Minibar, rollaway beds, free WiFi, wheelchair access

Reviews of Greenpark Hotel

3.5 out of 5
Greenpark Hotel
Waltair Main Road, Visakhapatnam, Andhra Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 52 reviews" "
Rating 8 - Good. 22 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mr Charles

Disliked: Amenities
No proper currency exchange just a couple of guys on the desk to the side of reception giving you a poor rate.
Stayed 4 nights in Feb 2024

10/10 Excellent

MARUTI DURGA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Veerabhadra Rao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an extremely happy experience during my stay. Staff are friendly and helpful. It is an extremely good value for money.
Stayed 4 nights in Oct 2023

10/10 Excellent

RAJIB

Stayed 1 night in Feb 2023
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

6/10 Okay

Vijay

Travelled with family
Disliked: Property conditions & facilities
Nothing unique and nothing works in the room!!!
Stayed 3 nights in Aug 2022
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

4/10 Poor

shiva

Stayed 1 night in Apr 2022
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderfully Satisfied Customer
All was mighty fine for me. The bed was very cozy and comfortable allowing me to receive a full amount of precious rest and sleep. The hotel staff is quite pleasant and absolutely professional. The room was nice and tidy. In the future should my business once again takes me to Vizag City then you can bet your last rupee that the Green Park Hotel will be the first hotel for me to reserve a room. Also my meals were delicious and marvelously tasty.
Stayed 3 nights in Dec 2021
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

6/10 Okay

Chaitanya k

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just OK stay. Spacious room and closet with workspace — Internet speed is 2-3 Mbps for hotel charging 4000/night is unreasonable Sheets though washed look way too Old covid protocols not strictly adhered
Stayed 1 night in Aug 2021
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

LLOYDS

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good convinent location
Stayed 1 night in Feb 2020
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

4/10 Poor

samyukta

Travelled with family
Disliked: Room comfort
Lost an expensive saree n 3rd guest ignored
We stayed at greenpark for 4 nights (feb 9 - feb 13th, 2020) with my mom n my sis. I booked the room for 3 guests, but every day they provided amenities for only 2 people. When asked for a third bed, all I got was a twin mattress on the floor . I have stayed in multiple hotels both 3 star to 5 star but was always provided with a cot and a mattress for the third guest without even placing a request. Next thing, we lost a pattu silk saree in the room. Usually we don’t leave anything outside in the room. That day, since we were attending a wedding and left the room in a rush with the saree outside. When we came back, we realized the saree was missing immediately. We were exhausted and thought that we should check the bags thoroughly before we report. Next day morning before the checkout, informed the receptionist and the duty manager about our missing saree. They felt bad for us for couple of minutes, checked with their laundry staff and said they couldn’t find it. THAT IS ALL! I contacted multiple times but no response. No escalation or further probe by their team or follow-up back with us about how they could help us in this situation. Basically they didn’t want to take responsibility that an item was lost in their hotel (may be reputation or ego problem). Their confidence that the money was already paid and that it doesn’t matter how they treat the guests is pathetic. Don’t get fooled by the pictures, the service is horrible. Be aware and have a better stay at other hotel.
Stayed 4 nights in Feb 2020
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

8/10 Good

Soumendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Amol, Mumbai

Good hotel
Decent hotel located at Vizag city. Food quality is good. If you want luxurious stay other hotels are available (e.g. Novotel, Park etc.)
Stayed 2 nights in Aug 2018
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Barani on 22 Aug 2018
Dear Mr Suresh, Thank you for sharing your experience about our hotel in expedia. We are happy to note that you are satisfied with our services from all aspects and i will share your feedback with.with the entire team who are happy to know their efforts were well recognized. We shall look forward to have you with us again on your next trip to Vizag. Warm Regards Barani General Manager(O)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near R k Beach. Friendly staff especially the manager.
Stayed 2 nights in Jul 2018
Response from Barani on 4 Aug 2018
Dear Sir, Greetings from Greenpark Visakhapatnam !!! Thank you for choosing GreenPark, Vizag for your stay and for a fantastic review. I am delighted to know that every aspect of your experience was excellent. Warm welcome, delicious food and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests. Many thanks again for taking the time to write this review. We hope that you will plan another holiday with us soon! Best Regards Barani

