" "
Rating 6 - Okay. 32 out of 440 reviews" "
Rating 4 - Poor. 26 out of 440 reviews" "
Rating 2 - Terrible. 30 out of 440 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roschelle

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, very clean and comfortable. Loved that there were stores and restaurants within walking distance.
Stayed 7 nights in May 2024

2/10 Terrible

yanira, waldorf

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything
Stayed 1 night in May 2024

10/10 Excellent

Claudette, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice location. Loved the staff, Anthony was very attentive and did his best to assist with my early check in request.
Stayed 1 night in May 2024

10/10 Excellent

Randall

There was mold in the bathroom and the bathroom sink was clogged. The kitchenette was nice. The staff was very friendly!
Stayed 1 night in May 2024

8/10 Good

Pierre

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I have been trying to get in touch with housekeeping. I left something very personal in my room. I have yet to hear from anyone.
Stayed 2 nights in May 2024

8/10 Good

Peter

Travelled with family
Liked: Staff & service, amenities
The person washing the floor in the lobby and elevator did not use clean water. Floor was VERY sticky. Rugs in the hallways are worn. Room was great. Breakfast was good.
Stayed 1 night in May 2024

8/10 Good

Laura, Beachwood

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe staff great. Very comfortable room walking distance to restaurants
Stayed 1 night in Apr 2024

4/10 Poor

LORNA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for eatey and shopping, my overview: Poor decor, shabby, dirty and smelly hall ways and elevator, only one elevator which was shared by residents and maintenance workers, black-out shades were torn with lots of holes, extremely noisy ac unit, unconfortable bed and pillows, noisy neighbors next and above unit seems to be long term/permanent residents who were loud.
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Nechama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks room was ok and had a full kitchen, staff was friendly and helpful. Includes breakfast which looked good (we didn't go) we were a bit uneasy about the area and weren't sure it was very safe but the hotel itself was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Apr 2024

4/10 Poor

eugenia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was nice.
Stayed 2 nights in Apr 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
very clean and comfortable room but the a/c is too loud.
Stayed 1 night in Apr 2024

6/10 Okay

Schanel

Travelled with family and small children
Liked: Staff & service, amenities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Gail

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the bedroom and closets were wet. Rear door going outside would not accept the card to open. I arrived 7:30 for breakfast to find sausage but no eggs and the waffle maker down. I tried the juice but ended up pouring out both the orange juice and the apple juice.
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location near food and shopping. The gentleman that checked me in was very nice and helpful. I was very satisfied with the room and will definitely be staying there again.
Stayed 1 night in Apr 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
I was booked together with my brother who also had a room. We both experienced the same problem. There was a wedding party that lasted two days/nights that was just down the hallway. There was very loud music until the wee hours of both nights. Essentially very little sleep. There was no attempt by the front desk to quiet down this mob.
Stayed 7 nights in Apr 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC/Heater was some how noisy
Stayed 1 night in Apr 2024

6/10 Okay

Adrian

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our trip was almost ruined because of a Two day long wedding party with extremely loud music into the wee hours for two nights just down the hallway from us.
Stayed 6 nights in Apr 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice area and hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

TATIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The privacy
Stayed 2 nights in Mar 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Annetta

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect!
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional
Stayed 6 nights in Mar 2024

10/10 Excellent

Anisha

Stayed 1 night in Mar 2024

4/10 Poor

Samone

Travelled with family, Travelled with pets
My stay was less than average. The fire alarms went off two days in a row with no warning but we received notice of them testing fire alarms after the fact. The phones were down and we were unable to contact the front desk. The only elevator went down which is not ideal when you’ve booked a handicap room and they put you on the 4th floor. The stairwell smells like someone’s diaper. We requested a 2 hr late check out and the day of, was questioned why we were still in the room as of 12:45. Without any of that happening, the hotel room was adequate.
Stayed 11 nights in Feb 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott residence inn is a great property its clean quiet and the service is great... the only discrepancy was i had a fire place room and the fire place didnt work
Stayed 2 nights in Feb 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Someone Cared
Check in was great! Sheree at the front desk was outstanding. We had an issue with stains on the sheets. We told Sheree and she immediately got the problem fixed. This prompt action from her made our stay more at ease for the rest of our trip.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen

Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and respectful. The room service was great
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in and check-out was a breeze. Mrs Sheere King was very attentive to our needs when we arrived for the evening. The only thing that wasn't up to par was the coffee. the container went empty and when they bought out a new one the coffee was Lukewarm.....not pleasant at all.
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Taetia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was larger than any of the other 3 Residence Inns I've stayed in before in other states. Very clean and the bed was extremely comfortable.
Stayed 2 nights in Feb 2024

2/10 Terrible

Traimont

I booked a room online when I arrived i was told no rooms were available
Stayed 1 night in Feb 2024

10/10 Excellent

Darrell

Stayed 1 night in Feb 2024

10/10 Excellent

Khalida

Stayed 1 night in Jan 2024

6/10 Okay

Charles

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice room but overall Bot the cleanest establishme
Our room was ok. Tub didn’t have a stopper in it or enough towels had to call down for those. Breakfast area was a complete disaster local kids were taking all the food and making noise. Trash was everywhere
Stayed 1 night in Jan 2024

8/10 Good

Glenwood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 4 nights in Jan 2024

8/10 Good

Kiwana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Get A Away
The experience was good.
Stayed 2 nights in Jan 2024

10/10 Excellent

LEVY

Travelled with family, Business traveller
Liked: Amenities
The place was very clean and the staff is very nice.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nikiesha, Upper Marlboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very quiet. Staff was pleasant and helpful. The rooms were clean, and the food (breakfast) was hot. I had to extend my stay and the manager worked with me to receive a fair price.
Stayed 5 nights in Jan 2024

10/10 Excellent

Tasheena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The property was quiet and clean. The staff was nice and the process of checking in was fast and very wasy
Stayed 2 nights in Jan 2024

8/10 Good

Keith, Roselle

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

KATRINA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No relaxation
The stay way horrible!! I paid for my mom to have a relaxing stay instead she had to change rooms three times. Someone was having a party so she had to complain and one of her rooms wasn’t ready so she change rooms again. I want a refund or a free stay!!
Stayed 1 night in Jan 2024

8/10 Good

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was phenomenal. Staff was friendly.
Stayed 2 nights in Jan 2024