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Reviews of Super 8 by Wyndham Victoria/North/Mall Area

2 out of 5
Super 8 by Wyndham Victoria/North/Mall Area
8001 Zac Lentz Pkwy, Victoria, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 642 reviews" "
Rating 8 - Good. 218 out of 642 reviews" "
Rating 6 - Okay. 56 out of 642 reviews" "
Rating 4 - Poor. 44 out of 642 reviews" "
Rating 2 - Terrible. 26 out of 642 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

heather

Disliked: Cleanliness, property conditions & facilities
Room itself was clean. I didn't see any roaches in the room. Bed bug free. Pillows were good, bed was good. I did see a roach in the hallway in the first floor, the facilities could use new carpet where there was carpet.
Stayed 1 night in Apr 2024
Response from DOLLY on 14 Apr 2024
Thank you so much for staying with us .

6/10 Okay

Donald

Business traveller
linen's smelt like bleach. The bed was not comfortable.
Stayed 1 night in Mar 2024
Response from DOLLY on 28 Mar 2024
THANK YOU FOR STAYING WITH US .

2/10 Terrible

Janeth

Disliked: Cleanliness, staff & service, property conditions & facilities
So dirty on the hallways.
Stayed 1 night in Mar 2024
Response from DOLLY on 28 Mar 2024
THANK YOU FOR STAYING WITH US .

10/10 Excellent

Aidee

Good service clean rooms
Stayed 1 night in Feb 2024
Response from DOLLY on 5 Mar 2024
THANK YOU SO MUCH FOR STAYING WITH US .

2/10 Terrible

lealand

Stayed 1 night in Jan 2024
Response from DOLLY on 28 Mar 2024
THANK YOU FOR STYING WITH US .

10/10 Excellent

Joeye

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Jan 2024
Response from DOLLY on 5 Feb 2024
tHANK YOU FOR STAYING WITH US .

10/10 Excellent

Joeye

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from DOLLY on 5 Feb 2024
tHANK YOU FOR STAYING WITH US .

10/10 Excellent

Don

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous and friendly. Cleanest place we have stayed at.
Stayed 1 night in Jan 2024
Response from DOLLY on 5 Feb 2024
THANK YOU FOR STAYING WITH US .

10/10 Excellent

Joeye

Just rasy saves time
Stayed 1 night in Jan 2024
Response from DOLLY on 5 Feb 2024
THANK YOU FOR STAYING WITH US .

2/10 Terrible

Samantha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
this hotel is absolutely disgusting! There is mold on the ac unit, dirty sheets, freezer was dirty, curtains were dirty and it smelled awful. When we asked for a refund because we were checking out and not staying there they said no then said yes but still have yet to receive a refund and said we would need to contact Expedia for a refund. This place is garbage. The indoor pool is completely green as well.
Stayed 2 nights in Jan 2024
Response from DOLLY on 5 Feb 2024
THANK YOU FOR STAYING WITH US .

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and friendly. Very clean room.
Stayed 1 night in Jan 2024
Response from DOLLY on 5 Feb 2024
THANK YOU FOR STAYING WITH US .

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Staff & service, amenities
We always stay here when we come into town and I was disappointed about the pool. My kids were very excited about swimming and it wasn’t clean. It needed to be shocked. I asked staff on duty and he just blew me off. You shouldn’t advertise having an indoor pool and not clean it.
Stayed 2 nights in Dec 2023
Response from DOLLY on 5 Feb 2024
SORRY FOR ALL THE TROUBLE THAT YOU HAVE TO FACE AT OUR PROPERTY .

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2023
Response from DOLLY on 5 Feb 2024
THANK YOU FOR STAYING WITH US .

10/10 Excellent

karlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but well worth the price
Stayed 1 night in Nov 2023
Response from DOLLY on 28 Nov 2023
Thank you so much for staying with us , please come again to see us .Thank you again .

8/10 Good

Michelle

Stayed 1 night in Nov 2023
Response from DOLLY on 5 Feb 2024
THANK YOU FOR STAYING WITH US .