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
First day i had some issues and from next day they have rectified it and the rest of our stay was pleasant.overall experience was good.
Stayed 4 nights in May 2018
Response from Barani on 16 May 2018
Dear Sir, Greetings from Greenpark Visakhapatnam !!! Thank you for choosing to stay with us and for taking time to review your experience. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am happy to know that you got to experience the best of our hospitality. I am grateful to you for your encouraging comments on each aspect of your stay with us. This is a big motivation for the team and encourages them to perform at the best of their capabilities! We are proud to have you as an ambassador of GreenPark and look forward to welcome you back soon! Best Regards, Barani General Manager(O)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
At the heart of the city
This was my second visit to the hotel and I was pleased with my experience. I had to check out early so they packed my breakfast. That was a really nice touch. The housekeeping staffs were very nice. Gym was well equipped. Happy with my stay
Stayed 3 nights in Mar 2018
Response from Barani on 10 Apr 2018
Dear Sir, Greetings from Greenpark Visakhapatnam !!! It gives me immense pleasure to receive such positive feedback for you. I am glad that you enjoyed your stay at the hotel and your kind appreciation for the staff and food has been humbly received; it is feedback like yours that motivates the entire team to strive further towards excellence. Thank you once again for sharing your valuable experience with us. My entire team and I look forward to welcome you back at Greenpark Hotel, Visakhapatnam. Warm Regards, Barani General Manager(O)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Virendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business use, Not good for leisure trips
The hotel is good probably for business travelers as it has good road connections and public transport. around 2 km from beach so difficult to take a walk. The pool is below average, as it face toward the local residency and party hall. Don't expect much from window view, as you will find local houses or play ground where people peeing in open. Staff is helpful and supportive. The breakfast is also good.
Response from General Manager on 10 Feb 2017
Dear Mr. Virendra Kumar, Thank you for taking out your valuable time and for sharing your experience during your recent stay at the GreenPark, Vizag. We are happy to note that staff are friendly with you and you had a satisfying experience. We consider guest feedback as an opportunity to further improve our service and we have duly noted your suggestions. We thank you again for your patronage and recommendation. With an assurance of an even better stay experience on your next visit. We look forward to welcoming you when you visit Vizag again. Best regards, Barani

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Staff Dont know how to manage reservations.. it took nearly 20min for checkin and 30min for checkout.. they dont know even my booking came from expedia. They told booking from MMT.
Response from barani on 7 Jan 2017
Dear Sir, We thank you for staying at GreenPark, Vizag and sharing your experience on TripAdvisor.com. We are disappointed that your stay with us was less than perfect and it is disheartening to note your concerns regarding our service delivery. We regret the inconvenience you faced at our hotel. We consider guest feedback as a vital part in helping us to grow and improve our standards of hospitality. We have shared your review with our associates and this will act as a learning process for all of us. We assure you that this is not the norm at our establishment and the next time you visit us, you will experience positive changes. We hope that this one time experience does not deter you from visiting us again and look forward to serve you with excellence. Warm regards, Barani

8/10 Good

Derek, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good and the staff very helpful
I booked the hotel with Expedia and it offered halfboard and free airport transfer which was not available. I arrived in India with no cash so called the hotel for a collection, which arrived after 1 hour despite them saying they do not offer free transfer. On arrival they said my stay was bed and breakfast only so they said I should contact Expedia, which I did. Two days later I was moved from a twin to a double room as booked and meals would be complimentary. The transfer to the hotel would also be free. On check out I was charged for the first cab and meal that I had already taken and would be free. The staff were very nice but could not deal with this until the manager arrived, who resolved it immediately. I must say they treated me really well and looked after me for the week I was there. The confusion was between my voucher and the voucher to the hotel which were clearly different and no fault of the hotel.
Hotel reception
Tulip restaurant
Response from Mr. Barani on 7 Jan 2017
Dear Mr, Derek Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The GreenPark team looks forward to welcome you back on your next visit to the "City of Destiny"! Best Regards, Barani

10/10 Excellent

MADHAV, Rajahmundry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel amenities
We are happy, even we are happy to take part in Independence day celebrations. Staff are so kind enough to attend our calls. We will recommend our friend to stay in the hotel.
Response from General Manager on 7 Jan 2017
Dear Mr. Madhav Thank you for taking out your valuable time and for sharing your experience during your recent stay at the GreenPark, Vizag. We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. Your valuable comments always help to motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. Thanking you and assuring you of our best attention at all times, Best Regards, Barani

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
Had bedbugs. Told the service they changed a new bed again had bedbugs. We booked for 7 nights but left on the 6th night itself. They said cant refund due to online booking. Overall bad service.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

10/10 Excellent

mohan, chembur mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfying and peaceful stay
our stay was enjoyable. the staff were very pleasant. the travel desk made good arrangement for our sightseeing visits.however it would have been good if the drivers could speak little hindi. i missed on understanding many things enroute to my visits to simmachalam,Annavaram etc. normally i keep conversing with the drivers on such occassion to understand local history ,importance,culture etc. but this time i missed it.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad, but true.
There are too mamy issues to list on this review. But i believe i can sum up by stating that attention to detail and customer focus is lacking. This can only reflect the culture instilled by higher level management. Over the previous 15 years I've stayed here during 4 trips and always enjoyed the stay. Regretfully, this will be the last, barring an unprecedented turn around of services. Best wishes Green Park staff...
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

8/10 Good

drsivakumark, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near city center and beach
Very neat and nice hotel near city center and walkable distance to beach(2km).Hotel has spacious lobby,room is comfortable with queen bed,all free toiletries,coffee maker,clean linen.Free wifi,lcd tv but transmission is not up to the mark.Room service 24hrs.,swimming pool.Easy transport available.About 30mintes from airport.
Room
Room
Lobby
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality has declined considerably in the last 2 years.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

