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Reviews of Shaqilath Hotel

3 out of 5
Shaqilath Hotel
Wadi Musa, Wadi Musa, Ma'an Governorate

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 222 reviews" "
Rating 8 - Good. 56 out of 222 reviews" "
Rating 6 - Okay. 12 out of 222 reviews" "
Rating 4 - Poor. 6 out of 222 reviews" "
Rating 2 - Terrible. 10 out of 222 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service they provide at the Shaqilath was outstanding. Very welcoming and friendly. The room was spotless. Loved our stay here.
Stayed 2 nights in Apr 2024
Response from fayez on 3 May 2024
thank you

10/10 Excellent

Luis

Stayed 2 nights in Apr 2024
Response from fayez on 3 May 2024
thank you

10/10 Excellent

Hatim

Stayed 1 night in Nov 2023

8/10 Good

Claudia

Stayed 3 nights in Oct 2023
Response from fayez on 18 Nov 2023
thank you

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very modern, the staff is awsome, very helpfull, willing to help and offer options. In addition I was there for my birthday and during dinner, the dim the lights, bring a cake and start singing happy birthaday, it was awsome. Close to Petra (Walking distance), very good breakfast, good hotel and the best the people, coordinating everything even before we arrived
Stayed 2 nights in Sep 2023
Response from fayez on 15 Oct 2023
thank you we hope to see again in our place

8/10 Good

Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a very nice small hotel on the hill with a very beautiful city view from the window. staffs are very nice and helpful. the shower cube may be a little small for big guys.
Stayed 1 night in Oct 2023
Response from Mr.Naji Hlalat on 7 Oct 2023
Dear Guest ,We are delighted by your positive review on Expedia! Thank you for choosing our hotel and sharing your wonderful experience. We can't wait to host you again in the future!Warm regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent brand new hotel
This is a brand new hotel with 10-12 minutes walk to Petra visitor center. Beautiful interior. Everybody is very friendly and trying to help. We asked for an iron - delivered within 5 minutes. Asked for refrigerator - same thing. Chef cooked especially for us a vegetarian meal. Definitely recommended.
Stayed 2 nights in Sep 2023
Response from fayez on 22 Sept 2023
Thank you we hope to see again in our Hotel

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from fayez on 5 Jul 2023
thank you

8/10 Good

Arnel

Stayed 1 night in Jun 2023
Response from fayez on 21 Jul 2023
thank you

8/10 Good

Koreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wadi Musa is a dirty town with very little to do with the phenomenal Petra and a huge bonus. This hotel is very adequate for this town, not great or even very good but very adequate.
Response from fayez on 8 Jun 2023
In response to what you asked in your message and evaluation, Wadi Musa is not dirty, very beautiful and clean, and we do not allow it to be unclean.

10/10 Excellent

Caitrin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice, comfortable hotel with a good breakfast and a nice lunch box option for Petra.
Stayed 2 nights in May 2023
Response from fayez on 4 Jun 2023
thank you

10/10 Excellent

Hazami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
The 3rd and 4th floor are fully renovated. From the outside, I was skeptical when we pulled up, but it was a gem inside! Really nice sized room, super friendly staff, extremely comfortable beds, and just an all around great experience. The restaurant is humble, but apart from that— I would 100% stay again. The staff went out of their way to make us feel at home. They even ordered late night pizza for us! I highly recommend this place if you want something close to Petra, yet reasonably priced.
Stayed 2 nights in May 2023
Response from fayez on 4 Jun 2023
thank you we hope to see again

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious rooms.
Very clean hotel with a nice rooftop terrace. Rooms were spacious and comfortable with modern amenities. Friendly staff. The hotel is located a bit further out from the Site and from the shops/restaurants.
Stayed 2 nights in May 2023
Response from fayez on 3 Jun 2023
thank you

6/10 Okay

Donald

Stayed 2 nights in May 2023
Response from f on 22 Jun 2023
thank you

10/10 Excellent

Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in May 2023
Response from fayez on 30 May 2023
thank you

10/10 Excellent

bana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I spent three days at this amazing hotel. The guests service is super helpful and friendly, the rooms are super clean and all are newly renovated. Its a five stars experience and i will surely make it as my first option next time. Thank you
Stayed 2 nights in May 2023
Response from fayez on 29 May 2023
thank you

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet and safe. Staff were excellent: very polite, kind, and helpful always. The location was a 10 minute walk to the visitors’ centre. It was just a short walk to Wadi Musa too which offered a nice change. The whole experience was great!
Stayed 6 nights in May 2023
Response from fayez on 28 May 2023
thank you

