Business centre
Check availability

Reviews of Hotel Prater Vienna

4 out of 5
Hotel Prater Vienna
Grosse Stadtgutgasse 31, Vienna, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 987 reviews" "
Rating 8 - Good. 450 out of 987 reviews" "
Rating 6 - Okay. 112 out of 987 reviews" "
Rating 4 - Poor. 44 out of 987 reviews" "
Rating 2 - Terrible. 24 out of 987 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cornelia.

Stayed 7 nights in Dec 2023

10/10 Excellent

Adrian

Stayed 3 nights in Nov 2023

10/10 Excellent

Günter

Stayed 4 nights in Nov 2023

8/10 Good

YULIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Not so good
Not so good. Big disadvantage for this hotel is NO AC. It was very hot in the middle of summer 33-34 C degrees. It was insane hot in Vienna at that time. My fridge was dying. Plus, no iron in the room. They charge you for ironing. If you travel in summer maybe it's better to consider other places. The room is very clean, but small, new bathroom. The location is excellent, close to trams, subway station, 30 min walk to the center
Stayed 3 nights in Jul 2023

10/10 Excellent

Saroj

Stayed 1 night in Jun 2023
Response from Ingo on 1 Jul 2023
Dear Saroj, thank you very much for this excellent review.I hope to welcome you again here.Have a great weekend.

10/10 Excellent

Stijn Oolbekkink

Stayed 5 nights in May 2023

10/10 Excellent

itzhak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2023

8/10 Good

Catharina

Stayed 3 nights in Mar 2023

10/10 Excellent

Åsmund

Stayed 4 nights in Feb 2023
Response from Ingo (Front Desk) on 12 Feb 2023
Hello Asmund!Thank you very (!!!) much for your positive comment.With warm regards

8/10 Good

Daniel

Stayed 4 nights in Jan 2023

10/10 Excellent

Georgia

Stayed 4 nights in Jan 2023

10/10 Excellent

Aine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel :)
Clean, comfortable, well-appointed with friendly staff and a great location
Stayed 4 nights in Jan 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2022

6/10 Okay

Mauro

Stayed 2 nights in Nov 2021

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good location, very nice stufs and GOOD BREAKFAST. WARMLY RECOMMENDED!
Stayed 3 nights in Oct 2021

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Rögnvaldur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Bulent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and friendly staff. The hotel is close to the tram stop, two subway stations. The room is pretty large and clean. You can get welcoming drinks (beer, wine, soft drinks, and others) if you download their app. There was no AC in the room. We didn't have any problem staying without AC but it might be difficult for those who can't sleep without AC in the hot summer.
Stayed 2 nights in Jun 2020

10/10 Excellent

Rene, Vienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with a lot of value for the price. The hotel is simply recommendable to everybody who does not need large hotels with lots of amenities around but likes nice and clean rooms for a reasonable price (in Vienna). The hotel ist also close to the station Praterstern so also a connection to all Vienna districts is easily possible.
Stayed 1 night in Jun 2020
Response from Ingo on 5 Jul 2020
Thank you for the nice and positive comment. With warm regards Ingo Wölk Hotel Prater Vienna hotel.vienna@aon.at

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Rude staff....does not make up for anything. They need to train staff to be at least cordial.
Stayed 7 nights in Mar 2020

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and accomodating, the rooms were nice and clean. The breakfast was also wonderful every morning with the friendly staff. I would recommend this hotel.
Stayed 7 nights in Feb 2020

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City getaway
Friendly staff, very clean. We have the relax suite and was very nice. Good location near to Praterstern Station. A good alternative to mainstream hotels.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and worn up room
I'm just very sad about the interior because it's old and worn out. The staff was exellent but for our price of a junior suite my experience is that this standard is a clear 3star hotel and not a 4
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Esther, Jerusalem

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quick service, the hotel was quiet at night and the rooms were very comfortable. The bathroom was sparkling and clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The best thing is certainly the breakfast, varied and quality. Secondly, I would mention the price: a structure that allows you to save money, despite being in an area close to the center and well connected.
Stayed 3 nights in Jan 2020