6/10 Okay

Gururaj, vijaywada

Liked: Cleanliness, room comfort
Good , Hotel should have been informed on my reservations had to retreive my mail and forward them
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with courteous Crew
A great place to stay in Vizag and would very strongly recommend It 4.6/5
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

2/10 Terrible

Raju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are very reluctant to help. I showed the email I received from Hotels confirming my reservation. As they did not receive same mail from Hotels, they asked me forward that mail, which I did. They asked me to wait for couple of minutes, while waiting I went to the restaurant for dinner. Almost half an hour after the lady comes asks me to call the Hotels and ask them to send the mail to the hotel. I have to come out of dinner with friends and call the Hotels request them to forward the mail. After receiving the mail only they let me check in. In the restaurant the server brought the food and left on the table without serving. We have to call them to serve.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

2/10 Terrible

Venkat, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay awat
Seriously regret, room was changed few times due to non functioning of air conditioning. Hot and humid lobby, forced to use service lift through kitchen. Stay away from this hotel only plus point is that most of the staff were good. Food was very spice and terrible, when compared to the same group hotel in Hyderabad.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

8/10 Good

Rhishikesh, Aurangabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience. Extremely helpful staff be it at the reception, restaurant, travel desk..... everywhere. Was travelling with my daughter for her competitions but from the time we stepped into the hotel it was like a second home. Hats off to all the staff for making us so feel welcome and comfortable. Clean rooms though the bathroom could be updated a bit. Excellent central location.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

shane, Kolkata

Liked: Staff & service, property conditions & facilities
It was pleasant good staff very professional
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service. Comfortable, western style hotel
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

KVR KRISHNA, kakinada

Liked: Cleanliness, staff & service, room comfort
Good
Quick service . I stayed in the hotel after cyclone HUDHUD hit. Exordinary services provided by the management.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

rg@chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Arindam, Kolkata

Liked: Staff & service, property conditions & facilities
Nice hotel and location
Stayed only overnight. Awesome breakfast. I had a deluxe family room booked for family with 9 years old kid but were given 2 separate single beds. However, later they did add another extra bed. The room was huge but sense of practical use was lacking obviously. Also, such a big hotel must have a place for diver to stay since many people travel by road. Otherwise, it was a nice experience.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

6/10 Okay

Sashirao, Kuala lumpur

Disliked: Staff & service, room comfort
Bad service
The management fail to mention the executive rooms only comes with twin single bed. Does not provide feedback after i made complaint and totaly ignores my emails.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

8/10 Good

vijay, vijayawada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay
nice staff very helpful. stayed with my 1 year old son. hospitality excellent.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

vijay, vijayawada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay
nice staff very helpful. stayed with my 1 year old son. hospitality excellent.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

10/10 Excellent

srikant, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value.
Would recommend to anybody. Fantastic value for money. Ideal location.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

maran, lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Nice and clean room except for the noise from outside. We enjoyed our stay.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

Susmita, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the Centre
Good breakfast buffest Centre of the town Close of amenities
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

10/10 Excellent

surya, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly superb...!
I really felt like a valuable guest the way they responded; the service was tremendous and never expected so much care and follow-up. food was really good with reasonable prices simply outstanding...
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

8/10 Good

MSodhi, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average business Hotel
The rooms are comfortable and the overall ambience is GOOD. This Hotel in an earlier period used to provide a fairly elaborate menu for the complementary breakfast but the offerings have been curtailed. Parts of the Hotel are under renovation. Service is Good but the Hotel appeared to be under occupied. Location of the Hotel is near the beach and near a market but almost next door there are vacant plots with early signs of construction activity of some Govt. building. All said a fairly comfortable property.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar

4/10 Poor

nls1248, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old building
They provide old room . No lift facility
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

6/10 Okay

The Robin

Liked: Cleanliness, property conditions & facilities, room comfort
OK
Totally over priced, werry clean, slow service, bad internet,
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel . We're sorry for any inconvenience caused during your stay. We hope that our staff can make up for it on your next visit We are certainly disappointed that your experience with us was not a pleasant one. We feel that a few issues may have lead to your disappointment. In this regards we would like to request your contact details for further clarifications. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence. If you do need any assistance, please do not hesitate to reach us. Best Regards, Sunil Kumar

8/10 Good

Morvillil, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stay was comfortable. Have few suggestions . 1. The person should have more experince to deal with foreigners. Example. Asking Indain passport holders for Indian Visa seems the level of GK. 2. A digital clock in room will be helpful.
Response from Sunil Kumar on 2 Jul 2023
Dear Guest, Many thanks for sharing your guest experience with us. Catering to the needs of business and leisure traveler our hotel indeed serves as a perfect host. We are glad that you had a pleasant experience and that you were impressed by our staff and overall ambiance of the hotel. I have duly shared your review with the entire team who are happy to know their efforts were well recognized. Once again thank you for your support and advice. We shall look forward to have you with us again on your next trip to Vizag. Regards, Sunil Kumar