Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds
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Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
5 Park Center Dr, Wadsworth, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 473 reviews" "
Rating 8 - Good. 130 out of 473 reviews" "
Rating 6 - Okay. 33 out of 473 reviews" "
Rating 4 - Poor. 9 out of 473 reviews" "
Rating 2 - Terrible. 11 out of 473 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good experience. But... I rented an "accessible" room thinking it was handicap assessible only to find out according to the guy at the front "On Expedia, 'accessible' means hearing assessible. You need to see 'mobility' for it to be an ADA room." With that said, we ended up in a room that my mom was unable to use the bathroom....she was unable to shower and needed to use the restroom by the pool. The WORST part was the bed height. It was TOO high for my mom to get in without assistance. They guy at the front said even the ADA rooms have beds at that height. People with disabilities... please be aware this may not be a good fit even with an ADA room.
Stayed 2 nights in Apr 2024
Response from Guest Services on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for me. Comfotable.
Stayed 7 nights in Apr 2024
Response from Guest Services on 10 Apr 2024
Thank you for staying with us!

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, amenities
Centrally located for any needed services. Close to interstate. Easy to find location
Stayed 4 nights in Apr 2024
Response from Guest Services on 9 Apr 2024
We appreciate your feedback.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved spending time at the pool with my family
Stayed 1 night in Mar 2024
Response from Guest Services on 29 Mar 2024
Thank you for staying with us!

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel like family.
Stayed 2 nights in Mar 2024
Response from Guest Services on 24 Mar 2024
Thank you for staying with us!

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
The room was clean and orderly, but old. It could use some updating. Lavatory is in the room, not in the bathroom. Only one room in the entire facility has a walk in shower. All other rooms have a tub/shower combo.
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
Thank you for your feedback.

10/10 Excellent

Michael

Next to a good restaurant
Stayed 1 night in Mar 2024
Response from Guest Services on 14 Mar 2024
Thank you for choosing to stay with us!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 14 Mar 2024
Thank you for choosing to stay with us!

10/10 Excellent

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and so kind i actually didnt mine checking in sometimes people are having a bad day amd i seemed to find one but not at this one and im so thankful for them
Stayed 2 nights in Feb 2024
Response from Guest Services on 11 Feb 2024
Thank you for choosing to stay with us!

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services on 8 Jan 2024
Thank you for staying with us!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will stay again
Was a great stay. Everyone was so friendly and the breakfast was delicious! The pool area is so nice, spot for littles, the actual pool and the hot tub. Nicely done!
Stayed 1 night in Dec 2023
Response from Guest Services on 8 Jan 2024
Thank you for choosing to stay with us!

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023
Response from Guest Services on 31 Dec 2023
Thank you for staying with us!

10/10 Excellent

maribeth

Travelled with family
Very nice. Broken coffee pot in room. Loved the hot tub
Stayed 2 nights in Dec 2023
Response from Guest Services on 25 Dec 2023
Thank you for your feedback.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, hot tub and water park were great, especially for the kids.
Stayed 2 nights in Dec 2023
Response from Guest Services on 23 Dec 2023
Thank you for staying with us.

6/10 Okay

Sheila

Travelled with family
Liked: Amenities
Upon arrival, new associate was left by herself. She did the best she could. No greeting when entering or leaving the building at all. Room was a 5, top sheets needed to be replaced. Down comforter was stained. Bathroom was not cleaned very well. Had to call the desk at 1:30, party going on for hours and people yelling and in & out. Room was so hot, turned heat off and static was horrible. Very dry in the room. No garbage bags in either cans in the room.
Stayed 2 nights in Dec 2023
Response from Guest Services on 19 Dec 2023
Thank you for your feedback.

8/10 Good

Emily

Stayed 1 night in Dec 2023
Response from Guest Services on 17 Dec 2023
Thank you for your feedback!

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast could been better if the milk they served was past sell date and the switched up what they served daily. (Bacon and hash browns would been great)
Stayed 8 nights in Nov 2023
Response from Guest Services on 4 Dec 2023
Thank you for your feedback.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price
Stayed 2 nights in Nov 2023
Response from Guest Services on 4 Dec 2023
Thank you for sharing a great place for the price.

10/10 Excellent

Fred

Travelled with partner
Very well run and well kept property . Bob Evans restaurant a few steps away . Stores close by . This will be our yearly stop in Wadsworth . Thanks for a great couple of days
Stayed 2 nights in Nov 2023
Response from Guest Services on 21 Nov 2023
Thank you for staying with us!

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Convenient location
Stayed 2 nights in Oct 2023
Response from Guest Services on 7 Nov 2023
Thank you for your 5 Star rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Had a pleasant stay. Hotel was clean and accommodating.
Stayed 1 night in Oct 2023
Response from Guest Services on 2 Nov 2023
We appreciate you sharing a "pleasant stay, clean and accommodating". Thank you

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Services on 31 Oct 2023
We appreciate the 10 out of 10 rating. Thank you

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good area. We felt safe here. There were plenty of restaurants and shopping around if you were looking to do that. Walmart is right near by if you forgot anything. The hotel itself was up to date. The staff was very pleasant and helpful. The room was clean and the amenities were nice. The breakfast each morning was a little different and we appreciated having hot and cold options. The fan in our bathroom looked like it hadn't been cleaned in a year, but wiping it down with a washcloth solved that issue. The pullout mattress was horrible and our daughter couldn't sleep on it. But, she is still on the young side and a couple blankets on top of the couch cushions and she was fine. Other than those two minor items, it was a good stay.
Stayed 2 nights in Oct 2023
Response from Guest Services on 28 Oct 2023
Thank you for your feedback.