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable respite
We were traveling and just needed a place to stay for one night. The staff made us feel so at home and the decor made it feel homey. The next morning we saw more evidence of that outside—a beautiful BBQ area with a garden! It is an older building, but very nicely updated. They made an effort with lamps with plugs-in spots, but if you have a lot of electronics you might want a power strip. Love the beds! You can see under them clearly and they are high enough to put suitcases under. The coffee in the breakfast room is always on, which is nice.
Stayed 1 night in Nov 2023
Response from DOLLY on 21 Nov 2023
Hi , Thank you for staying with us your feed back is really important for us . Please come again .Thank you once again .

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from DOLLY on 21 Nov 2023
Thank you for staying with us .

2/10 Terrible

Debra

Disliked: Property conditions & facilities
This motel does not have any kind of bathtub safety! No hand bar, no safety mat for tub. My husband had a life threatning event from the slippery tub! Checked out asap and went somewhere else. This motel needs to upgrade bath safety precautions ASAP!!
Stayed 3 nights in Oct 2023
Response from DOLLY on 30 Oct 2023
Thank you for staying with us .

10/10 Excellent

Orville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Enjoyed a good night's sleep. Check-in, check out professional and efficient. Grateful for room on ground floor. The cooling/heating unit in room worked very efficiently. Cost was a major factor in the decision to choose this facility. Overall my stay was very satisfactory. Cannot think of any flaws that caught my attention.
Stayed 1 night in Oct 2023
Response from DOLLY on 30 Oct 2023
Thank you for staying with us , please come back to see us .

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
The room smelled so good awful it was honestly hard to sleep there. The shampoo bottle had been used as it was half full and wet when I picked it up. It seemed like they just put it back from out of the shower. I would not stay again.
Stayed 1 night in Oct 2023
Response from DOLLY on 30 Oct 2023
Thank you for staying with us .

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
would not stay here again.
Curtains were filthy and bathroom needs updating and a good cleaning. I do not enjoy having a shower seeing mold. The guy at the front desk was very helpful as we did have an issue with hotel.com booking.
Stayed 1 night in Oct 2023
Response from DOLLY on 30 Oct 2023
Thank you for staying with us .

8/10 Good

michele and ray

Stayed 1 night in Oct 2023
Response from DOLLY on 21 Nov 2023
Thank you for staying with us .

8/10 Good

Silvia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked that staff was friendly, and breakfast was good (waffles, apples, yogurt, grilled cheese, coffee, juices). What I didn't like is the first room we had had mini roaches on the bathtub, curtains were dirty, and room felt muggy. We asked for another room, and they changed us to another one and that was better. Wished breakfast would close at 10am instead of 9am. My daughter has celiac and did not like they had no gluten free alternative breakfast. For the price of the room, it was good overall. I would stay there again.
Stayed 2 nights in Oct 2023
Response from DOLLY on 16 Oct 2023
Thank you for staying with us .

6/10 Okay

Josue

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room smell like wet carpet
Stayed 1 night in Oct 2023
Response from DOLLY on 16 Oct 2023
We do not have carpet in any off our rooms .sorry that you have to face this problem some where else .

8/10 Good

Mandy

Stayed 2 nights in Sep 2023
Response from DOLLY on 12 Oct 2023
thank you so much for staying with us .

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and the pool was green un safe to swim. Their was mold on the walls and it was very musty smells. The bed was comfy. Floors were disgusting dead spiders on the floor. Not very much food during breakfast. The juice wasn't working. The room is very unsafe for babies
Stayed 1 night in Sep 2023
Response from DOLLY on 12 Oct 2023
Hi , my name is Komal Patel manager of the property . I am sorry that you have to face all this problem to our property , we will try to fix this problems as soon as possible .

10/10 Excellent

Zackary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest sleep all week
Stayed 1 night in Sep 2023
Response from DOLLY on 23 Sept 2023
Thank you so much for staying with us .

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from DOLLY on 23 Sept 2023
Thank you so much for staying with us .

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Won’t Go Back
There is an electrical short in the wiring. All night the lights would flicker and dim and go brighter. We slept worried it might catch fire and burn down. I wonder if they did their electrical work to code.
Stayed 1 night in Sep 2023
Response from DOLLY on 7 Sept 2023
Hi , sorry that we don't know about any electrical problem here , but i am sorry about that .

