Beach/ocean view
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Reviews of Blue Horizon Boutique Resort - Adults Only

3.5 out of 5
Blue Horizon Boutique Resort - Adults Only
Carretara 996 Km 4.3, Vieques

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 460 reviews" "
Rating 8 - Good. 103 out of 460 reviews" "
Rating 6 - Okay. 31 out of 460 reviews" "
Rating 4 - Poor. 10 out of 460 reviews" "
Rating 2 - Terrible. 31 out of 460 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luis, Vieques

I can't believe that they dont accept kids what about people with families
Stayed 1 night in May 2024

4/10 Poor

Luis Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Luis Gustavo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel at first looks great. Unfortunately, the rooms need remodeling, bathrooms and new furniture. We stayed May 8 and it rained at 3 am sewer water rose up through the drains of our room. We had to get out and stay in the balcony for 4 hours until staffed arrived. Luggage and other belongings were ruined with sewer waters ( floating human feces ) I do want to say and emphasize that the staff , Taché, Ketcha, David, and rest of the staff were amazing. The staff is what makes this place pleasant. The owner of this place has to recognize the staff. They did all possible to help us get cleaned up as we had to walk in the sewer water to get out our belongings from our room called Isabela.
Stayed 2 nights in May 2024

10/10 Excellent

Angel, Oakville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very recommended
Stayed 1 night in Apr 2024
Response from AMBASSADOR Team on 27 Apr 2024
Thanks for the review !!

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not what you see at the website
Stayed 1 night in Apr 2024
Response from Dave on 21 Apr 2024
Saludos!Thank you for your feed back, we are sorry to here that your experience was not the best, we have reached out to you via phone call to better understand what actually happen during your stay.. please do not hesitate to get back to us so we can address your concerns.

8/10 Good

Nixalis

Travelled with partner
Liked: Amenities
More Customer Service for the Pool , Dont Have service
Stayed 3 nights in Mar 2024
Response from Ambassador on 21 Apr 2024
Thank you for your feed back we always take these reviews to better our service.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great staff, nice amenities, and spacious rooms. Dave the manger was so helpful and makes you feel welcomed. It’s a quiet and chill environment. We enjoyed having a cocktail by the pool after walking the beach. I loved our stay here and would definitely go back if I get a chance to visit PR again.
Stayed 1 night in Mar 2024
Response from Dave on 9 Mar 2024
Hola Jessica!Thank you for the wonderful review and delighted to here that you enjoyed your stay with us. We look forward to seeing you in the near future.

6/10 Okay

Carolyn, Madbury

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
While the location and view were great, our room - The Mary has subpar- loose tiles in the bathroom and around toilet, very stained ottomans in the room and no hot water
Stayed 1 night in Feb 2024
Response from Blue Ambassador on 1 Mar 2024
Hola Carole!Thank you for your review, we always appreciate guest feed back to enhance our property and service, we are sorry to here that there were issues with your room....we were never notified about these issues and would have taken care of them during your stay, we know you had a wonderful stay otherwise and we look forward to having you back someday.BestBlue Ambassador

10/10 Excellent

carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2024
Response from The Blue Horizon on 25 Feb 2024
We are glad you've enjoyed your stay! Thanks for your feedback.

10/10 Excellent

CONSTANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, quiet, private and peaceful. Highly recommended.
Stayed 2 nights in Feb 2024
Response from The Blue Horizon on 25 Feb 2024
We are glad you've enjoyed it! Thanks for the feedback!

6/10 Okay

Lauren

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Ambassador on 21 Apr 2024
Hola Lauren!Thank you for staying with us!

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024
Response from Dave on 21 Apr 2024
Hola Kevin!We see that you enjoyed your stay with us, we hope to see you in the near future soon!

10/10 Excellent

Bhasker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is so beautiful
Stayed 1 night in Jan 2024
Response from The Blue Horizon on 25 Feb 2024
We are glad you enjoyed it ! Thanks for the feedback.

10/10 Excellent

Hongying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Blue Horizon on 25 Feb 2024
Thanks! We appreciate it !

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are second to none. The property was meticulously maintained, and the staff was friendly. I highly recommend this hotel.
Stayed 2 nights in Dec 2023
Response from The Blue Horizon on 25 Feb 2024
We are glad you enjoyed your stay with us! Thanks for the feedback! Hope to host you back soon in the near future.

10/10 Excellent

Zirui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed our flight to Vieques, but the staff was very nice and swiftly made arrangements for us so that we can make it to the bio bay tour
Stayed 1 night in Dec 2023

8/10 Good

KRISTIN

Travelled with group
Liked: Staff & service
Beautiful views
Response from The Blue Horizon on 25 Feb 2024
Thanks! Hope you come back soon!