10/10 Excellent

Margaret

Stayed 1 night in Oct 2023
Response from Guest Services on 7 Nov 2023
Thank you for your 5 Star rating.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2023
Response from Guest Services on 6 Oct 2023
Thank you for staying with us!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean & comfortable. Staff friendly and accommodating. Restaurant and bar 50ft away, others within walking distance. A small area to purchase beverages, food and toiletries located on premises.
Stayed 3 nights in Sep 2023
Response from Guest Services on 18 Sept 2023
We appreciate you sharing clean, comfortable hotel and friendly staff. Thank you for staying with us.

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2023
Response from Guest Services on 2 Oct 2023
Thank you for your 5 Star rating.

6/10 Okay

Kim

Liked: Staff & service
Carpet was dingy which always makes you wonder how clean the rest of the place is.
Stayed 1 night in Sep 2023
Response from Guest Services on 8 Sept 2023
Thank you for your feedback.

6/10 Okay

Indiya

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
The only complaint was that we had dirty towels in the bathroom and the tub wouldn’t drain so they moved us to another room. Other than that it was pretty decent for a one night stay
Stayed 1 night in Aug 2023
Response from Guest Services on 28 Aug 2023
Thank you for your feedback.

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Guest Services on 16 Aug 2023
Thank you for your feedback!

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Services on 14 Aug 2023
Thank you for your 5 star rating.

10/10 Excellent

michelle

Stayed 1 night in Aug 2023
Response from Guest Services on 12 Aug 2023
Thank you for your feedback

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Staff was rude, pool required wristbands which we were not made aware of. We were meeting family there to spend time and they couldn’t visit the pool with us.
Stayed 1 night in Aug 2023
Response from Guest Services on 16 Aug 2023
I apologize, however hotel pool is a guest amenity and per hotel policy we cannot allow non-guests in the pool area.

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Very nice facility. Way too noisy both nights we were there.
Stayed 2 nights in Aug 2023
Response from Guest Services on 7 Aug 2023
Thank you for your feedback.

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great stay. Friendly service and very clean.
Stayed 1 night in Aug 2023
Response from Guest Services on 7 Aug 2023
We are glad to hear you had a Great stay. We appreciate your kind words.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and clean. Staff friendly and helpful. Breakfast very good.
Stayed 2 nights in Jul 2023
Response from Guest Services on 27 Jul 2023
We are glad to hear you enjoyed your stay. We appreciate your feedback.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Friendly, clean and comfortable. Good breakfast
Stayed 2 nights in Jul 2023
Response from Guest Services on 23 Jul 2023
Thank you for your feedback!

10/10 Excellent

Sally

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice Comfort Inn. Our suite was entirely clean and very spacious. We stayed two nights for a family wedding. Large bathroom. The staff was helpful. The breakfast was good and the breakfast area clean and comfortable. Easy access to stores for last-minute items. We recommend Marie's for delicious italian food; Alexandri's for great value/real food/diner/with specials and Greek items. Would definitely recommend this hotel.
Stayed 2 nights in Jul 2023
Response from Guest Services on 5 Jul 2023
We appreciate your kindness. Thank you for staying with us and recommending us to everyone!

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Services on 5 Jul 2023
Thank you for staying with us!

10/10 Excellent

Magda

Stayed 1 night in Jun 2023
Response from Guest Services on 23 Jul 2023
Thank you for your feedback!

10/10 Excellent

Khevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2023
Response from Guest Services on 22 Jun 2023
Thank you for staying with us!

8/10 Good

Rowena

Stayed 1 night in Jun 2023
Response from Guest Services on 19 Jun 2023
Thank you for your rating.

2/10 Terrible

Donald

Stayed 2 nights in Jun 2023
Response from Guest Services on 14 Jun 2023
We apologize you were not happy with your stay.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Guest Services on 13 Jun 2023
Thank you for staying with us!

10/10 Excellent

jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and clean surroundings.
Stayed 1 night in Jun 2023
Response from Guest Services on 13 Jun 2023
We appreciate your kind words.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
vey nice staff
Stayed 2 nights in Jun 2023
Response from Guest Services on 12 Jun 2023
We appreciate you sharing very nice staff. Thank you

8/10 Good

Angela

Stayed 4 nights in May 2023
Response from Guest Services on 30 Jun 2023
Thank you for your rating.

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in May 2023
Response from Guest Services on 20 May 2023
Thank you for your 5 Star rating.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby was inviting, staff was friendly and professional, room was clean and comfortable.
Stayed 1 night in May 2023
Response from Guest Services on 14 May 2023
Thank you for your kind words.

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Services on 8 May 2023
Thank you for staying with us.