4/10 Poor

Shanique

Liked: Staff & service, amenities
Disliked: Cleanliness
There is no elevator to get upstairs the hotel is older
Stayed 1 night in Aug 2023
Response from DOLLY on 16 Aug 2023
Sorry for all problems that you have to face at our property , we will try to renovate our old property as soon as possible and i make sure we install elevator . Thank you for staying with us .

8/10 Good

Agnes

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the indoor pool so we didn't have to slather sunblock. The girls love splashing and swimming around.
Stayed 1 night in Jul 2023
Response from DOLLY on 31 Jul 2023
Thank you so much for staying with us .Please come again to see us .

8/10 Good

Marites

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2023
Response from DOLLY on 25 Jul 2023
thank you so much for staying with us .

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from DOLLY on 25 Jul 2023
thank you for staying with us , please come again to see us .

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Clean, friendly, quiet. Enloyed my 2 day stay. IF, i had any upsets, it would be the pool. I THINK it had bleach. However, would i stay here again? ABSOLUTELY. The room was clean and cold and a nice size. The bed was very comfortable.
Stayed 2 nights in Jun 2023
Response from DOLLY on 26 Jun 2023
Thank You for staying with us .

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Jun 2023
Response from DOLLY on 26 Jun 2023
Thank you for staying with us .

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!!!
Very good, super friendly hotel staff
Stayed 1 night in May 2023
Response from DOLLY on 26 Jun 2023
Thank you for staying with us .

10/10 Excellent

Patrick

Stayed 1 night in May 2023
Response from DOLLY on 26 Jun 2023
Thank you for staying with us .

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and room were clean and it's quiet. the only problem that came up was the toilet tank wasnt filling back up. the maintenance came pretty quick and fixed it, but it was just temporary. the tank messed up again. needs some parts replaced in the tank. aside from that, I'd definitely stay here again.
Stayed 1 night in May 2023
Response from DOLLY on 9 May 2023
Thank You for staying with us .

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is generic, older, clean, well taken care of. I can't rate it highly because of two drawbacks. 1) access to second floor is poor, no elevator, stairs are narrow and cramped. If you have any baggage at all, stay on first floor. 2) Continental breakfast is bare bones. No eggs (not even boiled), no bacon, no sausage. Poor selection of muffins, no yogurt. Only decent choice is the usual waffle maker.
Stayed 1 night in Apr 2023
Response from DOLLY on 18 Apr 2023
Thank you so much for staying with us .

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from DOLLY on 13 Apr 2023
THANK YOU FOR STAYING WITH US .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fair price for what we got. Clean
Stayed 1 night in Apr 2023
Response from DOLLY on 13 Apr 2023
THANK YOU FOR STAYING WITH US .

8/10 Good

Austin

Stayed 7 nights in Mar 2023
Response from DOLLY on 8 May 2023
thank you .

8/10 Good

Steven

Travelled with family
Liked: Property conditions & facilities
The property was very nice, clean and well taken care of. Staff was also nice. Only problem I had was the Wifi was very weak and almost useless. For me is a problem as I use it a lot. Other than that was all good.
Stayed 3 nights in Mar 2023
Response from DOLLY on 23 Mar 2023
Thank you for staying with us .

8/10 Good

Jessica

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023
Response from DOLLY on 19 Mar 2023
Thank you for staying with us , i hope to see you again .Thank you .

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had an overnight stay and it was nice and clean and quiet, with an Applebees next door for dinner.
Stayed 1 night in Mar 2023
Response from DOLLY on 8 Mar 2023
Thank you so much for staying with us , see you soon again .

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, 24/7 hot coffee, nice little pool for the kids.
Stayed 1 night in Feb 2023
Response from DOLLY on 21 Feb 2023
Thank You so much for staying with us .

8/10 Good

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Took a little time to check in, they said new system. I did flip mattress around because the inside side was too soft, broken down over time of use. Would stay there again
Stayed 2 nights in Jan 2023
Response from DOLLY on 31 Jan 2023
thank you so much for staying with us .

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from DOLLY on 29 Dec 2022
Thank you so much for staying with us , please come back to see us again .

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from DOLLY on 27 Dec 2022
thank you so much for staying with us , please come again to visit us .

10/10 Excellent

Louis

Stayed 1 night in Dec 2022