THEY KICKED US OUT!!
We booked for 2 nights at this hotel through Expedia in November 2023.
One day before our arrival, Expedia sent us a reminder email about our reservation like check-in time etc
Upon reaching the hotel for check-in, we were informed that our booking was canceled, despite never canceling it ourselves.
After some discussion, the hotel allowed us to stay for 1 night but informed us of a room change the next day.
The next day, to our dismay, the replacement room offered was not as per our initial booking - a Superior room with a balcony. Instead, they suggested a smaller room without a private bathroom, which had a noticeable stale odor. We declined the offer.
After speaking with the manager, they allowed us to keep staying in our room for that night.
However, less than 2 hours, the hotel staff insisted we move again.
So, go ahead and book this hotel if you’re yearning for a holiday filled with delightful surprises like canceled reservations, unexpected room changes, and the sweet aroma of neglect lingering in your room.