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely terrace view of Petra, from the restaurant. Very comfortable, clean and excellent service throughout.
Stayed 1 night in May 2023
Response from fayez on 28 May 2023
tank you

4/10 Poor

Simon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very helpful Manager for an older hotel building.
Stayed 2 nights in May 2023
Response from fayez on 20 May 2023
just we want ask about your review you dont write if you have problem ore if you dont like the hotel because you but 2 fro 5

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend
I don't know how this compares with the rest of Wadi Musa, but I was not impressed at all, and surprised this hotel has such a high rating. The WiFi didn't work in the room at all, it was only reachable in the lobby area but even when connected it didn't work very well. The room wasn't cleaned at all during my stay. The towels didn't appear to be clean at check-in and I started to get a couple of small bugs in the room on the second day. The bathroom was tiny - the door didn't open fully because it was so crammed. There is also no safe / safety deposit box available despite this being advertised on Hotels.com.
Stayed 2 nights in Apr 2023
Response from Naji on 14 May 2023
Thank you dear for your fack review . There’s a lot of our guests leave the reviews and we know what we are doing to make our hotel one of the best and we have 3 Wi-Fi networks in hotel and all of it is free and no complaining . So how all of that happened with you but by the way we are looking to host you again and maybe you will change your review

8/10 Good

Ryan

Stayed 3 nights in Apr 2023
Response from fayez on 28 May 2023
thank you

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel for the price. A 10 minute walk to the Petra visitors centre and entrance. The walk back to the hotel is steep. Check in was very good.
Stayed 1 night in Apr 2023
Response from fayez on 1 May 2023
thank you

10/10 Excellent

Mark

Stayed 1 night in Apr 2023
Response from fayez on 20 May 2023
thank you

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, room comfort
Convenient walking location but nothing fancy at a
It was an okay hotel.
Stayed 2 nights in Apr 2023
Response from fayez on 27 Apr 2023
thank you

8/10 Good

KAREN

Stayed 1 night in Apr 2023
Response from fayez on 27 Apr 2023
thank you

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from fayez on 24 Apr 2023
let me no whats the problem in this photo

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shaqilath Hotel is in an excellent location for visiting Petra as you can easily walk down a set of stairs from the hotel to the main road and to the visitor center (10-15 minutes). The hotel offers a complimentary breakfast that starts at 6:30 am (early enough for an early visit to Petra before the real crowds begin) and is plentiful with pita, toast, hard boiled eggs, cheeses, hummus, pancakes, coffee and juices). The staff are friendly and kind. They also offer a boxed lunch (a sandwich, fruit, bottled water, and a pound cake) for 5 JOD (you can find similar types of things in town, too). We had a triple room and they kindly gave us a room with a small balcony that gave a nice view of Wadi Musa. Overall, happy with my stay!
Stayed 2 nights in Apr 2023
Response from fayez on 12 Apr 2023
thank you we hope to see again

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
need fresh fruit at breakfast otherwise 4 th floor rooms are very nice
Stayed 2 nights in Apr 2023
Response from f on 8 Apr 2023
Thank you

10/10 Excellent

jose j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was raining first day early morning but later was good hotel stuff great service food excellent room mister clean perfecto recomendable city wadi musa citizens very nice all way told you welcome recomiendo a todos los mexicanos que vayan
Stayed 3 nights in Mar 2023
Response from fayez on 3 May 2024
thank you

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff, not too far from Petra’s visitors center. Not the cheapest option around, but worths the money. Nice view too and pretty good breakfast. A bit far for walking from the central part of the city, where all the restaurants and food spots are, but they got their own restaurant too. Overall we had a great time.
Stayed 1 night in Mar 2023
Response from fayez on 24 Mar 2023
thank you

10/10 Excellent

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
The rooms are small but comfortable and very clean. The bathroom was really small and no so comfortable. However, all the attendants were very polite and helpful.
Stayed 3 nights in Mar 2023
Response from fayez on 22 Mar 2023
thank you

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from f on 18 Mar 2023
thank you

10/10 Excellent

Maryann

Stayed 3 nights in Mar 2023
Response from fayez on 3 Apr 2023
thank you

10/10 Excellent

juwairiyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 5 nights in Mar 2023
Response from fayez on 11 Mar 2023
thank you

10/10 Excellent

Shabana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Jordan
Stayed 1 night in Mar 2023
Response from fayez on 9 Mar 2023
thank you

8/10 Good

Miroslav

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is just three minutes drive from Petra Visitor Center. Rooms are medium size and breakfast was good. Check-in and checkout times were generous (noon-noon). I am not sure how well the rooms were cleaned though. Upon check-In in our room there was poop in the toilet bowl :-(, and the towels appeared dump, even though the climate is very dry. The staff was very friendly though, and there is a very nice view from the rooftop dining area.
Stayed 1 night in Feb 2023
Response from fayez on 1 Mar 2023
thank you