10/10 Excellent

Zhihao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bianca

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Edwin

Overall the property is great, but the staff and customer service is on the low low side. Bartender is a joke, doesn’t know how to prepare drinks and in my case, I got there around 12 pm, my room was already clean, but the front desk lady said she was leaving for lunch and that I had to wait 1 and a half hours for her to get back and give me my room. They have no clue of what customer service is! Sucks!
Stayed 2 nights in Nov 2023

6/10 Okay

Flor

Liked: Room comfort
Mixed feelings.
Feel the hotel has left a lot of areas deteriorate. My room the door to the bathroom did not close it was unhinged. The area where the closet was had chairs with rust crammed in. The rooms need a lot of TLC.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Nov 2023

10/10 Excellent

Xiaohua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffers are extremely help, especially front desk Teresa, restaurant David and other staffers. Thank you very much for your help.
Stayed 1 night in Oct 2023

10/10 Excellent

Natachia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just fabulous. Such beauty, the views, the staff, the night sky and the exclusivity feeling that you get from the place. Everything was fabulous. There were a lot of mosquitoes in the room but everything else was so perfect that it was worth it. Stayed an extra two nights because of how wonderful it was. The food was great at the restaurant and the drinks were delicious at the bar. The young lady that worked there went out of her way to drive us to our tour because taxis weren’t available at the time and we were going to miss it if we tried walking. Thank you again that was very kind of you;)
Stayed 1 night in Oct 2023

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property . restaurant , peaceful place .. beach area limited , tiny pond Amos rock however beautiful sea scenery
Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
THE place to stay on Vieques.
My husband and I came for a weekend for our anniversary. We will definitely be back. The staff went above and beyond. What gorgeous grounds also!!
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful

10/10 Excellent

Zhaofu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia. El staff fue muy atento y servicial. Definitivamente una de las mejores opciones de hospedaje, si no la mejor, en todos Vieques. Piscina infinity espectacular, restaurante con muy buenas opciones. Trato genial
Stayed 2 nights in Oct 2023

10/10 Excellent

Mariana

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

JOHANNA, PATCHOGUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicholas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most magnificent views I must say. Friendly staff.

10/10 Excellent

hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect barely describes it. It was truly wonderful at every detail. Loved it.
Stayed 1 night in Sep 2023

8/10 Good

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
Good hotel. Needs some repairs. The restaurant needs to improve the menu, no many menu choices.
Stayed 2 nights in Sep 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Place on the Island - Stay Away
This place is run but crooks who want nothing more than to take your money and give you nothing in return but trouble and "that's the policy" when you have an issue. I'll spare the whole story but it goes something like: - I need to leave a day early for a family emergency - NO, you'll have to pay for the entire stay regardless - I'd like to talk to your manager - "we don't have a manager" - Will a bottle of champagne (cheap $3) make you feel better - No I find out later the place is run by a guy who went bankrupt leaving his creditors Millions of Dollars in debt and is clearly only out to line his pocket not provide any kind of service whatsoever.
Stayed 3 nights in Aug 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, quite and very close to the town of Esperanza. Recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool!
Lovely infinity pool and clean and comfortable casitas! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Shruthilaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, close to the beach and restaurants
The property is so close to the string of restaurants and the beach. The resort was luxurious and expansive with very friendly staff. The infinity pool was brilliant. There were many horses and hens within the property that added to the charm. We loved the stay so much that we tried to extend another day. Unfortunately, the resort was booked out. Definitely recommend this
Stayed 1 night in Aug 2023

10/10 Excellent

ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Stan, Johnstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, spent our 50th wedding anniversary with them. Every one of the staff made the stay special. Earli and David were great. Highly recommend Blue Horizons
Stayed 3 nights in Aug 2023
Response from Blue Ambassador on 28 Aug 2023
Hello Stan,Thank you for taking the time to write about your experience with us. We are glad that you enjoyed your stay at our hotel. David and Early are wonderful workers. We do hope to see you again in the future, take care!

10/10 Excellent

julia, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a nice property! A true taste of luxury meets cozy in Vieques. Next time, we want to book a longer stay here.
Stayed 1 night in Aug 2023

8/10 Good

Hector L

Stayed 1 night in Aug 2023

8/10 Good

Johnattan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Hagit, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is highly recommended. Beautiful and serine. We were upgraded to a bigger room after our refrigerator stopped working.
Stayed 4 nights in Aug 2023

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike most places in Puerto Rico Vieques you have space and tranquility. The atmosphere was very relaxing.
Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Jul 2023

8/10 Good

Wilfred

Stayed 1 night in Jul 2023