Front of property – evening/night

Reviews of Ritz Comfort

3.5 out of 5
Ritz Comfort
47-10-2, Near Diamond Park, Dwaraka nagar, Visakhapatnam, Andhra Pradesh

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from front office manager on 13 Sept 2019
thank you sir, we look forward to welcoming you again! best regards, guest services

8/10 Good

J S

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location VFM stay
Good location. V F M. Coffee kettle not provided but only tea bags and sugar were provided! Strange.
Stayed 1 night in Aug 2019
Response from front office manager on 13 Sept 2019
thank you sir, we look forward to welcoming you again! best regards, guest services

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible rooms. Very old place. Fans, ACs, nothing worked for us. Had to switch the room to a smaller one despite paying for a big one. Buffet breakfast is terrible and they serve same spread every day. Hotel just sells coz of its location, nothing else.
Stayed 2 nights in Dec 2018
Response from Bala on 8 Jan 2019
Hello sir, We are sorry that you did not find our accommodation up to your standards. We work hard to try to satisfy all our guests. Since you have kept yourself Anonymous, we cannot investigate the situation and try to improve ourselves. But we will surely improve our maintenance services. Thank you and have a great day. Best regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Average hotel for a 3 star price. Maintenance can be better
Stayed 2 nights in Dec 2018
Response from Bala on 8 Jan 2019
Hi, Thank you for the review, we will planning to implement preventive maintenance programs to be more proactive on the issues. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Bala on 23 Dec 2018
Thank you for choosing us, we are happy that you gave us a four out of five. Any comments on how we can improve our services will also be appreciated. Regards, Guest Services.