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Reviews of Hotel Luna

4 out of 5
Hotel Luna
V. Delos Reyes corner Gen. Luna Street, Vigan, Ilocos Sur

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 288 reviews" "
Rating 8 - Good. 94 out of 288 reviews" "
Rating 6 - Okay. 9 out of 288 reviews" "
Rating 4 - Poor. 6 out of 288 reviews" "
Rating 2 - Terrible. 3 out of 288 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness and design of Luna Hotel. Comfortable mattress, complete amenities of the room. Staff are very accommodating and respectful.
Stayed 2 nights in Feb 2024

8/10 Good

Nelson

Stayed 1 night in Mar 2024

10/10 Excellent

Aberdeen Klein, Moses Lake

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and courteous
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the little things that prevents me from giving it top marks. Our toilet barely worked and the odour from the drain was never properly resolved. The service staff for the rooms was amazing but the staff at the front seemed like I was annoying them at times. They were nicer to my Filipina partner fortunately. I would stay again as the location and the breakfast made it amazing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rowena, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Luna. We highly recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and wonderful service
Stayed 1 night in Feb 2024

10/10 Excellent

virginia c.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night. So far everything is fine.
Stayed 1 night in Feb 2024

8/10 Good

Randy, Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everything was fine. However, we had to take cold showers, as the hot water was not working. We informed the front desk we had no hot water for the shower. A maintenance man came and attempted to fix the hot water heater for the shower. There was hot water for about 30 seconds. We lodged another complaint stating that for 2 nights, we took cold showers. When we checked out, no apologies or voucher offers. We made reservations for the Valentines Day dinner buffet at Hotel Luna. It was truly wonderful. The food and service were excellent. The ambience was pleasant without being stuffy or pretentious. I would easily recommend this event to anyone who would visit Vigan City.
Stayed 3 nights in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff in every position. Very nice hotel from the common areas to the rooms. Only complaint is the musty smell in the room due to the carpet. I would highly recommend removing the carpet. I don't know if all the rooms have carpet, if not I would definitely ask for one without.
Stayed 1 night in Jan 2024

8/10 Good

Ricardo

Travelled with family
Liked: Amenities, property conditions & facilities
A museum
Stayed 6 nights in Jan 2024

10/10 Excellent

Felix, Laval

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic colonial hotel in the center of the old quarter.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marisa

Stayed 3 nights in Jan 2024

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic value was such an impressive and terrific experience!
Stayed 2 nights in Jan 2024

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful historic property. Great location. What it likes in maintenance, it makes up with an incredible staff.
Stayed 2 nights in Nov 2023

8/10 Good

Diana Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2023

8/10 Good

PASCAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel but the breakfast is “local”.
Stayed 3 nights in Nov 2023

10/10 Excellent

Travis, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel with a museum inside.
Stayed 2 nights in Oct 2023

8/10 Good

RENATO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Disappointment
Inside the room the seat is not properly screwed. There is a rat crowling by the pool.i definitly imformed front desk..
Stayed 1 night in Aug 2023

8/10 Good

Tessie

Travelled with family
Liked: Staff & service
rug was dirty, saw small cockroaches in the bathroom.
Stayed 2 nights in Jul 2023

8/10 Good

Cecille

Stayed 2 nights in Jul 2023

10/10 Excellent

Richy Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, very good staff helpful and friendly. Overall a lovely beautiful historic romantic comfortable hotel. Breakfast could be better but is adequate.
Stayed 7 nights in Jun 2023

6/10 Okay

Rodel, cumming

Liked: Property conditions & facilities
Disliked: Staff & service
Near in store
Stayed 1 night in Jun 2023

10/10 Excellent

Levy

Travelled with partner
Service, ambiance, and food. Hospitality my wife and I have experienced was way beyond expectations. We will return..
Stayed 3 nights in Jul 2023

10/10 Excellent

Edwardson

Stayed 2 nights in May 2023

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with a great location
Stayed 3 nights in May 2023

8/10 Good

Vicente M.

Stayed 4 nights in Mar 2023

8/10 Good

Jennifer Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, the shower was heavenly and the smart bidet was surprising. Love the old world ambiance mixed I. With the modern amenities.
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and service is great
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lication
Stayed 3 nights in Feb 2023

8/10 Good

Oscar, Juneau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are very professional and polite. They're all very helpful and easy to talk to.
Stayed 5 nights in Feb 2023

10/10 Excellent

Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything !
Stayed 3 nights in Jan 2023

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, very walkable.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mehran, West Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting historic property. Restoration of this property has been done with care and competence. We enjoyed staying in this property.
Stayed 1 night in Jan 2023

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the area - the pool was lovely - walk to everything - the rooms were a little dark as in a courtyard but very happy there

10/10 Excellent

Eleno, PACIFICA

Travelled with family
Liked: Cleanliness, staff & service
Hotel was very clean and ALL the staff were very friendly!

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luna is conveniently located in the heart of Vigan.

10/10 Excellent

MAXIMO

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I like it all..the amenities the only thing i didnt like was no breakfast buffet....
Stayed 2 nights in Dec 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Llewelyn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent..we will be back!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old with new.
One of the best hotels I have stayed in. Historical atmosphere with a mixture of new thrown in. Thoroughly enjoyed my time there, room (loft suite) was quirky and super comfortable and food was delicious. Will return one day.
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The people went above and beyond their line of duty. We wanted pandesa (bread) which they didn't have and so the guy went to buy some 3 blocks away. Great, friendly people and service. . Beautiful rooms.
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED LOVED LOVED our stay. Staff were EXCELLENT - they even went out of their way, above & beyond their call of duty helping us out with our over-heated car as we’ve travelled a great distance to get to Vigan. The hotel is everything I’ve imagined, so full of character & history it was amazing. Our room was beautiful & comfortable, I loved the touch of old world meeting new world. The bed was nice & firm just the way we like it. The view on top of the hotel was surreal, it was beautiful! Nothing bad I can say about this hotel, maybe just the cold shower but if you’ve been out under the sun all day the cold shower is refreshing for a good night’s sleep. I will come back over and over and over again! Thank you to the excellent and very friendly staff!
Stayed 2 nights in Sep 2022

8/10 Good

Ezekiel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and accomodating
Stayed 1 night in Sep 2022

8/10 Good

Arvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most is the overall design down to the smallest detail of the property. It is nice to be in a place where the architecture and design were uniquely Filipino-Spanish.
Stayed 1 night in Sep 2022

10/10 Excellent

marites

Stayed 2 nights in Aug 2022

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great place !!
Stayed 2 nights in Aug 2022

10/10 Excellent

Lovely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. We will visit again.
Stayed 3 nights in Aug 2022