8/10 Good

sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the entrance. Dinner and breakfast was very nice and staff very friendly. Stay here folks.
Stayed 2 nights in Feb 2023
Response from fayez on 25 Feb 2023
thank you

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Would Recommend
Great stay at Shaqilath. Seemed like a brand new room - super clean and comfortable. Great breakfast with omelette and pancake station. Easy on site parking for those coming with a car. Host was very friendly and helpful on arrival.
Stayed 3 nights in Feb 2023
Response from Fayez on 15 Feb 2023
Thank You We Hope To See again In Our Hotel

10/10 Excellent

Anthony, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the dinners in the restaurant are very good and the price is very reasonable (we only ate their once, and should have eaten their more often - note it is a dry hotel). The rooms are quite and very modern.
Stayed 3 nights in Feb 2023
Response from fayez on 10 Feb 2023
thank you we hope to see again in our place

10/10 Excellent

Sherry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Shaqilath definitely exceeded my husband's and my expectations for such reasonably priced accommodation. It sparkles! Great attention to detail in the design, meals, facilities (even multinational electrical sockets), and every aspect of their service. I'll be recommending it to everyone we know who plans to visit Petra. FYI, we found it easiest to take the stairs down to the main street when going to Petra, and the roadway back up after Petra. Both about 10 to 15 minutes walk to the Visitors' Centre.
Stayed 1 night in Feb 2023
Response from fayez on 9 Feb 2023
thank you we hope to see again in our place

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from fayez on 27 Jan 2023
thank you

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Great food the chef cook a delicious dinner for me on arriving. I highly recommend this hotel for anyone visiting Petra !!!
Response from fayez on 22 Jan 2023
Thank you we hope to see again in our place

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faiyez was super helpful booking me a car back to Amman at a reasonable price after my stay. He and his son had lots of good recommendations on the best way to see Petra. The room was nice, clean, and comfortable, the the breakfast hit the spot before heading out to explore the sites. Great value for the price, and would recommend the property for anyone, regardless of budget.
Response from Fayez on 24 Dec 2022
thank you and we hope to see again in our hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Google maps is not great to try to reach this location and would suggest messaging the hotel directly for better guidance. Hotel was under renovation when I visited so a little biased in terms of condition and noise. The employees are extremely generous and I would highly recommend ordering breakfast and food from the hotel - the proportions are more than huge and you will not finish.
Stayed 1 night in Sep 2022
Response from fayez on 21 Dec 2022
thank you

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price!
OMG! Let me tell you this is the best hotel I've been in regards cost and benefit. The price was so good for the services they offered. The manager welcomed us very well making us feel like visiting our uncle. He was smiling and making jokes as if he knew us forever. The room was big enough for that price. It had everything: fridge, coffee, everything for the bathroom, a big closet, desk... etc. Very very good for that price Breakfast was so good too. Many choices for that small hotel. I was honestly expecting just coffee, bread and some fruits, but they have many options to choose from! Although I don't think I'll go back to Petra even if I visit Jordan again, I'd pick the same hotel if I ever want to go again! The only thing to consider is that I picked this hotel because Google Maps said 10 minute walk from Petra. BUT, it is a very steep climb. Even if you're on shape, consider that you still have to hike in Petra which is a lot, and also think about the weather. We walked the first time, but took a taxi when coming back. (There's free parking in Petra, but we didn't know, so we went by car the second day!)
Stayed 1 night in Oct 2022
Response from Fayez on 16 Nov 2022
Thank you we hope to see again in our hotel

6/10 Okay

pedro

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Petra visit
We stayed one night at Shaqilath hotel after our Petra visit. The family running the hotel was lovely and very helpful with all their tips and suggestions. Rooms were very clean and hotel is 10 min walk to Petra entrance. Highly recommended!
Stayed 1 night in Oct 2022
Response from fayez on 16 Oct 2022
thank you and we hope to see again in our hotel

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Just up the hill from the Visitors Center and shopping street…excellent customer service, friendly staff 😁
Stayed 1 night in Oct 2022
Response from fayez on 6 Oct 2022
Thank you we hope to see you again

2/10 Terrible

Bixia

Stayed 2 nights in Sep 2022

8/10 Good

Rejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance of Petra Visitors Centers. Currently undergoing renovation that should be completed soon. The service is great and the staff is very accommodating. Would stay again...
Stayed 1 night in Sep 2022
Response from fayez on 20 Sept 2022
thank you