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, comfortable. Room service was lacking (my dirty cups and glassware weren’t cleaned or replaced) and when I arrived the wine in my minibar was open and half drunk. That aside, the room was great and the reception staff very friendly and helpful.
Stayed 3 nights in Nov 2019
Response from Hotel Vienna on 29 Nov 2019
Dear Mrs. Amy. Thank you very much for postive review. We are very pleased that you enjoyed your stay with us. I am very sorry that your cups and glassware was not switched after housekeeping cleaned your room. This is not the standard that we try to keep our rooms serviced. We will strive to do better! Thank you very much for choosing Hotel Vienna for your stay in Vienna! I wish you and your family wonderful and joyfull holidays! With best regards from Vienna, Nickolas Clayton Reception

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance from railway station. Very friendly helpful staff. Would recommend to others.
Stayed 2 nights in Oct 2019

8/10 Good

Deepali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended! Very good Hotel
Overall my stay in this hotel was very good. It is located in a good position: very close to metro station, tram and bus station. Like and other shops are very close too. The room was way bigger than I expected , tidy and clean. Toilet is very big and shower is amazing. Staff was nice and polite. Didn’t have any issues.
Stayed 4 nights in Nov 2019

10/10 Excellent

Kathy, Calgary 🇨🇦

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Rooms very updated and comfortable. The staff all around were very friendly and accommodating. They answered all of our questions and gave recommendations for food and things to do. The breakfast was fresh and lovely. I would highly recommend this hotel to anyone!
Stayed 1 night in Nov 2019

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

HSIANG-YUN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Ingo on 29 Oct 2019
Thank you very much for the positive remark ! Herzlichen Dank für die positve Bewertung! :) Hope to welcome you soon / bis zum nächsten Mal Hotel Vienna

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is walking distance to the Train and Bus Stations, The Hotel is very clean, quiet, with a very helpful personal, a good place at a good price. Buffet Breakfast with a good selection of food items. What makes this Hotel to be perfect is the Staff, very professional , excellent service, especially Getahon,Sanela ,Armond,Restaurant staff and of course Ingio Wolk. always ready to help, Service is what makes this Hotel. will certainly return. Keep up the good work. JOE
Stayed 4 nights in Oct 2019
Response from Ingo on 26 Oct 2019
Thank you very much :) :) :) ! Hope to see you & welcome you next time in our hotel! With best regards Hotel Vienna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, very friendly staff. Modern room, comfy bed and great shower.
Stayed 3 nights in Oct 2019

6/10 Okay

Connor

Stayed 3 nights in Oct 2019

10/10 Excellent

Sharon, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young Man that checked us in is a sweetie!! So very helpful and again perfect English. We asked him a million questions and he didn’t mind. Loved the area we were in and close enough to walk to opera house and St. Stevens Cathedral
Stayed 1 night in Oct 2019
Response from Ingo on 22 Oct 2019
Hello Sharon! Thank you so so so much for your comment and I am glad that you enjoyed your stay. Hope to welcome you in our nice hotel. With best regards Hotel Vienna

8/10 Good

Paramu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best trip
Good location staff very friendly
Stayed 4 nights in Oct 2019
Response from Ingo on 21 Oct 2019
Hello Paramu, thank you very very much for your comment. Hope to welcome again in Vienna and in our hotel. With best regards Ingo, Hotel Vienna

10/10 Excellent

Xeniya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly service. Go above and beyond. Breakfast is extremely delicious. Would come back again
Stayed 4 nights in Sep 2019
Response from Ingo on 21 Oct 2019
Hello Xeniya, thank yóu very much :) Ingo, Hotel Vienna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Ingo, Hotel Vienna on 13 Oct 2019
Thank you :)

6/10 Okay

Leonid

Liked: Cleanliness, staff & service, room comfort
The hotel is ok but..
The hotel is overall fine and the rooms are clean but it has 3 main drawback : -absolutely no WiFi reception in the rooms! - the elevator is working poorly and a bit scary to use it - the 5th floor rooms have a ceiling with angle
Stayed 1 night in Oct 2019
Response from Ingo on 21 Oct 2019
Hello Leonid, thank you for your comment. We are working already on a better wifi-solution for the whole hotel. But I hope to welcome you back on day in our hotel. With best regards Hotel Vienna

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Ingo on 13 Oct 2019
Thank you :) !!! Hope to welcome you back in our hotel! With best regards Hotel Vienna Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Ingo on 21 Oct 2019
Thank you :) Hotel Vienna

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
Clean but overpriced. Only free coffee per guest and if more required a 1 euro fee per coffee added
Stayed 1 night in Sep 2019